We currently provide data solutions to both HP and a banking client. The banking client utilizes our DNS solution. I have introduced our kit for selling the smart technology integrated into our offerings.
Consultant at TechData BIMA JSC
Simplifies file and block data configuration, management, and protection
Pros and Cons
- "Scheduled components are sourced from Korea based on their quality selection, with the actual purchase taking place in Vietnam. The notable features include cache memories and MOS feeder in Dell Unity. Additionally, the storage dynamics are managed uniformly on a global scale, whether it is a simple or wide-ranging configuration."
- "The support team is well-versed in the AMG solution, having received comprehensive training. They also boast strong partnerships in both VNAM and Korea. The system's user-friendliness is a primary consideration in their choice of solution, emphasizing the importance of service. They place a strong emphasis on service, occasionally requiring approvals. However, with full installations, they have achieved almost uniformity. Their storage approach differs from a consolidated business-based model; instead, it is application-centric. Their investment in solutions is geared towards specific needs, such as the banking or information system, acquiring smaller storage units individually."
What is our primary use case?
What is most valuable?
Scheduled components are sourced from Korea based on their quality selection, with the actual purchase taking place in Vietnam.
The storage dynamics are managed uniformly on a global scale, whether it is a simple or wide-ranging configuration.
What needs improvement?
They place a strong emphasis on service, occasionally requiring approvals. However, with full installations, they have achieved almost uniformity. Their storage approach differs from a consolidated business-based model; instead, it is application-centric. Their investment in solutions is geared towards specific needs, such as the banking or information system, acquiring smaller storage units individually.
For how long have I used the solution?
I have been using this solution for 15 years.
Buyer's Guide
Dell Unity XT
March 2025

Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
841,164 professionals have used our research since 2012.
What do I think about the stability of the solution?
The discussion revolves around the Ports program, which has been implemented and operates as a single system based on my direction. Additionally, adherence to government requirements is necessary.
What do I think about the scalability of the solution?
The preference for Unity arises from its investor-driven segmentation, specifically tailored for application data systems, eschewing any consolidation. Despite possessing numerous units, there is doubt whether it is feasible to invest exclusive authority for each application separately, eliminating the need for consolidation.
The consideration of scalability introduces the ability to simply add on hardware, particularly with SaaS and HTTP. However, certain aspects, such as metadata or previous HTTP pages, present challenges that necessitate careful attention.
How are customer service and support?
The initial support for the second job from PA in Vietnam is highly commendable and competes well. Moreover, my NDA has proven to be exceptionally effective.
How would you rate customer service and support?
Positive
How was the initial setup?
We are currently undergoing a conversion involving the installation of hardware and configuration. Initially, the focus was on infrastructure areas, specifically addressing endpoint agents. Subsequently, the emphasis shifted towards application-centric operations. I oversee the configuration and setup, encompassing both hardware and software aspects.
The hardware setup is primarily based on production, involving tasks such as TCDR for the production environment. They initially acquired storage from Zero Ten, utilizing EMC. Over time, they transitioned to HTTP storage, and presently, they are considering a comprehensive replacement of their storage solution. The ongoing shift is towards a more advanced data system, albeit not classified as high-end.
What's my experience with pricing, setup cost, and licensing?
It is an average priced solution.
What other advice do I have?
I would rate it 8 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller

IT expert/sys admin at a tech services company with 201-500 employees
Seamless and user-friendly experience for small or mid-level businesses at reasonable price
Pros and Cons
- "Dell Unity XT is user-friendly and easy to use."
- "It isn't easy to find trusted partners for the product. The solution has issues with mid-level storage and does not come with enterprise storage."
What is our primary use case?
We are using it as a unified storage solution for different workloads, databases, and data backup.
How has it helped my organization?
It provides simplified deployment, monitoring and management of storage resources. It is very user-friendly.
What is most valuable?
Facilitated optimization of the storage utilization is a really good benefit.
What needs improvement?
One of the major challenges we faced with this solution was regarding DPE. When the failure of DPE happens, it needs to be replaced with another part as Dell Unity XT offers a single data processor. Finding the replacement can be a complex task because it's hard to search for the exact part number since that information is not as public as other solutions, such as HPE, provide. Also, since it requires extensive research of the product, it's not very secure. Working on the complexity of these issues would be helpful.
For how long have I used the solution?
I have been using Dell Unity XT for approximately four years.
What do I think about the stability of the solution?
We are highly pleased with the level of the stability so I am rating it ten out of ten.
What do I think about the scalability of the solution?
Dell Unity XT offers good performance in general with minor limitations regarding mid-level storage. I don't think it's suitable for large enterprise models. I rate it seven out of ten.
How are customer service and support?
Dell Unity XT offers reasonable support, but due to political reasons, my company is under sanctions, so I rate it five out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
When I started working with databases, I immediately started with Dell EMC. Later on, I discovered different solutions and choices such as Fujitsu, HPE, Hitachi, NetApp, and Sophos, but it is not possible to implement any of the mentioned solutions due to geopolitical reasons and issues with licensing.
How was the initial setup?
The initial setup was very easy. This solution is a good fit due to its user-friendly nature regarding implementing and managing the operations. It took approximately two hours to complete the whole process.
What about the implementation team?
The deployment process went really easy with two specialists from our IT department. It is important to note that the efficiency and effectiveness also depend on the expertise of the people operating the solution.
What's my experience with pricing, setup cost, and licensing?
The pricing structure offers a favorable balance between the cost and the variety of features offered.
What other advice do I have?
I am fairly satisfied with this solution. It is a good choice for small or medium enterprises. I rate it seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Dell Unity XT
March 2025

Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
841,164 professionals have used our research since 2012.
High performance, simple installation, and proactive support
Pros and Cons
- "The solution overall has high performance."
- "Having more artificial intelligence tools built into the solution would be a great benefit. This would allow us to see more about the workloads and higher visibility, such as performance degradation."
What is our primary use case?
We are using Dell EMC Unity XT for our Oracle EBS on-premise ERP solution for storage. Primarily, for our database needs. We are quite happy with the performance of our SQL Server. 70% of OLTP and 30% reporting is the workload on that particular storage.
What is most valuable?
The solution overall has high performance.
What needs improvement?
Dell EMC Unity XT improvement point should be in the area of enhancements or innovation. It would be a benefit to have some kind of intelligence built into the solution with respect to the workload of their firmware. For example, if Dell EMC Unity XT is running an Oracle load or SQL application, we have to do other functions on it, find self remedies, or find self alerts to allow the administrator of the database to good insight into what exactly is happening in the storage layer. We are using different tools to retrieve partial information from the storage.
Having more artificial intelligence tools built into the solution would be a great benefit. This would allow us to see more about the workloads and higher visibility, such as performance degradation.
For how long have I used the solution?
I have been using Dell EMC Unity XT for approximately 20 years.
What do I think about the stability of the solution?
The Dell EMC Unity XT 450F is in production in our organization for the last three years, we have not faced any problems. The new version has been quite stable.
We are quite happy with the performance. The workload we are receiving on this storage solution is 70% for OLTP and 30% for reporting.
What do I think about the scalability of the solution?
We have found the solution to be very scalable. We are in the process of receiving more enclosures that to increase the storage capacity.
We have approximately 1,500 users across the country that are using Dell EMC Unity XT and an additional 200 indirect users using it.
How are customer service and support?
The technical support team from Dell EMC Unity XT has a proactive approach. We don't need to worry about what is going wrong we have them to support us. We have not to need to contact them frequently. They contact us in case of any alert that comes.
Which solution did I use previously and why did I switch?
We have not used a solution previously.
How was the initial setup?
The installation of Dell EMC Unity XT is not difficult. You only need to do the rack mounting and plug it into the environment. However, configuring it for the application is quite tedious because it doesn't have any built-in templates for different workloads. Installation is plain and the solution is not a challenge but configuring it for the workload is the challenge.
The time it took for the implementation to have the solution to a level we can use for production was approximately 48 hours.
What about the implementation team?
We had support to do the implementation, we did not do it ourselves. We had a couple of engineers from Dell do the implementation and we managed the solution using our onsite team.
What's my experience with pricing, setup cost, and licensing?
There is not a license required for the use of the solution. We purchased a maintenance contract.
Which other solutions did I evaluate?
We did a thorough evaluation of other solutions and it was clear after the performance evaluation, Dell EMC Unity XT was the best choice. We did a migration of Oracle Storage to different storage. There are other commercial advantages with Dell.
What other advice do I have?
I would highly recommend Dell EMC Unity XT to others. I have experience with several sorts of workloads.
I rate Dell EMC Unity XT a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director of Technology at a financial services firm with 201-500 employees
Gives me flexibility with its ability to replicate to itself
Pros and Cons
- "It gives me the flexibility with its ability to replicate to itself and the ability to use the Dell EMC Cloud as an option. That's always sitting there and waiting if we need it."
- "What I'd like to see is a little more detail on the networking side. I can go into where it's showing me the replication, but when I go into the network it just gives me broad-based information. I don't know which replication job is actually feeding it. I have to go in and rely on other apps."
What is our primary use case?
We use it for our primary storage platform. All of our primary VMs run off of it.
How has it helped my organization?
We went from two boxes that were 8U down to a 2U box. Dell EMC Unity XT reduced the electricity we were using just by making that one change.
On a performance level, with SQL querying, it would take 60 seconds. That doesn't sound like a long time, but when people are staring at a spinning icon they can get outraged. This solution has cut it down to about 22 seconds for a query, so it's a lot faster. The difference was astronomical. We were using an EqualLogic, a hybrid array which had spinning disk and SSD, and the Unity just blew it out of the water.
When it comes to provisioning and management, when you compare Unity to EqualLogic, it's night and day. The EqualLogic wasn't nearly as flexible as Unity is. Once we saw what the Unity was capable of, there was no going back to the EqualLogic at all.
What is most valuable?
It gives me flexibility with its ability to replicate to itself and the ability to use the Dell EMC Cloud as an option. That's always sitting there and waiting if we need it.
I like the fact that it comes with a cloud option out-of-the-box. Just purchasing it gave us an unlimited amount of storage. It allows us to dip our toes in without a major commitment. With AWS or Azure, you're locked in and you're using up the contract and you're always worried that you'll spend a lot more. The use case for us would be disaster recovery or cold storage.
We use our VMware Site Recovery Manager and we use the device to replicate all of those hot VMs over to our DR site. We've actually tested it and it takes 19 seconds for us to get a virtual machine up and running, in the event of a disaster, because of the replication between the two systems.
What needs improvement?
What I'd like to see is a little more detail on the networking side. I can go into where it's showing me the replication, but when I go into the network it just gives me broad-based information. I don't know which replication job is actually feeding it. I have to go in and rely on other apps. But I'm thinking, "It's on there. It should be able to tell me this is the one that's eating up the bandwidth."
What do I think about the stability of the solution?
We've had no issues with the Unity. We haven't had a failed drive yet.
What do I think about the scalability of the solution?
We haven't had to scale it out. We're going to scale it out next year.
Which solution did I use previously and why did I switch?
We went from a spinning drive array because we needed something faster. We moved our analytic server over to it and the Unity was able to overcome the bottleneck that the previous storage had caused.
Also, EqualLogic went end-of-life, they weren't going to support it anymore. That was our initial driver. But we found we could fix some other issues with the move to Unity.
How was the initial setup?
The initial setup was pretty straightforward, or at least we thought it would be. We have some complex stuff that we do on our network which caused some issues with it. That didn't make it a standard, out-of-the-box setup. Had we had a less complex network, it would have been a lot simpler to put it in.
What about the implementation team?
We used a reseller and our experience was fine. It was not the first time we had actually worked with that reseller. We ended up having to engage with the Dell EMC people to get everything set up right. It wasn't the smoothest of introductions.
Which other solutions did I evaluate?
We looked at all-in-one, hyperconverged storage. We decided not to go that route simply because we've made such a huge investment on the networking side. If we had gone the hyperconverged route we would pretty much have had to rip all that out.
Then we looked at Pure. In the end, we'd been partners with Dell EMC for so long that it didn't make sense to venture out into some unknown when we were talking about the main platform which we were going to build all our VMs off of.
What other advice do I have?
Find out your needs before you look at your options. Everyone's going to tell you theirs is the best but you need to know what you need going in, and what kind of performance level you need. If they're not willing to do a PoC then don't do it. If they're not willing to put their product out there and compare it with another product, then don't even consider them.
I would give it an eight out of ten. It has some deduplication to try to reduce some of the overlap that VMs, by nature, have. But I feel that could be better to try to save on storage. Also, better reclaimed-space management on it would be nice. Reclaimed space on virtual systems can be a pain to manage sometimes.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Director at a manufacturing company with 10,001+ employees
It is lightning fast, low on power and heat, and has a small footprint with great performance
Pros and Cons
- "It is lightning fast, low on power and heat, and has a small footprint with great performance."
- "As the solution continues to grow and gain more traction, things will come up that will just continue to deepen the integration between VMware, vCenter, and all those other components. Anything in the divisibility there and additional tools is always great."
What is our primary use case?
We use it for our converged infrastructure in our VxBlock.
We put all our applications on it since it is our back-end storage. We have just one storage area that we dump everything on and scrape for all of our mixed workload use.
How has it helped my organization?
It is a streamlined single giant storage area. It is all fast, so we can throw all of our mixed workloads at it. It just simplifies the deployment of things because we don't have to sit there and think about where we want to put stuff or what needs what.
What is most valuable?
Speed and flexibility are the most valuable features.
It has great mixed work load use, which is nice because we keep growing things for our VxBlock.
It's great on power consumption, as there is no spinning disk.
It's super-fast, and you can't go wrong with that. It's helped us across the board to standardize on something very simple.
We use all the data service features and click all the options.
What needs improvement?
As the solution continues to grow and gain more traction, things will come up that will just continue to deepen the integration between VMware, vCenter, and all those other components. Anything in the divisibility there and additional tools is always great.
What do I think about the stability of the solution?
It is super stable. I haven't had any issues with it.
What do I think about the scalability of the solution?
The scalability is great. We haven't hit any issues with scaling at this point.
How are customer service and technical support?
Thankfully, we haven't had to deal with technical support yet.
Which solution did I use previously and why did I switch?
We were standing up a new data center, so it was easier to standardized on one storage subsystem. We had been using VNXe and XtremIO with a mix of other Dell EMC products. It was just nice for this mixed workload use to have a single solution in Unity.
How was the initial setup?
The initial setup was super straightforward. I pointed it where I wanted it to go, and they put it there.
What about the implementation team?
We used VCE for the deployment, and they were great.
What was our ROI?
It is a brand new data center, so we haven't quite seen the ROI yet. Just from an overall power and heating usage, it costs substantially less than some of our existing solutions.
Which other solutions did I evaluate?
We only had EMC on our shortlist.
What other advice do I have?
It is lightning fast, low on power and heat, and has a small footprint with great performance.
If you don't know your mixed use case, or what you're going to do with it, it's a nice mixed use storage subsystem. It easily integrates with great visibility. It is very easy to maintain and operate. It is just a nice platform, especially if you're setting yourself in a new direction and you don't quite know what you're doing.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Senior System Engineer at a healthcare company with 1,001-5,000 employees
The ease of the UI means it's not a very complicated system to manage
Pros and Cons
- "For me, the most valuable feature is the ease of management."
- "There's always room for improvement with the UI. That can be a little cumbersome at times."
What is our primary use case?
Right now, Unity is a backup target.
The IT challenge we resolved with this solution was having a backup target. With Unity we've got DDVE, or Data Domain Virtual Edition loaded. It was an array that was not being used for anything in particular and we had a need for the data domain capacity, so we're using it as a backup target under DDVE.
How has it helped my organization?
The Unity platform is really easy to use. When it comes to provisioning and management, it has reduced complexity and improved productivity. The ease of the UI means it's not a very complicated system to manage.
What is most valuable?
For me, the most valuable feature is the ease of management. It's a fairly easy system to manage compared to PowerMax or VMAX.
In other use cases for which we used that particular Unity box, before it landed up being what it is now, the data service feature we used most was snapshots. Snapshots made it easy to roll back to a point in time.
What needs improvement?
We plan to buy Unity again in the next 12 months and we'll have to see what the next generation of Unity brings to us. But so far, there are no additional features needed.
There's always room for improvement with the UI. That can be a little cumbersome at times.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
The scalability is also good.
How are customer service and technical support?
We haven't had to call technical support. It has been a pretty solid product.
How was the initial setup?
The initial setup was straightforward. It's an easy piece of equipment to manage.
What about the implementation team?
We are enterprise-level and buy directly from Dell EMC.
Which other solutions did I evaluate?
Our shortlist had IBM XIV Gen2. We landed on Unity because we had familiarity with the product. Unity has its roots in VNX and we had a number of VNX arrays.
What other advice do I have?
Unity is solid and there is not anything to be afraid of in purchasing it. I would recommend it.
Ours is not a very complicated use case and the performance has been adequate for what we've tasked it to do.
I give the Unity a ten out of ten for two reasons:
- reliability
- ease of use.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at a energy/utilities company with 10,001+ employees
Consistency Groups and integration of SAN and NAS make replication simple for us
Pros and Cons
- "They've integrated NAS and SAN pretty well. It made replication very simple. Because one of our systems has a lot of LANs, for it to replicate we have Consistency Groups in there. That's something that is really helpful, making sure that everything is working not just for replication but for backups as well."
What is our primary use case?
We use it for SAN and NAS, pretty much all of our VMware and ERP systems; everything for storage. It' working out very well. We just moved into it
What is most valuable?
They've integrated NAS and SAN pretty well. It made replication very simple. Because one of our systems has a lot of LANs, for it to replicate we have Consistency Groups in there. That's something that is really helpful, making sure that everything is working, not just for replication but for backups as well. Pretty much everything we need is there.
What needs improvement?
We're probably going to be looking into vSAN just to minimize the footprint. We've already minimized the footprint going from VNX to the Unity, but as we're virtualizing more and more, once we're completely virtualized, we'd probably be looking into vSAN through either VxRail or VxRack, and go that way. The smaller the footprint at the data center, the less cost there is.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
So far, we've had no issues. We've been running the Unity for about half a year now; no issues with stability at all.
What do I think about the scalability of the solution?
We've only had it for a short time so we haven't had to scale up. We got it scaled to our needs with a little bit of growth put on there.
How is customer service and technical support?
The team that we got to help us implement it were spot on. They really did do a great job. There were a few cases where we had to pull in some more experienced guys for the networking aspect of it, for the NAS, as there were some issues. But everything else was spot on.
How was the initial setup?
The initial setup was fairly simple because they were able to take all of our information from the VNX and size it appropriately, have all the LUNs set up. The only complex part about it was how we were going to do the SAN to SAN replication, which involved getting everybody on all of the equipment on the latest code, to make sure that we could actually go ahead and replicate. That took some extra work to get that done, but in the end, it was all taken care of and we got replication going.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable. We're using the Flex on Demand pricing. It's really good for us when we pay for what we use. It made it easy to get it inside since it's an OpEx and instead of CapEx expense.
I can't say enough about the Flex on Demand because it gives you the agility you need. You can get it in there so easily. You don't have to be fighting with the CFO about how much it costs. It's a lot easier.
What other advice do I have?
It's a really good buy.
We're about to replace a VNX with a Unity in our DR facility. We love that it's only taking about half a rack of space versus the rack-and-a-half that we have for the VNX. That's really good. We're going to be doing SAN to SAN replication. We currently have that going on between the Unity and the VNX using RecoverPoint Appliances, but then it's going to be Unity to Unity after we're done.
I'm very happy with the Unity right now.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant Administrator at a tech services company with 10,001+ employees
Hybrid: SSD gives us fast response for SharePoint, while the slower storage is good for file servers
Pros and Cons
- "The fact that it's hybrid is the most valuable feature. We have the SSD so we put our SharePoint on there and some of the stuff that requires a little more speed. For SharePoint, we want the pages to respond a little more quickly. And it's nice to be able to use the slower storage for stuff that we don't need as quickly, like file servers."
- "I like that when you log in it gives you a dashboard of what your storage looks like."
- "In the dashboard there could be notification of duplicate files and the like, so we don't have to rely on Windows to do that."
What is our primary use case?
It's our storage solution. We have a Dell EMC Unity 400. The performance is great.
What is most valuable?
The fact that it's hybrid is the most valuable feature. We have the SSD so we put our SharePoint on there and some of the stuff that requires a little more speed. For SharePoint, we want the pages to respond a little more quickly. And it's nice to be able to use the slower storage for stuff that we don't need as quickly, like file servers. If they're a little slow, it's okay, nobody really complains. Overall, the hybrid is what we really like about it.
I like that when you log in it gives you a dashboard of what your storage looks like. Pretty cool with that.
What needs improvement?
In the dashboard there could be notification of duplicate files and the like, so we don't have to rely on Windows to do that. They have all the files in the Dell EMC so that would help us out.
What do I think about the stability of the solution?
I haven't had any issues with it at all. The stability has been very good.
What do I think about the scalability of the solution?
Dell EMC is one of the best in terms of scalability. They can just add another component to it. It's so modular so it's super easy. The scalability is very nice.
How are customer service and technical support?
We had a year's worth of support from them when we first bought it. They were very responsive, whether via email or phone calls. We could get a tech onsite if we wanted to, to help us with the installation.
Which solution did I use previously and why did I switch?
We had Tintri before. It was good, it's also a very simple solution. The problem was that they got too expensive, once you tried to scale up with them. They quoted us something like $800,000. We said to ourselves, "Um, let's go to Dell EMC. We know Dell, we know EMC, so let's just switch."
In the industry in which we work, a lot of people use Dell EMC and there weren't a lot of Tintri users. Being able to reach out to somebody in another company who uses Dell EMC makes that partnership with everyone a lot easier too.
How was the initial setup?
Setting it up was super easy, as is the management of it. We used the same thing for setting up a disaster site and it was pretty seamless.
What was our ROI?
I don't know an actual number for ROI but, especially because we are a small IT shop, having something that is easy, that doesn't take a lot of time to set up, monitor, and manage helps us a ton. We can focus on other things.
What's my experience with pricing, setup cost, and licensing?
When you look at what Dell EMC is compared to, like NetApp, they're all priced pretty similarly. I think the pricing of the hybrid model is good. Obviously, we would want cheaper prices but you can't get everything.
What other advice do I have?
My advice would be to use their support. If you bought it, have them come onsite, have them help you set it up, make sure you get comfortable with it. If you bought the support have someone come onsite. It's like free training. Don't wing it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: March 2025
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Learn More: Questions:
- EMC VNX 2500 or EMC Unity 400. Which one is the newer and better Storage and why?
- Dell EMC Unity vs NetApp All Flash FAS, which do you recommend?
- What is the Biggest Difference Between Dell EMC Unity and NetApp AFF?
- Any advice re Dell PowerMax? We are looking at Unity and PowerMax, and also HPE.
- When it comes to performance and pricing, what is the biggest difference between Dell EMC Unity and IBM FlashSystem?
- How does Dell's EMC PowerStore compare with its EMC Unity XT?
- Which solution do you prefer: Dell PowerStore 1200 or Dell Unity 400?
- What do you think about Dell EMC PowerStore? Is it actually a new product?
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- Dell EMC XtremIO Flash Storage OR Hitachi Virtual Storage F Series