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Administrador Almacenamiento-Respaldos at Exito
Real User
The initial setup and migration were straightforward, but the application's administration needs improvement
Pros and Cons
  • "It has good performance."

    What is our primary use case?

    The primary use case is NAS.

    How has it helped my organization?

    We use it for its quality and NAS.

    What is most valuable?

    It has good performance.

    The solution is extremely functional for the price that we pay for it. It is worth the investment.

    What needs improvement?

    The application's administration needs improvement and become better. It previously was better.

    Buyer's Guide
    Dell Unity XT
    November 2024
    Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
    814,649 professionals have used our research since 2012.

    For how long have I used the solution?

    We use the product in development, not in production.

    What do I think about the stability of the solution?

    It is not stable enough.

    How are customer service and support?

    Dell EMC has good technical support. We haven't had to use it for this product, but we have use it for other products and not had any problems.

    How was the initial setup?

    The initial setup and migration were straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The cost of it is good for us.

    We purchased a five-year warranty.

    Which other solutions did I evaluate?

    We picked Unity, as it is a mature, established solution.

    What other advice do I have?

    Research the other products that Dell EMC offers, as there is a wide variety.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user866769 - PeerSpot reviewer
    Solution Architect at a tech services company with 51-200 employees
    Real User
    Compression performance is not good, and there have been problems with I/O modules
    Pros and Cons
    • "It can be simple to deploy, the standup time is quite quick. The interface is quite quick. The terms are simple, intuitive, it's similar what was there in the VNXE before it. It's very simple to navigate and administer from the console."
    • "The hardware itself, it differs from Compellent and differs from the VNX before it. It doesn't have a separate file harbor that goes with it, there are no separate NAS heads. It's 2U, you have file and block storage, so you get a quite a lot of services for a small footprint."
    • "It's not as reliable as it should be, I think it was probably released a little early. We've had production problems with customers, and there are still some challenges at scale as well. Compression is a problem for the system. Once you enable dedupe and compression, the performance of the system, the capability, halves... It has to be right-sized and sized for compression, but even with that, because there are only two storage processors, you're ending up at almost 40 percent usage."
    • "Problems with I/O modules, with bugs that came out that really should have been caught before the product was released."

    What is our primary use case?

    We are a titanium partner. We deliver the full solution portfolio that Dell and Dell EMC have.

    What is most valuable?

    It can be simple to deploy, the standup time is quite quick. The interface is quite quick. The terms are simple, intuitive, it's similar what was there in the VNXE before it. It's very simple to navigate and administer from the console. 

    The hardware itself, it differs from Compellent and differs from the VNX before it. It doesn't have a separate file harbor that goes with it, there are no separate NAS heads. It's 2U, you have file and block storage, so you get a quite a lot of services for a small footprint.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    It's not as reliable as it should be, I think it was probably released a little early. We've had production problems with customers, and there are still some challenges at scale as well.

    Compression is a problem for the system. Once you enable dedupe and compression, the performance of the system, the capability, halves. Customers don't necessarily realize that, and they can't get as much out of the system as they initially thought. It has to be right-sized and sized for compression, but even with that, because there are only two storage processors, you're ending up at almost 40 percent usage.

    How is customer service and technical support?

    Tech support has taken a downturn since the acquisition, and that's not just for the Unity. The skill, the people, the engineers, some of them have been let go. Their talent has been let go, so the overall support is another challenge we're dealing with on an ongoing basis.

    How was the initial setup?

    It's quite easy to deploy, there is no problem there. The system itself is good as well, the offering is good. You can have file and block without any extra harbor for file.

    I would like to see the new system come out very quickly - that merges Compellent and Unity - and let's get rid of these problems and focus the engineering group on one system. To me, that's the quickest route to success. They need to get off the pot for one of them and take the good. Don't necessarily discard the code. There are some good features in both, so they really need to get back to an engineering focus, like EMC of old.

    What other advice do I have?

    I would give the Unity a five out of 10. The offering is good. The simple console is good. The deployment is good. Support is not good. The compression performance capability is not good. Problems with I/O modules, with bugs that came out that really should have been caught before the product was released. And I have a problem with the confusion in the market between the two systems, between Compellent and Unity. The quicker a mid-range solution comes out combining the two products, the better.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Titanium partner.
    PeerSpot user
    Buyer's Guide
    Dell Unity XT
    November 2024
    Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
    814,649 professionals have used our research since 2012.
    it_user758250 - PeerSpot reviewer
    IT Manager
    Vendor
    We find the DR plans, RPO, and RTO beneficial to our organization, but the GUI updates need improvement

    What is most valuable?

    Replication: Disaster Recovery (DR) plans, RPO and RTO. Replication and ease of storage setup for block LUN’s and VMware.

    How has it helped my organization?

    Same answer as most valuable features.

    What needs improvement?

    GUI updates. I had several hours helping support troubleshoot the difference in what the system was doing compared to what the GUI said.

    For how long have I used the solution?

    Less than a year.

    What do I think about the stability of the solution?

    Sure did.

    What do I think about the scalability of the solution?

    No.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Systems Engineer at a financial services firm with 501-1,000 employees
    Real User
    It is easy to scale, maintain, and manage. However, the support portal needs fixing.
    Pros and Cons
    • "It is easy to scale, maintain, and manage."
    • "The support portal needs fixing. Accessing a service request on the support portal seems to be a bit difficult, as opposed to just calling the 800 number."

    What is our primary use case?

    It is used for deduplication and encryption.

    How has it helped my organization?

    • Easy to scale
    • Easy to maintain

    What is most valuable?

    Easy to use management.

    I like that it is wizard-driven. In past iterations, it has made it easier to cross-train the team.

    What do I think about the stability of the solution?

    It is very stable.

    What do I think about the scalability of the solution?

    The scalability definitely meets our businesses requirements. It is highly scalable.

    How is customer service and technical support?

    The technical support is good. However, the support portal needs fixing. Accessing a service request on the support portal seems to be a bit difficult, as opposed to just calling the 800 number. I do think it has improved over time.

    How was the initial setup?

    The initial setup is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    Go with the virtual appliance versus the hardware.

    What other advice do I have?

    We integrate the solution with VMware. There have been some cost involved with this.

    Most important criteria when selecting a vendor: the relationship.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user865575 - PeerSpot reviewer
    Infrastructure Engineer at a pharma/biotech company with 1,001-5,000 employees
    Real User
    The solution is critical to our business; Snapshot is a key feature
    Pros and Cons
    • "The Snapshot feature is key."
    • "With all-flash it should be able to scale. You probably just need one 4U device and you have terabytes of space."
    • "Recently, they released products, sometimes without proper testing, it seems."

    How has it helped my organization?

    All of the IT devices help production time. They make time "faster." But this device, in general, it is a money maker. It makes us a lot of money. That is what I like most about it. It is critical to the business.

    What is most valuable?

    The Snapshot feature.

    What needs improvement?

    Recently, they released products, sometimes without proper testing, it seems. I guess the way the market is going, the way technology is going, they are saying, "Hey, let's get it out there."

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    It was pretty buggy when we first got it, but they have improved it with some updates. They worked with us and addressed our concerns.

    What do I think about the scalability of the solution?

    It will definitely meet our needs going forward. With all-flash it should be able to scale. You probably just need one 4U device and you have terabytes of space.

    How is customer service and technical support?

    Technical support has dropped off over the years. It is what it is. It is probably a seven or eight out of 10. It is difficult to find the right person. 

    How was the initial setup?

    It was straightforward. I cabled it up myself and racked it myself. Someone came out to help with the front-end side, the software side. That was it.

    What other advice do I have?

    I rate it an eight out of 10, only because it started out buggy. Other than that, it has worked well for our company.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user776964 - PeerSpot reviewer
    Platform Administrator
    Vendor
    The presentation of new storage to the servers is very easy

    What is most valuable?

    • Auto-tiering
    • FAST Cache

    Automatically, the cool data downgrades to slower disks and no human needs to intervene. The FAST Cache helps to have a large quantity of data in memory and speed up the presentation of new storage.

    How has it helped my organization?

    • We spend less time checking the solution.
    • The presentation of new storage to the servers is very easy.

    What needs improvement?

    The reports could possibly export all the data at once.

    For how long have I used the solution?

    10 months.

    What do I think about the stability of the solution?

    No issues.

    What do I think about the scalability of the solution?

    No issues.

    How are customer service and technical support?

    Low.

    Which solution did I use previously and why did I switch?

    Yes, we previously used EMC VNX. We switched to upgrade.

    How was the initial setup?

    The initial setup was very easy and intuitive.

    What's my experience with pricing, setup cost, and licensing?

    It is a good value given the benefits it provides.

    Which other solutions did I evaluate?

    Yes, HPE 3PAR.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    it_user760155 - PeerSpot reviewer
    IT Techinal Engineer at a consultancy with 51-200 employees
    Consultant
    Simple configuration enables adding datastores on VMFS5 to any clusters on your vSphere organization
    Pros and Cons
    • "VMware integration: Grants both the Storage and Virtual Administrator the ability to create and mount datastores, or even to check how much space each VM is consuming."
    • "Compression and block deduplication on non-all-flash solutions."

    How has it helped my organization?

    With a such a simple configuration you can add datastores on VMFS5 to any clusters on your vSphere organization.

    What is most valuable?

    • VMware integration: Grants both the Storage and Virtual Administrator the ability to create and mount datastores, or even to check how much space each VM is consuming.
    • Block compression on F Models: Compression on F Models or in flash pools allows us to almost duplicate the available space on the array; more space for less money, everyone likes this.
    • Simple management: The simple GUI implemented on the Unity arrays simplifies management.

    What needs improvement?

    Compression and block deduplication on non-all-flash solutions. I know it should not be easy to reach flash-like compression on mechanical disks, but it would bring this array to the top of the charts. And, of course, the block deduplication in mechanical pools. As I said above, everybody likes the "more space for less money" formula.

    What do I think about the stability of the solution?

    There were issues with the earlier releases, not now.

    What do I think about the scalability of the solution?

    No issues.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    it_user757434 - PeerSpot reviewer
    IT Supervisor
    Vendor
    We have been able use Auto-Tier and FAST VP to build up flexible space
    Pros and Cons
    • "Because I always need to trouble shooting for IOPS & database (DB) performance issues. I can quickly focus on what is part of the issue. I can decrease downtime and can plan next year's extended capacity budget."
    • "For the integration of the VPLEX function for Cross IDC structure, they should integrate the function into the SP controller."

    How has it helped my organization?

    • Use Replication function to build up cold or warm Disaster Recovery (DR) site.
    • Use Auto-Tier and FAST VP to build up flexible space.

    What is most valuable?

    • Performance dashboard
    • Because I always need to trouble shooting for IOPS & database (DB) performance issues. I can quickly focus on what is part of the issue. I can decrease downtime and can plan next year's extended capacity budget.
    • Integration of the VPLEX function for Cross IDC structure.

    What needs improvement?

    For the integration of the VPLEX function for Cross IDC structure, they should integrate the function into the SP controller.

    What do I think about the stability of the solution?

    Yes, sometimes the DNS does not work out properly.

    What do I think about the scalability of the solution?

    No, there have not been issues with the scalability.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Buyer's Guide
    Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
    Product Categories
    All-Flash Storage
    Buyer's Guide
    Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.