F5 BIG-IP Local Traffic Manager (LTM) Reviews

I use the tool as a load balancer to distribute user traffic across different servers. It is used for scalability purposes. Depending on the amount of traffic that comes in, I can send that traffic to different servers and load-balance it. Also, the web application firewall protects our servers and applications from cyberattacks.

The most valuable feature of F5 BIG-IP Local Traffic Manager is that it allows you to manipulate things. Now, manipulation here is in the sense that you can do whatever you want to do in the solution using something called iRule, which is a programming interface for F5. So, this is something I find to be extremely useful when compared to other vendors.

Based on my experience using F5 and by only taking into consideration the last seven years, I have found that the reporting mechanism is bad. F5 seems to prioritize its core functions and has not placed a strong emphasis on logging and reporting. I say that the reporting is bad based on my experiences and after considering the requests from customers over the past 11 years. They often ask for specific reports and information that are not available from the devices.

I want the response from tech support to get faster.

I have worked for almost 11 years with F5 BIG-IP Local Traffic Manager.

The solution's stability is pretty good.

I handle almost a hundred-plus customers who are using this solution. The solution comes in different form factors. The high-end models are scalable owing to their ability to cater to certain requirements. So, since there are different models available, the solution is scalable.

I am not happy with the tech support. If I compare it with Fortinet, it is not great. Though I am able to connect over a call with the tech team, it is very difficult to get the right engineer at the right time. When it comes to Fortinet, you get the right person to help you at the right time.

While the initial setup of the tool is easy and straightforward, the complexity of onboarding each application can vary and depends on the specific application being used. Also, since I have been working on F5 for about 11 years, it may take me a day to deploy the whole setup.

I am not aware of the exact cost of the product. However, it is expensive. The pricing can either be on a yearly or monthly subscription basis, and this choice is left to the customer's discretion. The product also includes a basic hardware support guarantee and subscription-based services, which can affect the overall cost.

People need to have a basic understanding of HTTP and SSF. Additionally, this device is not solely a networking device but rather a solution that operates as an application device. Therefore, knowledge of applications, programming, and related fields is essential. I just mean to say that the people who are planning to use this solution should not only have a background in networking but also should possess some application programming knowledge. I rate this solution an eight out of ten.

We are using the solution for our internal and client purposes. We are a cloud service provider.

The solution provides good application delivery and network optimization features. We use all the features provided by the solution. It fulfills our requirements. All our infrastructure is set up with high availability through hardware and virtualization in all flavors and levels based on the customer requirements.

The pricing must be more flexible. We get billed for firewalls based on the usage. It will be helpful if the solution provides such flexibility.

I have been using the solution for many years.

The tool is stable.

The tool is scalable. It meets the requirements.

We have contacted the technical support team. The team is customer-friendly and knowledgeable.

The initial setup is straightforward. The deployment takes just one minute because we use scripts. We need one technical person for the deployment.

The solution is robust and reliable. It provides us with security.

The product is expensive. We pay a yearly licensing fee.

We recommend the product to others. It is scalable and reliable. Overall, I rate the solution a seven out of ten.

For my clients, the primary use cases include load balancing, both for server and link load balancing.

We have used it to link two or three servers and make them communicable from outside. It works well as a load balancer.

There is room for improvement in terms of stability. The F5 BIG-IP LTM allows multiple virtual machines to run on a single appliance. However, if one of those virtual portions fails, it can cause issues and impact the overall stability of the solution.

I have been working with this solution for four years. I have worked with F5 as a system integrator, partner, and MSP.

It is a stable solution. I would rate it an eight out of ten. Rather than having separate appliances for each virtual machine, the F5 BIG-IP Local Traffic Manager (LTM) allows multiple virtual machines to run on one appliance. However, if one of those virtual portions is no longer available, it can cause issues.

It is scalable. I would say it's around eight or nine out of ten. Our clients are at the enterprise level. 

The customer service and support is good. 

Positive

The initial setup is easy. I would rate the initial installation a nine out of ten, one being very difficult and ten being very easy.

We installed the solution in a web-based environment and have implemented it in two data centers, one located in New Jersey and the other in a different location. We have used F5 for both firewall load balancing and link load balancing. We have two sets of F5 deployed at each location. 

We completed the installation within a week with the help of a team of five people. At present, a team of five is managing and maintaining the solution in the data center and for the local portion.

It is cheaper than the average on the market. I would rate it as a five since it is in the middle range, with ten being the most expensive. It is good, and the price is reasonable. 
Moreover, I have only worked on five or six devices and have not dealt with licensing rules. However, in my previous job as a system integrator, I did work on local installations, which were relatively quick and inexpensive.

In my opinion, the Radware product is also good. F5 and Alteon products are equally good, so I would rate them an eight.

I would recommend using the solution. Overall, I would rate the solution an eight out of ten. 

We are using F5 BIG-IP LTM for our application which is a reverse proxy. We use it for availability, and to process the application because it is used in the financial industry.

The most valuable feature of F5 BIG-IP LTM is it helps our delivery team to make policies and rules for application.

The user interface of F5 BIG-IP LTM is old and could improve.

I have been using F5 BIG-IP Local Traffic Manager (LTM) for approximately five years.

I rate the stability of F5 BIG-IP LTM a nine out of ten.

The scalability of F5 BIG-IP LTM is good.

This solution is best suited for medium to large-sized businesses in the finance and telecommunications industries.

I rate the scalability of F5 BIG-IP LTM a nine out of ten.

The support from F5 BIG-IP LTM is not good.

I rate the support from F5 BIG-IP LTM a five out of ten.

Neutral

The initial setup of F5 BIG-IP LTM is simple because our project is not complicated. The implementation took approximately three days.

I rate the initial setup of F5 BIG-IP LTM a seven out of ten.

The price of F5 BIG-IP LTM could improve.

I rate the scalability of F5 BIG-IP LTM a ten out of ten.

This is a good solution, but it is expensive. I would recommend this solution to others.

I rate F5 BIG-IP LTM an eight out of ten.

F5 BIG-IP LTM is used for delivering applications and protecting the application from web attacks.

F5 BIG-IP LTM can improve on the SSL loading which includes the authentication of certificates. Although, most of these issues have been solved there are still some issue that persists.

In a feature release, it would be helpful to have real-time packet features in the GUI.

I have been using F5 BIG-IP Local Traffic Manager (LTM) for approximately two years.

I have clients that have approximately 5,000 users using the solutions and others with 40,000 users.

When we increase the services we have to then increase the usage of the solution, we put more virtual F5 devices in the cloud.

The support from F5 BIG-IP LTM is good.

The initial setup of F5 BIG-IP LTM is straightforward. The full deployment took approximately two to three days.

I used one person for the deployment of F5 BIG-IP LTM because it is easy to do.

There are a few licensing options available for F5 BIG-IP LTM. You can have a perpetual license which is a lifetime license. You then only need to renew the support, if you choose to open a ticket with the support.

The second option is a subscription model on the cloud. When I have a project that will only one year. I purchase a subscription for one year only. It would work for the whole year and after we can shut it down because there is no need for it.

My advice to others is to have a good staff who understand the technology. If someone understands the technology, that will make life easy for them or their organization. I cannot say that technology is difficult, but technology is very critical when you put it in your environment. Having good staff who can manage that solution makes life a lot easier.

I rate F5 BIG-IP LTM a nine out of ten.

We usually use the product for load balancing, as a web server, and for web traffic.

We're hosting a website for our company, and the solution has helped a lot with load balancing. 

The load-balancing features are great. You can do several different types, depending on the application. 

The solution offers good automation. 

It's stable and reliable. 

The solution can scale.

The setup is pretty easy.

They offer good technical support.

The GUI needs improvement. They need some sort of help section in the GUI, like descriptions of certain features. There are a lot of features, and it is hard to remember what does what. Having some sort of prompt or pop-up in the GUI would help a lot. 

I've been using the solution for around six years. 

The stability and reliability are great. I'd rate stability nine out of ten. There are no bugs or glitches, and it doesn't crash or freeze. 

The scalability is good. I'd rate it nine out of ten. It's easy to expand. 

We have two or three users directly dealing with the solution. 

Technical support has been helpful and responsive so far. 

Positive

While I was involved in the on-premises deployment. For the cloud, I didn't have to do much. It's a pretty straightforward setup. The only complex part is building the HA since it's linked to following a certain procedure. In that case, the ease of implementation depends on the experience of the one who's going to deploy it.

Two people should be able to handle deployment. 

We have witnessed a return on investment. 

I'd rate the pricing three out of ten. It is quite expensive to scale up. 

The product can be deployed on-premises and on the cloud.

If a customer really wants a robust and stable load-balancing appliance, they should go for LTM.

I'd rate it eight out of ten. 

We use this product to hide true identity of our web servers from external users while balancing the loads of those external users. 

For load balancing, we have various load balancing method. We can define these methods at the node or pool level. 

We are retail users and have lot of websites for online businesses to prevent attacks. On those sites, there is a WAF module that we also use, which prevents attacks on it. 

It acts as a reverse proxy for our web servers, and we can use certificate to protect from attackers and send encrypted traffic to F5 which then decrypt and passes to the internal server after encrypting again using a server-side certificate or sending in plain form.

It has helped a lot to protect our organization from external attacks, especially XSS or XSRF types of attacks. 

It serves as a reverse proxy for our web servers which takes the request from the internet users on F5 public-facing IP using an encrypted connection and then it decrypts the packet using a client-side certificate. We use server-side certificates to encrypt the traffic and send it to the server. Internet users never know what the real server IP is. It does NATing to hide the identity and it has an ASM module to protect it from web attacks.

There are a lot of good things this solution has, including:

The LTM module helps to load balance the traffic among the internal web server in our case using round robin and least connection method.

The ASM module prevents web attacks and protects our web servers.

The irule feature is used to write these irules to redirect the traffic or sometimes prevent automated attacks such as through BOTs where the distinction between real and fake users becomes increasingly tricky.

Its virtual servers have the option to configure other things to increase the speed of serving requests like the use of a persistence profile.

The major drawback is it has lot of options nested inside, and each option has a lot of options. I'm not sure who might be using all those options or even some (limited) good options. They should pare everything down.

It requires a particular skill or training before being able to manage it. Creating virtual servers, managing pools, and nodes until it is working on WAF side of it becomes difficult while writing the irules.

Another drawback is we are using a physical appliance. It becomes very slow and unresponsive. Even logs cannot load on the box to troubleshoot. It overwrites the logs. They need to do something in log storage locally on this box in the next release.

It is a stable product from a stable company. Recently, they have been more focused on security as well.

Right now, there are a lot of products within F5's portfolio. They acquired a couple of companies like NGINX and Volterra. Some features and technologies overlapped when this acquisition occurred. They need to refine it and come up with a single, proper solution.
F5 should focus more on zero trust network access (ZTNA).They should be more focused on that framework because the industry is moving towards that. Everyone is talking about SASE and zero trust.

I've worked with this solution for about two years.

It's a stable product.

It is scalable.

In my experience, I have received excellent support from F5 for any technical issues that I or my customers have faced. I have had no issues with technical support.

The initial setup is easy.

The price is little bit on higher side, compared to the cost of NGINX.

If you are a partner, then I would recommend that you go through the partner portal videos because they have very good training videos that help you to learn the product and technology when it comes to implementation. It helps a lot with implementation, and they have detailed documentation that explains the implementation process step by step. Once you go through that, you'll definitely have a clear understanding of the implementation process. Without that, it may be a little bit tricky for you to complete the implementation in a smooth manner.

I would rate F5 BIG-IP Local Traffic Manager (LTM) at eight on a scale from one to ten.