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reviewer1706595 - PeerSpot reviewer
Senior Network Engineer at a transportation company with 10,001+ employees
Real User
Reliable, easy to set up, and allows us to create monitors and program iRules
Pros and Cons
  • "The load balancing function, the monitors that you can create, and iRules programmability are most valuable."
  • "Its GUI could be a bit better. Other than that, it's already pretty good. We don't use it in a high-performance environment. So, we don't really care so much about too many features."

What is our primary use case?

It is for internal load balancing of servers.

How has it helped my organization?

It provides load balancing. So, it potentially brings some performance improvement and high availability. If one server goes down, there is a seamless transition to the other one. 

What is most valuable?

The load balancing function, the monitors that you can create, and iRules programmability are most valuable.

What needs improvement?

Its GUI could be a bit better. Other than that, it's already pretty good. We don't use it in a high-performance environment. So, we don't really care so much about too many features.

Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
February 2025
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.

For how long have I used the solution?

It has been quite a few years. We might have been using it for six to eight years.

What do I think about the stability of the solution?

It has been stable and reliable. It has been working well for us.

What do I think about the scalability of the solution?

It is scalable, but we didn't really need to scale. It met all the performance requirements we had. So, we had no issues where we were not able to add something.

Currently, its usage is quite low, but it's not because of the product. It's because of how our company works. In other words, how much we need to use it. It's not used a lot, and we don't plan to expand its usage.

How are customer service and support?

We did open some tickets, and usually, it was a very good experience.

Which solution did I use previously and why did I switch?

For load balancing, we previously had Cisco solutions. We had CSS and then Application Control Engine (ACE). We switched because they stopped that service. It was end-of-life, and Cisco discontinued that range.

How was the initial setup?

It was straightforward. I would rate it a five out of five in terms of the ease of setup. 

There were no issues or obstacles, and its deployment was pretty fast. We had to do preparation of all the surroundings, such as the VLAN or IP assignment, but the deployment itself was just a couple of hours.

What about the implementation team?

We have a managed service provider, and they hired a consultant. We had some help there, but that was not just because of LPM. We also had other modules of F5. It was our initial or first experience with F5, and there were also other things to be migrated, which were much more complex than the LPM module. That's why the consultant was there.

For deployment, there was one person deploying it. For maintenance, we have a managed service provider. So, we have a team of people, but they're also looking at other devices and not just F5.

What's my experience with pricing, setup cost, and licensing?

It was probably a one-time purchase and then you have maintenance, but I don't have the details on that. We bought what they called the Best bundle at the time, which pretty much included all of the modules. There was probably no additional cost afterward.

Which other solutions did I evaluate?

There were evaluations. There were Citrix NetScaler and Application Delivery Controller from A10 Networks, but in the end, F5 was chosen because of the virtualization environment that we were using at the time. We were using VMware, and we are still using it. They had better support for the VMware VDI solution. They were able to act as a gateway for the VMware VDI.

What other advice do I have?

One piece of advice would be that if you are not that much concerned with performance or you definitely don't need physical hardware, you can go for a virtual edition. It might save you the migration effort when the hardware is end-of-life. 

If you need a load balancer, go for it. We didn't have any hurdles or obstacles. I would rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior IT Engineer at Lumeris
Real User
It could be hard to scale because we will be encrypting and decrypting. The connection through the API Gateway worked in no time, which was fantastic.
Pros and Cons
  • "I was able to simply and quickly set up the WAF rules and security, and also set up easily complex policies and rules which gave me some great features to redirect."
  • "I used GitHub for autoscaling CloudFormation, and I found two bugs and I submitted them. Their implementation in GitHub could be cleaner and allow for a bit more customization."

What is our primary use case?

We use it primarily for WAF.

How has it helped my organization?

The ability to quickly set up. I understood it very quickly. I had some URLs which pointed to my load balancers, and inside there, I had to send an action to the API Gateway. I thought it was going to be a very complex thing for me to do, but that one rule that I had to create, it solved everything for me.

The connection through the API Gateway worked in no time, which was fantastic. From the perspective of us building it, once you have that one rule you can stamp it out. Also, it was easy for me to show operations, "Look how easy it is. There's nothing complex about it." 

What is most valuable?

  • iRules
  • Simplicity

I was able to simply and quickly set up the WAF rules and security, and also set up easily complex policies and rules which gave me some great features to redirect. So, I had to integrate API Gateway into our WAF, because we're a healthcare company, and we have to maintain security. Therefore, they didn't want to have public endpoints that had not been inspected. The policy features inside the WAF rules were really easy for me to set up. What I thought was going to take me two months, I had done in about two weeks. Between Googling and F5 having great information, so instead of using traditional iRules, I used a policy thing that they recommended. It was much simpler and cleaner, and seemed to execute faster. It was a great feature.

The configuration and implementation of what I thought I was going to have to do was a lot simpler than I expected it to be. That was a plus.

What needs improvement?

People love them in security, but their costs are completely out of bounds. However, I'm not a security guy, so I don't necessarily know all the ins and outs of why our security team may have chosen this product versus other ones.

I am disappointed with the additional cost. 25 megabytes is low. If we get to a thousand, a gig, It is like three dollars an hour. While you can get a reduction in price, when I price them against anyone else, they are wildly overpriced.

I used GitHub for autoscaling CloudFormation, and I found two bugs and I submitted them. Their implementation in GitHub could be cleaner and allow for a bit more customization. We always end up customizing these things, so I found two bugs and I thought they were big bugs so I was surprised. This wasn't necessarily relative to product. It was more about the support role of GitHub and the way it was launching. However, the features that they said would work, did not.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

It seems very stable. I've had no problems with stability at all. It's been rock solid, from the perspective of staying in line and working as expected.

I did individual testing. We were doing very small tests to start, 25 megabits. So, I was driving close to 25 megabits through it. Memory and CPU, I thought might be a bit of a concern, but overall it seemed good. It was doing what I needed it to do, and doing it well, so I didn't notice anything in my traffic.

What do I think about the scalability of the solution?

I haven't thought of production workloads on it yet. I don't know how the performance is going to be in terms of CPU memory, but I was told by other people because of what we're doing on it, it could be hard to scale. So, we may have to end up buying more because we will be encrypting and decrypting. We have to inspect that traffic, so that will be CPU intensive. Therefore, one instance may not be enough for us, as we may be spinning up multiples across Multi-AZs.

We will be just stacking our costs. Granted, it is virtualization, and you can only get so much out of it. However, I haven't put true production workloads through it. I have only done my testing, and I am concerned a bit about these factors and how they may drive our costs even more, because I will have to spin up more WAFs to accommodate for high CPU and memory loads.

What's my experience with pricing, setup cost, and licensing?

From a cost perspective, I agreed to analyze the standards in terms of load balancing. However, the cost that they have with AWS are almost prohibitive. I'm being forced to use F5 WAF. I would not simply use it based on cost. I agree that they have some great features, but for me, cost is key in terms of AWS. 

This applies to buying in the AWS Marketplace. If you go to a simple WAF doing 25 megabits, and I'm paying for the instance cost as well, it is over a dollar an hour. You can add that up and ask for some discounts, but relative to other players, they are significantly more expensive.

We will need a lot of these, and it can be a real negative driver in terms of spend and how we will be able to move forward.

Purchasing though the AWS Marketplace was easy; it was a piece of cake. You go right in, and the options are there. It was nice you can pick the different kind of group you wanted and what type of security you wanted. It did put in a lot of information that would build a lot of the initial infrastructure for me in terms of supporting my load balancer and creating security. Granted, I destroyed it all, but it was nice and it was there. It gave me the ability to level set what I should create versus what they put in place. I could see what they're doing here and I can match it to my own criteria. What they put in the AWS Marketplace and came through with the license, it worked well.

We chose to go through the AWS Marketplace because you can do almost anything you are going to launch there. The first time you launch, you always grab from the market, particularly for PoCs, as it's just easier. There's no reason why I wouldn't go through the AWS Marketplace, because they've already have F5 WAF. It's exactly what I want and it's exactly what I needed, so I can go from there.

Which other solutions did I evaluate?

I am a fan of using AWS natively. It is much cheaper.

We also looked at Check Point and Barracuda, but they were not markedly cheaper. The whole reason to use AWS was its ability to create resources which have more economic scale. This has almost started to get lost with the prices that these companies are charging.

I started my PoC back in April, which is when  I finished three PoCs across different deployments for F5. So, I'd probably been using the product for about eight months.

What other advice do I have?

The product works.

We have F5 all across our environment. We use them for both VPNs and for traditional load balancers. So, we have VIPRIONs and several different versions of on-premise F5 hardware, as well. From an operations team perspective, everything is easy to learn; seamless. The ability to get teams to focus on AWS F5 is easy because they already know everything there. From an operational perspective, it is a win-win because they already know how to work with the F5.

Within our AWS environment, it is integrated with network load balancers. Then, depending on the traffic flow, it can either be back-end through the Palo Alto IDS IPS or it can be front-end for the IDS IPS. So, it has integration in between there, which was very nice. I was able to set up very intricate NAT rules, because I had to handle the traffic away. It did work very well. There were some issues with the routing, but that was more how AWS routes rather than F5 which I had to work around. Other than that, getting traffic back and forth between the two and the network load balancing was a piece of cake.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
February 2025
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
Saneesh Pv - PeerSpot reviewer
Network Security Specialist at GBM
Real User
Top 5
The solution stands out from its competitors owing to the flexibility it offers to its users with the help of iRule
Pros and Cons
  • "The solution's stability is pretty good."
  • "Based on my experience using F5 and by only taking into consideration the last seven years, I have found that the reporting mechanism is bad."

What is our primary use case?

I use the tool as a load balancer to distribute user traffic across different servers. It is used for scalability purposes. Depending on the amount of traffic that comes in, I can send that traffic to different servers and load-balance it. Also, the web application firewall protects our servers and applications from cyberattacks.

What is most valuable?

The most valuable feature of F5 BIG-IP Local Traffic Manager is that it allows you to manipulate things. Now, manipulation here is in the sense that you can do whatever you want to do in the solution using something called iRule, which is a programming interface for F5. So, this is something I find to be extremely useful when compared to other vendors.

What needs improvement?

Based on my experience using F5 and by only taking into consideration the last seven years, I have found that the reporting mechanism is bad. F5 seems to prioritize its core functions and has not placed a strong emphasis on logging and reporting. I say that the reporting is bad based on my experiences and after considering the requests from customers over the past 11 years. They often ask for specific reports and information that are not available from the devices.

I want the response from tech support to get faster.

For how long have I used the solution?

I have worked for almost 11 years with F5 BIG-IP Local Traffic Manager.

What do I think about the stability of the solution?

The solution's stability is pretty good.

What do I think about the scalability of the solution?

I handle almost a hundred-plus customers who are using this solution. The solution comes in different form factors. The high-end models are scalable owing to their ability to cater to certain requirements. So, since there are different models available, the solution is scalable.

How are customer service and support?

I am not happy with the tech support. If I compare it with Fortinet, it is not great. Though I am able to connect over a call with the tech team, it is very difficult to get the right engineer at the right time. When it comes to Fortinet, you get the right person to help you at the right time.

How was the initial setup?

While the initial setup of the tool is easy and straightforward, the complexity of onboarding each application can vary and depends on the specific application being used. Also, since I have been working on F5 for about 11 years, it may take me a day to deploy the whole setup.

What's my experience with pricing, setup cost, and licensing?

I am not aware of the exact cost of the product. However, it is expensive. The pricing can either be on a yearly or monthly subscription basis, and this choice is left to the customer's discretion. The product also includes a basic hardware support guarantee and subscription-based services, which can affect the overall cost.

What other advice do I have?

People need to have a basic understanding of HTTP and SSF. Additionally, this device is not solely a networking device but rather a solution that operates as an application device. Therefore, knowledge of applications, programming, and related fields is essential. I just mean to say that the people who are planning to use this solution should not only have a background in networking but also should possess some application programming knowledge. I rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Tax Department at a government with 10,001+ employees
Real User
Stable with a straightforward setup and comes with a load-balancing feature; its technical support is responsive
Pros and Cons
  • "I like that F5 BIG-IP Local Traffic Manager (LTM) is a product that comes with valuable features, but what stands out from all features is load balancing."
  • "An area for improvement in F5 BIG-IP Local Traffic Manager (LTM) is that it's a high-priced product."

What is our primary use case?

We're offering services to citizens who access them over the internet, and we use F5 BIG-IP Local Traffic Manager (LTM) for load balancing between many physical servers or backend servers.

What is most valuable?

I like that F5 BIG-IP Local Traffic Manager (LTM) is a product that comes with valuable features, but what stands out from all features is load balancing.

What needs improvement?

An area for improvement in F5 BIG-IP Local Traffic Manager (LTM) is troubleshooting on the command line, which should be more graphical.

Another area for improvement is that it's a high-priced product.

What I want to see in the product's next release is more analytics.

For how long have I used the solution?

I've worked with F5 BIG-IP Local Traffic Manager (LTM) for about five years, and I'm still using the solution.

What do I think about the stability of the solution?

F5 BIG-IP Local Traffic Manager (LTM) is stable, so I'm rating it nine out of ten.

What do I think about the scalability of the solution?

F5 BIG-IP Local Traffic Manager (LTM) is a scalable product, but my company has yet to try scaling it because there's no need.

How are customer service and support?

The technical support for F5 BIG-IP Local Traffic Manager (LTM) is responsive. F5 has a beneficial knowledge base that allows my team to solve many problems by consulting the knowledge base.

I'd rate support eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup for F5 BIG-IP Local Traffic Manager (LTM) was straightforward, so I'd rate its setup as nine out of ten.

It took a few days to deploy F5 BIG-IP Local Traffic Manager (LTM) because the company had a lot of applications.

My company set up the hardware, configured the network parameters, then tested the product on one application before applying it to all applications.

What about the implementation team?

We used a consultant to deploy F5 BIG-IP Local Traffic Manager (LTM).

What's my experience with pricing, setup cost, and licensing?

I found F5 BIG-IP Local Traffic Manager (LTM) an expensive product. The costs would depend on the appliance and infrastructure size. However, my company didn't have to pay extra to use additional features.

As F5 BIG-IP Local Traffic Manager (LTM) is very pricey, I'd rate its pricing as two out of ten.

What other advice do I have?

I'm working with ADC products, particularly with F5 BIG-IP Local Traffic Manager (LTM).

A total of five people deployed F5 BIG-IP Local Traffic Manager (LTM) for my company. Three were internal, in particular, engineers, and two were consultants.

The solution requires maintenance when my company has a new application to publish and when, at times, there's a need to reset the backend configuration.

My company has many F5 BIG-IP Local Traffic Manager (LTM) users, with four people in charge of the administration and management of the product, though there's a plan to replace it because it will be EOL. The company is still prospecting and looking for alternatives, such as Barracuda or Fortinet.

I'd tell anyone looking to implement F5 BIG-IP Local Traffic Manager (LTM) that it's a good product, but its only problem is pricing.

My F5 BIG-IP Local Traffic Manager (LTM) rating is eight out of ten.

My company is a customer.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1721355 - PeerSpot reviewer
Security Technical Manager at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Reliable, versatile, and essential for ensuring the availability and performance of our applications
Pros and Cons
  • "The value and impact of using F5 BIG-IP LTM for application delivery control in our organization are significant."
  • "One area for improvement with F5 BIG-IP LTM could be its pricing, which some may find on the higher side."

What is our primary use case?

I use F5 BIG-IP LTM to balance the load across multiple servers hosting a website or web application, ensuring none get overwhelmed. It is handy for ensuring that services like my email server or database stay available and responsive, even if one server goes down. Plus, it is not just for web traffic; it can manage traffic for any TCP or UDP-based service, like FTP or SIP.

What is most valuable?

The value and impact of using F5 BIG-IP LTM for application delivery control in our organization are significant. It ensures the availability, stability, and reliability of our applications, ultimately contributing to smooth operations and enhanced user experience.

What needs improvement?

One area for improvement with F5 BIG-IP LTM could be its pricing, which some may find on the higher side. Lowering costs could make the solution more accessible to a wider range of organizations.

For how long have I used the solution?

I have been using F5 BIG-IP Local Traffic Manager for about six years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

F5 BIG-IP LTM is a scalable solution, especially when deployed as a virtual machine. You can increase resources and licenses as needed, providing flexibility for growth. However, with physical appliances, scalability may be limited by hardware and license constraints.

How are customer service and support?

The technical support is excellent.

How was the initial setup?

Setting up F5 BIG-IP LTM is generally straightforward. In a Windows environment, initial setup might take around thirty minutes, with additional time depending on specific needs and applications. The deployment process involves configuring nodes and tools for each server and application and setting up load balancing. Additional features like compression and caching profiles can be configured as needed. Once configured, it is typically self-loading, making ongoing management easier.

What was our ROI?

The initial investment in F5 BIG-IP LTM has been worthwhile for our organization.

What's my experience with pricing, setup cost, and licensing?

The licensing cost for F5 BIG-IP LTM is typically on a yearly basis, with options for one-year or three-year terms. It is quite expensive.

What other advice do I have?

In our organization, we use F5 BIG-IP LTM for local balancing and traffic management. It helps us evenly distribute incoming traffic across our servers, ensuring our applications like Tobe and DNS run smoothly. Plus, it handles traffic for other services, like STV, effectively managing our network flow.

F5 BIG-IP LTM has been crucial in enhancing application delivery and optimizing network traffic. Its robust features ensure that applications are delivered efficiently and reliably. From load balancing to SSL offloading, it handles tasks seamlessly, making applications run smoothly.

The features of F5 BIG-IP LTM that are most crucial for ensuring high availability, performance, and application optimization are its load balancing capabilities, SSL offloading, and traffic acceleration through compression.

The security capabilities of F5 BIG-IP LTM, such as SSL offloading and firewall services, are extremely valuable to us. 

As a system administrator, I find the F5 BIG-IP LTM interface very user-friendly and intuitive. It simplifies complex tasks, making management easier. Compared to other vendors, it stands out for its ease of use. Plus, its analytics features streamline monitoring and decision-making.

My advice to new users is that if you are considering using F5 BIG-IP LTM for application delivery control and firewall capabilities, I would advise starting with a clear understanding of your organization's needs and objectives. Evaluate how F5 BIG-IP LTM aligns with your requirements, considering factors like scalability, performance, and security features. Additionally, explore alternative solutions like F5 ASM or FortiWeb to ensure you choose the best fit for your specific use case.

Overall, I would rate F5 BIG-IP LTM as a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer1897710 - PeerSpot reviewer
Principle Architect (retired recently) at a comms service provider with 10,001+ employees
Real User
Industry leader; no one comes close in terms of specs
Pros and Cons
  • "The tech support we got from F5 BIG-IP Local Traffic Manager directly was pretty good."
  • "F5 BIG-IP Local Traffic Manager is sometimes a bit cumbersome to deal with some builds, although that's gotten significantly better over the years."

What is our primary use case?

In the last two years, the F5 BIG-IP Local Traffic Manager implementations for a client had pointers, primarily ones pointing inwards to the onsite cloud-type systems, but they also did have pointers to some cloud-service-based instances as well. So it was actually doing a bit of hybrid. 

How has it helped my organization?

F5 BIG-IP Local Traffic Manager has improved the load balancing systems of organizations I've worked for in the past. 

What is most valuable?

The F5 BIG-IP Local Traffic Manager features I find the most valuable are the load balancing, the rest of the cell offload capabilities, and some of their security future capabilities.

What needs improvement?

F5 BIG-IP Local Traffic Manager is sometimes a bit cumbersome to deal with some builds, although that's gotten significantly better over the years. 

There is also room for improvement in the integration between security set features that were available on their security tools to work more seamlessly with some of their load balancing functionality. It works well, but I would personally think they could improve it. 

Simplifying the user interface would be nice to see as well. 

For how long have I used the solution?

I started using F5 BIG-IP Local Traffic Manager probably about a decade ago. I have been using it on and off ever since. The last experience I had working with them was more from a planning perspective. Previously, I had not only done planning, architecture, and design, but the actual implementation.

What do I think about the stability of the solution?

I've been very impressed. Once you get it working, it's been very stable.

What do I think about the scalability of the solution?

F5 BIG-IP Local Traffic Manager is scalable. That's one of the reasons I always went for it. Some of the clients I have worked with have been Fortune 100 companies with thousands and thousands of servers they needed front-ended.

Some of these sites had multiple thousands of web instances that needed to be load balanced. We were also doing both local and global load balancing. We'd use a global load balancer that would point to local load balancing that would port it out within a specific data center.

These clients had millions of end users. I believe that nearly all of those organizations ended up increasing their load balancing platform environment.

How are customer service and support?

The tech support we got from F5 BIG-IP Local Traffic Manager directly was pretty good.

Which solution did I use previously and why did I switch?

Before using F5 BIG-IP Local Traffic Manager, I evaluated Citrix, Cisco, and several others. No other solution ever came up to quite the specs that we were looking for in terms of flexibility, capabilities, integrations, and ease of implementation. The big battle was whether or not to go with Cisco. The product is good and it integrates well with router platforms. However, with Cisco, you lose a slot in your chassis and it's kind of expensive to lose and the solution is not as good. It is not as flexible. Of course, Cisco lost the market in the end. 

How was the initial setup?

The initial F5 BIG-IP Local Traffic Manager setup is fairly complex. Granted, I wasn't working with discrete products. I haven't worked with any of the F5 discrete units. It's all been modular chassis-based for me. That gave me a lot more flexibility because I could put multiple instances; it's a much better bang for your buck and a lot more flexibility for large architectural implementation, which is really all I've ever done with it.

The instances I've built in the past had 25 to 30 segments, each having hundreds of servers. I have not done anything small-scale. One of our migration changes alone took 45 nights. 

What about the implementation team?

The deployments were primarily done in-house. I would basically order and buy it. I would come up with the architectural designs for the network, work with some of the web server folks and some of the server people, and we would come up with a list of what was needed, which was usually thousands of things. Then, I would just develop an architectural model that would use the products.

What was our ROI?

In each instance that we deployed F5 BIG-IP Local Traffic Manager from scratch, it was a return on investment that was positive in the eyes of the clients we were working with.

What other advice do I have?

The biggest advice I would give about F5 BIG-IP Local Traffic Manager is: to make sure you are aware of what your options are and what your own environment is. If you are a cloud-based environment, there is not much value in the local, load balancing. You would need to go with a cloud-based type load balancing capability, whether it is based on a fixed solution, like an F5, Avi, Citrix, or one of the cloud-based platforms. But, if you are still in an in-shop environment, there is much value to deploying it locally.

Overall, in terms of performance, on a scale of one to 10, with one being the worst and ten being the best, I would give F5 BIG-IP Local Traffic Manager an eight. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Nawapol Boonlerd - PeerSpot reviewer
Information Security Engineer at BigFish Enterprise Ltd.
Reseller
Top 5Leaderboard
Offers features in areas like DDoS and WAF
Pros and Cons
  • "The most valuable features of the solution are in the area of DDoS and WAF."
  • "I wouldn't recommend the tool to small companies, considering its high price and the infrastructure needs of small businesses."

What is our primary use case?

I use the solution for load balancing.

What is most valuable?

The most valuable features of the solution are in the area of DDoS and WAF.

What needs improvement?

Price is an area of the tool where improvements are required.

I want to see CDN capabilities in the product.

For how long have I used the solution?

I have been using F5 BIG-IP Local Traffic Manager (LTM) for five years. I recommend the solution to my company's customers. I am a reseller of the tool.

How are customer service and support?

I am satisfied with the technical support provided for the solution. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I only work with F5, apart from a local LAN platform. I switched to F5 BIG-IP Local Traffic Manager (LTM) from another tool because I was not satisfied with it.

What's my experience with pricing, setup cost, and licensing?

The tool is a bit expensive. I cannot recommend another tool in its place to those who don't find it budget-friendly.

Which other solutions did I evaluate?

F5 BIG-IP Local Traffic Manager (LTM) is better than other tools as it is easy to install and configure. The tool has a good UI.

What other advice do I have?

The tool's SSL offloading capabilities had no impact on our network performance.

The tool does not fit my traffic requirements.

Speaking about application security and compliance, I use the tool for all the local LANs and applications in my environment.

There is no AI in the tool.

I recommend the tool to others.

I wouldn't recommend the tool to small companies, considering its high price and the infrastructure needs of small businesses.

I rate the tool a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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PeerSpot user
Senior ICT Solutions Architect at a tech services company with 51-200 employees
Reseller
Secure and easy to scale traffic management solution; can meet the demands of bigger environments
Pros and Cons
  • "Secure and scalable traffic management solution for applications. Good for bigger environments."
  • "Lacking in free training to help users understand the product more, so they would know how to correctly use it. Like other vendors and their products, becoming more proactive is an area for improvement."

What needs improvement?

All the cyber security vendors and their products need improvement, including F5 and this product. No one is 100% secured, because attacks are more sophisticated now, and the hackers have become more advanced.

Recently, I've seen one of the attacks on this particular network, where they managed to bypass its multi-factor authentication. They were able to bypass that level of security, and they managed to get into the network.

Every cyber security vendor needs to be proactive. No one is perfect, so even the rank one cyber security vendors should also keep their eyes open all the time.

It would also be better if F5 provided free product training for F5 BIG-IP Local Traffic Manager (LTM), so end customers could have more awareness and understanding of the product, so they'll know how to use it.

Our level of requirements, usage, and scalability are being met by this product. If we needed additional features, or if we needed additional licenses, all we need to do is just buy the additional features or licenses, so we currently don't have any additional features we'd like to be included in the next version of F5 BIG-IP Local Traffic Manager (LTM).

For how long have I used the solution?

My experience with F5 BIG-IP Local Traffic Manager (LTM) is a total of four years now. We have customers, e.g. from the government, who prefer this solution. We also propose it to them because they have a bigger environment, compared to the environment size of private companies. We have customers from the government, e.g. from the Department of Communication.

What do I think about the scalability of the solution?

F5 BIG-IP Local Traffic Manager (LTM) is scalable and secure, so we propose this solution to customers with bigger environments, e.g. those in the government.

How are customer service and support?

I'm rating F5 technical support a nine out of ten.

Which solution did I use previously and why did I switch?

We used Fortinet, but what we were getting from F5 BIG-IP Local Traffic Manager (LTM) was always more than what we got from Fortinet, even when using FortiWeb and Forti WAF cloud as a service, and even when considering the functionality of each product.

How was the initial setup?

F5 BIG-IP Local Traffic Manager (LTM) is more complex to implement. Implementation of this product would be much easier if you have the right service, e.g. consultation services included, support from the distributor or directly from the vendor itself, or a certified partner. Having consultation and support will help make it much easier for the end customer during implementation, but the implementation process for this product is more complex than Fortinet.

What's my experience with pricing, setup cost, and licensing?

The cost is high for this product, so small customers, e.g. those in a private bank, won't be able to afford F5 BIG-IP Local Traffic Manager (LTM), and they also don't really need the kind of support and functionality that this product gives.

For customers who are in the government, we propose F5 BIG-IP Local Traffic Manager (LTM) despite its cost being high, because they'll really need it. They host their applications in the cloud, and in private data centers, e.g. private cloud services, so they'll need the kind of protection that this product provides.

It depends on customer. Whenever we see that customers can't afford, or the environment is smaller, we propose Fortinet, or some other solution that's cheaper than Fortinet. We don't propose F5 BIG-IP Local Traffic Manager (LTM) to them.

Which other solutions did I evaluate?

I was able to evaluate Fortinet.

What other advice do I have?

We have a partnership with Fortinet, as a reseller of F5 BIG-IP Local Traffic Manager (LTM) and other F5 products. We are also a reseller of Cisco and Forcepoint products, though we just started with Forcepoint, so we haven't been doing much with their products currently.

My advice to users of F5 BIG-IP Local Traffic Manager (LTM), including people who are thinking of implementing this product, is that they need to have product awareness. What we are seeing in our government customers is that they don't have awareness, in particular, they don't know what they're using, which is why they're having issues. They need to understand the product first, and they need to go and get the training first, but they are hesitant to pay for the training.

Unlike Fortinet who provides free training, F5 doesn't. Ever since the pandemic, Fortinet has provided free training, but certification is not free. If F5 can provide free training for F5 BIG-IP Local Traffic Manager (LTM), that would be better.

My rating for F5 BIG-IP Local Traffic Manager (LTM) is eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
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Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.