

Dell Avamar competes in the data backup and recovery solutions category, primarily excelling in backup performance and efficiency. Avamar seems to have the upper hand due to its advanced deduplication features and integration capabilities.
Features: Dell Avamar offers advanced backup and recovery for virtual environments with easy configuration and low maintenance. It features in-line source-based deduplication, integration with Data Domain, and supports server-level backups, including Oracle servers, with efficient file deduplication. The solution also supports image and file-level backups and integrates seamlessly with VMware and Hyper-V.
Room for Improvement:Dell Avamar needs updates in UI, more flexible licensing, and better cloud integration. It can improve recovery speed and broaden platform support. Enhancing DD Boost's interoperability with different software could also be beneficial, along with addressing performance issues in high data scenarios.
Ease of Deployment and Customer Service: Dell Avamar provides deployment options on-premises and in hybrid cloud settings. It receives mixed reviews for technical support, praised for expertise yet at times criticized for slow response. DD Boost shares similar deployment with generally positive feedback for technical support but notes occasional delays. Both benefit from OEM support but require enhanced integration and responsiveness.
Pricing and ROI: Dell Avamar is viewed as expensive compared to competitors, but users report good ROI through efficient data reduction and deduplication. DD Boost, also pricey, offers features and integration benefits justifying its cost. Both solutions offer valuable ROI via backup efficiency, though users suggest potential for improved cost competitiveness.
They efficiently resolve issues raised under the service arrangement.
The support is technically very good.
When I had an issue, I just called and they connected and fixed it if something was wrong.
When their technical person is online, the quality of service and technical knowledge are very good.
The current technical support by Dell is very good.
You need to be clear about your backup requirements to ensure it meets your needs.
I can use it natively with databases by installing it to directly communicate with Data Domain, and it is supported in multiple database engines.
Dell Avamar offers very good scalability.
In the two years I’ve worked with it, we only encountered one hard drive failure, which was easy to replace.
I never had problems with the stability of DD Boost.
Apart from one incident where the appliance failed to start due to a hardware issue, we have not had stability problems.
Cleanup processes can slow down backup and restoration speeds during that period.
If there could be CLI tools to check on DD Boost's operations, such as how much data is currently being transferred or how much has already been written to Data Domain, along with stats on how much DD Boost has saved during backup jobs, it would be very valuable to have.
Dell Technologies are struggling to back up Office 365 and some open-source hypervisors like Proxmox.
They could add more features for cyber resilience and multi-cloud options in the next release to make it even better.
There are instances where backups fail on certain applications, which is an area that could be improved.
While Dell Avamar is a good product, the pricing is very high.
However, the recurring support costs are significant, and the price has risen after the Dell and VMware split.
Pricing is competitive.
The hardware, license, and all components are presented together collectively as customers see it as a complete proposal and will not break it down between license cost or hardware cost.
I don't currently have detailed knowledge about the pricing, however, it is geared towards enterprise businesses and might be on the higher side.
From a technology standpoint, DD Boost offers some of the cutting-edge solutions around data protection.
I have a very good deduplication rate with DD Boost. Currently, the deduplication ratio is 1 to 32, which is very good even though I am writing many versions of the backup that is actually compressed.
The most valuable features of DD Boost include its speed, deduplication, and space savings.
The most valuable feature is the instant recovery capability.
The software delivers flexible and efficient backup and recovery options through its cyber resiliency features.
The most valuable feature for me is the backup functionality.
| Product | Mindshare (%) |
|---|---|
| Dell Avamar | 10.8% |
| DD Boost | 4.1% |
| Other | 85.1% |


| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 10 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 18 |
| Large Enterprise | 48 |
DD Boost software delivers an advanced level of integration with backup applications and data base utilities, enhancing performance and ease of use. Dell also provides a DD Boost File System Plug-In (BoostFS) with DD Boost for even greater application support, which enables all the benefits of DD Boost for applications that use NFS for data protection. Rather than sending all data to the system for deduplication processes, DD Boost enables the backup server or application client to send only unique data segments across the network to the system.
Dell Avamar data protection software delivers flexible and efficient backup and recovery operations that can scale from daily backup protection for endpoints to high-performance protection for large enterprises with diverse applications and workloads. With application consistent recovery, automation and fast backup and restores, Avamar can help you meet your SLAs and optimize your backup and recovery processes
If you are deploying all or part of your backup environment to the cloud, Avamar enables you to make the most of your cloud investment, enabling replication, disaster recovery and long-term retention for customers using AWS, Microsoft Azure or Google Cloud.
Avamar is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. Avamar is delivered as software and as a virtual edition.
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