Exabeam Reviews

We use the product for security information and event management, user entity and behavior analytics, compliance, and anomaly detection.

The platform's most beneficial features include the correlation engine, behavior analytics, and integration capabilities.

One area for the solution's improvement is integration capabilities, particularly out-of-the-box integration which sometimes requires additional professional services.

I would like to see more capabilities in the Security Orchestration Automation and Response (SOAR) aspect. 

We have been using Exabeam for almost a year. We are using the cloud version, specifically as a SaaS solution.

I rate the product stability a nine. 

We have more than 2,000 end users working with Exabeam. We plan to expand the number of users and devices. I rate the scalability a nine.

The technical support team is helpful. 

Positive

We previously used SolarWinds and IBM products, including QRadar. We switched to Exabeam because it offers inbuilt capabilities like threat intelligence and case management. 

The deployment was relatively straightforward due to our prior knowledge of similar solutions, though only partially with challenges. It took between two weeks and one month to complete.

We handle maintenance ourselves, as it is managed through the cloud with automatic updates.

Exabeam has helped reduce costs by consolidating monitoring tools, potentially leading to a 15-20% reduction in operational expenses.

The platform is not extremely expensive compared to its direct competitors; I would rate its pricing around six out of ten.

The product's integration with other vendors' solutions is better than some alternatives but not the best overall.

Its AI capabilities enhance threat intelligence and analytics, providing better visibility and correlation of incidents.

I recommend it to others and rate it an eight out of ten. 

The solution is primarily for the Saudi Arabian government. They want to deploy Exabeam to about 15,000 users. It's for cybersecurity, for protection reasons, within the government environment.

The government has needed some security features to protect the assets and to protect everything within the environment. This solution offers them the level of protection that they need.

The solution has great technology. 

It's a very user-friendly product and it's a very comprehensive technology.

The security on offer is very good. 

Cost-wise, compared to other technology, it's affordable.

The solution has a lot of great premium features on offer. 

We still have questions surrounding hardware deployment. 

I've been using the solution for about one year.

The stability seems to be quite good. We haven't installed it yet, however.

From what I can see, the solution has the capability to scale. that shouldn't be an issue for a company. It looks like it will expand quite well.

I haven't been in touch with technical support. The solution hasn't been implemented yet. I've mostly been acquiring information via third parties. 

I tried to send an email, however, no one has replied. I still have outstanding questions about how to select a security management platform, how to select entity analytics, how to select the cloud connectors et cetera, in physical and virtual modes.

It doesn't look like anyone is really supporting the solution in our region. As consultants, it's hard for us to say if this will end up being a problem for clients down the line. We'd like to get their input on the proposal and design, however, there doesn't seem to be anyone to discuss these issues with.

This solution has not been installed yet. Right now, we are in distributing stage. We are trying to assess the requirements and to decide accordingly the proper way forward. We're still figuring out the hardware, for example, and still have questions that need to be addressed. 

I've examined the cost and have found it to be rather reasonable. It's not overly expensive for what it offers.

Currently, I'm doing a deep evaluation of this product. I'm making a scoring system and comparing tit o other technologies. This seems to be the best option, however. It seems to be ticking all of the boxes.

We're just a consultant. We give advice to clients and present them with what we think are the best options. I'm not an integrator or user. Our clients rely on our insights and reports.

This solution will potentially be used on a governmental project. We need to have the full set of features. The government is very concerned about protection. We are trying to deploy the data lead, cloud connector, advanced analytics, entity analytics, recounting incident response, case manager and the full package, the full system, in order to collect information and properly detect and respond.

While the scoring is very high so far, I still need to determine the hardware requirements. From what I can see so far, I would rate the solution at an eight out of ten.

We used Exabeam as a log aggregation platform. We had a SIEM platform, Exabeam, that was ingesting logs from various vendors hosting EDR solutions on behalf of our clients. Exabeam allowed us to parse logs from sources like CrowdStrike, Palo Alto, or Windows logs, all into one platform.

The UI was very clean. Its identity and access management were robust. We had many colleagues interacting with it, and when I was adding parsing rules or configuring other changes, I could propagate those changes in real-time very fast.

One area that needs improvement is interacting with Exabeam's API. There was a headache regarding the API; the documentation wasn't clear, and the syntax wasn't very precise. This situation arose when we needed to retrieve a list of public IPs to block, and it required interacting with Exabeam's API on the cloud platform.

I worked with Exabeam for about three months during an internship engagement at Grant Thornton. The last time I used it was more than a year ago.

The solution is stable.

There was a fair bit of latency when accessing it via a web browser. The platform seems to be very application intensive, which led to some pet peeves regarding latency.

The customer support was quite good. They had a solid customer support platform, and their responses were always very instantaneous. Early in my internship, we needed access to the platform to start learning, and Exabeam’s customer support quickly provided us with accounts with lower privileges.

Positive

In my own setup, I use the Elk Stack: Elasticsearch, Logstash, and Kibana, which I am more accustomed to.

I'd rate the solution six out of ten.

We use the solution to investigate incidents and create rules for use cases.

The solution provides an easy-to-use platform to create rules for use cases.

The solution's data lake features could be easier to understand for end users. They should also provide detailed information about detecting phishing emails and integrating another platform for development.

I rate the solution's stability a seven out of ten.

I rate the solution's scalability a six out of ten.

The solution's technical support team is good.

The solution's initial setup process is easy.

I rate the solution's ROI a seven out of ten.

The solution is expensive.

I advise others to use the solution for its analytical features. I rate it a six out of ten.

We use Exabeam to analyze timelines, understand the nature of the user entity or asset, and deduce activities performed in a timeline format. It is also used to trigger security rules related to security operations and investigation.

Our team has identified many identity-based threats. This has led to a significant increase in detecting these identity-based alerts.

The ThreatHunter in Advanced Analytics is the most valuable. It helps analyze compromised assets and provides analysis for any entity within my client's environment. 

Additional benefits include geolocation and tags, as well as rules, which are referred to as reasons in XBee. These are triggering rules and key identifier activities used extensively.

Exabeam needs to improve its adaptive nature towards rules and its capability to understand the entire client environment faster. 

It should accurately differentiate between an asset, its user, a host, or a service account, and structure its baseline activity precisely. Despite being a UEBA tool, it needs to speed up the entire process. 

Integrating AI could help Exabeam to effectively stay ahead in the competition. Improved adaptability in baselining scores and triggering rules would reduce false positives, ultimately enhancing security posture.

I have been working with Exabeam for over three and a half years.

Exabeam faces stability issues when applying patches, resulting in downtime for the console for twenty to thirty minutes, which is critical for SOC monitoring. This lack of backup significantly impacts our operations.

I would rate Exabeam's scalability as eight out of ten. It struggles with covering the entire environment if proper tags and hierarchy are not defined, which can present data only in a timeline format. It should present data in a more recognizable manner, like a graph, to improve usability.

I have not personally reached out to Exabeam's technical support. Typically, engineers in my organization handle interactions with customer service.

Neutral

Before Exabeam, we used a different solution, although I cannot recall its name. 

We switched due to Exabeam's promising interface, which bases rules on the behavior of entities rather than just matching against a repository of cyber threats. Exabeam introduced behavioral analysis over suspicious activities.

I'd rate the solution six out of ten.

I'm an IT specialist and we are resellers of Exabeam. We have it deployed as an on-premise demo test cluster for customer POC. We use it mainly for management and for CM use cases to enable an overview of security events as well as user analytics. 

With E8, the advanced analytics has a really great overview of user behavior. I like the timeline feature the most.

The product could be improved by implementing cost use cases. I believe if it were more flexible it would be a better product. 

For additional features, I'd like to see more visibility in the networking.

We've been using the latest version of this product for the past six months. 

It's a stable product, no problems. 

Our company doesn't have a huge infrastructure behind the product at the moment, so it's difficult for me to comment about scalability, but I have seen customer references that state it scales really nicely. They are now working on the last big infrastructure and I know that inherently it scales well. The product is mostly for software security use cases, but in our company, only a handful of people use the product, perhaps three or four. In terms of our customers, I would estimate there to be between 10 and 15 users. It would mainly be infrastructure admin and security analysts using the solution.

I haven't needed to make contact with technical support. 

In production, we are actually still using QRadar in our own company simultaneously with Exabeam.

Setting up the system was relatively easy - it took about a day. Adjusting the information was an ongoing process, so I can't really give a good estimate on that.

We evaluated LogRhythm and Splunk as possible options but in the end, we went with Exabeam - it was the right choice for us taking into account the needs of our customers and projected future needs.

I would recommend the product. I don't have any warnings or anything negative to tell anyone, because there are really no problems with the solution. You can pretty much make it up as you go.

I would rate this product an eight out of 10. 

The user interface and the timelines they use are the most valuable features. The price model is very simple so that one can understand it easily and there are no surprises within it. 

It's good at security logging in our infrastructure but not really application logging. 

We have been using Exabeam for a few months. 

We had RSA earlier, we were a mature client, we had a big bang kind of start. Exabeam was really prepared there. We had some issues that we were able to sort out. They sent very experienced engineers to help us with the issues we had. Now we have a technical account manager. We are very pleased with it. Now, it looks much better but it's a large implementation. If you have a large implementation with lots of data you can expect a few issues and problems. If you start off with a small implementation then it would be a different story. We started off with loads and loads of data that we wanted to ingest. After a couple of months, things look a lot better. 

We did a POC with Splunk, IBM QRadar and Securonix and we came to the conclusion that Exabeam was the best option for us. Everybody knows that Splunk is the top product but it's very expensive. The price model is based on the volume of logs of data that you process in the system. It's very unpredictable and expensive compared to other products.

We reviewed four different vendors but before we did the evaluation, we took a deep look at our use cases to understand our requirements so we would know the expected use cases and requirements on the system. It's important to know what you want to use it for. For us, it was about security use cases. If you are a new customer, you should think of the use cases that you have. All of the vendors we evaluated were good but Exabeam has a very good price model. That's where they win when they compete with Splunk, for instance. With Exabeam, you're not restricted to the log volume. You can add as much as you like. The only limit is the hardware. At some point, you may need to extend the hardware. We have plans to increase usage.

I would rate it a seven out of ten. 

We had a large volume right from the beginning and they weren't quite prepared for that. That's something that they should think about when it comes to customers that have a large volume to start off with. That's where they could try to improve their services. We had some issues. Some of it was due to our own load balancing problems that caused a few issues. But if they had had their expert guys on-site they would have found the error much earlier. They didn't have their best experts so I think we lost a big of implementation time. I would've expected more attention on their side. They created tickets but that wasn't the way to work. When you start a large implementation, they need to have their experts on-site as opposed to opening regular tickets. They need to be on-site to fix the issues. They sent very good technical experts after a few months and it only took them half a day to figure out the issues and after that, it worked very well. Our account manager is very senior and we are very pleased with him.

They've been very professional during the POC. We had ongoing commercial discussions. 

The most valuable feature of Exabeam Fusion SIEM is the easy-to-use user interface.

I have been using Exabeam Fusion SIEM for approximately one month.

The stability of Exabeam Fusion SIEM is good.

Exabeam Fusion SIEM can scale with the enterprise script.

I have not contacted the support from Exabeam Fusion SIEM. There is a lack of Indonesian support, it would benefit us to have more support for the customers.

The initial setup of Exabeam Fusion SIEM is complex because it needs to integrate with the SIEM solution, but after this is complete it is straightforward.

There is an annual license required to use Exabeam Fusion SIEM. The price of the solution should be reduced.

I have had several experiences with similar solutions to Exabeam Fusion SIEM and Exabeam Fusion SIEM has an easier-to-use user interface.

 I rate Exabeam Fusion SIEM a nine out of ten.