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Director Technology Solutions with 11-50 employees
Reseller
Very easy to deploy, use, and manage to reduce downtime and improve resource utilization
Pros and Cons
  • "It is very intuitive, easy to deploy, and manage."
  • "Users can see a remarkable performance difference from a qualitative sense."
  • "Our experience has been very good, in terms of performance, and securing our application infrastructure."
  • "Implementing whitepapers with a lot more applications could easily be added."
  • "There is a challenge in Pakistan. This is when there is a hardware failure. Sometimes, it takes more time to get a replacement because it is sent out from the U.S. or some other regional outpost. Thus, it takes two to three days to receive a replacement."

What is our primary use case?

The primary use cases are application load balancing and as a web application firewall.

How has it helped my organization?

We resell F5 as partners. Our customers have a clear business case to reduce downtime, improving resource utilization.

The major applications that front-end core banking for most banks and Microsoft Exchange were experiencing performance challenges without F5. After front-ending these applications through an application delivery controller with F5, most of the performance issues went away.

What is most valuable?

It is very intuitive, easy to deploy, and manage.

The solution's capabilities has been most instrumental in supporting our customers. I find it reliable. Once it is configured, and up and running, then there usually is no downtime.

In terms of performance, we have seen a drastic difference without F5, then with it. If you run the same application from users to the server when there wasn't F5, there were delays. With F5, users can see a remarkable performance difference from a qualitative sense.

What needs improvement?

Implementing whitepapers with a lot more applications could easily be added.

This project is missing some relevant features: 

  1. We set up the customer through the load balancer.
  2. Then once it is there and functional, then the next step is to add the web application firewall on the same boxes. 
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
November 2024
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,649 professionals have used our research since 2012.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Not with the GA versions. Obviously, the betas are not that stable.

What do I think about the scalability of the solution?

When you enable the web application firewall on the same platform, it requires more resources. If the use case is only for load balancing, but the customers using both load balancing as well as web application firewall, the sizing has to be done correctly.

How are customer service and support?

The technical support is good and up to mark. 

There is a challenge in Pakistan. This is when there is a hardware failure. Sometimes, it takes more time to get a replacement because it is sent out from the U.S. or some other regional outpost. Thus, it takes two to three days to receive a replacement.

Which solution did I use previously and why did I switch?

A few of our customers were using Brocade, Citrix NetScaler, or A10. We moved them to F5, because there were more customer references available for F5 in our country and the support structure was better.

How was the initial setup?

The initial setup was very straightforward in GUI. It was not complex.

What's my experience with pricing, setup cost, and licensing?

It is the best solution, but that comes with an increased price.

Try to negotiate all the software features that you require upfront. E.g., if you need three different software features and a web application firewall, then try to log the prices initially when you are buying the initial solution, even if you are not buying some of the software but at least log the prices for features.

Which other solutions did I evaluate?

Our customers normally evaluate others too and shortlist F5 based on ease of use.

What other advice do I have?

It is best of the breed, or best in class. Our experience has been very good, in terms of performance, and securing our application infrastructure.

I strongly recommend the product, but through an experienced partner.

With these type of application delivery controller projects, the application teams have a significant role. It is networking team plus the application team. With better coordination between all the different teams who are engaged, project execution will go more smoothly.

Disclosure: My company has a business relationship with this vendor other than being a customer: We resell F5 as partners.
PeerSpot user
Security Consultant at a tech services company with 11-50 employees
Real User
Effective policy and access manager, flexible, and simple setup
Pros and Cons
  • "The most valuable features are DNS, APM, and ASM. Additionally, it is easy to use and you have a lot of flexibility to use the solution within a network."
  • "The user interface could be improved in F5 BIG-IP Local Traffic Manager."

What is our primary use case?

We are using F5 BIG-IP Local Traffic Manager for all the modules for DNS applications. It is a core product for us.

How has it helped my organization?

Since the COVID pandemic hit the whole company has been working remotely. It's improved the remote working by handling the security and the reachability of the company.

What is most valuable?

The most valuable features are DNS, APM, and ASM. Additionally, it is easy to use and you have a lot of flexibility to use the solution within a network.

What needs improvement?

The user interface could be improved in F5 BIG-IP Local Traffic Manager.

There's can be some improvements done on the access policy manager(APM) such as supporting APIs and web services.

For how long have I used the solution?

I have been using F5 BIG-IP Local Traffic Manager for approximately eight years.

What do I think about the stability of the solution?

I have found F5 BIG-IP Local Traffic Manager to be stable.

What do I think about the scalability of the solution?

The scalability of the solution is good.

We have approximately 20 engineers using the solution.

The solution is extensively being used and we plan to increase usage.

Which solution did I use previously and why did I switch?

We use many other solutions in our company.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We did the implementation of the solution in-house.

We have one engineer that handles the support of the F5 BIG-IP Local Traffic Manager.

What was our ROI?

We have seen an ROI by using this solution.

What's my experience with pricing, setup cost, and licensing?

We are on an annual license to use the solution.

Which other solutions did I evaluate?

We have evaluated other solutions but we found the scalability and usability to be better in F5 BIG-IP Local Traffic Manager.

What other advice do I have?

I strongly recommend this solution.

I rate F5 BIG-IP Local Traffic Manager a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
November 2024
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,649 professionals have used our research since 2012.
Site Reliability Engineer at Apple
Real User
It supports APIs and virtual additions for cloud and VMware
Pros and Cons
  • "It supports APIs and virtual additions for cloud and VMware."
  • "Routing and load balancing are its most valuable features."
  • "Cloud native integration should be provided."
  • "Native support for containers should be added to future releases, as this is the future of load balancing."

What is our primary use case?

We use it for load balancing and routing.

How has it helped my organization?

It supports APIs and virtual additions for cloud and VMware.

It integrates with various firewall and networking devices along with application services, and it works fine.

What is most valuable?

  • Routing
  • Load balancing

What needs improvement?

  • Cloud native integration should be provided.
  • Native support for containers should be added to future releases, as this is the future of load balancing.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

The stability is great. We put our production load on it, which is very stressful.

What do I think about the scalability of the solution?

Scalability has been great. We have thousands of severs. F5 has scaled very well.

How is customer service and technical support?

They provide average enterprise technical support.

Which other solutions did I evaluate?

I also evaluated Cisco, but chose F5 because it had better features in terms of load balancing. I liked the various features in F5, including input/output routing, load balancing, and global load balancing.

What other advice do I have?

Explore the API support and integration with the open source products. Those are the key thing to analyze. F5 are the experts in their area.

I use the on-premise version.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Head Of Technology at a tech services company with 51-200 employees
Real User
Good support, stable, and facilitates the management of our network
Pros and Cons
  • "This is a solution that does what it's supposed to do at the price point."
  • "If we decide to migrate to the cloud, I don't think that BIG-IP is a good solution and we probably won't use it."

What is our primary use case?

Our company is based in different geographical locations and we need to create SD-WANs with tight security while allowing remote access to our resources. To manage that and to manage the whole network, we use BIG-IP.

What needs improvement?

When we purchased the product, we found it to be a bit expensive.

If we decide to migrate to the cloud, I don't think that BIG-IP is a good solution and we probably won't use it.

If the price for a cloud-based deployment can be matched with their competitors the I think it would be a far better solution. 

For how long have I used the solution?

I have been using F5 BIG-IP for almost two years.

What do I think about the stability of the solution?

BIG-IP is stable and we plan to continue using it. We don't want to change because we're happy with what it's doing unless we switch over to the cloud. I think that cloud sizing is too heavy.

What do I think about the scalability of the solution?

This is a scalable product. There are three people who manage it, but it's applicable to the entire organization, so there are approximately 1,500 users.

How are customer service and technical support?

I think that technical support is pretty good. On a scale of one to ten, I can reasonably score them a nine.

How was the initial setup?

The implementation and deployment happened before I joined the company, although I have reviewed the procedure and did not find anything challenging when it came to installation. Once you understand how to work with the product, it is easy to manage the services.

What about the implementation team?

Our in-house team takes care of the maintenance. There are three people who manage it, and once every three months, we spend 30 or 40 minutes reading and clearing up the logs.

What was our ROI?

I don't think that this product really provides value for the money. However, what you get for the cost is satisfactory. It's not like I won the lottery. This is a solution that does what it's supposed to do at the price point.

What's my experience with pricing, setup cost, and licensing?

When we purchased additional licenses for our other locations, we received a discount of between 20% and 25%. My understanding is that they matched the competitor's price.

Which other solutions did I evaluate?

If we move all of our on-premises systems onto the cloud, we will probably look for another solution. We may rely on the cloud provider for this. 

What other advice do I have?

We have not felt the need to upgrade to the most recent version or do any updates on this product because we're pretty happy with what we have.

Overall, this is a good product and if one can afford it, then I would recommend it.

I would rate this solution eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SaurabhPal - PeerSpot reviewer
SaurabhPalTechnical Specialist - Network & Security at a tech services company with 201-500 employees
Real User

F5 Premium Plus Support having 24 X 7 X 365 support which is excellent at our customer site.

Director Public Sector at Smart Tronix Inc
Real User
It is the centerpiece of a lot of the solutions that we build
Pros and Cons
  • "We have found the consistency of the application always being the way it is supposed to be as its most valuable feature."
  • "While the licensing is good through the AWS Marketplace, it is more expensive than what you could buy yourself."

What is our primary use case?

We use it for a number of solutions that we build, mostly for identity and access management control.

How has it helped my organization?

It is the centerpiece of a lot of the solutions that we build, and it has integrated with everything that we have needed it to.

It is the best value for our engineers and architects who know how to use it. It meets the government's requirements every time that we've used it. It is easy for us to keep integrating with our solutions.

What is most valuable?

We have found the consistency of the application always being the way it is supposed to be as its most valuable feature.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

We put a lot of stress on the application. It is very stable.

What do I think about the scalability of the solution?

The scalability is awesome. Our environment is thousands upon thousands of instances in AWS.

What's my experience with pricing, setup cost, and licensing?

Purchasing through the AWS Marketplace was very simple. The main reason that we went this way was the simplicity of buying it there. It is maintained and upgraded for us, and this makes it easy to stay current.

While the licensing is good through the AWS Marketplace, it is more expensive than what you could buy yourself. However, the convenience outweighs the price.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user717243 - PeerSpot reviewer
Network Security Engineer at a tech services company with 10,001+ employees
Consultant
We Can Load Balance Servers Requests
Pros and Cons
  • "LTM."
  • "I think the logging could be improved."

What is most valuable?

LTM.

How has it helped my organization?

We can load balance the request to servers, which was the main reason we bought the product.

What needs improvement?

I think the logging could be improved.

For how long have I used the solution?

Two years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

I have never used F5 technical support.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

No, it was simple.

What's my experience with pricing, setup cost, and licensing?

Check other vendors like Cisco, Citrix or A10 Networks. There are plenty in the market with which you can achieve same thing.

Which other solutions did I evaluate?

No, straight to F5.

What other advice do I have?

Stable product. It also offers a virtual edition which comes in handy if you have a VMware environment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Georges Samaha - PeerSpot reviewer
Georges SamahaSecurity Consultant at a tech services company with 501-1,000 employees
Real User

Hello there
What kind of traffic you are load balancing? (HTTP, DNS, ...)

And what would you require more regarding the logging part? I have deep experience in F5 which i might be able to help you to benefit more from it.

Regards,

ACT Solutions Architect at a venture capital & private equity firm with 51-200 employees
Real User
We plan to create packages of services. Improvements will allow the customers to have tailor-made solutions.
Pros and Cons
  • "We plan to create packages of services from which it will be possible to build comprehensive tailor-made solutions."
  • "Improvements should enable customers to build a tailor-made solution in the future through a service portal."

What is our primary use case?

Implementing load balancing services inside managed hosting services based on VMware solutions. The solution is presented as IaaS. F5 BIG-IP VE will be implemented in cooperation with the Cisco ACI solution.

How has it helped my organization?

F5 will improve our position in the customer service market. We plan to create packages of services from which it will be possible to build comprehensive tailor-made solutions.

What is most valuable?

Beyond the basic balancing function, other modules are important to us. In particular, a web application firewall, application security module, and a remote access module for customer applications.

What needs improvement?

As a service provider, we will target F5 BIG-IP VE solutions to customers who request infrastructure as a service. Improvements should enable customers to build a tailor-made solution in the future through a service portal.

For how long have I used the solution?

Still implementing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Lead Network Engineer at a tech services company with 51-200 employees
Real User
Secure, and has a lot of available documentation that makes it easy to install and deploy
Pros and Cons
  • "There is a lot of documentation available."
  • "Technical support could be improved."

What is our primary use case?

I am an integrator. I implement solutions for our customers.

It's straightforward deployment application delivery control. 

Our customers have a lot of services that are public, in their internal network and external public network.

They use F5 BIG-IP to publish these services in a secure manner.

They use it for publish billing system services, and some uses for their internal services, such as the DNS active directory.

What is most valuable?

F5 BIG IP is a rock-solid solution. It's a very good solution.

I am very satisfied with the quality of this product.

There is a lot of documentation available.

I'm not very familiar with the services pattern. I am still exploring the features of this solution.

I am just working with a single application, which we need to publish. I don't know how many services they are using, and what kind of services they operate.

What needs improvement?

Technical support could be improved.

For how long have I used the solution?

I am still a bit of a novice. I have only been using F5 BIG-IP Local Traffic Manager (LTM) for a year.

We are currently deploying this on the service providers but dealing with the IT department for our customers.

It's an enterprise network that is servicing the internal IT traffic for our customers. This is traffic from the IT management systems, and billing systems.

What do I think about the stability of the solution?

All systems have bugs, and F5 is not an exception. 

In my experience, I didn't face any critical bugs that stopped the deployment. 

I don't think that F5 is worse than other vendors in this perspective.

How are customer service and technical support?

I had some cases where I contacted technical support.

They have a good quality level of support and have helped us resolve our issues.

However, I have had a situation where I had a bad experience, but overall it's not the norm, it was just an exception.

I would compare technical support with Cisco, although I would say that Cisco is better.

Technical support could improve.

How was the initial setup?

The setup of the F5 BIG-IP system is a very straightforward process. It is very well documented and is described on the vendor information systems.

They provide a lot of information on their site and on the central portal. You can even find information on YouTube. 

What's my experience with pricing, setup cost, and licensing?

I am not familiar with the price of this solution.

What other advice do I have?

I would recommend this solution to others. I am very satisfied with it.

I would rate F5 BIG-IP Local Traffic Manager (LTM) a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.