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Sr. Manager - IT at Durr India
Real User
Effective blocking features, helpful support, but lacking server control management
Pros and Cons
  • "The most useful features of Forcepoint Data Loss Prevention are the transfer through Bluetooth can be blocked and the transfer to the cloud-based storage can be blocked. The features are wonderful."
  • "Forcepoint Data Loss Prevention can improve by having an uninstall option for the client or restart of a client agent can be controlled from the server. This feature is missing which is available with other solutions."

What is most valuable?

The most useful features of Forcepoint Data Loss Prevention are the transfer through Bluetooth can be blocked and the transfer to the cloud-based storage can be blocked. The features are wonderful.

What needs improvement?

Forcepoint Data Loss Prevention can improve by having an uninstall option for the client or restart of a client agent can be controlled from the server. This feature is missing which is available with other solutions. 

For how long have I used the solution?

I have been using Forcepoint Data Loss Prevention for approximately two years.

What do I think about the stability of the solution?

Forcepoint Data Loss Prevention is a stable solution.

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Forcepoint Data Loss Prevention
November 2024
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What do I think about the scalability of the solution?

The scalability of Forcepoint Data Loss Prevention is good.

We have approximately 500 users using this solution in my organization.

How are customer service and support?

I used the support a couple of times and they were good.

I rate the support from Forcepoint Data Loss Prevention a four out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously used Symantec.

How was the initial setup?

Forcepoint Data Loss Prevention is a medium level of difficulty for the initial setup. It's not easy or very complicated. 

What about the implementation team?

We required a consultant for the implementation of Forcepoint Data Loss Prevention. I do the maintenance and support for the solution.

What's my experience with pricing, setup cost, and licensing?

Forcepoint Data Loss Prevention is costlier than other brands, but not all. Of the solutions, I have used Forcepoint Data Loss Prevention is more costly.

What other advice do I have?

I rate Forcepoint Data Loss Prevention a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Division Unit ITSM Head at Mana
Real User
Top 20
Stable, easy to set up, provides good support, and has an OCR feature
Pros and Cons
  • "The most valuable feature of Forcepoint Data Loss Prevention is the OCR."
  • "An area for improvement in Forcepoint Data Loss Prevention is the complex UI and policy deployment. You have to find the policies, and then designing the policies is also tricky."

What is our primary use case?

Forcepoint Data Loss Prevention works to protect data from attacks, which is a company requirement. It works on networks and has an OCR feature, with OCR being the primary use case for it in my company.

What is most valuable?

The most valuable feature of Forcepoint Data Loss Prevention is the OCR.

What needs improvement?

An area for improvement in Forcepoint Data Loss Prevention is the complex UI and policy deployment. You have to find the policies, and then designing the policies is also tricky.

As Forcepoint Data Loss Prevention has some complex policy implementations, I want a more straightforward policy deployment from it in the future.

For how long have I used the solution?

I've been using Forcepoint Data Loss Prevention for the last few years.

What do I think about the stability of the solution?

Forcepoint Data Loss Prevention is a stable product.

How are customer service and support?

My company logs tickets in the Forcepoint Data Loss Prevention support portal whenever there's an issue. Support-wise, I'm giving the team eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup for Forcepoint Data Loss Prevention is easy. My company did a POC and demo session, and the solution is currently in the deployment phase.

What's my experience with pricing, setup cost, and licensing?

The pricing for Forcepoint Data Loss Prevention is more expensive than Symantec, but it's negotiable. It depends on how well you negotiate. The solution is worth the money, though, based on the services and facilities it provides to my company.

What other advice do I have?

My company uses Forcepoint Data Loss Prevention.

I'm using the latest version of the solution because my company updates Forcepoint Data Loss Prevention every time there's a new version.

My company has more than one thousand Forcepoint Data Loss Prevention licenses.

I would recommend Forcepoint Data Loss Prevention, depending on your scenario and the industry you're working in. The primary consideration for using the solution would be your use cases. If it fits your use case, I'd tell you to go for Forcepoint Data Loss Prevention.

The solution is quite mature compared to other DLP products, so my rating for Forcepoint Data Loss Prevention is eight out of ten.

My company is a Forcepoint Data Loss Prevention user.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Forcepoint Data Loss Prevention
November 2024
Learn what your peers think about Forcepoint Data Loss Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Security Engineer at Protego Trust Bank
Real User
Top 5
Has a lot of article and is stable but needs better pricing
Pros and Cons
  • "It was mostly stable."
  • "The ease of deployment wasn't as flexible as Digital Guardian."

What is our primary use case?

We're trying to use the solution for data loss prevention on the endpoints.

How has it helped my organization?

Every time I pushed the agent to laptops, I wasn't able to gain visibility.

What is most valuable?

I do not have any real valuable features at the moment. 

It was mostly stable. 

There is a lot of articles and documentation that technical support direct you to.

What needs improvement?

Getting tech support to assist us took too long. 

The communication between endpoints and the DLP over the internet was difficult.

The ease of deployment wasn't as flexible as Digital Guardian. We did not have a good deployment experience. 

It needs better pricing.

There is too much going on. We need help understanding all of their tools and offerings. We need to understand their offering, and we don't right now.

An integration deployment feature would be great for APIs. They need to use standard APIs and tools.

They need more resources online to assist users in looking for the most up-to-date documentation. 

For how long have I used the solution?

I've used the solution for two months. 

What do I think about the stability of the solution?

I'd rate the stability six out of ten. It was okay. It could have been better. 

What do I think about the scalability of the solution?

I did not look into scalability. 

How are customer service and support?

Customer support simply directs us to links to read up on our own. When we contact support, we need one on one help, not directions to articles. They need to improve the way they deal with customers and be more hands-on. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I've also used Digital Guardian. It is an easier solution to deploy.

How was the initial setup?

The initial setup was not that simple. The solution itself is too big, too vast, to really learn properly. It also wasn't as flexible as we needed it to be 

What's my experience with pricing, setup cost, and licensing?

The cost is too high. They need to work on their pricing model. 

Which other solutions did I evaluate?

I wasn't a part of the decision-making process. 

What other advice do I have?

I cannot recall the version number we're using. 

I'd advise potential new users to do a proof of concept and check vendor integrations. Increase the POC to two or three months, and don't be rushed into the product until you are ready.

The solution is too fast to learn everything. Digital Guardian was much more manageable. 

I'd rate the solution seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ManjitSingh - PeerSpot reviewer
Cyber Security Engineer, team lead at a wellness & fitness company with 10,001+ employees
Real User
Top 10
DLP great for encryptions; tech support is quite helpful
Pros and Cons
  • "The feature I found most valuable is the DLP. We are using it to do encryptions."
  • "My opinion is that the dashboard could be improved and made more user-friendly. They do not enable a wide range of proper inquiries and we need to identify much of what we need on our own, like incident severity."

What is our primary use case?

Our primary use case for this solution is for malicious activities.

What is most valuable?

The feature I found most valuable is the DLP. We are using it to do encryptions.

What needs improvement?

My opinion is that the dashboard could be improved and made more user-friendly. They do not enable a wide range of proper inquiries and we need to identify much of what we need on our own, like incident severity.

In the next release, I'd like to see the updates working properly as the priority apps we have are not upgrading the agent that we have installed.

For how long have I used the solution?

I have been using this solution for about a year and a half.

What do I think about the stability of the solution?

I would rate the stability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

What do I think about the scalability of the solution?

I would rate the scalability of this solution a six, on a scale from one to 10, with one being the worst and 10 being the best.

How are customer service and support?

I would say that their technical support is quite helpful. I would rate them a seven, on a scale from one to 10, with one being the worst and 10 being the best.

How would you rate customer service and support?

Neutral

How was the initial setup?

Our model of deployment is on-premises. The only issue with deployment that we've found is that sometimes OPC is not able to connect to SCM or to a particular vendor. The deployment took around 20 minutes. Everyone was involved in the deployment of this solution, every department. It takes about two to three people to maintain this solution.

What about the implementation team?

We used an in-house team to do the deployment of this solution.

What other advice do I have?

There are around 16,000 users of this solution in our company.

I would recommend this solution to other people.

I would rate this solution as a whole a 10, on a scale from one to 10, with one being the worst and 10 being the best.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Edwin Eze Osiago - PeerSpot reviewer
Regional Solutions Manager (Sub-Sahara Africa) at Infodata
Real User
Offers a unique fingerprinting technology; ensures company-sensitive data is protected
Pros and Cons
  • "A very user-friendly predefining feature."
  • "Lacks the ability to control the USB port devices so that content coming out of the port is blocked."

What is our primary use case?

We use this product to ensure that our intellectual property is protected. DLP gives us control over IPs and company-sensitive data. It also helps us ensure compliance with global policies and industrial policies like CISS, personally identifiable information, and all sorts of data. 

What is most valuable?

Forcepoint has a unique fingerprinting technology. We set a policy and as soon as a document goes into the repository, the policy applies. When I receive a document from my MD and want it to remain within the organization, I move it into a repository and it's viewed as sensitive. It's an efficient way to ensure that documents are safe. DLP ensures that data doesn't flow out. 

I would also add that the predefining feature is a very simple process. You pick your industry, add the email, choose your country, populate the type of policies that suit your region, and your industry, and then you can choose what to block and what to allow. 

In general, Forcepoint is miles ahead of its competitors. The closest similar solution would be Symantec, but they're still miles behind.

What needs improvement?

Currently DLP is an on-prem product and the cloud version is an add-on. I'd like to see DLP as a cloud or hybrid option so we can deploy it as a full cloud solution or on-prem as we choose. I hope they're looking in that direction, it would make a huge difference.

Most of my customers are looking for the ability to control or shut down the USB port devices so that content coming out of the port is blocked. Forcepoint added it to the DUP add-on. McAfee DLP has that feature and most of our customers requesting this have moved from McAfee and want it in Forcepoint DLP.

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

The solution is stable. It's been around for a while and has never needed a patch or hub fix. 

What do I think about the scalability of the solution?

The solution is scalable, we currently have 2,600 users. 

How was the initial setup?

If I have all the prerequisites, all the firewalls open and everything, I can deploy in one day. The initial setup requires some expertise to implement. It's easy for me because it's something I've been running for a couple of years. Policies are the issue and they have to be tweaked every day. 

What's my experience with pricing, setup cost, and licensing?

The product is very cheap because it's a DLP switch. It comprises DLP for endpoint, DLP for the network, and DLP for discovery. Forcepoint sells the DLP endpoint, the DLP network, and the DLP discovery separately, and you can choose what you want. We go for the suite which comprises all three which is cheaper.

What other advice do I have?

This is a good product. It's important to understand your needs and pain points.  Once you're clear about why you want it, it's easy to set up and then build from scratch in line with what you want to achieve. 

I rate this solution nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Raheel Naveed - PeerSpot reviewer
Senior Consultant DIS-InfoSec at Systems Limited
Real User
Top 10
The data visibility is very valuable
Pros and Cons
  • "Forcepoint's data visibility is the most valuable feature."
  • "They need to improve their reporting feature as well as the incident response."

What is our primary use case?

Some implementations in Forcepoint are easy to do. 

We cannot implement very complex policies or use cases with Forcepoint.

What is most valuable?

Forcepoint's data visibility is the most valuable feature. 

What needs improvement?

They need to improve their reporting feature as well as the incident response. They have very limited and basic response rules available for incident management so they need to improve them.

For how long have I used the solution?

I have been using Forcepoint Data Loss Prevention fora year and a half.

What do I think about the stability of the solution?

I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

The scalability is an eight out of ten. 

How are customer service and support?

The technical support is average.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. It takes about three to four hours to implement this solution.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. 

What other advice do I have?

Overall, the solution is an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
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PeerSpot user
Mitesh D Patel - PeerSpot reviewer
Senior Technical Consultant- Cyber Security at Ivalue Infosolution
Real User
Top 5Leaderboard
Helpful to prevent leakage of sensitive data
Pros and Cons
  • "The technical support for the solution is very good."
  • "If you are a macOS user, there are issues in the area of USB control."

What is our primary use case?

Major compliance issues are faced by every manufacturer or by those who use customer data. From a compliance point of view, people want a DLP solution for their organization. Every organization needs a DLP solution to prevent data leakage to external sources outside the company, making it one of the major use cases for every customer as they require a DLP tool that covers multiple channels like email, web, network, printers, USB, and removable devices.

What needs improvement?

Some of our company's customers who want the tool to deal with some of their use cases are macOS users. When it comes to the area of USB control, macOS takes five to ten seconds, meaning there are some solution-designing problems attached to it. With Forcepoint Data Loss Prevention, policies can be applied in Windows within a fraction of a second, but for MacOS users, it takes five to ten seconds, and during these seconds, data leakage from inside to outside an organization can happen. The product is compliant with Windows. My company suggests the product to those who have a Windows operating system in their environment. If you are a macOS user, the problem or concern arises due to the issues attached to the area of USB control. As a whole, macOS is good for users. The aforementioned details regarding macOS need to be considered for improvement.

For how long have I used the solution?

I have been using Forcepoint Data Loss Prevention for 5 years. I am a reseller of the tool.

What do I think about the stability of the solution?

The product's stability is very good, and it is a major reason why it is considered a market leader.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a nine out of ten.

My company caters to the needs of multiple customers who use the product.

How are customer service and support?

The technical support for the solution is very good.

How was the initial setup?

The product's initial setup phase was easy.

The solution is deployed on an on-premises model.

The time taken to deploy the product is something which depends on the solution or the setup. Mostly, the solution can be deployed within three days, after which some finetuning is required to meet the requirements of our company's customers.

What other advice do I have?

Speaking about how the tool improves data security and compliance posture, I would say that there are multiple products, one of which is a DLP tool, required from a complaint point of view when it comes to data security.

The product's most valuable features for protecting sensitive data revolve around areas like data discovery, data classification, and data leakage. Forcepoint also provides pre-defined templates for data classification covering components like PII, PHI, and PCI.

Forcepoint DLP is a leading tool in the market.

The policy management and the incident reporting system are very easy since, in our company, we just need to integrate it with our user group and users, based on which we configure the policy and apply it within a fraction of a second. The aforementioned details explain why Forcepoint is leading in the market with respect to DLP products.

The data fingerprinting part is a major reason why my company chose Forcepoint Data Loss Prevention. In our company, we need to use areas like PII, PHI, and PCI, so that, though we can share data via emails or any other channels, we get to block specific areas with the fingerprinting feature of Forcepoint Data Loss Prevention .

From a DLP perspective, Forcepoint Data Loss Prevention is the best. There are no other competitors who can compete with Forcepoint in the area of DLP.

In Forcepoint Data Loss Prevention, the user risk scoring impacts security operations and incident response since it is very easy to deploy from our company's customers' perspective, and it makes their day-to-day operations very easy with respect to incident response.

The main benefits of the use of the solution stem from the fact that it ensures that there are no chances of data leakage of any confidential data from inside to outside of the organization.

I rate the tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Richard Hermogeno - PeerSpot reviewer
Channels Management Head at Philippine National Bank
Real User
Top 5
Provides good security, is scalable, and stable
Pros and Cons
  • "The most valuable feature is security."
  • "The setup is complex and has room for improvement."

What is our primary use case?

Forcepoint is installed on our company-issued laptops to act as an on-premises firewall. This ensures that we cannot access websites that are not whitelisted in the Data Loss Prevention (DLP) system, even when working from home.

What is most valuable?

The most valuable feature is security.

What needs improvement?

The administration should take a proactive approach to ensure that research-related websites can be accessed without having to be whitelisted, even if there are some sites that remain off-limits.

The setup is complex and has room for improvement.

The support is slow and has room for improvement.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The solution is as stable as our internet connection.

What do I think about the scalability of the solution?

I give the scalability a nine out of ten.

We have 3,000 employees using the solution.

How are customer service and support?

We use third-party technical support. The turnaround time for support is slow.

How was the initial setup?

I believe the initial setup is complex and is handled by another team.

The deployment was done over the weekends and it took the IT team approximately two to three months to deploy bank-wide.

What's my experience with pricing, setup cost, and licensing?

The licensing is on an annual basis.

What other advice do I have?

I give the solution a nine out of ten.

The solution requires around 15 people for deployment and maintenance.

I recommend the solution to others.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Forcepoint Data Loss Prevention Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Product Categories
Data Loss Prevention (DLP)
Buyer's Guide
Download our free Forcepoint Data Loss Prevention Report and get advice and tips from experienced pros sharing their opinions.