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Domo vs SAP BusinessObjects Business Intelligence Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Domo enhances efficiency, decision-making, and revenue growth, though some face limited returns due to high costs or underutilization.
Sentiment score
5.8
SAP BusinessObjects BI Platform yields high ROI in large deployments, despite steep costs, through efficiency and decision-making improvements.
If you're actually using Domo at a very limited case and you're being charged $20,000, we've seen ROI there, but once it goes really high, you really need to check your metrics and check your profit.
Founder & CEO at AI-OT
The initial investment will be more, but the ROI is also good, so they can consider it if they're looking for something in the long run.
Associate Software Enginner at Siddaganga Institute of Technology
For most of my clients using the on-premises version of SAP BusinessObjects Business Intelligence Platform, the return on investment is positive due to its affordability and ability to handle diverse reporting needs while automating information distribution.
Data Analytics Manager at Dangote Industries Limited
I have seen a return on investment so far in the form of saved time and resources.
SAP Consultant at Sierra Digital Inc
 

Customer Service

Sentiment score
6.7
Domo's customer and technical support is generally praised but needs improvement in responsiveness, especially for complex issues.
Sentiment score
6.5
Customer service for SAP BusinessObjects is mixed, showing both responsiveness and delays, with inconsistent technical support quality.
No matter how complex the problem is, it can be taken care of by the support team.
Data Analyst at Anonymous
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
Analytics Manager at KOKO Networks
It's very easy to get technical support from Domo.
Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees
I would rate their technical support as excellent.
IT at a marketing services firm with 10,001+ employees
I have experience with SAP technical support and have supported customers, including those in financial services.
Data Analytics Manager at Dangote Industries Limited
Sometimes, they forward my ticket to the technical team, especially when my issue involves technical aspects that basis people may not be familiar with.
SAP Consultant at Sierra Digital Inc
 

Scalability Issues

Sentiment score
6.2
Domo supports large-scale data and user roles, but some users experience technical challenges with ETL processes and storage limits.
Sentiment score
7.6
SAP BusinessObjects BI Platform efficiently scales for global enterprises, supporting thousands of users with seamless advanced analytics integration.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
Analytics Manager at KOKO Networks
When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.
Assistant Manager at a tech services company with 10,001+ employees
Everything comes under the same umbrella and it's pretty user-friendly.
Data Analyst at Anonymous
The scalability of SAP BusinessObjects Business Intelligence Platform is adequate; it is very scalable and grows with my organization's needs.
Senior Data Engineer at a tech vendor with 10,001+ employees
I rate the scalability of SAP BusinessObjects Business Intelligence Platform as a nine due to performance issues related to optimizing parts.
SAP Consultant at Sierra Digital Inc
 

Stability Issues

Sentiment score
6.6
Domo is praised for reliable data handling, minimal downtime, and efficiency, though some encounter occasional server connectivity issues.
Sentiment score
6.9
SAP BusinessObjects BI Platform is stable and robust with proper configuration, despite occasional bugs and integration challenges.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
Analytics Manager at KOKO Networks
In terms of overall stability of the platform, it's very stable.
Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees
During that time, we faced issues from the project side as Domo was not visible in our portal.
Assistant Manager at a tech services company with 10,001+ employees
When they tried upgrading from 4.2 to 4.3, they found it buggy in some reports, which was quite problematic.
Senior Consultant at Keyrus
 

Room For Improvement

Domo users face data management and integration challenges, need better visualization, real-time processing, and improved UI and collaboration features.
SAP BusinessObjects BI Platform faces challenges in performance, integration, user experience, setup, flexibility, and costly licensing.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Technical Project Manager at a educational organization with 201-500 employees
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
Senior Engineer at a tech services company with 10,001+ employees
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
Analytics Manager at KOKO Networks
I've worked with other tools, for example, Microsoft Power BI, which is visualization-wise very strong.
Senior Consultant at Keyrus
SAP BusinessObjects is expected to be phased out by 2027 as reports are moving to SAP Analytics Cloud.
SAP enterpise cloud architect at ECC Experienced Certified Consulting
I would appreciate integration with Outlook as an additional feature in the future to make it closer to a perfect score.
IT at a marketing services firm with 10,001+ employees
 

Setup Cost

Domo's pricing is higher but seen as valuable for its features, with flexible models and negotiable terms encouraged.
SAP BusinessObjects BI Platform's licensing is flexible but costly compared to alternatives, suited for large enterprises, budget-sensitive for smaller businesses.
Domo's pricing is high compared to other BI tools, and it is costly.
Senior Engineer at a tech services company with 10,001+ employees
For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.
Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees
They quoted approximately one dollar per KB.
Assistant Manager at a tech services company with 10,001+ employees
SAP BTP is an expensive solution.
Associate Software Enginner at Siddaganga Institute of Technology
The price is very competitive and reliable.
IT at a marketing services firm with 10,001+ employees
I rate the pricing for SAP BusinessObjects Business Intelligence Platform as a seven or eight.
SAP Consultant at Sierra Digital Inc
 

Valuable Features

Domo is praised for ease of use, data integration, real-time insights, and collaboration, enhancing data accessibility for non-technical users.
SAP BusinessObjects BI Platform offers scalable, user-friendly reporting with robust features, enhancing decision-making and data governance.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
Senior Engineer at a tech services company with 10,001+ employees
None of the other tools provide the kind of support that enables chatting and working on the same item simultaneously.
Senior Analyst at Blend360
I have been using it for four years and have been able to extract the information I need from it.
Technical Project Manager at a educational organization with 201-500 employees
For calculations, SAP BusinessObjects Business Intelligence Platform outperforms all other tools such as Power BI and Tableau, showing more accuracy, reliability, and flexibility compared to all other BI tools worldwide.
SAP Consultant at Sierra Digital Inc
Since we started using SAP BusinessObjects Business Intelligence Platform, we have been able to make faster, data-driven business decisions based on actual data insights and data analysis, which has accelerated our ability to make better decisions for our business productivity.
Senior Data Engineer at a tech vendor with 10,001+ employees
The best feature about it for me, and for them, is the fact that you have a universe that is well made.
Senior Consultant at Keyrus
 

Categories and Ranking

Domo
Ranking in BI (Business Intelligence) Tools
3rd
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
47
Ranking in other categories
Data Integration (14th), Business Performance Management (5th), Reporting (3rd), Data Visualization (6th)
SAP BusinessObjects Busines...
Ranking in BI (Business Intelligence) Tools
6th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
112
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the BI (Business Intelligence) Tools category, the mindshare of Domo is 3.0%, down from 7.4% compared to the previous year. The mindshare of SAP BusinessObjects Business Intelligence Platform is 2.3%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Market Share Distribution
ProductMarket Share (%)
Domo3.0%
SAP BusinessObjects Business Intelligence Platform2.3%
Other94.7%
BI (Business Intelligence) Tools
 

Featured Reviews

RD
Assistant Manager at a tech services company with 10,001+ employees
Have improved workflow efficiency through custom reports but encountered formatting limitations
The downsides of Domo are that we don't have a feature in the same column. When data comes in a time format, text format, and number format, we cannot segregate and create conditional formatting in that column. If in the future they develop this feature, it will benefit more users. Domo requires maintenance on my end, such as updates. I am maintaining some dashboards on a weekly basis and monthly basis daily reports. Because we need to upload in SFTP, we cannot schedule or auto-schedule due to rate purposes. We manually handle the data sets. If there were an option to reduce the cost, it would be easier to access.
Declan Dempsey - PeerSpot reviewer
Senior Consultant at Keyrus
Provides efficient data reporting while needing easier deployment and improved interface
Users tend to put everything into Excel, though I try to discourage this. The best feature about it for me, and for them, is the fact that you have a universe that is well made. This means you don't have those months that get assigned. You can just get to the point and get a report very quickly. Unfortunately, in some ways, it's a double-edged sword because it becomes more of a self-service ETL, even for the reporting team. If you have a decent universe and you just want to quickly get something together, it's very usable. Compared to Click, you can drop those reports very quickly.
report
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879,768 professionals have used our research since 2012.
 

Comparison Review

it_user6663 - PeerSpot reviewer
BI Expert at a transportation company with 51-200 employees
May 25, 2013
SAP Business Objects vs. Microsoft BI
A quick look at the whole idea on another weblogs gives you a sense that all of them just talked about very brief things like report refresh feature in BO or cube feature in MS Analysis Service. I choose MS BI and I want to share my reasons and opinions on why I choose it and give you another quick…
 

Top Industries

By visitors reading reviews
University
10%
Financial Services Firm
9%
Computer Software Company
9%
Manufacturing Company
7%
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise20
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise19
Large Enterprise67
 

Questions from the Community

What do you like most about Domo?
All our client SLAs and daily and weekly dashboards are tracked on Domo.
What is your experience regarding pricing and costs for Domo?
The pricing of Domo is too high. Six months ago, Domo increased their prices. We suffered because we could not maintain the old data in the old data set in Domo. We are creating multiple backups on...
What needs improvement with Domo?
I have experience with Domo and Microsoft tools. Domo is losing out in the pricing area. We tried pitching Domo to many of our clients, and they liked it initially, but the pricing point was someth...
Seeking lightweight open source BI software
There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I would recommend as follows: 1) If you have legacies of SAP, Oracle - look for SAP...
Tableau vs. Business Objects - Which is a better solution for visualization and analysis?
Both tools have their positives and negatives. First, I should mention that I am relatively new to Tableau. I have been working on and off Tableau for about a year, but getting to work on it consta...
 

Also Known As

corda
SAP BusinessObjects BI Platform, SAP BusinessObjects, Business Objects
 

Overview

 

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
SRAM, Kennametal, Fairfax Water, British American Tobacco, Velux, and FedEx.
Find out what your peers are saying about Domo vs. SAP BusinessObjects Business Intelligence Platform and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.