The product can be used for many applications including load balancing and GLB's overload balancing. It depends on the module. If there's a public APM you can use it for WAF and many other use-cases.
Chief Information Officer at F.P. eSafe Solutions LTD
Good performance, easy to configure and simple to set up
Pros and Cons
- "We enjoy its overall ease of use."
- "The pricing could always be better. It's a bit expensive."
What is our primary use case?
What is most valuable?
The performance of the product is great.
We enjoy its overall ease of use.
It's relatively easy to configure. There's a certain level of fine-grain configurations that you can perform.
The solution is very stable.
We've found the product to be quite scalable.
The initial setup is very straightforward.
What needs improvement?
The pricing could always be better. It's a bit expensive.
It would be ideal if they offered integration with NGINX. They purchased NGINX as well. Therefore, if it's got integration with NGINX, then you kind of have one single pane of a console for all the F5/NGINX portions of your work.
For how long have I used the solution?
I've been using the solution for six years. It's been a while.
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
December 2024
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability is very good. The performance is reliable. It doesn't crash or freeze. We don't find there are a lot of bugs or glitches.
What do I think about the scalability of the solution?
The scalability is great. If a company needs to expand it, it can do so easily.
We have about 2,500 users on it currently.
We do plan to increase usage in the near future.
How are customer service and support?
We've used technical support in the past and have been satisfied with the level of attention we receive. They are helpful and responsive.
How was the initial setup?
The installation process is not overly complex or difficult. It's very straightforward and pretty simple.
The deployment is fast as well. It takes maybe an hour to an hour and a half to set everything up.
We have two people on staff that can handle deployment and maintenance. They are admins.
What about the implementation team?
I handled the installation myself. I did not need the assistance of any integrator or consultant. It was all handled in-house.
What's my experience with pricing, setup cost, and licensing?
The solution could work at lowering its prices a bit.
The licensing needs to be a bit more flexible.
We pay our licensing fees on a yearly basis.
Which other solutions did I evaluate?
We did evaluate other solutions before choosing this product. However, it was a long time ago. I can't recall the products we looked at. One might have been Barracuda.
What other advice do I have?
We're a customer and a partner of F5.
The product is an on-premise virtual edition solution.
I'd rate the solution at a nine out of ten. We've been mostly quite happy with it so far.
I'd recommend the solution to other users and organizations. Our experience has been a positive one.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Director of Network Strategies and Technologies at a comms service provider with 1,001-5,000 employees
Flexible with good technical support and horizontal scalability
Pros and Cons
- "The product is quite flexible."
- "The cost of the solution is pretty high. It would be ideal if it was more reasonable."
What is our primary use case?
The F5 is something we purchased for another project that has not been turned on just yet.
What is most valuable?
The solution is very powerful.
The product is quite flexible.
The horizontal scalability that is on offer is very good as well.
What needs improvement?
I would like to see some better documentation focused on our website and better search criteria. That's probably the best way to say that there needs to help with research.
The cost of the solution is pretty high. It would be ideal if it was more reasonable.
For how long have I used the solution?
We were originally supposed to launch this project for a client, however, that hasn't materialized yet.
What do I think about the scalability of the solution?
While we never really got around to scaling the solution just yet, there is horizontal scalability that is on offer that seems very good.
This is being deployed in a service provider environment. Therefore, it'll be impactful to all of our customers. However, I would say as far as internal support users, we have a team of probably ten that'll be supporting this product once it's launched in production.
How are customer service and technical support?
In terms of technical support, so far it has been pretty good. That said, it's more to set up the solution versus actual production support. They're not helping us deal with bugs or glitches, they've just been helping us with a rather complex implementation. We've been satisfied with their assistance in that sense. They seem knowledgeable and responsive.
How was the initial setup?
The initial setup is largely complex. However, we had a lot of help from their internal sales team or support team has been important in terms of working around the difficulties.
We have a staff of ten that are handling deployment and maintenance. They're not dedicated just to this product, however. They support our overall service provider architecture.
What's my experience with pricing, setup cost, and licensing?
The cost is quite high. The long-term support in particular is quite high.
Customers need to be aware that each feature is licensable, which allows costs to accrue.
What other advice do I have?
We're just a customer. We don't have a business relationship with F5.
The F5 is something we purchased for another project that has not yet been turned up. That said, the experience I've had with F5 has been very positive, specifically working directly with their corporate sales engineering team.
Overall, I'd rate the solution eight out of ten. If it wasn't for the high cost of the product, I might rate it a bit higher.
I would advise those considering the solution to explore all options. Specifically, the total cost of ownership. It can be lower with some other vendors. A10 is oftentimes a lower cost of ownership. One challenge with F5 is everything is a licensable feature. Whereas something like an A10 is not. You see the same challenges with a Cisco type of device as well, however, it's in a different arena, with different products.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
December 2024
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Staff Engineer at UbiNavi
Using the product, applications are jittery. Initial setup is easy and pretty standard.
Pros and Cons
- "Initial setup is easy and pretty standard."
- "Performance: Using the product, applications are jittery."
What is our primary use case?
This is for remote access to an internal network of the organization to do all types of work. The requirement for VPN is secure with high performance.
How has it helped my organization?
Two issues found in using BIG-IP VPN compared with Cisco VPN:
- Performance: Two applications are being used: remote desktop (RDP or rdesktop) and VNC viewer. Comparisons are done on the same client machines (Windows 10 and Linux 16.04) over the same network. When using Cisco VPN, applications are working smoothly while occasionally jittery. When using F5 VPN, applications are quite jittery. Sometimes applications are useless (too slow to refresh the screen).
- Client support: Cisco VPN has more Clients supported than BIG-IP, e.g., BSD.
What is most valuable?
Still not clear why our IT decided to switch to F5 BIG-IP after two years experience. It appears as if there may be some advantage (possibly) related to security concerns (more secure?).
What needs improvement?
Performance is the first thing and most critical issue that needs improvement.
Supporting more Clients would be nice, but without improving performance, F5 will not widely be used for critical work. It killed an international meeting the first time that we used BIG-IP VPN.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Performance: Using the product, applications are jittery.
What do I think about the scalability of the solution?
No issues.
Which solution did I use previously and why did I switch?
We used Cisco VPN. I am not sure why our IT forced us to switch to F5 without our feedback.
How was the initial setup?
Initial setup is easy and pretty standard. Setup is not much different from all other VPNs.
What about the implementation team?
In-house.
What's my experience with pricing, setup cost, and licensing?
Unless the price difference is large, this is not the primary concern for the product. The performance and product-related issues (secure for VPN, multi-function for network device, etc.) are the keys.
Which other solutions did I evaluate?
No.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Presales at Efficient IT Systems Ltd
Valuable combination of ADC and WAN available
Pros and Cons
- "The combination of ADC and WAN is the most valuable feature."
- "There is room for improvement in the user interface."
What is our primary use case?
The use case for F5 includes ADC, WAF (Web Application Firewall), network firewall, and CGNAT in one platform.
What is most valuable?
The combination of ADC and WAN is the most valuable feature.
What needs improvement?
F5 is a bit expensive in comparison. Moreover, there is room for improvement in the user interface. It can be more user-friendly.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
It is a stable solution. I would rate it a ten out of ten.
What do I think about the scalability of the solution?
The scalability is good. I would rate it a ten out of ten. There are over 50 users in our organization using the solution. Mostly the manager and the person in charge use this solution, but we usually work with the security and network teams as well.
How are customer service and support?
The customer service and support team is quite good.
How was the initial setup?
The initial setup is quite complex. It took us around one to two months to deploy the solution.
What about the implementation team?
For the deployment process, we have to perform an assessment because it's quite complex. There are a lot of parameters that need to be counted before redeployment. So, an assessment is recommended before the deployment process.
What's my experience with pricing, setup cost, and licensing?
We use the yearly-based license. I have personally not seen any additional costs.
What other advice do I have?
I would definitely recommend it. I would advise them to check their requirements thoroughly in order to load balancing and also to protect their data.
Overall, I would rate the F5 BIG-IP Local Traffic Manager a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Presales at Efficient IT Systems Ltd
With good technical support in place, the tool also ensures stability and allows for scalability
Pros and Cons
- "Stability-wise, I rate the solution a ten out of ten."
- "The solution's initial setup process was quite complex. I"
What is our primary use case?
F5 BIG-IP Local Traffic Manager (LTM) has EC, WAF, firewall, network firewall, and CGNAT in one platform.
What is most valuable?
I like the combination of ADC and WAN in the solution. F5 BIG-IP Local Traffic Manager (LTM) could be a bit better in regards to the pricing.
What needs improvement?
Kemp Loadmaster is cheaper compared to F5 BIG-IP Local Traffic Manager (LTM). Also, the solution's UI needs improvement.
For how long have I used the solution?
I have been using F5 BIG-IP Local Traffic Manager (LTM) for three years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
The solution's scalability is good. Scalability-wise, I rate the solution a ten out of ten. Around 50-100 of our customers use the solution.
How are customer service and support?
The technical support is very good.
How was the initial setup?
The solution's initial setup process was quite complex. It took around a month to two for the deployment process.
Regarding the deployment process, we have to do an assessment first because it's very complex. There are so many parameters that we have to count the deployments. So, an assessment could be better before the deployment process. We have a manager and a person in charge of technical maintenance, but we usually talk to security and work with the network team.
What was our ROI?
Though I have not seen a return on investment, I can say that it is a good solution.
What's my experience with pricing, setup cost, and licensing?
Our company pays for the licensing cost on a yearly basis. Also, there are no extra costs in addition to the standard licensing fees.
What other advice do I have?
Before choosing the solution, I suggest others check their requirements to ensure work and protect your data. I rate the overall solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Network Security Consultant at Westcon-Comstor
Simple to implement, good support, and scalable
Pros and Cons
- "The support from F5 BIG-IP LTM is good."
- "F5 BIG-IP LTM can improve on the SSL loading which includes the authentication of certificates. Although, most of these issues have been solved there are still some issue that persists."
What is our primary use case?
F5 BIG-IP LTM is used for delivering applications and protecting the application from web attacks.
What needs improvement?
F5 BIG-IP LTM can improve on the SSL loading which includes the authentication of certificates. Although, most of these issues have been solved there are still some issue that persists.
In a feature release, it would be helpful to have real-time packet features in the GUI.
For how long have I used the solution?
I have been using F5 BIG-IP Local Traffic Manager (LTM) for approximately two years.
What do I think about the scalability of the solution?
I have clients that have approximately 5,000 users using the solutions and others with 40,000 users.
When we increase the services we have to then increase the usage of the solution, we put more virtual F5 devices in the cloud.
How are customer service and support?
The support from F5 BIG-IP LTM is good.
How was the initial setup?
The initial setup of F5 BIG-IP LTM is straightforward. The full deployment took approximately two to three days.
What about the implementation team?
I used one person for the deployment of F5 BIG-IP LTM because it is easy to do.
What's my experience with pricing, setup cost, and licensing?
There are a few licensing options available for F5 BIG-IP LTM. You can have a perpetual license which is a lifetime license. You then only need to renew the support, if you choose to open a ticket with the support.
The second option is a subscription model on the cloud. When I have a project that will only one year. I purchase a subscription for one year only. It would work for the whole year and after we can shut it down because there is no need for it.
What other advice do I have?
My advice to others is to have a good staff who understand the technology. If someone understands the technology, that will make life easy for them or their organization. I cannot say that technology is difficult, but technology is very critical when you put it in your environment. Having good staff who can manage that solution makes life a lot easier.
I rate F5 BIG-IP LTM a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Head of Presales at a tech vendor with 10,001+ employees
Flexible solution that allows seamless addition of servers
Pros and Cons
- "BIG-IP LTM's most valuable feature is that it allows you to seamlessly add more servers without impacting your application's configuration."
- "The initial setup can be complex - it's quite flexible in terms of configuration, but the person configuring it needs to understand the application side, the network side, and the server."
What is our primary use case?
BIG-IP LTM is mainly used to load balance applications.
What is most valuable?
BIG-IP LTM's most valuable feature is that it allows you to seamlessly add more servers without impacting your application's configuration. It's also very flexible because you can use iRules to manipulate the traffic.
For how long have I used the solution?
I've been using BIG-IP LTM for over ten years.
What do I think about the stability of the solution?
BIG-IP LTM is quite stable - sometimes there are security vulnerabilities, but they inform us when a patch is needed.
What do I think about the scalability of the solution?
BIG-IP LTM is scalable - once F5 is installed, you can keep adding servers behind it.
How are customer service and support?
BIG-IP LTM's technical support is good - once you log a case with them, the support is quite prompt and responsive.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup can be complex - it's quite flexible in terms of configuration, but the person configuring it needs to understand the application side, the network side, and the server. The speed of deployment depends on the application requirement and the application deployment cycle.
What's my experience with pricing, setup cost, and licensing?
BIG-IP LTM is considered a premium product, so it's quite expensive and isn't affordable for all customers. F5's licensing is based on modules, so there are separate charges depending on which features you want.
What other advice do I have?
Before implementing BIG-IP LTM, you should understand your expectations and requirements, especially from the application team. Putting BIG-IP LTM into a not-so-critical environment would be very expensive, so you may want to consider more medium-range solutions that can do the same job. I would give BIG-IP LTM a rating of ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partners
Senior ICT Solutions Architect at a tech services company with 51-200 employees
Secure and easy to scale traffic management solution; can meet the demands of bigger environments
Pros and Cons
- "Secure and scalable traffic management solution for applications. Good for bigger environments."
- "Lacking in free training to help users understand the product more, so they would know how to correctly use it. Like other vendors and their products, becoming more proactive is an area for improvement."
What needs improvement?
All the cyber security vendors and their products need improvement, including F5 and this product. No one is 100% secured, because attacks are more sophisticated now, and the hackers have become more advanced.
Recently, I've seen one of the attacks on this particular network, where they managed to bypass its multi-factor authentication. They were able to bypass that level of security, and they managed to get into the network.
Every cyber security vendor needs to be proactive. No one is perfect, so even the rank one cyber security vendors should also keep their eyes open all the time.
It would also be better if F5 provided free product training for F5 BIG-IP Local Traffic Manager (LTM), so end customers could have more awareness and understanding of the product, so they'll know how to use it.
Our level of requirements, usage, and scalability are being met by this product. If we needed additional features, or if we needed additional licenses, all we need to do is just buy the additional features or licenses, so we currently don't have any additional features we'd like to be included in the next version of F5 BIG-IP Local Traffic Manager (LTM).
For how long have I used the solution?
My experience with F5 BIG-IP Local Traffic Manager (LTM) is a total of four years now. We have customers, e.g. from the government, who prefer this solution. We also propose it to them because they have a bigger environment, compared to the environment size of private companies. We have customers from the government, e.g. from the Department of Communication.
What do I think about the scalability of the solution?
F5 BIG-IP Local Traffic Manager (LTM) is scalable and secure, so we propose this solution to customers with bigger environments, e.g. those in the government.
How are customer service and support?
I'm rating F5 technical support a nine out of ten.
Which solution did I use previously and why did I switch?
We used Fortinet, but what we were getting from F5 BIG-IP Local Traffic Manager (LTM) was always more than what we got from Fortinet, even when using FortiWeb and Forti WAF cloud as a service, and even when considering the functionality of each product.
How was the initial setup?
F5 BIG-IP Local Traffic Manager (LTM) is more complex to implement. Implementation of this product would be much easier if you have the right service, e.g. consultation services included, support from the distributor or directly from the vendor itself, or a certified partner. Having consultation and support will help make it much easier for the end customer during implementation, but the implementation process for this product is more complex than Fortinet.
What's my experience with pricing, setup cost, and licensing?
The cost is high for this product, so small customers, e.g. those in a private bank, won't be able to afford F5 BIG-IP Local Traffic Manager (LTM), and they also don't really need the kind of support and functionality that this product gives.
For customers who are in the government, we propose F5 BIG-IP Local Traffic Manager (LTM) despite its cost being high, because they'll really need it. They host their applications in the cloud, and in private data centers, e.g. private cloud services, so they'll need the kind of protection that this product provides.
It depends on customer. Whenever we see that customers can't afford, or the environment is smaller, we propose Fortinet, or some other solution that's cheaper than Fortinet. We don't propose F5 BIG-IP Local Traffic Manager (LTM) to them.
Which other solutions did I evaluate?
I was able to evaluate Fortinet.
What other advice do I have?
We have a partnership with Fortinet, as a reseller of F5 BIG-IP Local Traffic Manager (LTM) and other F5 products. We are also a reseller of Cisco and Forcepoint products, though we just started with Forcepoint, so we haven't been doing much with their products currently.
My advice to users of F5 BIG-IP Local Traffic Manager (LTM), including people who are thinking of implementing this product, is that they need to have product awareness. What we are seeing in our government customers is that they don't have awareness, in particular, they don't know what they're using, which is why they're having issues. They need to understand the product first, and they need to go and get the training first, but they are hesitant to pay for the training.
Unlike Fortinet who provides free training, F5 doesn't. Ever since the pandemic, Fortinet has provided free training, but certification is not free. If F5 can provide free training for F5 BIG-IP Local Traffic Manager (LTM), that would be better.
My rating for F5 BIG-IP Local Traffic Manager (LTM) is eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Updated: December 2024
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