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Hilman Gunawan - PeerSpot reviewer
System Engineer at PT Nusantara Compnet Integrator
Real User
Easy install, quality support, but expensive
Pros and Cons
  • "The scalability of the solution depends on the sizing of the network. Generally, the scalability is quite good."
  • "The deployment can take some time because you can do a lot of configuring to meet the needs of the use cases for clients."

What is our primary use case?

The solution is mostly used for the LTM load balancer. Recently more of our customers are using it for the web application firewall. Some of my other customers are using the GTM model also. 

For how long have I used the solution?

My experience in selling this solution is approximately two and a half years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The scalability of the solution depends on the sizing of the network. Generally, the scalability is quite good.

Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
November 2024
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

How are customer service and support?

The technical support is one of the best I have seen in their field. They have been good so far.

How was the initial setup?

One of the strongest areas of this solution is its ease of install. It did not take more then a couple of hours.

What about the implementation team?

The deployment can take some time because you can do a lot of configuring to meet the needs of the use cases for clients. This will take more time to configure the different areas than just the general install. We typically have two technicians on site doing the deployments.

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive if we compare it with the competition. For only load balancer, it is too expensive. The license is subscription-based, except for the security model.

What other advice do I have?

I would recommend this solution.

I rate F5 BIG-IP a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1418577 - PeerSpot reviewer
Senior IT Architect at a tech services company with 51-200 employees
Real User
Improves load balance and efficiency
Pros and Cons
  • "The most valuable features are the WAF and the big IP."
  • "The initial setup can take a long time."

What is our primary use case?

My primary use cases of this solution are as a big IP solution, a WAF solution, EPM, and reverse proxy.

How has it helped my organization?

This product has improved our load balance, especially when it comes to using the termination at the A5 level, making us more efficient.

What is most valuable?

The most valuable features are the WAF and the big IP.

For how long have I used the solution?

I've been using this solution for over eight years.

What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

My impression is that it's scalable.

How was the initial setup?

The initial setup was straightforward, but it took some time to complete.

What other advice do I have?

I would rate this solution as eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
November 2024
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Develope0fe0 - PeerSpot reviewer
Developer at a tech vendor with 51-200 employees
Real User
It has helped our company with active pools and standby pools for high availability
Pros and Cons
  • "The product is very stable. We put a decent amount of stress on it given our load."
  • "Certificate management needs improvement. I would like automated deployment of new certificates without manual intervention to be in the next release of this product."

What is our primary use case?

  • Load balancing
  • Certificate management
  • Pooling of services

How has it helped my organization?

  • Load balancing deployments
  • Active pools and standby pools for high availability.

What is most valuable?

  • Load balancing
  • Being able to adjust headers. 
  • Request response headers. 
  • Patching issues in the load balancer that we don't want in the application layer.

What needs improvement?

Certificate management needs improvement. I would like automated deployment of new certificates without manual intervention to be in the next release of this product.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

The product is very stable. We put a decent amount of stress on it given our load.

What do I think about the scalability of the solution?

It seems to be a very scalable product. 

As for the size of our environment, we have our own data center, but it's a small data center.

What other advice do I have?

I would give it a nine out of ten for its stability and feature set, as well as the way it handles our load.

Definitely consider this product on your product evaluation list.

It is the front-end to the cloud for all the services in our data center. So, it sort of integrates with all of our services.

We have yet to integrate it with AWS.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Thermicien with 51-200 employees
Reseller
Pricing could be improved, but it's inclusive of many features

What is our primary use case?

In Vietnam, F5 provides better services.

How has it helped my organization?

When I put F5 into my network, it works better. 

What needs improvement?

The pricing could be improved.

For how long have I used the solution?

Three to five years.

What do I think about the scalability of the solution?

Scalability seems fine.

How is customer service and technical support?

Technical support was helpful when we contacted them.

What's my experience with pricing, setup cost, and licensing?

The pricing is inclusive of many features.

Which other solutions did I evaluate?

We evaluated NetScaler. F5 is the better product for our location.

Disclosure: My company has a business relationship with this vendor other than being a customer: F5 reseller.
PeerSpot user
it_user617790 - PeerSpot reviewer
Games, Apps and Web Developer at a media company with 1,001-5,000 employees
Vendor
Its advantages are load balancing and application visibility while security and reporting need improvement
Pros and Cons
  • "ASM for WAF."
  • "Security and Reporting."

What is most valuable?

  • LTM for balancing
  • ASM for WAF

How has it helped my organization?

I'm a system integrator, not a customer. Usually F5 meets customer expectations well. It's best of breed and an industry leader.

What needs improvement?

Security and Reporting.

For how long have I used the solution?

As a pre-sale engineer, I'm not working with the F5 solution but I'm studying F5's features and competitor benchmarking.

What do I think about the stability of the solution?

When WAF is enabled, you can see a decrease in performance.

What do I think about the scalability of the solution?

Not to date.

How are customer service and technical support?

Very good.

Which solution did I use previously and why did I switch?

Citrix NetScaler. F5 supports better features, from load balancing to security and application visibility. NetScaler is better with a VDI solution.

How was the initial setup?

Not applicable.

What's my experience with pricing, setup cost, and licensing?

F5 is more expensive than other solutions, so you have to be sure F5 is the best solution to fit the requirements.

Which other solutions did I evaluate?

Citrix, RadWare, and LBL.

What other advice do I have?

You need the right skills to deploy it. Complex deployment requires TCL language knowledge.

Disclosure: My company has a business relationship with this vendor other than being a customer: I'm a pre-sale engineer for a reseller.
PeerSpot user
it_user860436 - PeerSpot reviewer
Ingeniero at a comms service provider with 1,001-5,000 employees
Real User
We use it for the load balancing of our equipment, but the interface could use improvement
Pros and Cons
  • "The occasion in which we needed technical support, we didn't have problems with them, because they always answered our questions without any trouble."
  • "They need to improve the interface and some of the functionalities."

What is our primary use case?

We use F5 for the load balancing of our equipment. We use it for DDoS functionalities in our security solution. 

How has it helped my organization?

This solution is the best security platform. We have even attached it to another security platform solution for DDoS.

What needs improvement?

They need to improve the interface and some of the functionalities.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It is very stable. We have not had many problems.

What do I think about the scalability of the solution?

We don't need additional features to grow out the platform.

How is customer service and technical support?

The occasion in which we needed technical support, we didn't have problems with them, because they always answered our questions without any trouble.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user750990 - PeerSpot reviewer
Network Security Administrator at a tech services company with 1,001-5,000 employees
Real User
Gives a "story" of our status, but we need details on how to reduce false positives
Pros and Cons
    • "We need best-practice information. They have something called DevCentral and a blog. But we want something from F5 itself regarding how to tackle the false-positive configurations. If you go into detail with so many configurations it will find so many false positives from the moment it is enabled that it will quickly impact your applications, and it will not work."

    What is our primary use case?

    Primary use case is as our main protection. You can use it for brute force and other kinds of cross-site attacks.

    How has it helped my organization?

    It gives us something like a "story" of our status because we can see a lot of bad traffic and, in the logs, if someone is trying to execute something.

    What is most valuable?

    Most important is that it stops very common attacks which can be performed by a simple hacker, and up to the advanced level.

    What needs improvement?

    We need best-practice information. They have something called DevCentral and a blog. But we want something from F5 itself regarding how to tackle the false-positive configurations. If you go into detail with so many configurations it will find so many false positives from the moment it is enabled that it will quickly impact your applications, and it will not work.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    Overall, it's stable. There are cases which are not so much about stability but, rather, about functionality and false positives.

    What do I think about the scalability of the solution?

    No issues with scalability.

    Which other solutions did I evaluate?

    It has many features compared to other products.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1360833 - PeerSpot reviewer
    Technology Analyst at a tech services company with 501-1,000 employees
    Real User
    Substantial features, great operating system, and easy to use
    Pros and Cons
    • "One of the best features of the solution is the operating system."
    • "For a future release, I would like to see more features in the cloud."

    What is our primary use case?

    We use the solution to offer load balancing to companies and especially for state and government company.

    What is most valuable?

    One of the best features of the solution is the operating system. Additionally, it is easy to use and has plenty of features.

    What needs improvement?

    The configuration is intricate and could be improved. 

    For a future release, I would like to see more features in the cloud.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution is sometimes expensive.

    What other advice do I have?

    I rate F5 BIG-IP an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
    Buyer's Guide
    Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.