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it_user779364 - PeerSpot reviewer
Infrastructure Engineer at a financial services firm
Vendor
Speed and deduplication need improvement, tech support is difficult to work with

What is our primary use case?

Storage.

What is most valuable?

I didn't choose this solution. My boss picked the solution. I actually suggested something else from a different vendor. Personally, my opinion of it is there aren't a lot of great features with it.

What needs improvement?

There are plenty of areas for improvement. 

They can improve on the speed. 

They can improve on the dedupe features, because right now, if you're using certain functionalities, certain criteria, it doesn't dedupe. It's very limited in one sense, while other vendors dedupe on primary, on critical tier-1 data.

You get support, but sometimes you have to sit there and try to fight through tier-1 just to get to tier-2, to get the correct support, to get particular items corrected. Sometimes it's a battle just to fight through support to get the right people. Most of the time, their first-level support is not very technical, so they tend to give you a page number out of their administration guide, which they call their instruction booklet, and they have you read it. I already have the admin guide. I don't need to read it. I need someone to help me because my system is down. I have a production environment that's very critical.

For how long have I used the solution?

16 months.

Buyer's Guide
Dell Unity XT
November 2024
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,763 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is stable. I give it that. I have had no issues such as where it just decides to take a vacation or drop dead. I've never had that happen. It's pretty stable. 

What do I think about the scalability of the solution?

It is limited to a certain amount of terabytes. We haven't reached that threshold yet. 

How are customer service and support?

As I said above, when you call, their support is a little light on the "tech. Sometimes you get the correct people. Sometimes you don't. I'd give tech support a four out of 10.

Which solution did I use previously and why did I switch?

Basically, we used the same company's storage. They kind of revamped the same model and gave it a different name. They rebranded it because they supposedly restructured the whole code, redesigned the code. But basically, it's the same model, but rebranded.

How was the initial setup?

I think they advertise that configuring this model takes less than an hour. But we had an integration firm that came in to do the install. It took some four to five hours just to rack it and configure it. I wouldn't say it was too complicated, and I wouldn't say it was extremely quick compared to what they advertise, that, "You can get the box running within an hour."

Which other solutions did I evaluate?

I personally had other options that I would have liked to explore, but my boss chose this, so I had no choice.

What other advice do I have?

It's basically the same unit as a VNX, as the predecessor, so it was not that much of a change besides a redesign in code. 

My advice would be do your due diligence in research. Ask a lot of questions. If you can go to the vendor - they have these offices where they have lab environments - go there. Check it out. Test it. Look at it. Do everything before you make the purchase, because once you buy it you're stuck with it. There's no money-back guarantee. Once you buy it, you're stuck with it for the next three to five years. You're spending a quarter million dollars all the way to maybe $5 -$6 million. It's not like you go into a retail store, "The shirt doesn't fit. Can I get my money back, or something else?" You can't do that.

They're slow to implement new innovation with their product. They look at other vendors, I'm guessing, use other vendors as a "guinea pig." If another vendor came out with something new and innovative in their product, they would probably sit there, wait three years to see how the market reacts to that special design, the functionality that they implemented. EMC doesn't really innovate. They just sit there and wait for other people to innovate, and then they just copy.

Their product is stable. That's why people just buy it. Their company is big, and that's why they buy it, because they know EMC has been around for ages. It's one of the very first SAN vendors, since the 1970s. It's that old. It's an ancient company, so people buy for stability.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user756597 - PeerSpot reviewer
IT Supervisor
Vendor
It's easy to manage and the interface is great
Pros and Cons
  • "It’s helped with the overall stability of our VMware environment."

    How has it helped my organization?

    It’s helped with the overall stability of our VMware environment.

    What is most valuable?

    We use it to provide VMware VMFS to our VMware environment. Also, we use it for replication of data stores to another EMC Unity 300. This works fantastically.

    • It’s easy to manage. 
    • The interface is great. 
    • Underlying functionality works well. 

    What needs improvement?

    The only improvement would be a lower cost per unit/disks, however on the whole we are very pleased with this product. 

    What do I think about the stability of the solution?

    None whatsoever. A big update was released in which Dell contacted us and did the upgrade.

    What do I think about the scalability of the solution?

    None whatsoever. We expanded both our EMC Unity disks by 10TB without any disruption or issues. Simply added the disks, then created further data stores.

    Which solution did I use previously and why did I switch?

    We moved away from NetApp FAS storage and really like EMC Unity.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Dell Unity XT
    November 2024
    Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
    814,763 professionals have used our research since 2012.
    it_user758244 - PeerSpot reviewer
    Senior Systems Engineer at a sports company
    Vendor
    Delivers High IOPS and low latency which are the most important part of our usage
    Pros and Cons
    • "Veeam Backup integration: Veeam is the defacto standard for backing up of virtual environments."
    • "Firmware Upgrades in EMC Unity require you to manually download OS and Drive firmware, this should be integrated (Nimble does this). When you order an EMC Unity, you have to specify the block size. This is weird for me and even weirder that you cannot change this afterwards, you should be able to specify per LUN/datastore (Nimble does this as well)."

    How has it helped my organization?

    Delivers High IOPS, but more important, low latency as this is the most important part for our usage.

    What is most valuable?

    • VMware integration, why is pretty self-explanatory, though Nimble offers better VMware integration then EMC does, which is odd given where EMC comes from.
    • Veeam Backup integration: Veeam is the defacto standard for backing up of virtual environments.
    • Fibre Channel support

    What needs improvement?

    I’d say better VMware integration. Currently, EMC relies on an additional VM (virtual machine) for integration with vCenter, whereas Nimble interfaces directly without the need of an additional virtual machine.

    Both products are fully HTML5 compliant, which makes me very happy. We have been able to fully eliminate Adobe Flash thanks to this.

    Firmware Upgrades in EMC Unity require you to manually download OS and Drive firmware, this should be integrated (Nimble does this). When you order an EMC Unity, you have to specify the block size. This is weird for me and even weirder that you cannot change this afterwards, you should be able to specify per LUN/datastore (Nimble does this as well).

    What do I think about the stability of the solution?

    No.

    What do I think about the scalability of the solution?

    Not yet.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    it_user757431 - PeerSpot reviewer
    Head of IT Infrastructure
    Vendor
    ​User friendly interface, scalable, no need for additional licenses, flexible support plans, prompt support
    Pros and Cons
    • "User friendly interface"
    • "Thick provisioning of LUNs."

    How has it helped my organization?

    Decreased administration efforts, improved manageability.

    What is most valuable?

    • User friendly interface
    • Scalability
    • It is shipped with all licensed, included for this product range, no need to buy additional licenses
    • Flexible support plans 
    • Prompt answers from EMC support

    What needs improvement?

    Thick provisioning of LUNs.

    Firmware management form EMC. Strange way to populate firmware based on spread ratio among the customers of EMC Unity.

    What do I think about the stability of the solution?

    Yes, but did not affect systems which relay on it. Firmware patch was released by EMC.

    What do I think about the scalability of the solution?

    Not for now.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Technical Consultant at a tech services company with 51-200 employees
    Consultant
    Top 20
    An excellent unified storage solution that allows for high level visualizations and features a user-friendly interface
    Pros and Cons
    • "We particularly like the user interface on cloud IQ with this product."
    • "We would like to see more advanced integration capability added to this solution."

    What is our primary use case?

    We use this solution mainly with our clients in the education sector, in order to consolidate their data into a single, unified storage setup.

    How has it helped my organization?

    This solution has allowed us a high level of visualizations.

    What is most valuable?

    We particularly like the user interface on cloud IQ with this product.

    What needs improvement?

    We would like to see more advanced integration capability added to this solution.

    For how long have I used the solution?

    We have been using this solution for the last six months.

    What do I think about the stability of the solution?

    We have found this solution to be quite stable.

    What do I think about the scalability of the solution?

    We have had no problems scaling up this solution.

    How was the initial setup?

    The setup of this solution is very user-friendly and, as long as the prerequisites are met, then deployment should not take more than two to three days.

    What's my experience with pricing, setup cost, and licensing?

    Before setting up this solution we would advise that organizations prepare the physical equipment that will be required for on-premises deployment, as well as gathering information on the data to be migrated.

    This will allow for an average deployment time of one to two days.

    What other advice do I have?

    We would rate this solution a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    PeerSpot user
    Systems Administrator at a energy/utilities company with 1,001-5,000 employees
    Real User
    Easy to set up, easy to monitor, and the reliability is excellent

    What is our primary use case?

    All of our servers are Dell EMC servers. We have it integrated with SharePoint and all of our applications.

    How has it helped my organization?

    It's been a great infrastructure to build upon.

    What is most valuable?

    For me, the best thing is the reliability. Even some of ours that are somewhat old or out of warranty have a very solid, excellent reliability.

    I love the systems management of the servers. It's easy to set up, easy to monitor.

    What do I think about the stability of the solution?

    Excellent stability. A lot of ours are older, even past what would be considered end-of-life, but they still have a very low failure rate.

    What do I think about the scalability of the solution?

    Scalability is good. We use some Dell EMC blade servers, so it's easy to add another blade server without a lot of cabling or setup.

    How is customer service and technical support?

    Good tech support. We can usually get a parts dispatch without too much fuss.

    How was the initial setup?

    The initial setup was easy.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is right in line with competitors.

    What other advice do I have?

    I always recommend Dell EMC servers in general, as far as their reliability goes and the management software built in.

    I rate it at nine out of ten. Overall, we're very happy with the product. It's not perfect, there are little bits of improvement that could be made to things that we use such as Dell EMC OpenManage Essentials, minor things. It's good, just not perfect.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user765249 - PeerSpot reviewer
    Data Center & IT Infrastructure Administrator at a financial services firm with 5,001-10,000 employees
    Vendor
    We use it to backup our storage. It is very easy and convenient.

    What is most valuable?

    The ease of use, which makes it very good.

    How has it helped my organization?

    We use it to backup our storage, and also positioning LANs by using the file option, then the block. It is very easy and convenient.

    What needs improvement?

    The payment account area.

    For how long have I used the solution?

    For approximately a year.

    What do I think about the stability of the solution?

    At the moment, there are no issues.

    We once had an issue where one LAN was full, and because it was full it was making the SP reboot. But with the upgrade, we decide it was a non-issue, and with the upgrade, it was fixed. The upgrade fixed it.

    What do I think about the scalability of the solution?

    There are no issues with the scalability.

    How are customer service and technical support?

    They have been helpful and knowledgeable.

    Which solution did I use previously and why did I switch?

    We used DNX, but we needed to buy something for the backup solution. That is why we went for Unity.

    How was the initial setup?

    The initial setup is simple, okay, and easy.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is fine and licensing is okay.

    Which other solutions did I evaluate?

    Yes, we looked at Hitachi.

    What other advice do I have?

    We are partners with this vendor.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Solution Architect at a tech services company with 201-500 employees
    Reseller
    The initial setup has straightforward and complex pieces
    Pros and Cons
    • "It has reduced complexity."
    • "It is missing some features, like deduplication."

    What is our primary use case?

    The primary use case is storage.

    How has it helped my organization?

    The solution helps us be more competitive in the market against our competitors.

    What is most valuable?

    We use replication.

    It has reduced complexity.

    What needs improvement?

    It is missing some features, like deduplication.

    What do I think about the stability of the solution?

    It is pretty stable.

    What do I think about the scalability of the solution?

    It can scale.

    How are customer service and technical support?

    The technical support is good.

    How was the initial setup?

    The initial setup has straightforward and complex pieces, such as, the integration. 

    What was our ROI?

    We have seen ROI

    What other advice do I have?

    We don't use the cloud options.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
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