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Network8776 - PeerSpot reviewer
Network Presales Manager at a comms service provider with 51-200 employees
Real User
Alert notification window notifies of any issues and will then resolve them
Pros and Cons
  • "F5 BIG-IP is used with good applications and functions as an application firewall with additional features. We will not use any feature or any service unless there is a business case and there is a need for implementation."
  • "There are issues with F5 BIG-IP but they are minor issues not affecting production and services. Sometimes the operations and the facility systems fail. However, there is an alert action from the windows. An ordeal for the manager."

What is our primary use case?

We use F5 BIG-IP with LTM burst, SM burst, and ETM burst. We use it in our cloud service and all our service centers. We even offer F5 BIG-IP to our partners.

How has it helped my organization?

As a firm, we use F5 BIG-IP to provide load balancing over many to increase one of the hardware appliances that carries loads over the throughput they are providing. 

Ultimately, the service has not affected our customers. However, there was a failure in one of the nodes that became infected.

F5 BIG-IP did not sense that the virus was there. The security didn't function.

What is most valuable?

F5 BIG-IP is used with good applications and functions as an application firewall with additional features.

I've been building F5 BIG-IP. We will not use any feature or any service unless there is a business case and there is a need for business implementation. 

What needs improvement?

The products are great and easy to upgrade from time to time to improve functionality. F5 BIG-IP is working fine. We use it more in production and operations.

There are issues with F5 BIG-IP but they are minor issues, not big ones. This does not affect production and services.

Sometimes the operations and the facility systems fail. However, there is an alert action from the windows. 

Related to the groups, when it comes to cost, rates are regulated. When the market is not good, then we will consider doing the increase. 

In general, there are more features that could be provided with F5 BIG-IP if it were not so costly.

From application to application to customer respects, you can't always customize software based on customer requirements. If you don't consider that, you can't deliver.

Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
February 2025
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

F5 BIG-IP is very stable.

What do I think about the scalability of the solution?

F5 BIG-IP has good scalability. We have a team managing the product. The team consists of three specialists, but they do not manage that many customers, they manage customers.

How are customer service and support?

We're beginning to align well with F5 BIG-IP. I've been in contact with customer service.

I have notifications from the alert window and all of the issues would be resolved.

How was the initial setup?

The initial setup is not straightforward. You can consider F5 BIG-IP as a standard. It is not complex. In the end, the product itself is serving the business and services.

What about the implementation team?

For deployment, we used one engineer only. The main point to consider is the client's position. We have to respect the client's business requirements.

What's my experience with pricing, setup cost, and licensing?

5 BIG-IP is too expensive at the current licensing costs. 

Which other solutions did I evaluate?

We did not evaluate other options but chose 5 BIG-IP on basis of merit.

What other advice do I have?

We use F5 BIG-IP a lot in production right now. The product is indispensable to us.

I would rate the product an overall nine out of ten. Most of the benefits of F5 BIG-IP are cyclical because of the licensing costs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Rajnish Niraj - PeerSpot reviewer
Founder at Fencesense
Reseller
Top 5
Well designed, high availability, and suitable for large enterprises
Pros and Cons
  • "The solution could improve the ease of use, the management could be simplified. Other solutions are easier to use."
  • "The solution could improve the ease of use, the management could be simplified. Other solutions are easier to use."

What is our primary use case?

The solution is used for deploying applications.

What is most valuable?

The most valuable feature of F5 BIG-IP LTM is the operating system. It is nicely designed and orchestrated. The solution has all the features that are necessary for medium to large-sized enterprises would need to ensure their application are available throughout the globe. The LTM and DTM features combined provide a great service to organizations for presenting around the world which includes load balancing. 

If there are any problems with the applications during integration they can be managed well with the solutions' ability to provide visibility.

What needs improvement?

The solution could improve the ease of use, the management could be simplified. Other solutions are easier to use.

For how long have I used the solution?

I have been using F5 BIG-IP Local Traffic Manager (LTM) for approximately 15 years.

What do I think about the stability of the solution?

The stability of F5 BIG-IP LTM is great.

What do I think about the scalability of the solution?

50 percent of my customers are using this solution.

F5 BIG-IP LTM is a scalable solution.

How are customer service and support?

I have not needed technical support from F5 BIG-IP LTM.

How was the initial setup?

If you are an expert in F5 BIG-IP LTM then the solution is simple to implement. If someone is new to implementing the solution it is difficult.

The length of time it takes to do the deployment depends on the size of the network it is being deployed in.

What about the implementation team?

We do the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

This solution comes with a standard license, and there are also extra licenses that can be obtained. The licenses are purchasable for durations of one, two, three, and five years. The hardware is something to consider when purchasing

What other advice do I have?

I recommend this solution to my customers.

I rate F5 BIG-IP Local Traffic Manager a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
February 2025
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
reviewer2380533 - PeerSpot reviewer
Solutions Engineer at a tech services company with 1,001-5,000 employees
Real User
Improved our organization's performance by increasing the uptime of our applications
Pros and Cons
  • "I have never faced any stability issues with F5 BIG-IP Local Traffic Manager (LTM)."
  • "One improvement could be updating the user interface (UI)."

What is our primary use case?

I primarily use F5 BIG-IP Local Traffic Manager (LTM) for server load balancing and SSL offloading. The tool helps offload the SSL processes instead of having the servers handle it. Additionally, we use the Web Application Firewall (WAF) application for protecting our servers.

How has it helped my organization?

F5 BIG-IP Local Traffic Manager (LTM) has improved our organization's performance by increasing the uptime of our applications. By including redundancies for applications, the traffic is balanced across multiple servers, which helps secure our processes.

What is most valuable?

The most valuable features of F5 BIG-IP Local Traffic Manager (LTM) are server load balancing and SSL offloading or termination. These features help protect our servers and improve application uptime.

While F5 BIG-IP Local Traffic Manager (LTM) is not a do-it-all solution, it has a feature called iRules that allows customization of the device's non-default functionality.

What needs improvement?

One improvement could be updating the user interface (UI).

What do I think about the stability of the solution?

I have never faced any stability issues with F5 BIG-IP Local Traffic Manager (LTM).

What do I think about the scalability of the solution?

I do not have any complaints about scalability or technical issues with F5 BIG-IP Local Traffic Manager (LTM).

How are customer service and support?

Customer service and support depend on prioritization. However, support is good and on par with other solutions. They follow their SLAs precisely to reach out to us based on the priority of the issue.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

There are many competitors in the load balancing market. However, F5 has been a leader in load balancing solutions for many years. They offer a 'Swiss Army knife' approach with multiple functionalities like synchronization.

Which other solutions did I evaluate?

There are multiple solutions available in the market. I chose to work with F5 BIG-IP Local Traffic Manager (LTM) due to its comprehensive features and leadership in the industry.

What other advice do I have?

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Senior Security Specialist at Tech Mahindra Limited
Real User
Top 20
Good load balancing and web proxy features with good attack prevention
Pros and Cons
  • "It has helped a lot to protect our organization from external attacks, especially XSS or XSRF types of attacks."
  • "It requires a particular skill or training before being able to manage it."

What is our primary use case?

We use this product to hide true identity of our web servers from external users while balancing the loads of those external users. 

For load balancing, we have various load balancing method. We can define these methods at the node or pool level. 

We are retail users and have lot of websites for online businesses to prevent attacks. On those sites, there is a WAF module that we also use, which prevents attacks on it. 

It acts as a reverse proxy for our web servers, and we can use certificate to protect from attackers and send encrypted traffic to F5 which then decrypt and passes to the internal server after encrypting again using a server-side certificate or sending in plain form.

How has it helped my organization?

It has helped a lot to protect our organization from external attacks, especially XSS or XSRF types of attacks. 

It serves as a reverse proxy for our web servers which takes the request from the internet users on F5 public-facing IP using an encrypted connection and then it decrypts the packet using a client-side certificate. We use server-side certificates to encrypt the traffic and send it to the server. Internet users never know what the real server IP is. It does NATing to hide the identity and it has an ASM module to protect it from web attacks.

What is most valuable?

There are a lot of good things this solution has, including:

The LTM module helps to load balance the traffic among the internal web server in our case using round robin and least connection method.

The ASM module prevents web attacks and protects our web servers.

The irule feature is used to write these irules to redirect the traffic or sometimes prevent automated attacks such as through BOTs where the distinction between real and fake users becomes increasingly tricky.

Its virtual servers have the option to configure other things to increase the speed of serving requests like the use of a persistence profile.

What needs improvement?

The major drawback is it has lot of options nested inside, and each option has a lot of options. I'm not sure who might be using all those options or even some (limited) good options. They should pare everything down.

It requires a particular skill or training before being able to manage it. Creating virtual servers, managing pools, and nodes until it is working on WAF side of it becomes difficult while writing the irules.

Another drawback is we are using a physical appliance. It becomes very slow and unresponsive. Even logs cannot load on the box to troubleshoot. It overwrites the logs. They need to do something in log storage locally on this box in the next release.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1589751 - PeerSpot reviewer
Senior Network Engineer at a comms service provider with 10,001+ employees
Real User
Stable solution but could improve its integration in future releases
Pros and Cons
  • "In terms of stability, it is stable."
  • "In terms of what could be improved, I would expect more integration with different platforms and more integration with the backend systems. Additionally, in the next release, I would like a more secure version."

What is our primary use case?

In terms of our primary use cases - all our web services, our main web portals, and our TV service sit behind the F5, so any customer would have to traverse our F5 for the services at the back of it.

It serves our backend and front end services.

What needs improvement?

In terms of what could be improved, I would expect more integration with different platforms and more integration with the backend systems.

Additionally, in the next release, I would like a more secure version.

For how long have I used the solution?

I have been using F5 BIG-IP Local Traffic Manager for about five years now.

What do I think about the stability of the solution?

In terms of stability, it is stable, but we have a regular update program because of the security vulnerabilities, meaning bugs. So it is an ongoing thing maintaining them.

It's a bit of an overhead at the moment.

What do I think about the scalability of the solution?

In terms of how many users we have using it, for the end user, all our customers go through the F5, so they are using it in terms of service. In terms of our engineers and how many people use it, that depends. If you're deploying it or you're in operations, like I am, there are hundreds of engineers and internal users.

How are customer service and technical support?

We have weekly calls with F5 directly. We used to go through a third party, but now we go directly to F5 for our support.

What's my experience with pricing, setup cost, and licensing?

When you buy it you have a license bundle which I think you have to renew every year or every couple of years.

What other advice do I have?

On a scale of one to ten, I would probably give F5 BIG-IP Local Traffic Manager a six.

I would give it a warm recommendation, I would not give it a glowing recommendation. I'd give it a warm, "Tread with caution."

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1633455 - PeerSpot reviewer
Director at a financial services firm with 501-1,000 employees
Real User
Good depiction of profiles, very easy to set up, and very stable
Pros and Cons
  • "iRules are very valuable. In addition to that, the way profiles are depicted by the LTM is also very good."
  • "A lot of functions that are attributed to iRules can actually be simple profile changes. iRules do have a certain performance impact. Therefore, instead of writing simple iRules, they can create certain profiles for classes that will perform the same function."

What is most valuable?

iRules are very valuable. In addition to that, the way profiles are depicted by the LTM is also very good.

What needs improvement?

A lot of functions that are attributed to iRules can actually be simple profile changes. iRules do have a certain performance impact. Therefore, instead of writing simple iRules, they can create certain profiles for classes that will perform the same function.

Its scalability and pricing can also be improved.

For how long have I used the solution?

I have been using this solution for more than 12 years. We are currently using version 15.1.2. The latest one is 16.0, but we are still evaluating it.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is not scalable. It is a licensed product. They are coming up with some scalable options, but for existing products, throughput is limited. Currently, if you have a 200 Mbps license, then it can go to a maximum of 200 Mbps. If you want it to go further than that, then you have to buy a new license.

How are customer service and technical support?

Their technical support is good.

Which solution did I use previously and why did I switch?

I've been working for 12 years, and F5 was the first LTM product. In addition to F5, I've also worked on Citrix NetScaler, Load Balancer, Kemp, and Cisco ACE (no longer in service). I prefer F5 over all of them.

How was the initial setup?

Its initial setup is very easy. The biggest advantage that F5 has is that its initial setup is very simple.

What's my experience with pricing, setup cost, and licensing?

It is quite expensive as a product. Because it is very stable, it is also expensive.

What other advice do I have?

For mission-critical applications, you can trust F5 with any of your load balancing functions. However, if you have a UAT environment or a test setup, it won't be suitable because it is a pricey product. You can then go for an open-source product or any software with load balancers. VMware has recently come up with AVI load balancers.

I would rate F5 BIG-IP Local Traffic Manager (LTM) an eight out of 10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
MariosChristodoulou - PeerSpot reviewer
Chief Information Officer at F.P. eSafe Solutions LTD
Real User
Top 10
Good performance, easy to configure and simple to set up
Pros and Cons
  • "We enjoy its overall ease of use."
  • "The pricing could always be better. It's a bit expensive."

What is our primary use case?

The product can be used for many applications including load balancing and GLB's overload balancing. It depends on the module. If there's a public APM you can use it for WAF and many other use-cases. 

What is most valuable?

The performance of the product is great. 

We enjoy its overall ease of use.

It's relatively easy to configure. There's a certain level of fine-grain configurations that you can perform.

The solution is very stable.

We've found the product to be quite scalable.

The initial setup is very straightforward. 

What needs improvement?

The pricing could always be better. It's a bit expensive.

It would be ideal if they offered integration with NGINX. They purchased NGINX as well. Therefore, if it's got integration with NGINX, then you kind of have one single pane of a console for all the F5/NGINX portions of your work. 

For how long have I used the solution?

I've been using the solution for six years. It's been a while.

What do I think about the stability of the solution?

The stability is very good. The performance is reliable. It doesn't crash or freeze. We don't find there are a lot of bugs or glitches. 

What do I think about the scalability of the solution?

The scalability is great. If a company needs to expand it, it can do so easily.

We have about 2,500 users on it currently.

We do plan to increase usage in the near future.

How are customer service and technical support?

We've used technical support in the past and have been satisfied with the level of attention we receive. They are helpful and responsive. 

How was the initial setup?

The installation process is not overly complex or difficult. It's very straightforward and pretty simple. 

The deployment is fast as well. It takes maybe an hour to an hour and a half to set everything up. 

We have two people on staff that can handle deployment and maintenance. They are admins.

What about the implementation team?

I handled the installation myself. I did not need the assistance of any integrator or consultant. It was all handled in-house. 

What's my experience with pricing, setup cost, and licensing?

The solution could work at lowering its prices a bit.

The licensing needs to be a bit more flexible.

We pay our licensing fees on a yearly basis. 

Which other solutions did I evaluate?

We did evaluate other solutions before choosing this product. However, it was a long time ago. I can't recall the products we looked at. One might have been Barracuda.

What other advice do I have?

We're a customer and a partner of F5.

The product is an on-premise virtual edition solution.

I'd rate the solution at a nine out of ten. We've been mostly quite happy with it so far.

I'd recommend the solution to other users and organizations. Our experience has been a positive one. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1433067 - PeerSpot reviewer
Director of Network Strategies and Technologies at a comms service provider with 1,001-5,000 employees
Real User
Flexible with good technical support and horizontal scalability
Pros and Cons
  • "The product is quite flexible."
  • "The cost of the solution is pretty high. It would be ideal if it was more reasonable."

What is our primary use case?

The F5 is something we purchased for another project that has not been turned on just yet.

What is most valuable?

The solution is very powerful.

The product is quite flexible. 

The horizontal scalability that is on offer is very good as well.

What needs improvement?

I would like to see some better documentation focused on our website and better search criteria. That's probably the best way to say that there needs to help with research.

The cost of the solution is pretty high. It would be ideal if it was more reasonable.

For how long have I used the solution?

We were originally supposed to launch this project for a client, however, that hasn't materialized yet.

What do I think about the scalability of the solution?

While we never really got around to scaling the solution just yet, there is horizontal scalability that is on offer that seems very good.

This is being deployed in a service provider environment. Therefore, it'll be impactful to all of our customers. However, I would say as far as internal support users, we have a team of probably ten that'll be supporting this product once it's launched in production.

How are customer service and technical support?

In terms of technical support, so far it has been pretty good. That said, it's more to set up the solution versus actual production support. They're not helping us deal with bugs or glitches, they've just been helping us with a rather complex implementation. We've been satisfied with their assistance in that sense. They seem knowledgeable and responsive.

How was the initial setup?

The initial setup is largely complex. However, we had a lot of help from their internal sales team or support team has been important in terms of working around the difficulties.

We have a staff of ten that are handling deployment and maintenance. They're not dedicated just to this product, however. They support our overall service provider architecture.

What's my experience with pricing, setup cost, and licensing?

The cost is quite high. The long-term support in particular is quite high.

Customers need to be aware that each feature is licensable, which allows costs to accrue.

What other advice do I have?

We're just a customer. We don't have a business relationship with F5.

The F5 is something we purchased for another project that has not yet been turned up. That said, the experience I've had with F5 has been very positive, specifically working directly with their corporate sales engineering team. 

Overall, I'd rate the solution eight out of ten. If it wasn't for the high cost of the product, I might rate it a bit higher.

I would advise those considering the solution to explore all options. Specifically, the total cost of ownership. It can be lower with some other vendors. A10 is oftentimes a lower cost of ownership. One challenge with F5 is everything is a licensable feature. Whereas something like an A10 is not. You see the same challenges with a Cisco type of device as well, however, it's in a different arena, with different products.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.