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IT Manager at a transportation company with 201-500 employees
Real User
Because it is virtualized, we save time to set up, warranty, and AC cooling costs
Pros and Cons
  • "We currently have two Dell EMC Unities going. One of them at our primary on-premise DR site. They communicate with each other. If we ever have to failover, it is right there and ready."
  • "It is easy to manage. Managing it, I get alerts if there are any type of issues. I had a hard drive go bad, which had never caused any issues. Dell EMC contacted me, and said, "We are a shipping a new one out." My response was, "Why?" He told me that hard drive was bad. So, I went and looked, and it was. This was almost immediate. I never even knew anything had happened."
  • "It should be lighter. It takes up a ton of rack space. It would be nice to have a smaller footprint."
  • "It might be nice to have more integrated features instead of having everything as a separate module, like the networking. The networking is attached separately in the back. It would be nice if that was more integrated with less ports."

What is our primary use case?

We use it for virtualization. We have all of our servers virtualized on the entire unit.

The performance has been outstanding. It's amazing.

How has it helped my organization?

We currently have two Dell EMC Unities going. One of them at our primary on-premise DR site. They communicate with each other. If we ever have to failover, it is right there and ready.

We have integrated Dell EMC Unity XT with VMware, Exchange, Microsoft SQL, and all types of Windows servers running on it. It outperforms any other physical hardware that I have ever had. We had to purchase the licenses for the Exchange and SQL servers. We also had to purchase VMware, and that could be cheaper.

We are also using it with our Veeam solution for our backup. Everything is just integrated so seamlessly. It is great.

What is most valuable?

The ease of use. Being able to configure it was easy, which I liked. 

It is easy to manage. Managing it, I get alerts if there are any type of issues. I had a hard drive go bad, which had never caused any issues. Dell EMC contacted me, and said, "We are a shipping a new one out." My response was, "Why?" He told me that hard drive was bad. So, I went and looked, and it was. This was almost immediate. I never even knew anything had happened.

As frequently as updates come in, it has far more updates than anything else, Dell does it for you, which makes it simple to do them. I just sit back and watch them do it, so it's nice. It keeps us up-to-date and secure.

What needs improvement?

It should be lighter. It takes up a ton of rack space. It would be nice to have a smaller footprint. 

It might be nice to have more integrated features instead of having everything as a separate module, like the networking. The networking is attached separately in the back. It would be nice if that was more integrated with less ports.

Buyer's Guide
Dell Unity XT
November 2024
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,649 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Stability is perfect and consistent. We have had no downtime. It is reliable.

What do I think about the scalability of the solution?

As far as hardware goes, we haven't had to scale up at all. We're staying pretty steady. 

As far as users go, I have about 1000 users on it right now, and it's not even at 50%. It's amazing as far as utilization goes.

How are customer service and support?

Technical support is top-notch. I have talked to them a couple times. They definitely seem to know what they are talking about. They are pretty quick to get parts out, and getting a tech out there to replace them.

Which solution did I use previously and why did I switch?

This is our first time that we moved into virtualization. We are largely an HPE shop.

How was the initial setup?

The initial setup is pretty straightforward. I had a technician do it for me, then I looked over his shoulder because I had never done it before. He told me that he would do it this one time, and next time I would set it up because it was not that hard. It wasn't easy, but it wasn't impossible.

It was very easy to order. We went through and spec'd it out internally, then went through a Dell EMC partner and spec'd it out through them. The parts were here quickly, assembled, and all we had to do was mount it. We didn't have to do any configuring nor assembly, which was good.

What about the implementation team?

Dell EMC did setup number one. Then, they shadowed me when I did the next setup. It's not simple, but it's doable. It's doable with the right guidance.

Deployment with the product is great.

What was our ROI?

When I first got the Dell EMC Unity system, I converted all of our physical machines to virtual, which:

  • Eliminated the need for a $300,000 cost upfront to extend warranties.
  • Eliminated the electricity that was being used along with other inadvertent items, such as cooling. The AC doesn't run as much in the data center now. 
  • We went from about 45 servers down to one, which is amazing. 
  • As far as purchasing additional servers, there is no need to buy hardware. It's all right there. Since we have deployed, this has easily saved us close to about $300,000 easily.

The time to set up has definitely improved. That is ROI for us. We save time spinning up a new server. If you ask me today for a new server, I can have it ready by the end up the day. When we were using hardware, it would take us about three weeks. We would have to provision a server. We would have to spec it out, buy it, assemble it, install the OS, back it, then we were finally ready to go. Whereas now, by the end of the day, I have a very nice server.

What's my experience with pricing, setup cost, and licensing?

Simplicity of ownership is a no-brainer:

  • Obtaining a warranty is easy.
  • The price is very reasonable.
  • As far as licensing goes, I love how VMware works with Dell EMC Unity. It's great. They work hand in hand. They have made it so simple.

Which other solutions did I evaluate?

We looked at VxRail, IBM, and Nutanix. Dell EMC Unity work out financially. VxRail was nice, but a lot more expensive and robust. Price-wise, Dell EMC Unity was right where we needed it to be.

What other advice do I have?

Make sure to shop around to make absolutely 100% certain that it is what you want. You will want to come back to this particular model. 

Most important criteria when selecting a vendor: 

  • Pricing
  • Knowledge: They know what they are talking about. 
  • Aggressiveness: Are they vested in the pricing and product?
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of IT at a non-profit with 11-50 employees
Real User
To be programmatically administered is huge, it is one of its key features
Pros and Cons
  • "It has helped us be able to use less administrators per device or system. Therefore,we are more streamlined."
  • "To be programmatically administered is huge, it is one of the key features that we like about it."
  • "It needs more functionality and the ability to move across more landscapes."

What is our primary use case?

We are a medical center, so we have a very diverse ecosystem. We do a lot of imaging, which is our primary use case.

It is performing very well.

How has it helped my organization?

It has helped us be able to use less administrators per device or system. Therefore,we are more streamlined.

The management is key. This is where we see the functionality and ease of use. To be programmatically administered is huge, it is one of the key features that we like about it. My team finds it easy to manage.

We have integrated it with vSphere.

What is most valuable?

  • The interface is easy to use.
  • The ability to programmatically manage it.

What needs improvement?

It needs more functionality and the ability to move across more landscapes.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Stability is rock solid.

What do I think about the scalability of the solution?

We haven't found a scale that we can't go to yet.

Which solution did I use previously and why did I switch?

Historically, we are a Dell shop. We actually asked Dell's solution experts to come in and give us a suggestion of where we needed to go before purchasing this solution.

What was our ROI?

Our big return of investment is the ability to scale and not add FTE counts nor extra administration.

What's my experience with pricing, setup cost, and licensing?

It was easy to order. We are a big Dell shop, so it was easy to purchase and get it in place, then up and running.

What other advice do I have?

Find out what your use case is. Look at it across the board. Dell EMC has been good to us as a customer.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dell Unity XT
November 2024
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,649 professionals have used our research since 2012.
GeorgeKaravitis - PeerSpot reviewer
Owner at Digital Horizon
Reseller
Effective data compression, reliable, and performs well
Pros and Cons
  • "The most valuable features of Dell Unity XT are the data compression for all of our VMs up to four times and the performance is good."
  • "The price of Dell Unity XT could improve."

What is our primary use case?

Dell Unity XT is used via iSCSI as a storage system for our infrastructure.

What is most valuable?

The most valuable features of Dell Unity XT are the data compression for all of our VMs up to four times and the performance is good.

What needs improvement?

The price of Dell Unity XT could improve.

For how long have I used the solution?

I have been using Dell Unity XT for approximately one year.

What do I think about the stability of the solution?

Dell Unity XT is a stable solution.

What do I think about the scalability of the solution?

The scalability of Dell Unity XT is good, it can scale well.

We have many VMs that are using the solution. We have plans to increase the usage of the solution.

How are customer service and support?

I have not used the support from Dell Unity XT.

Which solution did I use previously and why did I switch?

We used other Dell solutions prior to Dell Unity XT and we use Synology for more simple projects.

How was the initial setup?

The initial setup of Dell Unity XT is straightforward.

What about the implementation team?

We did the deployment of Dell Unity XT in-house. We have three engineers that do the maintenance and support of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of Dell Unity XT could improve. However, it is a one-time purchase.

What other advice do I have?

I rate Dell Unity XT a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at a consultancy with 1,001-5,000 employees
Real User
Easy to manage data storage platform with multi-cloud support; provides good remote support to its users
Pros and Cons
  • "Stable data storage platform which promotes ease of management through its multi-cloud support. Remote support provided to users to address issues is very good."
  • "This product has some scalability issues. Before you can get support, you have to look for the service tag number on your product which could make it difficult to access support."

What is most valuable?

What I found most valuable from Dell EMC Unity XT is its easy management through its multi-cloud support. They also offer remote support or secure remote services, which I also find valuable. The support they provide their users is very good, and they'll really help whenever you need support.

For how long have I used the solution?

I've been working with Dell EMC Unity XT for six years.

What do I think about the stability of the solution?

This product is stable on production.

What do I think about the scalability of the solution?

Dell EMC Unity XT has some scalability issues which they need to address.

How are customer service and support?

Before you can get support for Dell EMC Unity XT and other Dell EMC products, you have to spend time looking for the service tag number on your product, and this is a process that makes it difficult to access support, but once you gain access, they'll provide you with very good support.

How was the initial setup?

The initial setup for this product was easy and didn't involve any complexity.

What other advice do I have?

Dell EMC Unity XT is being used both in our company and the companies of our customers. We work with our customers, though I'm moving to another company, but I'm still integrating this product, e.g. it's being used in-house.

There is some dependency on the storage side.

We only have two people in the company working on this product.

The price for Dell EMC Unity XT being higher or lower depends on the partner negotiations.

I'm giving Dell EMC Unity XT a rating of 10 out of 10. It's stable and it's a very innovative product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solution Architect - Data Center at a tech services company with 201-500 employees
MSP
It has reduced the complexity and improved productivity tenfold compared to what it used to be
Pros and Cons
  • "A lot of the Unisphere interfaces are greatly improved in terms of monitoring capabilities, alerting, and ease of use. Setting up the storage and the file system are all just a few clicks away."
  • "It has improved the utilization of our own internal resources and performance across our managed service platform, meeting our customers SLAs."
  • "We noticed in the last release of code that there were some inefficiencies around getting our data efficiency up in terms of dedupe and compression."

What is our primary use case?

We are using the All-Flash storage for block and file use cases. All of our corporate file shares and all of our VMware infrastructure items for manager service platforms are running off of Unity.

We are running a hosted collaboration: video, voice, and all types of online collaboration solutions for our customers. We have been doing it for years and just needed to migrate to the next level. 

How has it helped my organization?

It has improved the utilization of our own internal resources and performance across our managed service platform, meeting our customers SLAs.

Unity has reduced the complexity and improved productivity tenfold compared to what it used to be. 

What is most valuable?

Our tech team is small and very busy, so it is about ease of use. The Unity came in, and its very easy to use and expand. We can expand one drive at a time, which has been a cost effective for us along with ease of performance. 

A lot of the Unisphere interfaces are greatly improved in terms of monitoring capabilities, alerting, and ease of use. Setting up the storage and the file system are all just a few clicks away.

There are a lot of cloud options. We make use CloudIQ, which is a nice dashboard for our managed service side of the company to easily review what is going on with the health of things. There are a number of other cloud features, but we don't make use of them today.

What needs improvement?

The dedupe and compression ratios on the Unity are not quite where we want them. We are getting better data efficiencies on the VNX than we are on the new Unity. We found this a bit interesting. We would like to see improvement there. 

We noticed in the last release of code that there were some inefficiencies around getting our data efficiency up in terms of dedupe and compression.

What do I think about the stability of the solution?

I don't hear from any of my tech team. We put it in, and it has been stable. We have been through three patch cycles. Junior resources are taking care of it with no issues. Once we show them how it works, very little training is needed to get them up to speed.

Which solution did I use previously and why did I switch?

We were running it on VNX previously, so it was easy to migrate over to Unity. We went from a hybrid solution to All-Flash.

What was our ROI?

We were able to downsize the storage utilization and dedupe with compression, then go with a smaller array, increase our performance, and ease of use.

Which other solutions did I evaluate?

We worked with pretty much all of the major array manufacturers, and I can put my junior resources on it and not worry about them provisioning extra storage, scaling it, and adding to it. I don't hear from them anymore with, "How do I do this?", "Is this correct?", or "I broke it."

What other advice do I have?

I would rate the product an eight out of ten, which is higher than I would rate other arrays in the mid-range space.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
VP IT at a manufacturing company with 1,001-5,000 employees
Real User
Good performance for the price point, easier to administer than some of the alternatives
Pros and Cons
  • "The most valuable feature is the performance. It's still an all-flash array at a good price point."
  • "It needs deduplication. We'd like to have the dedupe capabilities in the Unity."

What is our primary use case?

We were looking for an option for an all-flash array with a lower cost than the XTremIO.

How has it helped my organization?

It's easier to administer than some of the alternatives that we had. The teams find it easy to manage. We're a big EMC shop anyway, so for us it was just a lower-tier alternative at a good performance point for the price.

We are leveraging its integration with other applications and there were no significant costs to do so.

What is most valuable?

The most valuable feature is the performance. It's still an all-flash array at a good price point.

What needs improvement?

It needs deduplication. We'd like to have the dedupe capabilities in the Unity.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's very stable. No issues with it.

What do I think about the scalability of the solution?

It's been acceptable in terms of scalability as well. We've found that it's easy to expand and not too expensive.

How is customer service and technical support?

Dell EMC, generally, is good from a technical support perspective. We really never have issues.

What was our ROI?

It's hard to say what our ROI is. We don't do a lot of hard ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing is competitive. We miss some of the feature functionality that we had with the XtremeIOs but it's certainly suitable for the purpose.

What other advice do I have?

Weigh your options. The landscape has changed a lot since we bought it, it's been a couple of years. It's a good product but you will certainly want to survey the landscape.

The most important criteria when choosing a vendor include the longevity of the product, certainly ongoing support as well. I've got a good relationship with Dell EMC, we like the product. If I'm not mistaken it was based on the VNX platform; it's basically an all-flash version. We had some familiarity with it and the all-flash piece was very compelling.

I would rate it at eight out of ten. There are just a few features that we'd like to see at that price point. But generally, it has been pretty stable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Information Technology Manager at a non-tech company with 201-500 employees
Real User
There has been no downtime. It has built-in redundancy upon redundancy.
Pros and Cons
  • "There has been no downtime. It has built-in redundancy upon redundancy."
  • "It is easy to manage overall. It is all web-based. It has a an easy, nice dashboard. I receive emails if there are issues. When there are any updates, I receive emails. I can either do them on my own, but normally I schedule them with Dell EMC and they remote in, then it's done."
  • "Their support cases are all handed through the portal. The support contacts me when they need to do upgrades. It has been great. It's all very well-handled, scheduled, and performed."
  • "If there's anything Dell EMC could do to get the same performance for a cheaper price, that would be great."

What is our primary use case?

It is for our production. We also have a second one for disaster recovery. We use it for our VMware storage.

It's done everything we need and we have had no issues.

How has it helped my organization?

Since we have gone virtual, we've been using the SAN and the speed on our servers has increased along with the time to reboot and time for maintenance. We have built in our company's backup redundancies and the SANs both have Unities with replication, which has benefited with speed and reliability.

What is most valuable?

  • Speed
  • Reliability
  • Support

It is easy to manage overall. It is all web-based. It has a an easy, nice dashboard. I receive emails if there are issues. When there are any updates, I receive emails. I can either do them on my own, but normally I schedule them with Dell EMC and they remote in, then it's done.

What needs improvement?

If there's anything Dell EMC could do to get the same performance for a cheaper price, that would be great.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's awesome. It hasn't missed a beat. We haven't had any issues with it whatsoever. Speed has been great. It does everything we need.

There has been no downtime. It has built-in redundancy upon redundancy, so I feel very confident with it.

What do I think about the scalability of the solution?

I'm using 25% of the available space for that drive. I can scale it as far as money could spend, as far as I can tell.

How are customer service and technical support?

Their support cases are all handed through the portal. The support contacts me when they need to do upgrades. It has been great. It's all very well-handled, scheduled, and performed.

It's all been email-based portal cases. When they schedule remote sessions, they're on time. They get the job done and have been helpful every time I've needed them. I give them an A+ for support.

Which solution did I use previously and why did I switch?

We were not using anything previously. We had 15 physical servers previously, so we knew it was time to change. This was part of a VMware virtualization project with SAN for the storage, so it made sense for us to go physical to virtual and use EMC Dell.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

The vendor implemented it and is knowledgeable.

What was our ROI?

By doing virtual and reducing our footprint of servers, we're definitely not pulling as much power as we were. The time savings of not having to do virtual reboots rather than physical reboots of boxes. 

ROI probably has been more in time and uptime than in dollars saved. We have definitely had more uptime in the past year since we've been on this than we've had in previous years.

What's my experience with pricing, setup cost, and licensing?

Dell EMC has a great portal for the licensing. It's very logical and easy to license. 

We integrated it with VMware vSphere at no additional cost. As we moved into VMware vSphere, this is what we bought to go with it for our storage performance.

What other advice do I have?

When we were purchasing the product, we didn't have a capital budget for it. I sat down with my boss (the COO), and went over upcoming projects. We looked over the dollar values and if they fit. If it does fit, we do it. We went with the VAR that sold Dell EMC in our city and from there it was done. This made it very easy.

If it fits your budget, do it.

Most important criteria when selecting a vendor: brand and support reputation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Shashika Rathnayaka - PeerSpot reviewer
Technical Manager at OAK integrated System Pvt Ltd
Real User
Useful user interface, detailed documentation, and good support
Pros and Cons
  • "The most valuable feature of Dell Unity XT is the GUI, it is very good. End users can manage using it. Additionally, the documentation is of high quality and it integrates well."
  • "Dell Unity XT could improve the compatibility of some of the features. Some of my customers had some problems. Additionally, it would be beneficial for the solution to have advanced AI and ML features."

What is our primary use case?

I provide support for customers in their use of Dell Unity XT.

What is most valuable?

The most valuable feature of Dell Unity XT is the GUI, it is very good. End users can manage using it. Additionally, the documentation is of high quality and it integrates well.

What needs improvement?

Dell Unity XT could improve the compatibility of some of the features. Some of my customers had some problems. Additionally, it would be beneficial for the solution to have advanced AI and ML features.

For how long have I used the solution?

I have been using Dell Unity XT for approximately two years.

What do I think about the stability of the solution?

The stability of Dell Unity XT is good.

What do I think about the scalability of the solution?

Dell Unity XT is scalable. We have one customer who has an enterprise company using this solution.

How are customer service and support?

The support from Dell Unity XT is good.

Which solution did I use previously and why did I switch?

I was working with HPE 3PAR StoreServ previously. If I compare Dell Unity XT to HP 3PAR, they are similar.

What about the implementation team?

The customer we have has approximately 10 administrators support.

What other advice do I have?

I rate Dell Unity XT a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Product Categories
All-Flash Storage
Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.