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it_user635478 - PeerSpot reviewer
Deputy Manager Systems at a comms service provider with 1,001-5,000 employees
Real User
We use it as block storage. We are hosting a video on demand service.

What is most valuable?

I really like the true unified storage box.

How has it helped my organization?

We use it as block storage. We are hosting Video on Demand Service and it is doing pretty well. Previously, VNX required separate hardware to support file based storage which is not required anymore.

What needs improvement?

To the best of my knowledge, migration from VNX to Unity without VPLEX/RecoverPoint is not available right now. If Dell/EMC will do this, then I would give them a rating of 10/10.

For how long have I used the solution?

We have used it for seven months.

Buyer's Guide
Dell Unity XT
March 2025
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
841,152 professionals have used our research since 2012.

What do I think about the stability of the solution?

I did not encounter any stability issues.

What do I think about the scalability of the solution?

I did not encounter any scalability issues.

How are customer service and support?

I would give technical support a rating of 10/10.

Which solution did I use previously and why did I switch?

We used to deploy VNX5200. We moved to a new box due to technology improvements.

How was the initial setup?

The initial setup was straightforward. We present our all storage to EMC VPLEX and then VPLEX presents the storage to hosts.

What's my experience with pricing, setup cost, and licensing?

Pricing is relatively good compared to other vendors with the same specifications.

Which other solutions did I evaluate?

We have compared HPE 3PAR, Huawei OceanStor, and Lenovo Storage.

What other advice do I have?

For greater efficiency, use SSD, SAS, and NL-SAS with FAST.

Use at least 10-20% SSD of whole storage, 20-30% of SAS, and the rest with NL-SAS. This will give you good performance as well as provide you with a cost-effective solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Dragan Knezevic - PeerSpot reviewer
Senior Presales System Engineer at OBLAK tehnologije
Real User
Top 10Leaderboard
Provides a fast cache with functionality rewrite
Pros and Cons
  • "The most valuable feature is the fast cache with functionality rewrite."
  • "Dell could improve Unity XT by adding support for NVMe."

What is our primary use case?

I mainly use Unity XT as a unified, hybrid storage system.

What is most valuable?

The most valuable feature is the fast cache with functionality rewrite. 

What needs improvement?

Dell could improve Unity XT by adding support for NVMe.

For how long have I used the solution?

I've been using first EMC Clariion since 2003 and we can say that Unity XT is the last in the generation with significant improvements over time

What do I think about the stability of the solution?

Unity XT is stable.

What do I think about the scalability of the solution?

Unity XT can be scaled up.

How are customer service and support?

Dell's technical support is at a very high level, though it's not quite as good for organizations outside of Europe.

Which solution did I use previously and why did I switch?

I previously worked with Fujitsu and IBM and would say Unity XT is very good compared to them.

How was the initial setup?

The initial setup was straightforward - I would rate it five out of five.

What's my experience with pricing, setup cost, and licensing?

There is no capacity license for XT and no additional costs for expansions. I would rate its pricing as four out of five.

What other advice do I have?

I would give Unity XT a rating of nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Dell Unity XT
March 2025
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
841,152 professionals have used our research since 2012.
It consultant at a tech services company with 201-500 employees
Real User
Integrates well, helpful support, and simple implementation
Pros and Cons
  • "Dell EMC Unity XT has good integration with VMware."
  • "The initial installation is straightforward and took approximately one hour. However, the full process was not as simple as IBM."

What is our primary use case?

Dell EMC Unity XT is used for virtualization storage mainly with very few files and very little power consumption. We have on-premise deployment on our own organization. We have two Dell EMC Unity XT, and four IBM FlashSystems for our own consumption.  

Nowadays we implement Dell EMC Unity XT less and implement more Dell PowerStore solutions.

What is most valuable?

Dell EMC Unity XT has good integration with VMware.

For how long have I used the solution?

I have been using Dell EMC Unity XT for many years.

What do I think about the stability of the solution?

Dell EMC Unity XT is stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 120 users using this solution when combining all the customers we have. If our capacity requirements increase we would be increasing the use of this solution.

How are customer service and support?

The support from Dell EMC Unity XT is very good here in South Africa. It is important for us. 

How was the initial setup?

The initial installation is straightforward and took approximately one hour. However, the full process was not as simple as IBM. 

What about the implementation team?

I am certified to do the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

There is a license required to use this solution, but it is a one-time purchase.

The price of the solution should be less expensive. However, at some point, you need to pay for facility and performance.

Which other solutions did I evaluate?

I have evaluated Pure Storage.

What other advice do I have?

I would recommend this Dell EMC Unity XT to others. Overall it is a stable versatile solution.

I rate Dell EMC Unity XT an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
NetworkAf069 - PeerSpot reviewer
Network Administrator at a construction company with 201-500 employees
Real User
Speed is the reason we got it but we are able to easily create LUNs as well

What is our primary use case?

Our Unity arrays are our primary storage arrays for both of our data centers. We run all our VMs on there, they're all-flash. They've been running great. We've had no problems with them. Fantastic.

How has it helped my organization?

The fact it's all-flash is why we chose it. The speed increase, therefore, that we've experienced from it has been great.

What is most valuable?

Obviously its speed is the main reason why we got it but we've really loved being able to use the interface. We've been able to create LUNs easily. We're able to get in there and create what we need, do everything we need to do, configure it the way it needed to be configured.

In terms of simplicity of ownership, it was almost plug-and-go. We did have some help getting it set up but, as for licensing and being able to get support through Dell EMC's site, it has been really easy. The interface makes it really easy to manage.

What needs improvement?

There could always be improvements to the UI. For what we've been using it for it's been great, but there are always little tweaks that could happen there.

What do I think about the stability of the solution?

It's been very stable. We haven't had any issues. I think we had a drive go out and it was quick to alert us and they made sure that we got it replaced without any failures. Everything has been great.

What do I think about the scalability of the solution?

We haven't had to do any expansion on it yet, but I've heard that it's very easy and that, if we ever need it, it shouldn't be a problem.

How is customer service and technical support?

We've used the technical support. They've been great. They have a good system to alert you when there's an issue. They've been quick to get us the drives that we need.

How was the initial setup?

The initial setup wasn't too bad. They delivered it. We got the software installed, the OS installed, and got it all configured. It was just a matter of setting up the LUNs. We had a little bit of help with that but it was not difficult.

What other advice do I have?

My advice is, obviously, to go with something tailored to your needs. For what this has been, a full flash array and ease of setup, from what I've had experience with, I would probably recommend the Unity array.

We plan to eventually use the VMware integration. There is a little bit that we're using right now but it's not the whole vSAN setup. I don't believe there will be a cost involved with that. It's just a matter of taking the time and getting it set up. Right now, we just have it set up as a simple SAN array.

Nothing is ever perfect. It would have to be perfect to be a ten out of ten, but this is probably as close as we've been to perfect, so that's good.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tech consultant at KMD
Consultant
It provides SAN capabilities and storage replication
Pros and Cons
  • "The technical support is very professional and provides quick responses."
  • "The user interface could use improvement."
  • "They should update to the cloud."

What is our primary use case?

We are using it as a storage unit. We also using it at my customer site.

How has it helped my organization?

It is the storage provider that the company is using. The product is easy to manage.

What is most valuable?

It provides SAN capabilities and storage replication.

What needs improvement?

  • The user interface could use improvement.
  • They could move away from flash and make it an HTML5 file. 
  • They should update to the cloud.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable.

How is customer service and technical support?

The technical support is very professional and provides quick responses. 

When using the callback function, we found it to be good. It is also good for creating cases. 

I haven't experienced anything bad with the support yet.

How was the initial setup?

I was not involved with the initial setup. I haven't worked with it that long.

What other advice do I have?

Most important criteria when selecting a vendor: good support and fair price.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user866793 - PeerSpot reviewer
Solutions Architect at a tech services company with 201-500 employees
Consultant
Flexible, simple to set up, and performs well as mid-range storage
Pros and Cons
  • "Its main advantage over vSAN was the rebuild, the intelligence of the restoration in the event of a hardware drive failure and, of course, the all-flash solution."
  • "I'd like to see more of the NVMe back-end for the flash. And the big deal with the PowerMax is that they've used all U2 drives so that they can avoid having to take it down. I see using M.2 and modular sections as being a real nice alternative that could be implemented in Unity at a fairly low cost."

What is our primary use case?

Primary use case is mid-range to low-end storage, and it performs very well for that type of operation.

How has it helped my organization?

We just recently put together a large customer deal. They're going to use Unity's for applications at remote sites, so it's essentially a robo operation. Its main advantage over vSAN was the rebuild, the intelligence of the restoration in the event of a hardware drive failure and, of course, the all-flash solution.

What is most valuable?

The flexibility of the paradigm and, obviously, its price point.

What needs improvement?

I'd like to see more of the NVMe back-end for the flash. And the big deal with the PowerMax is that they've used all U2 drives so that they can avoid having to take it down. I see using M.2 and modular sections as being a real nice alternative that could be implemented in Unity at a fairly low cost.

What do I think about the stability of the solution?

Obviously, we haven't had it in the field for years, but we haven't had any problems with it and we've deployed close to 150 of them.

What do I think about the scalability of the solution?

It's not really scalable. Up to mid-range requirements, it's just fine. But scalability takes you to the enterprise-class, and that's more high-end VNX or low-end Symmetrix.

How is customer service and technical support?

We've used technical support but it wasn't Unity's fault, it was the customer's. The tech support is very good.

How was the initial setup?

Setup is simple.

What other advice do I have?

For our applications, we'd rate Unity at eight out of 10. It would be a 10 if it had a lower cost. That's really the issue. The value point is, once you get into the Unity spectrum, you're looking at a lot of competitive offerings, and they're appealing to a limited class requirement, so the demands are not as stringent.

In terms of advice, find out what your storage group's expertise level is and their background, and then see if they don't already have experience with Unity or one of the others in the family. It seems to be a natural fit that way.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
PeerSpot user
Sr Storage Architect at a tech services company
Real User
Remove configuration limits and improve the interface to provide management capabilities
Pros and Cons
  • "Setup is simple."
  • "Software updates have to be downloaded to the root of the device. This pushes the available space to 95% utilization."
  • "​Improve the interface and provide more management capability."

What is our primary use case?

  • Enterprise production services
  • Wide variety of applications
  • Block only

How has it helped my organization?

It did not. Simpler interfaces mean less capabilities for managing. Inexplicable rules of configuration contribute to inefficient disk allocation. The Unity units are an okay upgrade from VNXe, but are a poor substitute for a VNX2 model. It limits the management, distribution, monitoring, and implementation of our storage LUNs.

What is most valuable?

None. Having used EMC products for more than 15 years, this is the first product in that time that I could find nothing to like.

What needs improvement?

  • Improve the interface and provide more management capability.
  • Remove the configuration limits.
  • Start over.

For how long have I used the solution?

One to three years.

How are customer service and technical support?

Dell is far worse at support than EMC was. It headed downhill fast.

Which solution did I use previously and why did I switch?

EMC for more than 15 years. Prior solutions were VNX and VNX2.

What about the implementation team?

in-house.

What's my experience with pricing, setup cost, and licensing?

Setup is simple, but at the expense of key management features.

Pricing is as high as it has ever been for EMC.

Which other solutions did I evaluate?

Compared IBM Storwize and some Dell storage options.

What other advice do I have?

Software updates have to be downloaded to the root of the device. This pushes the available space to 95% utilization. Poor design.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user776910 - PeerSpot reviewer
Manager Information Technology at a real estate/law firm with 11-50 employees
Vendor
It is a single source of knowledge and repository for all our data

What is most valuable?

  • The performance
  • Ease of use

How has it helped my organization?

Before the product went in, we did not have any centralized storage. All our service storage was supported separately. We had multiple machines which added administration and maintenance costs. Whereas now, it is a single source of knowledge and repository for all our data. It has made our lives a lot easier. It also has improved our disaster recovery because we have two of them in place replicating. 

What needs improvement?

  • The virtual appliance is limited to 4TB in storage. This should be unlimited for paying customers.
  • The front panel is too fiddly to take off and on.
  • The support model would be better within Australia. Support has been great, but onshore support would be minorly beneficial.
  • Troubleshooting LUN replication can be difficult.
  • When making changes to replicated LUNs (Async in our case), perhaps some measures to prevent us making mistakes. (One of our engineers modified the block storage size and it did not follow the proper procedure, and this broke the replication awkwardly. This was the subject of our most recent support ticket.)

For how long have I used the solution?

We started using it last November, so going on just about 12 months.

What do I think about the stability of the solution?

No issues. A very stable product. In previous roles, I have also used the earlier models. The VNX Series and EMC do a really good job. 

What do I think about the scalability of the solution?

No issues. It has been a year, and at the moment, I am having a schedule of work put together to increase the capacity. It will be a very easy job. A matter of adding extra disks to existing slots. Very easy to do. So, a very scalable product.

How are customer service and technical support?

I have not personally worked with the tech support, but the engineers who installed it have worked with EMC's support. It has been very good. EMC has at times reached out to us, flagging that they have noticed a problem with some of the array configurations. That level of support has been very good. 

Which solution did I use previously and why did I switch?

No, as there was no central storage solution beforehand. We went to market straight away. 

How was the initial setup?

I got professional services in to do the initial installation. If you get the right people to do the installation, they make it a lot easier.

What's my experience with pricing, setup cost, and licensing?

Pay for the training. At least negotiate with EMC to get the training done, because it is a good product and it is even better once you are shown how to use it properly.

Which other solutions did I evaluate?

I was debating between the Unity 300 and a NetApp Solution. We ended up picking the Unity only because the administration is a lot easier. 

Also, I had used the earlier model in the past, and it was recommended by the supplier as well. 

What other advice do I have?

It is absolutely a good solution. It does have the ability for expansion into Cloud services, which I would like to use one day, but we have not tried that yet.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
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All-Flash Storage
Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.