Domo Reviews

If I had to choose something of value, I suppose I would have to say it's the ease of making graphs. The problem is that I rarely use graphs.

I don't see that it has. I think it has only complicated things. Perhaps it will get smoother as we set things up to rely on them, but I'm a little nervous about that.

All of it.  Sometimes it doesn't calculate correctly, it runs slowly, and doesn't offer a solution to things I'm used to doing. An example of something I'm used to doing that Domo doesn't, is fixing data. When you upload data to Domo, you have three options: 

1. Overwrite everything in the table
2. Append
3. Create a new table

We can't append the data and update a record (most efficient and accurate). My work around has been to overwrite everything in the table, but my query is limiting it to a 35 day viewing period. I then plan on making a new table to keep data older than 35 days in, and recreate all the cards for that data. Any corrections passed the 35 days will just stay as bad data. To be clear, I do not like this, but it appears to be my only work around at this time.

I have been using Domo for about two months.  I have been told that we have a beta version, but cannot locate any version numbers.

The only issue I seem to encounter that has to do with deployment is that Domo sometimes doesn't calculate correctly (Beast Mode calculations).

It seems to be mostly stable. I have run into a few problems with the workbench not updating as scheduled, but I think it has only given me two errors which were resolved by refreshing the page.

We used MS Excel and web based reporting (PHP and JAVA). We were looking to streamline our reports by making them all web based and using only one platform, ColdFusion. We chose Domo to cut the cost and time of development.

I think it was pretty straight forward. When I got stuck, I was able to find some documentation. The hardest part was knowing what the tools are called for the tasks I was trying to perform (Workbench, Beast Mode, DataFusion, etc.).

I believe we implemented through a vendor, but I was not involved. I do not know what level of support we received.

I don't know the exact numbers, but I keep hearing that it is expensive

Other options were considered, but not evaluated. I do not know what was considered, other than an in-house ColdFusion development platform.

It's not for everyone and it doesn't do everything. It's flashy and mostly useful if you are wanting to analyze one metric at a time, leaving you with several cards of all the metrics you are wanting to look at.
Example: Just to look at Pay vs. Login (PVL), I have to use 5 cards.

1. Productive PVL
2.  Pay vs Login (actual PVL)
3. Phone productive hours
4. and 5 Show me errors

I can't just look at all the data at once, use conditional formatting to highlight things of interest, and sort/filter to drill down to what I really want to look at. Nor can I quickly drop a formula to answer immediate questions. If, for example, I wanted to do a head count with certain criteria (hours worked, PVL%, etc.), I would then have to make another card for each count and criteria. I can't see it all in one shot to tell the complete story at a glance.

To un-silo and "liberate" our data. To bring many data sources into one place and then allow many users to interact, blend, transform, and enrich data in their own environment.

Data is much more accessible throughout the organization. Since getting data in a timely manner (i.e. as fast as possible) is so important today, giving the organization a self-service, immediate place to get data as needed and when needed, has really improved the time it takes to make decisions and have the necessary insights. No more waiting for hours for Excel-based reporting.

Using the "cards" which function as preconfigured reports or views. I use many of them simultaneously on an organized page, with filters that allow me to see high-level information as well as subsets across the dataset, in a few clicks. Many Excel-challenged users love to use this product for its simplicity.

The preconfigured apps need to be more relevant to allow one, out of the box, to load data in order to use pre-set reports/views.

Never encountered stability issues.

Scalability has been remarkable, with our options; an endless ability to load datasets of all sizes without concern.

Support is remarkable. They know their stuff and are quick to respond and update. Some issues can take a little longer, especially if they are product improvement/development requests.

Like with any product, there will be a learning curve. With Domo it was simple, once we got the hang of the platform. Additionally, support was always available to help us on the back-end or the front-end, to develop what we were aiming for.

I believe that the investment in Domo was worthwhile because it allowed for the organization to jump in quickly, with little training. There are different plans available based on the requirements and they always look to work with their customers to the best of their ability.

I was not involved with the initial evaluation. We had some of the leading technologists in the field who did that, and Domo made a good impression and won the day.

Be sure to allow yourself some time. In the end, it will prove worthwhile. Try to come up with as many use cases as possible to PoC.

The ease of graphing is a great feature, as it takes the pivot out of pivot tables. This is because once the parameters are set up, the same graphs will continue to be populated based on the new information. Therefore, there is no need to keep creating graphs.

It automatically informs the leadership team with monthly revenue numbers, and drills down who the customers are that contribute the most.

• Creating tables - In the current table feature, all of the line items are just that, line items. Ideally I would like to see tables set up as summaries for each line item category
• Number formats

I've used it for eight months.

8/10.

9/10.

It was straightforward as the IT team knows how to install it remotely.