We are a reseller of F5, but we haven't had many projects that we've deployed with F5. In terms of use cases, it is used when clients have web servers, and they are hosting on their own infrastructure. When they have web applications that are publicly visible, they use F5 to balance that incoming traffic for their web servers.
Service Delivery Engineer - Network Security Lead at a tech services company with 51-200 employees
Straightforward, stable, scalable, and really good for load balancing
Pros and Cons
- "The web application firewall feature is the most valuable and useful feature. It is a leading industry product when it comes to load balancing. Its user interface is very simple. There isn't a steep learning curve. When we initiate someone to F5, they start using it quickly."
- "Its price can be better. It is a bit expensive."
What is our primary use case?
What is most valuable?
The web application firewall feature is the most valuable and useful feature. It is a leading industry product when it comes to load balancing.
Its user interface is very simple. There isn't a steep learning curve. When we initiate someone to F5, they start using it quickly.
What needs improvement?
Its price can be better. It is a bit expensive.
For how long have I used the solution?
I have been using this solution for the last five years.
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
February 2025
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is very scalable.
How are customer service and support?
I never had a case that required technical support.
How was the initial setup?
It is very easy to set up. It is not a complicated product. The deployment duration depends on the architecture that you're deploying, but it usually doesn't take much time.
What about the implementation team?
The number of people required for its deployment depends on the size of the deployment. For a very big deployment, you need less than three people. For a fairly normal or standard deployment, just one person would be fine.
What's my experience with pricing, setup cost, and licensing?
It is a bit expensive product. Kemp Loadmaster is much cheaper than F5.
Its licensing is on a yearly basis. It can be for one year or three years.
What other advice do I have?
I would recommend this solution. It is a really good solution. It is fairly straightforward, and it does what it is meant to do.
I would rate F5 BIG-IP a nine out of ten. In terms of features, it is good, but its price can be better.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Global DNS, Link Controller, and Server Load Balancer provide our company service with high availability. Internet and cloud support could be improved
Pros and Cons
- "Valuable features include Link Controller and Server Load Balancer."
- "Internet and cloud support could be improved."
- "Security enhancement should be more user friendly."
What is our primary use case?
GTM and LTM are the primary uses of the solution. Our company has two active data centers and a data center that is being activated. F5 BIG-IP helps us a lot.
How has it helped my organization?
Global DNS, Link Controller, and Server Load Balancer provide our company service with high availability.
What is most valuable?
Valuable features include Link Controller and Server Load Balancer with cloud support and application enhancement security.
What needs improvement?
Internet and cloud support could be improved. Security enhancement should be more user friendly.
For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
February 2025
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
Associate CSA at a computer software company with 1,001-5,000 employees
Knowledgeable support, great stability, and easy to use
Pros and Cons
- "Its user interface is very easy to use on a day-to-day basis. It is very user-friendly."
- "My only point of contention would be that it is a little pricey."
What is our primary use case?
We are using it for internal traffic management and traffic load balancing. Its version is up to date.
What is most valuable?
Its user interface is very easy to use on a day-to-day basis. It is very user-friendly.
What needs improvement?
My only point of contention would be that it is a little pricey.
For how long have I used the solution?
I have been using this solution for about three years.
What do I think about the stability of the solution?
Its stability has been great. I haven't had any issues with it in terms of downtime.
What do I think about the scalability of the solution?
It is scalable, especially in the cloud. On-prem, it may need additional licensing or an additional appliance. That depends on how large and what the use case is specifically for the customer.
How are customer service and support?
I'd evaluate their tech support as a five out of five. They are very knowledgeable. They have the answers, and if they don't, they're able to escalate and point us to the correct people or provide the correct literature.
How would you rate customer service and support?
Positive
How was the initial setup?
I was not a part of the initial deployment or rollout. There are three people who are managing it and deploying it. They are system admins.
What's my experience with pricing, setup cost, and licensing?
It is a little pricey. I wish the pricing was cheaper, but I wish the pricing was cheaper for everything.
What other advice do I have?
Make sure that you know how much traffic you're going to have coming through because that can affect whether you need a big box or a small box.
I would rate it a nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head Of Technology at a tech services company with 51-200 employees
Good support, stable, and facilitates the management of our network
Pros and Cons
- "This is a solution that does what it's supposed to do at the price point."
- "If we decide to migrate to the cloud, I don't think that BIG-IP is a good solution and we probably won't use it."
What is our primary use case?
Our company is based in different geographical locations and we need to create SD-WANs with tight security while allowing remote access to our resources. To manage that and to manage the whole network, we use BIG-IP.
What needs improvement?
When we purchased the product, we found it to be a bit expensive.
If we decide to migrate to the cloud, I don't think that BIG-IP is a good solution and we probably won't use it.
If the price for a cloud-based deployment can be matched with their competitors the I think it would be a far better solution.
For how long have I used the solution?
I have been using F5 BIG-IP for almost two years.
What do I think about the stability of the solution?
BIG-IP is stable and we plan to continue using it. We don't want to change because we're happy with what it's doing unless we switch over to the cloud. I think that cloud sizing is too heavy.
What do I think about the scalability of the solution?
This is a scalable product. There are three people who manage it, but it's applicable to the entire organization, so there are approximately 1,500 users.
How are customer service and technical support?
I think that technical support is pretty good. On a scale of one to ten, I can reasonably score them a nine.
How was the initial setup?
The implementation and deployment happened before I joined the company, although I have reviewed the procedure and did not find anything challenging when it came to installation. Once you understand how to work with the product, it is easy to manage the services.
What about the implementation team?
Our in-house team takes care of the maintenance. There are three people who manage it, and once every three months, we spend 30 or 40 minutes reading and clearing up the logs.
What was our ROI?
I don't think that this product really provides value for the money. However, what you get for the cost is satisfactory. It's not like I won the lottery. This is a solution that does what it's supposed to do at the price point.
What's my experience with pricing, setup cost, and licensing?
When we purchased additional licenses for our other locations, we received a discount of between 20% and 25%. My understanding is that they matched the competitor's price.
Which other solutions did I evaluate?
If we move all of our on-premises systems onto the cloud, we will probably look for another solution. We may rely on the cloud provider for this.
What other advice do I have?
We have not felt the need to upgrade to the most recent version or do any updates on this product because we're pretty happy with what we have.
Overall, this is a good product and if one can afford it, then I would recommend it.
I would rate this solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Network Engineer at a tech services company with 51-200 employees
Secure, and has a lot of available documentation that makes it easy to install and deploy
Pros and Cons
- "There is a lot of documentation available."
- "Technical support could be improved."
What is our primary use case?
I am an integrator. I implement solutions for our customers.
It's straightforward deployment application delivery control.
Our customers have a lot of services that are public, in their internal network and external public network.
They use F5 BIG-IP to publish these services in a secure manner.
They use it for publish billing system services, and some uses for their internal services, such as the DNS active directory.
What is most valuable?
F5 BIG IP is a rock-solid solution. It's a very good solution.
I am very satisfied with the quality of this product.
There is a lot of documentation available.
I'm not very familiar with the services pattern. I am still exploring the features of this solution.
I am just working with a single application, which we need to publish. I don't know how many services they are using, and what kind of services they operate.
What needs improvement?
Technical support could be improved.
For how long have I used the solution?
I am still a bit of a novice. I have only been using F5 BIG-IP Local Traffic Manager (LTM) for a year.
We are currently deploying this on the service providers but dealing with the IT department for our customers.
It's an enterprise network that is servicing the internal IT traffic for our customers. This is traffic from the IT management systems, and billing systems.
What do I think about the stability of the solution?
All systems have bugs, and F5 is not an exception.
In my experience, I didn't face any critical bugs that stopped the deployment.
I don't think that F5 is worse than other vendors in this perspective.
How are customer service and technical support?
I had some cases where I contacted technical support.
They have a good quality level of support and have helped us resolve our issues.
However, I have had a situation where I had a bad experience, but overall it's not the norm, it was just an exception.
I would compare technical support with Cisco, although I would say that Cisco is better.
Technical support could improve.
How was the initial setup?
The setup of the F5 BIG-IP system is a very straightforward process. It is very well documented and is described on the vendor information systems.
They provide a lot of information on their site and on the central portal. You can even find information on YouTube.
What's my experience with pricing, setup cost, and licensing?
I am not familiar with the price of this solution.
What other advice do I have?
I would recommend this solution to others. I am very satisfied with it.
I would rate F5 BIG-IP Local Traffic Manager (LTM) a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Technical Specialist - Network & Security at a tech services company with 201-500 employees
Easy to use, simple to install, and offers good technical support
Pros and Cons
- "The solution is easy to install. It's a straightforward process."
- "Currently, the product offers everything we need. I can't recall any features that may be lacking."
What is most valuable?
The load balancing is very good.
The tech support is helpful and knowledgeable.
Everything is okay within the solution. It works well.
The product offers pretty good security.
The solution is easy to install. It's a straightforward process.
The interface is excellent.
We've found the product overall to be simple and easy to use.
What needs improvement?
Currently, the product offers everything we need. I can't recall any features that may be lacking.
For how long have I used the solution?
I've only used the solution for one year. In comparison, I've used Radware for three years.
What do I think about the stability of the solution?
We've had the solution installed for a year now and it is working as it should. There aren't bugs or glitches. It doesn't crash or freeze. We find it stable and reliable. It's been a good experience so far.
What do I think about the scalability of the solution?
The product can scale quite well. We haven't had any issues. If a company needs to expand it out, they should be able to do so without trouble.
Right now, I'm the only one at the office who uses the product.
How are customer service and technical support?
I've been in contact with technical support in the past. So far, I've been happy with their level of service. They have been very helpful and responsive overall. I don't have any complaints.
Which solution did I use previously and why did I switch?
We also use Radware, which we've used a bit longer.
How was the initial setup?
The initial setup isn't too complex. We can handle the process pretty well. It's straightforward. I consider it to be pretty easy. There's no difficulties during the instllation.
What other advice do I have?
I'm not sure of which version of the solution we're using right now. I have a few customers who are using it, and they may be using different solutions.
I'd recommend the solution. Our customers seem to be very happy with it.
Overall, I would rate the solution nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Hewlett Packard Enterprise Solution Architect at a tech services company with 11-50 employees
It integrates with AWS WAF, which makes it easy to deploy without changes to your infrastructure
Pros and Cons
- "It is a fast and available solution."
- "It is the perfect solution when you have high workloads in your IT environment."
- "It integrates with AWS WAF, which makes it easy to deploy without changes to your infrastructure."
- "It improves the overall performance of applications by decreasing the burden on servers associated with managing and maintaining applications and network sessions, as well as by performing application-specific tasks."
- "I would like them to have more flexible models."
What is our primary use case?
We use it to deliver services on the cloud.
How has it helped my organization?
It improves the overall performance of applications by decreasing the burden on servers associated with managing and maintaining applications and network sessions, as well as by performing application-specific tasks.
What is most valuable?
- Application security
- Automation
- Orchestration
- It is a fast and available solution.
What needs improvement?
They have to scale, developing more products.
I would like them to have more flexible models.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It is the perfect solution when you have high workloads in your IT environment.
What do I think about the scalability of the solution?
They have the potential to scale in better way.
How was the initial setup?
I have integrated F5 rules for AWS with web exploits and OWASP Rules, and it is so easy to deploy.
What's my experience with pricing, setup cost, and licensing?
There are three relevant things about purchasing through the AWS Marketplace:
- It Increase protection against web attacks.
- It integrates with AWS WAF, which makes it easy to deploy without changes to your infrastructure.
- F5 manages your AWS WAF rules, so you don't have to.
We purchased through the AWS Marketplace because it was a popular way to go, and we were intrigued. The price of this product is not an issue. They have good pricing and licensing.
What other advice do I have?
It helps you to manage workloads in a better way on your cloud environment.
I also have integrated it on my private cloud.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Security Engineer at a tech services company with 10,001+ employees
We Can Load Balance Servers Requests
Pros and Cons
- "LTM."
- "I think the logging could be improved."
What is most valuable?
LTM.
How has it helped my organization?
We can load balance the request to servers, which was the main reason we bought the product.
What needs improvement?
I think the logging could be improved.
For how long have I used the solution?
Two years.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
I have never used F5 technical support.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
No, it was simple.
What's my experience with pricing, setup cost, and licensing?
Check other vendors like Cisco, Citrix or A10 Networks. There are plenty in the market with which you can achieve same thing.
Which other solutions did I evaluate?
No, straight to F5.
What other advice do I have?
Stable product. It also offers a virtual edition which comes in handy if you have a VMware environment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Hello there
What kind of traffic you are load balancing? (HTTP, DNS, ...)
And what would you require more regarding the logging part? I have deep experience in F5 which i might be able to help you to benefit more from it.
Regards,
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Updated: February 2025
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