We are using F5 BIG-IP LTM for our application which is a reverse proxy. We use it for availability, and to process the application because it is used in the financial industry.
It Security Consultant at juke
Useful application policy and rule making, highly scalable, and reliable
Pros and Cons
- "The most valuable feature of F5 BIG-IP LTM is it helps our delivery team to make policies and rules for application."
- "The user interface of F5 BIG-IP LTM is old and could improve."
What is our primary use case?
What is most valuable?
The most valuable feature of F5 BIG-IP LTM is it helps our delivery team to make policies and rules for application.
What needs improvement?
The user interface of F5 BIG-IP LTM is old and could improve.
For how long have I used the solution?
I have been using F5 BIG-IP Local Traffic Manager (LTM) for approximately five years.
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
February 2025
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
What do I think about the stability of the solution?
I rate the stability of F5 BIG-IP LTM a nine out of ten.
What do I think about the scalability of the solution?
The scalability of F5 BIG-IP LTM is good.
This solution is best suited for medium to large-sized businesses in the finance and telecommunications industries.
I rate the scalability of F5 BIG-IP LTM a nine out of ten.
How are customer service and support?
The support from F5 BIG-IP LTM is not good.
I rate the support from F5 BIG-IP LTM a five out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of F5 BIG-IP LTM is simple because our project is not complicated. The implementation took approximately three days.
I rate the initial setup of F5 BIG-IP LTM a seven out of ten.
What's my experience with pricing, setup cost, and licensing?
The price of F5 BIG-IP LTM could improve.
I rate the scalability of F5 BIG-IP LTM a ten out of ten.
What other advice do I have?
This is a good solution, but it is expensive. I would recommend this solution to others.
I rate F5 BIG-IP LTM an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Works at a logistics company with 1,001-5,000 employees
Has helped us to intelligently reach all of the client connections across all of the servers fairly quickly but the setup should be easier
Pros and Cons
- "We're able to do load balancing and global load balancing. When you marry those two products together, you can do a lot more. We're able to deliver our applications more securely and faster. It has improved our deliverability where we have more service across the shared data centers. We can intelligently reach all of those client connections across all of the servers and do it fairly quickly. It has helped improve our application delivery and performance."
- "I would like to see improvement in the manageability and easier setup."
What is our primary use case?
F5 has performed marvelously. It certainly holds in value and holds its name.
How has it helped my organization?
We're able to do load balancing and global load balancing. When you marry those two products together, you can do a lot more. We're able to deliver our applications more securely and faster. It has improved our deliverability where we have more service across the shared data centers. We can intelligently reach all of those client connections across all of the servers and do it fairly quickly. It has helped improve our application delivery and performance.
What needs improvement?
I would like to see improvement in the manageability and easier setup.
They need to have features that you can turn on and spin up and not have to buy a license for. I'd want to be able to quickly spin up a feature and start using it and then come back and pay for it later. Citrix has them beat on that.
What do I think about the stability of the solution?
F5s are rock solid. I've seen them deploy in major data centers and they're rock solid.
What do I think about the scalability of the solution?
Scalability is similar to Citrix NetScaler where you can pay as you grow. It doesn't have the feature which you can just turn on. You have to buy into it, then you have to wait for the license, and then you have to wait to have somebody to pay for it. You can't deploy quickly.
How are customer service and technical support?
F5 technical support is good. They have a lot of good people there. Once you get into the area of expertise that you need help with, those people are very good at helping with the problem. Every time I call in, I go right to tech support and they're really good help.
How was the initial setup?
The initial setup can be complex but it's not because of the F5 itself. It's because of your own network. You can get in your own way. What makes it complex is the fact that you have to stand back and figure out the configuration. F5 is there to help you with that and give you some idea on where to place it and what to do. Some of that also falls underneath the realm of managed services or just services in general. They start you with a brand new spiffy product, but you're left with the migration process.
What's my experience with pricing, setup cost, and licensing?
They are expensive.
What other advice do I have?
I would rate this solution a seven out of ten. Not a ten because of the usability and a manageability. I've had to send somebody to F5 University to get trained, whereas with the Citrix NetScaler I don't necessarily have to send them out to training. I was able to pick up NetScaler right away. Whereas, F5, if you have it, you should probably get trained on it because it's a little more esoteric.
Everybody wants the best of a name brand. If F5 was like a Tesla, would you want to buy a Tesla or a Toyota? They're both big name brands, but when you hear Tesla, you know exactly what that is; it's the futuristic top-of-the-line electric car. If you can afford a Tesla, then buy the Tesla but if you can't afford a Tesla, and you want something that's going to get you from point A to point B at a halfway decent price, go with Citrix.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
February 2025
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
Chief Security Architect at a tech services company with 10,001+ employees
It is a central point of entry for our user base providing user authentication
Pros and Cons
- "It has made it a single entry point for all users, verging across all the VPCs. It is more of an SSO solution versus multitier user loggin."
- "We would like to have integration into encryption and PKI integration with SafeNet. That is probably the key component in using External PKIs, letting people bring their PKIs with them."
What is our primary use case?
We use it for brokering services.
How has it helped my organization?
It has made it a single entry point for all users, verging across all the VPCs. It is more of an SSO solution versus multitier user loggin.
What is most valuable?
- Central point of entry for our user base.
- User authentication
- PPI
- Integration with our website.
What needs improvement?
We would like to have integration into encryption and PKI integration with SafeNet. That is probably the key component in using External PKIs, letting people bring their PKIs with them. On the back-end, we have a SafeNet component. They are going to bring additional features in, so allowing integration with encryption and PKI, and tying it back into Microsoft AD in the back with an LDAP lookup for users.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
The stability seems fine. We provide fault tolerance with HA, so we have two of them up and running. We have built in integration. Therefore, we do not worry about workload issues
What do I think about the scalability of the solution?
It seems very scalable now. We have 200 users, going to about 10,000 within the next year. There are multiple VPCs and multiple AWS accounts.
How was the initial setup?
The integration and configuration of the product in our AWS environment seems to be pretty straightforward. There doesn't seem to be anything complex. We haven't needed anything additional, like Professional Services.
What about the implementation team?
We did use technical support on the original engineering.
What was our ROI?
We have seen ROI because we are not hosting it. We moved this to the cloud for our ingest, so our workload is moving to the cloud and Amazon.
What's my experience with pricing, setup cost, and licensing?
Purchasing through the AWS Marketplace was good. We chose to go through the AWS Marketplace because everything that we needed was a soft appliance. We needed something to work in Amazon, and this product was available there.
We have found the pricing and licensing on AWS to be competitive.
Which other solutions did I evaluate?
We looked at F5, Citrix, and VMware. We chose F5 because it has a better market name, seemed to be vendor-agnostic for providing capabilities that others didn't, and its reputation.
What other advice do I have?
Use F5. It has a good reputation. We experienced easy implementation and had an overall good experience.
We use it only on AWS.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Security Engineer at Data Consult
One box with many features including LTM, ASM, and GTM
Pros and Cons
- "They need to develop the reporting tools further."
What is our primary use case?
F5 delivers a full range of solutions that simplify service providers’ security architectures while mitigating threats. The full proxy architecture of F5 solutions also allows service providers to attain extensive visibility and control throughout layers 4 through 7. This enables granular control of all connections, more extensive security functionality, and comprehensive end-to-end protection against DDoS and other attacks. F5 solutions protect targeted network elements, the DNS infrastructure, devices, and applications with features that include application health monitoring, a robust web application firewall, web access controls, TCP optimization, web acceleration, L7 DDoS protection, and broad SSL support, including SSL inspection and offload.
How has it helped my organization?
I installed F5 on the DMZ zone of the firewall. The traffic will come to the virtual server of the F5. F5 will decrypt the traffic and offload the traffic to the firewall as clear.
This way, we can mitigate many attacks from the F5 and from the firewall.
What is most valuable?
Protection of published website. When using ASM, we can have a layer 7 protection in order to prevent the website from attacks.
What needs improvement?
F5 should improve or develop the reporting tools further.
They should improve the management policies on the BOX.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
They have one box and you can implement many features with it like LTM, ASM, GTM. So it is scalable. And they have a virtual edition and an appliance edition.
How is customer service and technical support?
Technical support is a seven out of 10. They provide quick solutions and they reply to us very fast.
How was the initial setup?
Straightforward.
What's my experience with pricing, setup cost, and licensing?
It's fair, it's not too expensive. Maybe just a little high.
What other advice do I have?
It's a good product to use. It has many features so can use it to secure your environment. I'm satisfied with the product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Presales at Efficient IT Systems Ltd
With good technical support in place, the tool also ensures stability and allows for scalability
Pros and Cons
- "Stability-wise, I rate the solution a ten out of ten."
- "The solution's initial setup process was quite complex. I"
What is our primary use case?
F5 BIG-IP Local Traffic Manager (LTM) has EC, WAF, firewall, network firewall, and CGNAT in one platform.
What is most valuable?
I like the combination of ADC and WAN in the solution. F5 BIG-IP Local Traffic Manager (LTM) could be a bit better in regards to the pricing.
What needs improvement?
Kemp Loadmaster is cheaper compared to F5 BIG-IP Local Traffic Manager (LTM). Also, the solution's UI needs improvement.
For how long have I used the solution?
I have been using F5 BIG-IP Local Traffic Manager (LTM) for three years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
The solution's scalability is good. Scalability-wise, I rate the solution a ten out of ten. Around 50-100 of our customers use the solution.
How are customer service and support?
The technical support is very good.
How was the initial setup?
The solution's initial setup process was quite complex. It took around a month to two for the deployment process.
Regarding the deployment process, we have to do an assessment first because it's very complex. There are so many parameters that we have to count the deployments. So, an assessment could be better before the deployment process. We have a manager and a person in charge of technical maintenance, but we usually talk to security and work with the network team.
What was our ROI?
Though I have not seen a return on investment, I can say that it is a good solution.
What's my experience with pricing, setup cost, and licensing?
Our company pays for the licensing cost on a yearly basis. Also, there are no extra costs in addition to the standard licensing fees.
What other advice do I have?
Before choosing the solution, I suggest others check their requirements to ensure work and protect your data. I rate the overall solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Security Governance at a comms service provider with 1,001-5,000 employees
Along with load balancing, we perform a lot of packet inspections, URL rewriting, and SSL interceptions via iRule
Pros and Cons
- "It is a very good, flexible solution. It helps us to catch up on flaws in our partner solutions on top of its load balancing feature."
- "Along with load balancing, we perform a lot of packet inspections, URL rewriting, and SSL interceptions via iRule."
- "Needs to provide a visual interface to follow a customer's activity (from client to BIG-IP to SNAT IP to the chosen server, then back). Today, we are still performing packet captures."
What is our primary use case?
We are using it primarily for load balancing. We also make great use of SSL interception (offloading and onloading), packet inspection, rewriting, and DNS wide IP.
How has it helped my organization?
It is a very good, flexible solution. It helps us to catch up on flaws in our partner solutions on top of its load balancing feature.
What is most valuable?
Along with load balancing, we perform a lot of packet inspections, URL rewriting, and SSL interceptions via iRule.
What needs improvement?
I would recommend that the cost be lowered.
User tracking: Needs to provide a visual interface to follow a customer's activity (from client to BIG-IP to SNAT IP to the chosen server, then back). Today, we are still performing packet captures.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
Not so far.
What do I think about the scalability of the solution?
Not so far.
How are customer service and technical support?
So far, we have not had to contact them.
Which solution did I use previously and why did I switch?
We previously used Cisco ACE, which has very limited features.
How was the initial setup?
The initial setup is straightforward. The GUI interface is user-friendly.
Software upgrades have been performed by F5 teams.
What about the implementation team?
The initial migration was done by our technical team.
The last implementation was done by the F5 team. I would rate them as a nine out of 10. I am not giving a 10 because we encountered some difficulties with the software upgrade from version 11 to version 12.
What was our ROI?
ROI is four years.
What's my experience with pricing, setup cost, and licensing?
If you are planning to use security features, better to go for strong hardware and the best bundle license, which is great for web security.
Which other solutions did I evaluate?
No.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant Vice President at Nagarro
With the roll back option, I can view the last things which happened on the device
Pros and Cons
- "I have Big-IP change and control manager, which give me the roll back option. Therefore, I can view the last things which happened on the device."
- "I would like there to be more device security. I would like the tool to support SSL links, along with SSL and TLS."
What is our primary use case?
We have around 12 data centers. On average, in every data center, we have 14 to 15 F5 load balancers. We manage everything from a central location, then we deploy policy for use, giving us a place for our control managers.
What is most valuable?
I have Big-IP change and control manager, which give me the roll back option. Therefore, I can view the last things which happened on the device.
What needs improvement?
In future, I would like there to be more device security. I would like the tool to support SSL links, along with SSL and TLS. It also needs to disable the old cipher suite, which is a very old. There are ciphers, like D5, still available on the device.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
We have faced security stability issues, but we work around it.
What do I think about the scalability of the solution?
It is very scalable.
How are customer service and technical support?
F5 tech support is helpful. I would rate the technical support with an eight out of 10.
Which solution did I use previously and why did I switch?
We used to have Cisco, then we have Citrix NetScaler. The Citrix NetScaler is just a load balancer. It did not me the complete ADC features. That is why F5 is the king of load balancing.
How was the initial setup?
The initial setup was pretty straightforward; not complex.
What's my experience with pricing, setup cost, and licensing?
Security should be involved in any base license. When you bring on F5, you only have default license. Then, the ASM product license has to be purchased. It would be great if F5 could include the ASM in the base license.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Network Engineer at a financial services firm with 10,001+ employees
Local Traffic Manager load balances our web applications, does SSL decryption, and application adjusting
Pros and Cons
- "The Local Traffic Manager (LTM) provides a simple low balance and SSL decryption, in addition to some TCP parameters, for incoming and outgoing traffic to redirect appropriate traffic patterns to appropriate servers."
- "We are using Application Security Manager (ASM) as a web application firewall, where there is a security signature to avoid a web level breach."
- "I would like to see F-5 implement a regular routing like in other Linux-based devices. When we try and integrate in some complex networks, we have to use some additional routing scenarios from a Layer 3 perspective, then we have some problems. It would be great if this were fixed somehow."
What is our primary use case?
There is more than one use case. The most important is the Local Traffic Manager (LTM). We are using it to load balance our web applications, SSL decryption and application adjusting, along with some TCP features. We are also load balancing traffic between appropriate back-ends for risk.
How has it helped my organization?
We can use it for load balancing purposes on an HA proxy software. However, hardware load balancing is the best way due to some hardware flaws for incoming traffic. We are not using CPU resources for a load balancing SSL decryption and adjusting some parameters for incoming and outgoing traffic. F-5 has a lot of appliances, which can be used for appropriate tasks, e.g., for big tasks, we can use Vipiron devices. As well, we have a lot of software blades, which can be divided into virtual clusters, multi-purposes, etc.
What is most valuable?
We are using the Big-IP, LTM, ASM, and GTM modules.
- The Local Traffic Manager (LTM) provides a simple low balance and SSL decryption, in addition to some TCP parameters, for incoming and outgoing traffic to redirect appropriate traffic patterns to appropriate servers.
- We are using Application Security Manager (ASM) as a web application firewall, where there is a security signature to avoid a web level breach.
- We are using global traffic manager (GTM). Its main use cases is for application firewall modules, therefore we are not using it yet, but we are going to implement it for DDoS protection on some of our web services.
What needs improvement?
I would like to see F-5 implement a regular routing like in other Linux-based devices. We know the F-5 is not a router, but can be used for traffic forwarding, so it's not the same as other devices if we compare it with Citrix-based devices. It is a simple Linux-based routing software. I don't have any problems with it. However, in F-5, when we try and integrate in some complex networks, we have to use some additional routing scenarios from a Layer 3 perspective, then we have some problems. It would be great if this were fixed somehow.
We have to keep in mind features when we deploy an F-5 solution. Designing the same approach in Citrix can often be simpler. I have written syntax in F-5 which were complicated; not straightforward. For example, in a Citrix device, we have a lot of predefined patterns, and it's much simpler to implement.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
We have not had issues with the stability, though we have experienced issues with the flexibility.
How are customer service and technical support?
The support of F-5 is fine. In comparison with Citrix, F-5 technical support is much better.
Which solution did I use previously and why did I switch?
We previously used Citrix NetScaler:
- Citrix NetScaler SDX, which can be divided in multiple instances.
- Citrix VPX.
What's my experience with pricing, setup cost, and licensing?
The licensing strategy for F5 is good.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: February 2025
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