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Director of IT at a non-profit with 11-50 employees
Real User
To be programmatically administered is huge, it is one of its key features
Pros and Cons
  • "It has helped us be able to use less administrators per device or system. Therefore,we are more streamlined."
  • "To be programmatically administered is huge, it is one of the key features that we like about it."
  • "It needs more functionality and the ability to move across more landscapes."

What is our primary use case?

We are a medical center, so we have a very diverse ecosystem. We do a lot of imaging, which is our primary use case.

It is performing very well.

How has it helped my organization?

It has helped us be able to use less administrators per device or system. Therefore,we are more streamlined.

The management is key. This is where we see the functionality and ease of use. To be programmatically administered is huge, it is one of the key features that we like about it. My team finds it easy to manage.

We have integrated it with vSphere.

What is most valuable?

  • The interface is easy to use.
  • The ability to programmatically manage it.

What needs improvement?

It needs more functionality and the ability to move across more landscapes.

Buyer's Guide
Dell Unity XT
March 2025
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
841,164 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Stability is rock solid.

What do I think about the scalability of the solution?

We haven't found a scale that we can't go to yet.

Which solution did I use previously and why did I switch?

Historically, we are a Dell shop. We actually asked Dell's solution experts to come in and give us a suggestion of where we needed to go before purchasing this solution.

What was our ROI?

Our big return of investment is the ability to scale and not add FTE counts nor extra administration.

What's my experience with pricing, setup cost, and licensing?

It was easy to order. We are a big Dell shop, so it was easy to purchase and get it in place, then up and running.

What other advice do I have?

Find out what your use case is. Look at it across the board. Dell EMC has been good to us as a customer.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user798228 - PeerSpot reviewer
IT Manager
Real User
Ease of use, scalability, and set up; you could call it child's play, it's so easy
Pros and Cons
  • "Ease of use is probably number one, compared to the previous storage that we've had. Easy scalability, easy set up. Compared to everything else, the Unity is, well, you could call it child's play. As long as you know what you're doing storage-wise, Unity is really easy to use."
  • "We run about 100 virtual servers on it. We have about 100 users accessing the file shares from there, and I've seen no problem with that. We have about a 10GB backbone. Whatever we throw at it, it hasn't shown any sign of weakness or anything. It's been really good."
  • "On a scale from one to 10, I'd probably give EMC customer support an 11. It's been really good. We do have premium support, which means if we have a problem, it gets solved really quickly."
  • "Maybe deduplication would be something that would be better to have. Also, it's a fairly new management interface, so work is still being done on that. But compared to other vendors and previous EMC storage, the Unity is really good."

How has it helped my organization?

It takes a lot less time to manage. Setting up new storage for virtualization is really easy, so it saves a lot of time creating file shares. So, it does save us time, and cost when compared to any other storage solutions.

What is most valuable?

Ease of use is probably number one, compared to the previous storage that we've had. Easy scalability, easy set up. Compared to everything else, the Unity is, well, you could call it child's play. As long as you know what you're doing storage-wise, Unity is really easy to use.

What needs improvement?

Maybe deduplication would be something that would be better to have. Also, it's a fairly new management interface, so work is still being done on that. But compared to other vendors and previous EMC storage, the Unity is really good.

At the moment actually, it does everything it needs to do; I don't have any improvement requests.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No stability issues. Absolutely none.

What do I think about the scalability of the solution?

For our needs, it's more than capable. We run about 100 virtual servers on it. We have about 100 users accessing the file shares from there, and I've seen no problem with that. We have about a 10GB backbone. Whatever we throw at it, it hasn't shown any sign of weakness or anything. It's been really good.

How are customer service and technical support?

On a scale from one to 10, I'd probably give EMC customer support an 11. It's been really good. We do have premium support, which means if we have a problem, it gets solved really quickly. 

At one time, we had an issue with multi-protocol storage which was solved in about two days. It wasn't even that critical. It was something that was in testing, and for testing purposes I got it solved in two days. So, customer support has been just marvelous, splendid.

Which solution did I use previously and why did I switch?

We used VNX previously. This was an upgrade from VNX. We've also used EqualLogic which, of course, is part of the same company today. But EqualLogic was just for simple file storage and more of a scratch storage because it was really cheap and we needed more storage quickly at one time. The EqualLogic was the easiest to get access to at that time.

Compared to VNX, the Unity is a lot easier to use. I could have kept on going with the VNX, but since the Unity was more or less the replacement for this size of storage, the Unity was the logical next step.

How was the initial setup?

Dead simple. Comparing both EqualLogic and VNX, which basically are fairly simple themselves also, the Unity - as long as you know something about storage and what kind of storage or what kind of hardware you have below - it was just "Next, next, next," because it just uses the drives that you have. It sets them up automatically, creates everything more or less without almost knowing anything. It was very easy.

Perhaps I could have gotten some instruction online. The thing was that when I set it up, it had just entered the market. It was just about one week old when we got it. So, I don't think I would have found that much online, but then again, having worked with storage for the last 15 years, in essence I took a 15-year-long course before I got the Unity. But it was so simple, I didn't need any help setting it up.

What's my experience with pricing, setup cost, and licensing?

More or less, I am the team. I do have three other guys, but yes, I was the one who decided to get this. The pricing was quite okay compared to others. We probably got it cheaper because we were the first ones out of the gate, but I would say that it's good value for the money.

Which other solutions did I evaluate?

I wouldn't say that I actually did look at anything else because I'm familiar with EMC and have been really satisfied with them.

What other advice do I have?

It's really simple to use, set up, manage. Just be sure to know something about storage before you start, but that goes for any kind of storage solution that you use.

I actually want to give it a 10 out of 10 because it's been really easy to manage. It just does what it's supposed to do and it doesn't bother me. 

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Dell Unity XT
March 2025
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
841,164 professionals have used our research since 2012.
Solution Architect - Data Center at a tech services company with 201-500 employees
MSP
It has reduced the complexity and improved productivity tenfold compared to what it used to be
Pros and Cons
  • "A lot of the Unisphere interfaces are greatly improved in terms of monitoring capabilities, alerting, and ease of use. Setting up the storage and the file system are all just a few clicks away."
  • "It has improved the utilization of our own internal resources and performance across our managed service platform, meeting our customers SLAs."
  • "We noticed in the last release of code that there were some inefficiencies around getting our data efficiency up in terms of dedupe and compression."

What is our primary use case?

We are using the All-Flash storage for block and file use cases. All of our corporate file shares and all of our VMware infrastructure items for manager service platforms are running off of Unity.

We are running a hosted collaboration: video, voice, and all types of online collaboration solutions for our customers. We have been doing it for years and just needed to migrate to the next level. 

How has it helped my organization?

It has improved the utilization of our own internal resources and performance across our managed service platform, meeting our customers SLAs.

Unity has reduced the complexity and improved productivity tenfold compared to what it used to be. 

What is most valuable?

Our tech team is small and very busy, so it is about ease of use. The Unity came in, and its very easy to use and expand. We can expand one drive at a time, which has been a cost effective for us along with ease of performance. 

A lot of the Unisphere interfaces are greatly improved in terms of monitoring capabilities, alerting, and ease of use. Setting up the storage and the file system are all just a few clicks away.

There are a lot of cloud options. We make use CloudIQ, which is a nice dashboard for our managed service side of the company to easily review what is going on with the health of things. There are a number of other cloud features, but we don't make use of them today.

What needs improvement?

The dedupe and compression ratios on the Unity are not quite where we want them. We are getting better data efficiencies on the VNX than we are on the new Unity. We found this a bit interesting. We would like to see improvement there. 

We noticed in the last release of code that there were some inefficiencies around getting our data efficiency up in terms of dedupe and compression.

What do I think about the stability of the solution?

I don't hear from any of my tech team. We put it in, and it has been stable. We have been through three patch cycles. Junior resources are taking care of it with no issues. Once we show them how it works, very little training is needed to get them up to speed.

Which solution did I use previously and why did I switch?

We were running it on VNX previously, so it was easy to migrate over to Unity. We went from a hybrid solution to All-Flash.

What was our ROI?

We were able to downsize the storage utilization and dedupe with compression, then go with a smaller array, increase our performance, and ease of use.

Which other solutions did I evaluate?

We worked with pretty much all of the major array manufacturers, and I can put my junior resources on it and not worry about them provisioning extra storage, scaling it, and adding to it. I don't hear from them anymore with, "How do I do this?", "Is this correct?", or "I broke it."

What other advice do I have?

I would rate the product an eight out of ten, which is higher than I would rate other arrays in the mid-range space.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Analytic10f7 - PeerSpot reviewer
Analytics and Sustainment Engineer at a aerospace/defense firm with 201-500 employees
Real User
Our users don't have any technical needs because it's up and running
Pros and Cons
  • "We have Dell EMC engineers helping us out and doing some over the shoulder training. They are working with our customer right now doing data migration over to Unities from the legacy Oracle stuff. While they're doing this, they're showing people how the Unities work and the ins and outs of the software interface."

    What is our primary use case?

    We use it for replacing legacy storage. It's just a one-for-one.

    This is primarily for storage and the data aspect of it.

    How has it helped my organization?

    Dell EMC Unity XT keeps us up and running. That is the big thing.

    What is most valuable?

    • Affordability
    • Scalability
    • Simplicity of use

    What do I think about the stability of the solution?

    I don't have any complaints from the customers or end users, who are using this solution. It's up and running with no worries.

    What do I think about the scalability of the solution?

    We are very fond of the scalability. We are using the Unity 300, which has a limitation. However, if we needed more, we could go to the Unity 400, 500 or 600. We could go down the series until we get the one that meets the size that we need. It has very impressive scalability.

    We're not cloud ready yet, but we like the option for the expandability.

    How are customer service and technical support?

    We have Dell EMC engineers helping us out and doing some over the shoulder training. They are working with our customer right now doing data migration over to Unities from the legacy Oracle stuff. While they're doing this, they're showing people how the Unities work and the ins and outs of the software interface. 

    It's been a really beneficial relationship. We work a lot with Dell EMC, because they are very accommodating. Our Dell EMC representative does what our team doesn't have the capability of doing yet, because they don't have exposure to the product. I look forward to seeing how it works out. 

    Our experience recently, with newer products, has been that once they're installed, we haven't had to worry about them. If there has been an issue, like we pulled something out of a box, it's replaced within a matter of days. It's really quick. 

    We really push Dell EMC with our customers because of the customer support. It's been very flexible. We always need a lot of data on the stuff that's purchased because we have people buying it on behalf of the customer. They are very good on the customer support acquisition side to provide that data. Also, the technical support that we get is fabulous.

    Which solution did I use previously and why did I switch?

    We replaced our legacy storage, which was Oracle. We couldn't afford the maintenance agreement for it any longer. We saved millions of dollars by not going back with Oracle.

    This solution has meet our overall performance expectations. We were going for form fit function. We had to meet certain guidelines. We couldn't put anything in bigger. Physically, we couldn't put in any additional capabilities. We had to meet the existing network connectivity without modifying the other systems. The versatility of the product, with the optional PCI inputs allowed us to get that. We are able to scale it up or down, for actual storage, to meet the capacity that we need. We're using it in two cases where we're doing a form fit function. One for replacement, then another for overall modernization of the same systems. We're able to take the same product and scale it up to almost three times its size with very little effort.

    How was the initial setup?

    The initial setup was fairly straightforward. We had a technician helping with migration because of the legacy aspect of the servers, and what they were connecting to. Once the the over the shoulder training is done, the process is fairly straightforward.

    What about the implementation team?

    We used a reseller and had a consultant. The consultant had worked for Dell EMC and went to work for a consulting company. He is now back to work at Dell EMC. He actually recommended the product based on his knowledge of our program. He flushed the whole system out, as far as the build. Regarding the flexibility of the product, we have other programs within our larger branch which are starting to take on and use the Unities for storage.

    What was our ROI?

    The benefit that we have seen is in uptime.

    What's my experience with pricing, setup cost, and licensing?

    While it has a good price to start, they could always make it cheaper.

    We bought extended warranties out of the box because our customer has a bad habit of managing warranties. The service for the small things that we have had are always handled very quickly. 

    Which other solutions did I evaluate?

    We were on old Oracle storage and are still on some old Oracle storage. 

    There are lots of options for storage solutions, but our technical and customer support team's experience with Dell EMC makes it a no-brainer for us. 

    I hate to speak bad of folks, but we can't even get HPE to return our phone calls, in most cases.

    What other advice do I have?

    Do the due diligence and look at the details: the specs of the product and scalability. There are multiple series of products in the Unity line, which are very simple to use.

    It's met all of our expectations. Our users don't have any technical needs because it's up and running. Overall, we are very excited about the product.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Senior Storage Consultant at a computer software company with 201-500 employees
    Consultant
    Hybrid version is fast, has automated storage tiering; all-flash version provides higher performance, compression, data replication
    Pros and Cons
    • "In the hybrid version, I would say they are fast. They have fully automated storage tiering. In the all-flash version, higher performance, compression, data replication."
    • "Things that could be improved include one-to-many replication, data deduplication, and asynchronous Fibre Channel replication. It is asynchronous on iSCSI and I would like to have that on the Fibre Channel. Unisphere-wise, I have to log in to each Unity as a unique environment. In VNX, I logged in to the domain and I was logged in to every VNX. So that's missing."
    • "I miss storage groups. Now, if I have to add a LUN to a cluster, multiple host, I have to know which host is in that cluster. I have to write it down and that makes it hard. In VNX and earlier, I could simply put a LUN on a storage group and every host in the group had the LUN. This lack bothers me a lot because it takes a lot of time and mistakes are made. Sometimes, a Hyper-V host gets a VMware LUN and vice-versa. Not good."

    What is our primary use case?

    Primary use is mid-range storage. We have two variants, we have the hybrid version and the all-flash version. It's for general use. For high performance, we have different systems.

    How has it helped my organization?

    For the hybrid version, the benefit is that data is stored on relatively cheap storage. Hot data is on faster storage. On the all-flash version, lower energy costs help, if you want to pursue green IT.

    What is most valuable?

    In the hybrid version, I would say they are fast. They have fully automated storage tiering. In the all-flash version, higher performance, compression, data replication.

    What needs improvement?

    • One-to-many replication.
    • Data deduplication.
    • Asynchronous Fibre Channel replication. It is asynchronous on iSCSI and I would like to have that on the Fibre Channel.
    • Unisphere-wise, I have to log in to each Unity as a unique environment. In VNX, I logged in to the domain and I was logged in to every VNX. So that's missing.
    • I miss storage groups. Now, if I have to add a LUN to a cluster, multiple host, I have to know which host is in that cluster. I have to write it down and that makes it hard. In VNX and earlier, I could simply put a LUN on a storage group and every host in the group had the LUN. This lack bothers me a lot because it takes a lot of time and mistakes are made. Sometimes, a Hyper-V host gets a VMware LUN and vice-versa. Not good.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    Stability could be better. I've had a few storage processor reboots; not as often as with VNX. And Clariion was a disaster. So, it has improved.

    What do I think about the scalability of the solution?

    The scalability is less than with VNX. In the VNX, I could replicate out to more than one storage system. On Unity, it's one on one. If I could migrate one to many, that would be helpful, but that is missing now.

    How are customer service and technical support?

    I'm certified myself. We have certified colleagues. But we use technical support. The problem is that some of the time we are more knowledgeable than them.

    Which solution did I use previously and why did I switch?

    VNX1/2

    Tech-refresh

    How was the initial setup?

    The setup is straightforward.

    What about the implementation team?

    in-house

    What was our ROI?

    no clue

    What's my experience with pricing, setup cost, and licensing?

    no clue. I'm technical, I don't do prices

    Which other solutions did I evaluate?

    No. We only use EMC

    What other advice do I have?

    The hardware is fine, a nine or a 10 out of 10. Manageability is a seven or eight out of 10, because of the storage group and the domain absence. Overall, if I put the two together, the solution is a nine out of 10.

    My advice would be to stick with VNX. If the developers come up with a solution for single sign-on for multiple Unity's, and if they bring back the storage groups, I'm fine with it. It's a good solution.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Senior systems program at a educational organization with 51-200 employees
    Real User
    It is a workhorse and will run even demanding workloads
    Pros and Cons
    • "The performance is great. We have four or five different Unity arrays, and they have all run flawlessly."
    • "It is a workhorse and will run even demanding workloads."
    • "Dell EMC Unity is not sexy. It doesn't have all the flash and pizzazz of some of the other storage vendors."

    What is our primary use case?

    The primary use case is to replace stream I/O and other VNX traditional spinning disks with a less expensive all flash. However, it should have the same five nines availability.

    How has it helped my organization?

    It's easier to carve out months and present them to hosts as opposed to some of the older Dell EMC solutions.

    The majority of our vSphere environment is running on Dell EMC Unity. Exchange is also running on it. Most of our environment is split-up. Only really mission critical applications are on stream I/O. Unity has ended up being our main storage platform.

    What is most valuable?

    It is all cost-based. It's as good as a VMAX All Flash with stream I/O. In terms of our use case, we're not thinking of deduplication. However, looking at it based on cost per gigabyte, it's certainly very effective.

    What needs improvement?

    Dell EMC Unity is not sexy. It doesn't have all the flash and pizzazz of some of the other storage vendors.

    What do I think about the stability of the solution?

    We've had no issues with it. 

    The performance is great. We have four or five different Unity arrays, and they have all run flawlessly.

    How is customer service and technical support?

    I haven't used technical support.

    What about the implementation team?

    Dell EMC did the entirety of the setup.

    What was our ROI?

    We have seen tremendous ROI.

    What's my experience with pricing, setup cost, and licensing?

    Because of the attractive price, we were able to get rid of more expensive arrays, standardize, and get rid of a lot of spinning disks. We also got rid of more expensive flash that we weren't properly utilizing.

    What other advice do I have?

    I've had so many nightmares with so many other arrays, but I have no complaints with Dell EMC Unity at this time.

    It is a workhorse and will run even demanding workloads.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    System Analyst at a university with 1,001-5,000 employees
    Real User
    Easy to use and the All-Flash is helping our virtual machines perform better
    Pros and Cons
    • "The all-flash feature is really boosting up the VMware. It is helping our virtual machines to perform better."
    • "The scalability is really good now that they have the Dynamic Pools. We don't always have the money to buy complete write sets when we have to expand the storage, so now with the Dynamic Pools we can add disks on the go."
    • "There is an ESRS problem that we're facing where, for some reason, the other Unity has not been able to register to EMC. The support information is not upgrading and nobody can tell me what is wrong with it. It's a minor issue, the ESRS is still working, but it is something that is very confusing and nobody seems to know what to do about it."

    What is our primary use case?

    We have two all-flash Unity's and their primary use case is for VMware. We have two VMware's and the Unity's are the data storage back-end for them. We also have some 20 servers that boot from SAN, Fibre Channel. We also provide storage disks for the servers.

    How has it helped my organization?

    It helps because the all-flash feature is really boosting up the VMware. It is helping our virtual machines to perform better.

    What is most valuable?

    It's very simple to use. I really love the new Unisphere.

    What needs improvement?

    In a Fiber Channel world, things aren't really evolving, they're pretty stable. The VVols will be something that we'll look into later on. Now, we use very traditional LUNs that are attached to VMware as data storage, so we're not yet using VASA or VVol stuff. But maybe that will be something that, in the near future, when we update VMware to the next operating system version, we'll look into.

    There is an ESRS problem that we're facing where, for some reason, the other Unity has not been able to register to EMC. The support information is not upgrading and nobody can tell me what is wrong with it. It's a minor issue, the ESRS is still working, but it is something that is very confusing and nobody seems to know what to do about it.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    I think it is really stable. We have had one Unity for two years and the second one was bought this year. I have roughly two years' experience and we have had no problems at all. Then again, we are only using Fibre Channels, so I don't know if the file side or the iSCSI side has issues. But the FC side is working very, very well.

    What do I think about the scalability of the solution?

    The scalability is really good now that they have the Dynamic Pools. We don't always have the money to buy complete write sets when we have to expand the storage, so now with the Dynamic Pools we can add disks on the go. It's an easier process to order them and to get more storage when we need.

    How is customer service and technical support?

    We only used technical support during the installation. When we installed it, we had to fix some things with support. But after that, we have not needed to use it. DELL EMC support works really well with EMC storage systems.

    How was the initial setup?

    Setup was very straightforward but, then again, I have a lot of experience with Fibre Channel. I've been working with two VNX machines, and with one Clariion before that. I've been doing this job for seven or eight years, so I knew exactly what I wanted. Our technical guy came and installed it and it was very, very simple.

    What other advice do I have?

    When selecting a vendor, I really just want the product to work and the support to work. Every computer fails at some point. Every computer breaks down occasionally, and when that happens I need the support to act quickly and be as useful as possible.

    I would give Unity a definite nine out of 10 at the moment. I really like the storage system. It's really good.

    If you are using a fully virtual environment, I would suggest you check into an HC, a hyper-converged environment instead. But if you do need traditional storage and a SAN network, I would really recommend Unity as your back-end, if you're not too big to use Unity systems. They are mid-range storage. If you have a mid-range environment and you need to use Fibre Channel, I would really recommend a Unity All-Flash system.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Responsable de Production at Office National des Forets
    Real User
    Good integration, an easy initial setup, and quite stable
    Pros and Cons
    • "Integration is easy with this product."
    • "Currently, the protocol SNMP is not implemented. That's a problem, as we follow this protocol and I can't check the integrity of this equipment."

    What is our primary use case?

    I primarily use the solution for NAS network storage for the Microsoft environment.

    What is most valuable?

    Overall, I've had a very good experience with the solution so far.

    Integration is easy with this product.

    What needs improvement?

    Currently, the protocol SNMP is not implemented. That's a problem, as we follow this protocol and I can't check the integrity of this equipment.

    For how long have I used the solution?

    I've been using the solution for two months at this point.

    What do I think about the stability of the solution?

    We haven't used the solution for very long, so it may be hard to gauge the stability. However, so far, we haven't had any issues whatsoever. It doesn't crash or freeze. It doesn't have bugs or glitches. It seems quite stable.

    What do I think about the scalability of the solution?

    Having only used it a short time, we haven't tried to scale it just yet. We don't foresee any limitations, however, without actually doing it, we can't really tell.

    How are customer service and technical support?

    We needed to contact technical support in regards to an IAS error in automatic services. We didn't have any issues reaching them or getting the help we needed. So far, we've been satisfied with their level of service. They seem knowledgable and responsive.

    How was the initial setup?

    We found the implementation to be very straightforward. It's not complex in any way.

    The deployment didn't take too long. We had everything up and running in two days or so. It's pretty quick.

    We have 12 technicians for the maintenance of all of our equipment in the enterprise. They would also handle any maintenance required for this product.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is quite good. We find it fair. It's not too expensive.

    What other advice do I have?

    We're just a Dell client. We don't have a business relationship with the company.

    I have four Unity products. Two were already installed in September, and one just last week. While two are already in production, the other two are not up and running yet.

    I'd recommend the product to others.

    Overall, I'd rate it nine out of ten. We haven't worked with it too long, however, everything seems to be going quite well.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2025
    Product Categories
    All-Flash Storage
    Buyer's Guide
    Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.