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Site Reliability Engineer at Apple
Real User
It supports APIs and virtual additions for cloud and VMware
Pros and Cons
  • "It supports APIs and virtual additions for cloud and VMware."
  • "Routing and load balancing are its most valuable features."
  • "Cloud native integration should be provided."
  • "Native support for containers should be added to future releases, as this is the future of load balancing."

What is our primary use case?

We use it for load balancing and routing.

How has it helped my organization?

It supports APIs and virtual additions for cloud and VMware.

It integrates with various firewall and networking devices along with application services, and it works fine.

What is most valuable?

  • Routing
  • Load balancing

What needs improvement?

  • Cloud native integration should be provided.
  • Native support for containers should be added to future releases, as this is the future of load balancing.
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
February 2025
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

The stability is great. We put our production load on it, which is very stressful.

What do I think about the scalability of the solution?

Scalability has been great. We have thousands of severs. F5 has scaled very well.

How are customer service and support?

They provide average enterprise technical support.

Which other solutions did I evaluate?

I also evaluated Cisco, but chose F5 because it had better features in terms of load balancing. I liked the various features in F5, including input/output routing, load balancing, and global load balancing.

What other advice do I have?

Explore the API support and integration with the open source products. Those are the key thing to analyze. F5 are the experts in their area.

I use the on-premise version.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer1480176 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Real User
User-friendly, can be operated from a single console, and the performance is good
Pros and Cons
  • "The main reason that we suggest this product to our clients is the great integration with other security tools, such as IBM Guardium."

    What is our primary use case?

    We are a solution provider and we work with a lot of products from F5.

    In our internal network, we use F5 BIG-IP. We also have a few implementations with this product, including some that are integrated with other solutions such as IBM Guardium. 

    One of the great use cases is capturing an application user through F5 and then pushing it to Guardium. This is very useful for our customers because they can then connect to the database with a real application user, which is something that is very hard to achieve through other vendors.

    What is most valuable?

    The main reason that we suggest this product to our clients is the great integration with other security tools, such as IBM Guardium. 

    This product is very user-friendly, which is good for customers who have an implementation done by a partner but want to handle administration in-house.

    All of the functionality can be achieved from one console.

    Even on Hyper-V or a VMware appliance, the performance is very good when you use it as a proxy or a web application.

    The documentation is very good.

    For how long have I used the solution?

    We have been working with F5 BIG-IP for between three and four years.

    What do I think about the stability of the solution?

    This is a stable product.

    What do I think about the scalability of the solution?

    From our perspective, it is scalable.

    How are customer service and technical support?

    We have all of the help and support that we need from the F5 office in this region.

    Technical support from F5 is very good. As a partner, I have had a very good experience with them. They have shared knowledge with us and support us in our projects, which is definitely a big plus.

    How was the initial setup?

    It is very easy to install, especially when doing so to VMware. For example, we have spent almost a day installing security tools by other vendors. For BIG-IP, we need only two or three hours to complete it.

    For the complete deployment that includes implementation and configuration, it takes between 10 and 15 days. The length of time depends on the client's goals and requirements. For example, some just want to use it as a web application firewall, whereas others want to use more functionality. The more functionality there is, the more time it takes to complete.

    What about the implementation team?

    Our in-house team implements and deploys this solution to our customers. 

    You need two or three people, including a security manager who will configure all of the rules and policies.

    What's my experience with pricing, setup cost, and licensing?

    The price should be reduced because it is expensive when compared to the competition. Alternatively, bundled packages should be offered. This is an issue that shows up for most of our customers.

    What other advice do I have?

    In summary, this is a very good product and we are actively suggesting it to our customers. It is something that should be more present in our market, especially because of the functionality that it provides.

    In the end, we get very good results from BIG-IP.

    I would rate this solution a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    F5 BIG-IP Local Traffic Manager (LTM)
    February 2025
    Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
    832,138 professionals have used our research since 2012.
    it_user1065222 - PeerSpot reviewer
    Associate Manager - IT Operations at Collabera
    Real User
    A stable solution for application delivery control
    Pros and Cons
      • "The license terms for "non-commercial" will be a challenge for us."
      • "The license terms for "non-commercial" will are challenging for us."

      What is our primary use case?

      Our primary use case is for ADC (Application Delivery Controller) and SSL VPN prospectively worked for the PoC.

      How has it helped my organization?

      This solution is very good and the product stability is excellent.

      It has very good production for SMB protocol.

      What is most valuable?

      I found the most valuable feature to be the SSL VPN.

      What needs improvement?

      The license terms for "non-commercial" are challenging for us. 

      For how long have I used the solution?

      Trial/evaluations only.
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      it_user526731 - PeerSpot reviewer
      Sr. Network Engineer at a non-tech company with 10,001+ employees
      Vendor
      Superior Alternative To DNS Round-Robin Load Balancing
      Pros and Cons
      • "Great load balancing."
      • "Fixing bugs."

      What is most valuable?

      • Great load balancing
      • Solid OS
      • Great support

      How has it helped my organization?

      Far superior to DNS Round-Robin load balancing; great HTTP and HTTPs redirection.

      What needs improvement?

      Fixing bugs.

      For how long have I used the solution?

      About 11 years, I believe.

      What do I think about the stability of the solution?

      Older OS releases may have had some bugs (active/active on reboot, I think we saw on one OS version). Very stable OS over all. We had one issue on our upgrade to 11.x where I had to engage F5 support. But they resolved it.

      What do I think about the scalability of the solution?

      No.

      How are customer service and technical support?

      Excellent.

      Which solution did I use previously and why did I switch?

      No.

      How was the initial setup?

      Pretty straightforward. The first generation of Big-IP we had, we did a crossover heartbeat cable, but our current one just uses a switched network.

      What's my experience with pricing, setup cost, and licensing?

      Great product for the money. But they can get really expensive, so get what meets your needs. They do have some expensive extras like GTM, which has both hardware and licensing costs for multiple datacenters.

      Which other solutions did I evaluate?

      Citrix, NetScaler.

      What other advice do I have?

      Check with your IT staff and developers and agree on your needs, and buy accordingly. VM instances are now also available. They don’t have an end-to-end analytics package yet (supposedly in development), to troubleshoot users' experience to the back end nodes. (Citrix offers a product called MAS).

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Security Engineer at a tech services company with 11-50 employees
      Reseller
      Very stable and easy to use with a good GUI
      Pros and Cons
      • "The solution is very easy to use and easy to understand. It's quite an intuitive system."
      • "Technical support could be faster. It's something I'd like to see them work on in the future."

      What is our primary use case?

      Mostly I support my clients in relation to the product.

      What is most valuable?

      I am very satisfied with the product overall. 

      There is never a big number of false positives or false negatives. That's the most valuable aspect of the product. 

      The solution is very easy to use and easy to understand. It's quite an intuitive system.

      The user interface and GUI are very good.

      I find the product to be very stable. I've supported customers for two years and haven't really had an issue with the solution.

      What needs improvement?

      I can't say that there are any features missing. I've overall been quite happy with it.

      We once had an issue related to trying to publish some exchange application to a file and we experienced some problems there, however, the incident was not really related to BIG-IP. It was likely some kind of infrastructure problem the company was experiencing.

      We haven't had any big problems of note.

      Technical support could be faster. It's something I'd like to see them work on in the future.

      The pricing could be more reasonable.

      For how long have I used the solution?

      I've been using the solution for about two years at this point. 

      What do I think about the stability of the solution?

      The solution is extremely stable. We haven't had an issue in years. There are no bugs or glitches. It doesn't crash or freeze. The performance is good. It's reliable.

      What do I think about the scalability of the solution?

      Most of our clients are medium-sized entities.

      For the one customer I typically deal with, there has been no need to scale or expand services. The product can be scaled by adding more licenses if necessary. That said, our clients have everything they need and have not actually done this. 

      There are also add-ons that come from the ASM if a company is interested in that.

      How are customer service and technical support?

      Technical support is slow and it could be faster. I had one issue once that was not very serious as it was on the Disaster Recovery Site. We were able to pull a previous version from a snapshot. However, the issue was that I was able to solve the problem myself before I even heard back from technical support. If they knew their technology, how is it that I could solve the problem faster as a person that's not as familiar with it? They need to be much faster. It could have been a much bigger problem. 

      I'd say, overall, we aren't satisfied with the technical support for that reason.

      Which solution did I use previously and why did I switch?

      I did not previously use a different product. This is my first Application Delivery Consult Solution.

      How was the initial setup?

      The initial setup is very complex. The basic setup may be fine, however, right now I'm trying to do something in my lab environment. We've tried a few things over the years and it hasn't gotten any easier.

      What's my experience with pricing, setup cost, and licensing?

      The costs could be lower. In a report, we found that Citrix Solutions are somehow cheaper - including in relation to encryption licensing. I cannot compare as I haven't spoken to Citrix. I don't know if it's easier or has the same (or more features). That said, I wouldn't describe this product as cheap. 

      Which other solutions did I evaluate?

      We're currently comparing F5 to Citrix. I'm not currently working with Citrix; I'm curious to see how they compare to each other. I had a presentation to a client and they just wanted some sort of comparison, which is why I began to look at Citrix.

      What other advice do I have?

      We are resellers.

      I'm a System Integrator. I have experience in virtual environments and with clients. I have some moderate experience with implementation and some bigger experience in supporting this product. I'm not an expert in the field, however, I'm trying to be.

      I don't have any issues with the solution. It's pretty problem-free in general. Overall, I would rate it at a nine out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
      PeerSpot user
      PeerSpot user
      IT Manager at a tech vendor with 51-200 employees
      Vendor
      Helps us recognize sessions from certain IPs that are authorized to manage our application
      Pros and Cons
      • "It helps us recognize sessions from certain IPs that are authorized to manage the application. This is a function we haven't found anywhere else."
      • "The most helpful thing is that it's open-source. It's very easy to program and customize."
      • "Logging is a bit of a problem. Logging and monitoring are only in plain text. You have to search and you have to know what you are searching for to find anything. So of course, monitoring and getting alerts for abnormal situations is hard. There are no tools for monitoring and alerts"

      What is our primary use case?

      We use it as an LTM and as a reverse proxy to publish web services.

      How has it helped my organization?

      It helps us recognize sessions from certain IPs that are authorized to manage the application. This is a function we haven't found anywhere else.

      What is most valuable?

      The most helpful thing is that it's open-source. It's very easy to program and customize.

      What needs improvement?

      Logging is a bit of a problem. Logging and monitoring are only in plain text. You have to search and you have to know what you are searching for to find anything. So of course, monitoring and getting alerts for abnormal situations is hard. There are no tools for monitoring and alerts. If you have problems and you need to diagnose them, you really have to know what you're looking for in order to find it.

      Logging and monitoring could be something out-of-the-box that are more accessible.

      For how long have I used the solution?

      Three to five years.

      What do I think about the stability of the solution?

      Stability is one of the advantages. It's very stable.

      What do I think about the scalability of the solution?

      We haven't bumped into scalability issues. The limitation is actually through licensing. Throughput is limited by licensing. We had an error with the license and we reached the limit but we fixed that. But there has never been trouble with the capacity or scalability.

      How are customer service and technical support?

      I have never used technical support directly. I use F5 through integration services and there were a few times they didn't know how to resolve an issue and they had to turn to support. But there were answers every time.

      Which solution did I use previously and why did I switch?

      We used Microsoft Gateway called CMG. This product was end-of-life, they decided to kill the product. We switched because there is no other solution that does the same thing.

      How was the initial setup?

      It was complex compared to the Microsoft system. But after we learned the product and understood how it works, it worked seamlessly.

      What's my experience with pricing, setup cost, and licensing?

      We only use a fraction of the capabilities of F5. There are different modules that we have heard others speak highly of, but we don't want to use them locally. It's an on-premise server. For example, there is a WAF (web application firewall) model and others that we don't use. 

      It's not a cheap product, but there are no other replacements for what we do with it.

      Which other solutions did I evaluate?

      We checked other options, but nothing could deliver the solution we need.

      What other advice do I have?

      I would advise excessive testing before moving to production. It's a new product, it's a "language." You have to learn the product thoroughly before you really can implement it.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      PeerSpot user
      Member Technical at a tech vendor with 10,001+ employees
      Real User
      The iRules feature helps routing meet our complex application’s architecture. It logs all of the details, which helps troubleshooting.

      Valuable Features

      iRules are so helpful in meeting our complex application’s architecture in case of routing. The requests have to be routed according to the cookies and headers of the host name itself. And also we can log the details, which helps us a lot in troubleshooting.

      Using the “repeat” option when creating multiple virtual servers, we are able to create as many virtual IPs as we can as we go. This reduces a lot of configuration time.

      Improvements to My Organization

      My organization has various kinds of routing requirements and we have achieved it using F5’s iRules. Also with different load balancing options, many applications have benefited a lot.

      Room for Improvement

      Active-Standby sync has to be made automatic.

      All of the F5 boxes have an Active-Standby configuration. Users need to make changes in the Active box, but often users by mistake make changes in the Standby box. This creates problems when syncing between Active and Standby. There should be some indication from the F5 tool to avoid such mistakes.

      Use of Solution

      I have used it for the past year.

      Customer Service and Technical Support

      All of the support I require is available on the internet.

      Other Advice

      The BigIP F5 tool is applicable to all types of infrastructure. I would recommend this tool to others.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      reviewer1429230 - PeerSpot reviewer
      Solutions Architect - Telecom & Network Infrastructure at a non-tech company with 501-1,000 employees
      Real User
      Provides excellent load balancing and a simple deployment
      Pros and Cons
      • "The solution has good load balancing capabilities."
      • "An expensive solution for the minimal features we use."

      What is our primary use case?

      We use the solution as a proxy to our websites, load balancing all our servers as clients come onto our website and use our services. Our website provides around 15 different services. We are customers of F5 and I'm a solutions architect for telecom and network infrastructure.

      What is most valuable?

      The load balancing aspect is valuable to us. 

      What needs improvement?

      We use a limited amount of features so the biggest issue for us is the price. For what we're using, it's an expensive solution. 

      For how long have I used the solution?

      We've been using this solution for 12 years. 

      What do I think about the stability of the solution?

      The solution is very stable and scales easily. Our networking team deals with the maintenance.

      How was the initial setup?

      The initial setup is pretty straightforward. We had external help for implementation and I believe deployment took about two days. 

      What other advice do I have?

      I rate this solution a nine out of 10. 

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Buyer's Guide
      Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.
      Updated: February 2025
      Buyer's Guide
      Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.