The most valuable feature of Exabeam Fusion SIEM is the easy-to-use user interface.
Solution Architect at Netpoleons
Simple user interface, reliable, and scalable
Pros and Cons
- "The most valuable feature of Exabeam Fusion SIEM is the easy-to-use user interface."
- "The initial setup of Exabeam Fusion SIEM is complex because it needs to integrate with the SIEM solution, but after this is complete it is straightforward."
What is most valuable?
For how long have I used the solution?
I have been using Exabeam Fusion SIEM for approximately one month.
What do I think about the stability of the solution?
The stability of Exabeam Fusion SIEM is good.
What do I think about the scalability of the solution?
Exabeam Fusion SIEM can scale with the enterprise script.
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How are customer service and support?
I have not contacted the support from Exabeam Fusion SIEM. There is a lack of Indonesian support, it would benefit us to have more support for the customers.
How was the initial setup?
The initial setup of Exabeam Fusion SIEM is complex because it needs to integrate with the SIEM solution, but after this is complete it is straightforward.
What's my experience with pricing, setup cost, and licensing?
There is an annual license required to use Exabeam Fusion SIEM. The price of the solution should be reduced.
Which other solutions did I evaluate?
I have had several experiences with similar solutions to Exabeam Fusion SIEM and Exabeam Fusion SIEM has an easier-to-use user interface.
What other advice do I have?
I rate Exabeam Fusion SIEM a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Co-Founder, Director - Technology & Consulting at a tech services company with 11-50 employees
Very good timeline based analytics and user friendly
Pros and Cons
- "Timeline based analysis; good platform support"
- "The organzation is rigid and not flexible in the way they operate"
What is our primary use case?
I run a consulting organization and I also do a lot of enterprise architecture and solution architecture for security services.
What is most valuable?
Valuable features are its timeline based analysis and that it's user friendly. Response from the platform itself is good which makes it easy to manage. The UI is also a good feature.
What needs improvement?
The product is good but the organzation is rigid and not flexible in the way they operate. Their response time is very bad. They obviously have a small team and not enough staff. They have their own priorities, it seems but the customer should be their first priority. The company really needs to improve their commitment to their customers.
For how long have I used the solution?
I've been using the solution for about four years.
What do I think about the stability of the solution?
Stability is fine.
What do I think about the scalability of the solution?
Scalability is fine.
How are customer service and technical support?
There are no issues with technical support.
How was the initial setup?
Initial setup is fairly straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable
What other advice do I have?
From a product perspective, it's a good product but the company needs to improve the way it functions.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Updated: November 2024
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