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IT Manager at a energy/utilities company with 5,001-10,000 employees
Real User
Useful secure browser, scalable, and price well
Pros and Cons
  • "The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful."
  • "ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."

What is our primary use case?

We are mainly using ESET Protect for web filtering.

What is most valuable?

The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful.

What needs improvement?

ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load.  It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware.

For how long have I used the solution?

I have been using ESET Protect for approximately five years.

Buyer's Guide
ESET PROTECT Enterprise
November 2024
Learn what your peers think about ESET PROTECT Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the stability of the solution?

ESET Protect is a reliable solution in the time I have used it.

What do I think about the scalability of the solution?

If you want to scale ESET Protect all you need to do is purchase more licenses.

How are customer service and support?

I have not used the support from ESET Protect.

How was the initial setup?

The initial setup of ESET Protect was straightforward. All you need to do is click next multiple times and then it is complete.

I rate the setup of ESET Protect a five out of five.

What's my experience with pricing, setup cost, and licensing?

There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license.

I rate the price of ESET Protect a five out of five.

What other advice do I have?

I rate ESET Protect a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of Business Development at a financial services firm with 11-50 employees
Real User
High performance, light on resources, and highly effective scanning
Pros and Cons
  • "The most valuable features of ESET File Security are the performance and it doesn't take too many resources."
  • "In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."

What is our primary use case?

ESET File Security is used to provide access to files remotely and securely.

What is most valuable?

The most valuable features of ESET File Security are the performance and it doesn't take too many resources.

What needs improvement?

In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine.

For how long have I used the solution?

I have been using ESET File Security for approximately ten years.

What do I think about the stability of the solution?

ESET File Security is reliable and stable. We had only one infection from a website, in the years of us using the solution. This was with approximately 20 people using the solution, it extremely effective.

What do I think about the scalability of the solution?

We have approximately 20 people using ESET File Security in my organization.

How are customer service and support?

I have not used technical support.

Which other solutions did I evaluate?

I have evaluated many other solutions similar to ESET File Security.

What other advice do I have?

I rate ESET File Security a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
ESET PROTECT Enterprise
November 2024
Learn what your peers think about ESET PROTECT Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,649 professionals have used our research since 2012.
Technical Specialist at a tech services company with 51-200 employees
Real User
Easy to manage, straightforward to implement, and offers good pricing
Pros and Cons
  • "The solution doesn't have high memory usage."
  • "In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."

What is our primary use case?

We primarily use this solution for the server.

How has it helped my organization?

This is an antivirus and network protection software. It mostly can protect our VMs and keeps our organizations safer.

What is most valuable?

The solution is very easy to deploy.

You can manage the solution easily. I can get a lot of people on the central management console.

The pricing is okay.

It's very straightforward to use the product.

The solution doesn't have high memory usage.

What needs improvement?

I can't think of any features that are missing. It's quite a complete solution.

We haven't looked too hard at the solution itself. I'm not sure of any aspects that are lacking. It provides all the functionality we need.

In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing.

For how long have I used the solution?

At this point, I have been using the solution for a number of years.

What do I think about the stability of the solution?

The solution is quite stable. We haven't really dealt with bugs or glitches. It doesn't crash or freeze. It's quite reliable.

What do I think about the scalability of the solution?

The solution can scale quite well. If a company needs to expand the solution, it can do so easily.

Currently, we have 100 servers that are benefiting from this product.

How are customer service and technical support?

We're partners and therefore have a good relationship with technical support. They are responsive and knowledgeable. We're satisfied with the level of service the solution provides. I'd rate them ten out of ten.

Which solution did I use previously and why did I switch?

We previously used Symantec. We switched due to the fact that it was too expensive. This product has similar features to Symantec, however, it costs much less.

How was the initial setup?

The initial setup is pretty straightforward. I would not describe it as complex.

What other advice do I have?

We're both a customer and a partner.

I am not sure of which version of the solution our organization is using at this time.

We use just the antivirus software. We don't need to pay a lot of attention to it.

Overall, I would rate the solution nine out of ten. It does everything we need it to do and it's easy to use.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free ESET PROTECT Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free ESET PROTECT Enterprise Report and get advice and tips from experienced pros sharing their opinions.