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IT Architect at a healthcare company with 5,001-10,000 employees
Real User
It can handle big workloads and has good performance
Pros and Cons
  • "The program is very stable."
  • "I would like to see more scalability."

What is most valuable?

What I like about this solution, is that it is really fast and it's really good in compression. So you can put a lot of data in line on it. I've used it for cases like VDI in a healthcare environment because we use multiple copies of it. It is very good and has very good performance. It can handle big workloads. 

What needs improvement?

What needs to improve is that the end compression uses a lot of CPU, which makes it difficult or impossible to upgrade. I believe that it has improved in the upgraded versions, which we don't have yet. Also, the price and interface should be simplified too. 

For how long have I used the solution?

I've been using the solution for the past three years on premises.

What do I think about the stability of the solution?

The program is very stable.

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Dell XtremIO
November 2024
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What do I think about the scalability of the solution?

We had some difficulty when we tried to expand our XtremIO because it had to be done in a certain way and only EMC personnel were allowed to do it. That wasn't very flexible. But it seems to be better in the new version. Scalability is always a problem. 

How are customer service and support?

The technical team is good.

Which solution did I use previously and why did I switch?

We previously used another EMC program, but it was not flash only, so that's why we switched to this solution. It possible to buy an all-flash system and, based on the compression features, we changed to this unit. 

How was the initial setup?

We were not allowed to do the initial setup ourselves. So it was done by EMC personnel and maybe that could be improved so that our partner, our supplier, could do it themselves so that you don't need an EMC rep to perform the installation.

What other advice do I have?

My advice to others would be to test it first to see the expected ratios. Do a check to see if they deliver what they promise. I would rate this solution a nine out of ten. To make it a perfect ten, I would like to see better scalability. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Developer at a tech services company with 11-50 employees
Real User
Management, planning, and support are areas with room for improvement.
Pros and Cons
  • "Thin storage allocation"
  • "Management: At the time, there was no snapshot scheduler, so I had to write XSnapCourier to address it. The sad thing is that even after the newest release, which includes a native scheduler, most customers using XSnapCourier chose to stick with it due to a more feature-rich experience."

How has it helped my organization?

  • The increase in available I/O dramatically changed the responsiveness of our Windows environment.
  • SQL server limitations of tempDB and overrun were non-existent.

What is most valuable?

  • Deduplication
  • High I/O capacity
  • Thin storage allocation
  • Snapshot cost and speed

What needs improvement?

  • Management: At the time, there was no snapshot scheduler, so I had to write XSnapCourier to address it. The sad thing is that even after the newest release, which includes a native scheduler, most customers using XSnapCourier chose to stick with it due to a more feature-rich experience.
  • Planning: The VAR we went through told us we would get something like an 8 x 1 ratio between compression and inline deduplication after migration from NetApp. For this reason, we only elected for 20 TB raw. What we actually got, however, was little over 2 to 1, which was actually worse than what NetApp afforded us.
  • Support: Even though we paid for a four-hour turnaround support contract, we would have to wait up to two weeks for a response from EMC XtremIO support, because they didn’t actually have the support staff to handle new volume.

What do I think about the stability of the solution?

We have had major stability issues. Over the course of two years, three of the four storage controllers failed. It took us over two weeks to get a replacement for the first.

How are customer service and technical support?

Technical support was the worst possible. Regardless of the fact that we paid for a four-hour turnaround, we were waiting two weeks for support calls. When we did get support calls, the engineers were up to four hours late to the datacenter. After the engineers would finally show up, we would still wait weeks for parts.

Which solution did I use previously and why did I switch?

We previously used a large NetApp array, but the issue was storage density. We were at the point where we couldn’t add any further disk shelves to the controllers.

What's my experience with pricing, setup cost, and licensing?

Don’t buy this array. You’re paying for loads of magic beans, since it’s mediocre at best for a platform in a rapidly growing field. Look instead at Pure Storage or something with variable block deduplication. You’ll end up spending less and getting a better product with actual support.

Which other solutions did I evaluate?

We were not given the opportunity to evaluate alternatives. Upper management made the decision without the input of the engineers.

What other advice do I have?

Don’t consider it. Look at a platform that has actual support. EMC is a big name, but their support model is terrible with an even worse model for implementation. For a platform you literally can’t touch without them, you’re stranded on a desert island with no help in sight.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dell XtremIO
November 2024
Learn what your peers think about Dell XtremIO. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
it_user643908 - PeerSpot reviewer
Senior Infrastructure Engineer at a manufacturing company with 201-500 employees
Vendor
The most valuable features are deduplication and data optimization.
Pros and Cons
  • "Performance and deduplication. This is a very robust block storage option that offers both performance and data optimization."
  • "Ease of use is key in the converged and hyper-converged world that requires administrators to have both hypervisor and storage skills."

How has it helped my organization?

It allowed us to shrink our storage footprint in the datacenter and it increased our performance.

What is most valuable?

Performance and deduplication. This is a very robust block storage option that offers both performance and data optimization.

It is great when a product can deliver high-end performance capabilities while offering a very competitive price point.

What needs improvement?

  • The new UI could be simplified and the implementation should be simplified.
  • The UI is easier to use than other EMC offerings, but still takes a pure storage admin to manage and maintain.
  • Ease of use is key in the converged and hyper-converged world that requires administrators to have both hypervisor and storage skills.
  • Arrays should be “set it and forget it”, including the replication features, which should not require separate products.
  • Implementation and expansion require EMC or a partner to implement. However, to be a true scale-out solution, it should be something that customers can do themselves.

What do I think about the stability of the solution?

We have not had any stability issues.

What do I think about the scalability of the solution?

There is a limit to scalability, but we have not reached it yet.

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

We did have a previous solution. This allowed us to move to a smaller footprint with better performance.

How was the initial setup?

The initial setup was very complex. Have the manufacturer or a partner install it.

What's my experience with pricing, setup cost, and licensing?

The pricing is simple but requires other products for robust data recovery and replication.

What other advice do I have?

Make sure you understand the shutdown and redundancy for this product. Test these features to protect the storage controller’s journaling.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user651519 - PeerSpot reviewer
Director at a pharma/biotech company with 10,001+ employees
Real User
Valuable features include deduplication and cloning capability. Management and reporting need improvement.
Pros and Cons
  • "Deduplication and cloning capability"
  • "Management and reporting need improvement."

How has it helped my organization?

Reduced the Oracle database refresh times (10TB) from 48 hours to 4 hours.

What is most valuable?

  • I/O performance and low latency
  • Deduplication and cloning capability

What needs improvement?

Management and reporting need improvement. Cloning could be easier.

What do I think about the stability of the solution?

We have not had stability issues.

What do I think about the scalability of the solution?

We have not had scalability issues.

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

We used EMC VMAX. Latency was inconsistent and it lacked cloning and deduplication.

How was the initial setup?

Cloning was complicated due to necessary scripting.

Which other solutions did I evaluate?

We evaluated Oracle Exadata, EMC VMAX (SSD), and EMC VMAX.

What other advice do I have?

  • Provide clear requirements
  • Test to verify that the results are as expected
  • Spend time to carefully integrate it into your support model, including reporting/dashboards and proactive monitoring.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Systems Engineer at a energy/utilities company with 501-1,000 employees
Vendor
None of the features are valuable for us. It produced an outage and they didn't deliver on promises made.

What is most valuable?

None of the features are valuable for us. The product is poorly designed and not reliable. It performed well when it did work.

How has it helped my organization?

We have had no benefits from this product. It produced an outage and didn't deliver on promises made by the sales and engineering teams.

What needs improvement?

It needs a lot of improvement to be more like Pure Storage or Nimble AFAs.

For how long have I used the solution?

We have been using this product for a year.

What do I think about the stability of the solution?

We had stability issues. We ran out of space pretty quickly and the cost to scale did not match our needs.

What do I think about the scalability of the solution?

We had scalability issues. It does not scale in a granular manner.

How are customer service and technical support?

The technical support is horrible. It took a week for them to get back to us on what caused the outage. Also, there are too many different teams that support the product internally.

Which solution did I use previously and why did I switch?

We used EMC VMAX. We switched because EMC made it too costly to stay on VMAX and gave us discounts on XtremIO.

How was the initial setup?

The initial setup was complex. We hired someone to do it. It took them two days. Our new array was done by my team in less than two hours.

What's my experience with pricing, setup cost, and licensing?

EMC has not delivered on promises with their array. We have been with them for seven years and had five different arrays. Same story every time. Worst support in the industry.

Which other solutions did I evaluate?

We evaluated Pure Storage, Nimble, and SolidFire.

What other advice do I have?

Don't do it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user570324 - PeerSpot reviewer
it_user570324Works at a tech company with 10,001+ employees
Vendor

Did you try IBM FlashSystem 900? If you are looking for performance, resilence and simplicity you really should ask for a PoC, you will be positively impressed

Director7326 - PeerSpot reviewer
Director of Infrastructure Services at a tech services company with 201-500 employees
Real User
Compression, deduplication, and snapshots are the most valuable features.
Pros and Cons
  • "Snapshots are valuable because of their seamless nature, as well as the minimal space each snapshot takes."
  • "It needs a way to determine the deduplication of each LUN and what the impact would be if we were to move data from one LUN to another."

How has it helped my organization?

Our organization has seen our customers' performance increase substantially for their database and VDI applications using this product.

What is most valuable?

Compression and deduplication are valuable because they help reduce the storage footprint required for our customer’s environments.

Snapshots are valuable because of their seamless nature, as well as the minimal space each snapshot takes.

What needs improvement?

The GUI is still Java based, and this needs to be fixed. It needs a way to determine the deduplication of each LUN and what the impact would be if we were to move data from one LUN to another.

What do I think about the stability of the solution?

There have been some stability issues with the code that have been corrected in later versions.

What do I think about the scalability of the solution?

We understand the way the platform can scale, so we scale within the parameters.

How are customer service and technical support?

I would give technical support a rating of 7/10.

Which solution did I use previously and why did I switch?

Our customers switched from the older generation of VNX to XtremIO. It was ten times faster and deduplication/compression allowed for a much smaller footprint in the data center.

How was the initial setup?

The initial setup can be complex if there is an issue during the setup. Otherwise, this is not too bad to install.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing are in line with other products from other manufacturers. You get what you pay for.

Which other solutions did I evaluate?

At the time, we did not evaluate other alternatives.

What other advice do I have?

The flash market is saturated with vendors and their products. This product is an all-around solid player. However, make sure that deduplication is a major factor before purchasing. If snapshot and snapshot consolidation is key, then this is the product for you.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a partner with Dell/EMC.
PeerSpot user
Information Technology Division Director at Ethiopian Roads Administration
Real User
Top 5Leaderboard
Stable and scalable but technical support could be better
Pros and Cons
  • "XtremIO is very stable."
  • "Dell's technical support could be better."

What is our primary use case?

I use XtremIO for backup and recovery, to allow connected applications to access storage, and to locate storage resources for specific users.

For how long have I used the solution?

I've been using XtremIO for four years.

What do I think about the stability of the solution?

XtremIO is very stable.

What do I think about the scalability of the solution?

XtremIO is scalable - it has expansion charges so that you can extend your storage size.

How are customer service and support?

Dell's technical support could be better.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We used a vendor team.

What other advice do I have?

I would recommend XtremIO to others and give it a rating of seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user851880 - PeerSpot reviewer
IT Manager at a financial services firm with 1,001-5,000 employees
Real User
A solution with good stability, excellent scalability and an ability to increase overall performance
Pros and Cons
  • "We've seen great enhancements from the performance point of view. There's good availability, stability, and continuity, but the performance actually has increased by 60 or 70%."
  • "The solution needs to be simplified. When you integrate your storage with other systems, could use a little bit of automation."

What is our primary use case?

We use the solution primarily in the banking system.

What is most valuable?

It's a great solution. We have 100% high availability and 100% business continuity. All our banking is All-Flash behind the VPLEX. 

We've seen great enhancements from the performance point of view. There's good availability, stability, and continuity, but the performance actually has increased by 60 or 70%.

What needs improvement?

The solution needs to be simplified. When you integrate your storage with other systems, it could use a little bit of automation. 

For how long have I used the solution?

I've been using the solution for five years.

What do I think about the stability of the solution?

The stability of the solution is very good. It may even be the best of the best if you compare it to the competition.

What do I think about the scalability of the solution?

The scalability is very good. We can easily upgrade and move from one generation to another.

How are customer service and technical support?

Technical support is very good. It's one of the best vendors for support.

How was the initial setup?

The initial setup was straightforward. 

How long deployment takes depends on the platform. For example, on VMAX All-Flash, the initial configuration, and the provisioning took about three or four days. We were executing the hard work, including laying the cables, and all the break and fix stuff. 

What about the implementation team?

We had a consultant assist with the deployment.

What other advice do I have?

We've used multiple versions of the solution. We started with a legacy version from the VMAX 40K and then we went to the VMAX All-Flash 450FX. Currently, we are planning also to use PowerMax 8000. We use the on-premises deployment model. We don't deal with any cloud models.

I would rate the solution nine out of ten. I'm talking from the banking sector point of view. The banking sector is a more critical system. You have to keep your system up all day, all week, and you can not lose even a bit of transaction even for a millisecond or microsecond because you'll lose money. From my point of view, it's great, it's not like any other solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: November 2024
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All-Flash Storage
Buyer's Guide
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