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it_user1668837 - PeerSpot reviewer
Network Security Presales Engineer at a financial services firm with 501-1,000 employees
Real User
Jun 25, 2022
Completely stable solution with a perfect multi-data center
Pros and Cons
  • "BIG-IP LTM is completely stable, and its performance is good."
  • "BIG-IP LTM's sandboxing integration could be improved."

What is our primary use case?

I use BIG-IP LTM for load balancing and WAF.

What is most valuable?

The multi-data center is perfect.

What needs improvement?

BIG-IP LTM's sandboxing integration could be improved.

For how long have I used the solution?

I've been using BIG-IP LTM for two to three years.

Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
January 2026
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,565 professionals have used our research since 2012.

What do I think about the stability of the solution?

BIG-IP LTM is completely stable, and its performance is good.

What do I think about the scalability of the solution?

I believe BIG-IP LTM is scalable, but you have to pay for extra expansions.

How was the initial setup?

The initial setup was straightforward, and I would rate the ease of the setup process as 4.5 out of five. The ACC deployment took one day, but the WAF tuning took around two weeks because it was a new application and needed tuning.

What about the implementation team?

We used an in-house team.

What was our ROI?

I would rate our ROI as 4.5 out of five.

What's my experience with pricing, setup cost, and licensing?

BIG-IP LTM isn't a cheap solution - I'd rate its pricing as three out of five.

Which other solutions did I evaluate?

I evaluated Citrix 40 Web.

What other advice do I have?

You need an expert to set up the policies, as it's not a straightforward process. I would give BIG-IP LTM a rating of nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1010148 - PeerSpot reviewer
Security Consultant at a tech services company with 11-50 employees
Real User
Jan 12, 2022
Effective policy and access manager, flexible, and simple setup
Pros and Cons
  • "The most valuable features are DNS, APM, and ASM. Additionally, it is easy to use and you have a lot of flexibility to use the solution within a network."
  • "The user interface could be improved in F5 BIG-IP Local Traffic Manager."

What is our primary use case?

We are using F5 BIG-IP Local Traffic Manager for all the modules for DNS applications. It is a core product for us.

How has it helped my organization?

Since the COVID pandemic hit the whole company has been working remotely. It's improved the remote working by handling the security and the reachability of the company.

What is most valuable?

The most valuable features are DNS, APM, and ASM. Additionally, it is easy to use and you have a lot of flexibility to use the solution within a network.

What needs improvement?

The user interface could be improved in F5 BIG-IP Local Traffic Manager.

There's can be some improvements done on the access policy manager(APM) such as supporting APIs and web services.

For how long have I used the solution?

I have been using F5 BIG-IP Local Traffic Manager for approximately eight years.

What do I think about the stability of the solution?

I have found F5 BIG-IP Local Traffic Manager to be stable.

What do I think about the scalability of the solution?

The scalability of the solution is good.

We have approximately 20 engineers using the solution.

The solution is extensively being used and we plan to increase usage.

Which solution did I use previously and why did I switch?

We use many other solutions in our company.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We did the implementation of the solution in-house.

We have one engineer that handles the support of the F5 BIG-IP Local Traffic Manager.

What was our ROI?

We have seen an ROI by using this solution.

What's my experience with pricing, setup cost, and licensing?

We are on an annual license to use the solution.

Which other solutions did I evaluate?

We have evaluated other solutions but we found the scalability and usability to be better in F5 BIG-IP Local Traffic Manager.

What other advice do I have?

I strongly recommend this solution.

I rate F5 BIG-IP Local Traffic Manager a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
January 2026
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,565 professionals have used our research since 2012.
reviewer1352181 - PeerSpot reviewer
Associate CSA at a computer software company with 1,001-5,000 employees
MSP
Dec 7, 2021
Knowledgeable support, great stability, and easy to use
Pros and Cons
  • "Its user interface is very easy to use on a day-to-day basis. It is very user-friendly."
  • "My only point of contention would be that it is a little pricey."

What is our primary use case?

We are using it for internal traffic management and traffic load balancing. Its version is up to date.

What is most valuable?

Its user interface is very easy to use on a day-to-day basis. It is very user-friendly.

What needs improvement?

My only point of contention would be that it is a little pricey.

For how long have I used the solution?

I have been using this solution for about three years.

What do I think about the stability of the solution?

Its stability has been great. I haven't had any issues with it in terms of downtime.

What do I think about the scalability of the solution?

It is scalable, especially in the cloud. On-prem, it may need additional licensing or an additional appliance. That depends on how large and what the use case is specifically for the customer.

How are customer service and support?

I'd evaluate their tech support as a five out of five. They are very knowledgeable. They have the answers, and if they don't, they're able to escalate and point us to the correct people or provide the correct literature.

How would you rate customer service and support?

Positive

How was the initial setup?

I was not a part of the initial deployment or rollout. There are three people who are managing it and deploying it. They are system admins.

What's my experience with pricing, setup cost, and licensing?

It is a little pricey. I wish the pricing was cheaper, but I wish the pricing was cheaper for everything.

What other advice do I have?

Make sure that you know how much traffic you're going to have coming through because that can affect whether you need a big box or a small box.

I would rate it a nine out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1666782 - PeerSpot reviewer
Lead Engineer at a computer software company with 10,001+ employees
Vendor
Sep 14, 2021
Is stable, scalable, and easy to install
Pros and Cons
  • "Currently, it's distributing the load perfectly, as per my understanding of our requirements."
  • "I'm not very sure about the security with F5 BIG-IP Local Traffic Manager (LTM). We have our own private data center, but we are going to migrate our private data center into the Azure cloud environment. Security will then be a major concern when we migrate our own whole infrastructure to the public cloud."

What is most valuable?

As an IT developer, mostly I use load balancing for the traffic. Currently, it's distributing the load perfectly, as per my understanding of our requirements.

It's definitely scalable and is stable as well.

The initial setup is not complex, and the technical support is fine.

What needs improvement?

I'm not very sure about the security with F5 BIG-IP Local Traffic Manager (LTM). We have our own private data center, but we are going to migrate our private data center into the Azure cloud environment. Security will then be a major concern when we migrate our own whole infrastructure to the public cloud.

So, I think they should improve in terms of security because nowadays, most organizations try to build their infrastructure on public cloud.

More documentation should be uploaded because very limited documentation is available on the internet. It will also help us to understand the system before purchasing the product.

For how long have I used the solution?

I've been using this solution for two years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's definitely scalable. It's a distributed architecture and micro services, so it's scalable. In fact, we are planning to increase usage and scale horizontally.

How are customer service and technical support?

I don't have any issues with respect to technical support; it has been fine.

How was the initial setup?

The initial setup is not complex. 

What other advice do I have?

If you have your own data center, then you can use F5 BIG-IP Local Traffic Manager (LTM). I don't see any issues because they have been in the industry for a long time, and F5 BIG-IP Local Traffic Manager (LTM) is very stable.

I would rate this solution at eight on a scale from one to ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1527075 - PeerSpot reviewer
Lead Network Engineer at a tech services company with 51-200 employees
Real User
Aug 18, 2021
Secure, and has a lot of available documentation that makes it easy to install and deploy
Pros and Cons
  • "There is a lot of documentation available."
  • "Technical support could be improved."

What is our primary use case?

I am an integrator. I implement solutions for our customers.

It's straightforward deployment application delivery control. 

Our customers have a lot of services that are public, in their internal network and external public network.

They use F5 BIG-IP to publish these services in a secure manner.

They use it for publish billing system services, and some uses for their internal services, such as the DNS active directory.

What is most valuable?

F5 BIG IP is a rock-solid solution. It's a very good solution.

I am very satisfied with the quality of this product.

There is a lot of documentation available.

I'm not very familiar with the services pattern. I am still exploring the features of this solution.

I am just working with a single application, which we need to publish. I don't know how many services they are using, and what kind of services they operate.

What needs improvement?

Technical support could be improved.

For how long have I used the solution?

I am still a bit of a novice. I have only been using F5 BIG-IP Local Traffic Manager (LTM) for a year.

We are currently deploying this on the service providers but dealing with the IT department for our customers.

It's an enterprise network that is servicing the internal IT traffic for our customers. This is traffic from the IT management systems, and billing systems.

What do I think about the stability of the solution?

All systems have bugs, and F5 is not an exception. 

In my experience, I didn't face any critical bugs that stopped the deployment. 

I don't think that F5 is worse than other vendors in this perspective.

How are customer service and technical support?

I had some cases where I contacted technical support.

They have a good quality level of support and have helped us resolve our issues.

However, I have had a situation where I had a bad experience, but overall it's not the norm, it was just an exception.

I would compare technical support with Cisco, although I would say that Cisco is better.

Technical support could improve.

How was the initial setup?

The setup of the F5 BIG-IP system is a very straightforward process. It is very well documented and is described on the vendor information systems.

They provide a lot of information on their site and on the central portal. You can even find information on YouTube. 

What's my experience with pricing, setup cost, and licensing?

I am not familiar with the price of this solution.

What other advice do I have?

I would recommend this solution to others. I am very satisfied with it.

I would rate F5 BIG-IP Local Traffic Manager (LTM) a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Product Manager at a tech services company with 201-500 employees
Reseller
Apr 15, 2021
Good bandwidth optimization and video streaming capabilities, awesome scalability, and fast support
Pros and Cons
  • "Bandwidth optimization and capacity awareness of the bandwidth are valuable features. Its video streaming capabilities are also very useful."
  • "The user experience for dashboards and reports can be improved. They should make dashboards and the reporting system easier for users. They need to add more reports to the dashboard. Currently, for complicated reports, I have to do the customization. It should have more integration with network firewalls to be able to gather all the information required for traffic management."

What is our primary use case?

There are many use cases. It is mainly used for local traffic management. It can also be used as an advanced firewall for an application or as a VPN policy manager.

We have cloud, on-premise, and hybrid deployments.

What is most valuable?

Bandwidth optimization and capacity awareness of the bandwidth are valuable features. Its video streaming capabilities are also very useful.

What needs improvement?

The user experience for dashboards and reports can be improved. They should make dashboards and the reporting system easier for users. They need to add more reports to the dashboard. Currently, for complicated reports, I have to do the customization.

It should have more integration with network firewalls to be able to gather all the information required for traffic management.

For how long have I used the solution?

We were their partners for five years, and since last year, we are officially their distributor.

What do I think about the scalability of the solution?

It is really awesome. You can scale from one or two servers to hundreds of servers. They have all the modules that a customer needs. You can go for on-premise or cloud deployment. You can have whatever you need.

Our clients are medium and large businesses.

How are customer service and technical support?

They have 24/7 support. You can open a ticket directly in F5, and there is no need to use another system.

They reply very fast. They usually get back within four hours, and sometimes, you get a response immediately. They have four-tier system support.

How was the initial setup?

Its initial setup is straightforward. It is just like a wizard and not complex. It takes only a few seconds.

What's my experience with pricing, setup cost, and licensing?

You can buy it on a yearly basis, or you can go for a subscription. For on-premise boxes, it is just the RMA.

What other advice do I have?

I would rate F5 Traffic Management Operating System a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
PeerSpot user
Security Engineer at a tech services company with 11-50 employees
Reseller
Feb 19, 2021
Very stable and easy to use with a good GUI
Pros and Cons
  • "The solution is very easy to use and easy to understand. It's quite an intuitive system."
  • "Technical support could be faster. It's something I'd like to see them work on in the future."

What is our primary use case?

Mostly I support my clients in relation to the product.

What is most valuable?

I am very satisfied with the product overall. 

There is never a big number of false positives or false negatives. That's the most valuable aspect of the product. 

The solution is very easy to use and easy to understand. It's quite an intuitive system.

The user interface and GUI are very good.

I find the product to be very stable. I've supported customers for two years and haven't really had an issue with the solution.

What needs improvement?

I can't say that there are any features missing. I've overall been quite happy with it.

We once had an issue related to trying to publish some exchange application to a file and we experienced some problems there, however, the incident was not really related to BIG-IP. It was likely some kind of infrastructure problem the company was experiencing.

We haven't had any big problems of note.

Technical support could be faster. It's something I'd like to see them work on in the future.

The pricing could be more reasonable.

For how long have I used the solution?

I've been using the solution for about two years at this point. 

What do I think about the stability of the solution?

The solution is extremely stable. We haven't had an issue in years. There are no bugs or glitches. It doesn't crash or freeze. The performance is good. It's reliable.

What do I think about the scalability of the solution?

Most of our clients are medium-sized entities.

For the one customer I typically deal with, there has been no need to scale or expand services. The product can be scaled by adding more licenses if necessary. That said, our clients have everything they need and have not actually done this. 

There are also add-ons that come from the ASM if a company is interested in that.

How are customer service and technical support?

Technical support is slow and it could be faster. I had one issue once that was not very serious as it was on the Disaster Recovery Site. We were able to pull a previous version from a snapshot. However, the issue was that I was able to solve the problem myself before I even heard back from technical support. If they knew their technology, how is it that I could solve the problem faster as a person that's not as familiar with it? They need to be much faster. It could have been a much bigger problem. 

I'd say, overall, we aren't satisfied with the technical support for that reason.

Which solution did I use previously and why did I switch?

I did not previously use a different product. This is my first Application Delivery Consult Solution.

How was the initial setup?

The initial setup is very complex. The basic setup may be fine, however, right now I'm trying to do something in my lab environment. We've tried a few things over the years and it hasn't gotten any easier.

What's my experience with pricing, setup cost, and licensing?

The costs could be lower. In a report, we found that Citrix Solutions are somehow cheaper - including in relation to encryption licensing. I cannot compare as I haven't spoken to Citrix. I don't know if it's easier or has the same (or more features). That said, I wouldn't describe this product as cheap. 

Which other solutions did I evaluate?

We're currently comparing F5 to Citrix. I'm not currently working with Citrix; I'm curious to see how they compare to each other. I had a presentation to a client and they just wanted some sort of comparison, which is why I began to look at Citrix.

What other advice do I have?

We are resellers.

I'm a System Integrator. I have experience in virtual environments and with clients. I have some moderate experience with implementation and some bigger experience in supporting this product. I'm not an expert in the field, however, I'm trying to be.

I don't have any issues with the solution. It's pretty problem-free in general. Overall, I would rate it at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
reviewer1429230 - PeerSpot reviewer
Solutions Architect - Telecom & Network Infrastructure at a non-tech company with 501-1,000 employees
Real User
Feb 15, 2021
Provides excellent load balancing and a simple deployment
Pros and Cons
  • "The solution has good load balancing capabilities."
  • "An expensive solution for the minimal features we use."

What is our primary use case?

We use the solution as a proxy to our websites, load balancing all our servers as clients come onto our website and use our services. Our website provides around 15 different services. We are customers of F5 and I'm a solutions architect for telecom and network infrastructure.

What is most valuable?

The load balancing aspect is valuable to us. 

What needs improvement?

We use a limited amount of features so the biggest issue for us is the price. For what we're using, it's an expensive solution. 

For how long have I used the solution?

We've been using this solution for 12 years. 

What do I think about the stability of the solution?

The solution is very stable and scales easily. Our networking team deals with the maintenance.

How was the initial setup?

The initial setup is pretty straightforward. We had external help for implementation and I believe deployment took about two days. 

What other advice do I have?

I rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.