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reviewer1377858 - PeerSpot reviewer
General Manager - Presales Cloud & Security at a tech vendor with 1,001-5,000 employees
Real User
Stable protection with impressive scalability
Pros and Cons
  • "Forcepoint has been the leader in the space for many years and they, are very well established, and mature."
  • "The price could be reduced to be more cost, effective."

What is our primary use case?

We are system integrators. We sell solutions to suit our customers' needs.

Forcepoint Data Loss Prevention is used for securing your mission-critical data.

What is most valuable?

Forcepoint has been the leader in the space for many years and they are very well established, and mature. This is why customers choose Forcepoint DLP.

It's quite scalable.

What needs improvement?

The price could be reduced to be more cost-effective.

For how long have I used the solution?

We have been selling Forcepoint Data Loss prevention for one year.

Buyer's Guide
Forcepoint Data Loss Prevention
November 2024
Learn what your peers think about Forcepoint Data Loss Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

Forcepoint DLP is scalable and one of the reasons they are quite popular.

The majority of our clients are large enterprise companies.

How was the initial setup?

The initial setup and time it takes to deploy is dependant on the customer's environments and requirements.

After it is deployed, Forecepoint Data Loss Prevention requires maintenance and support.

What about the implementation team?

We are service providers. We implement this solution for our clients and provide support.

What's my experience with pricing, setup cost, and licensing?

Forcepoint DLP is a bit expensive.

There are additional fees associated with this solution. Customers are aware in advance and usually opt to include them.

Which other solutions did I evaluate?

Some of our clients find it to be costly and explore other solutions that are cost, effective.

What other advice do I have?

Before implementing this solution, you need to have an understanding of your environment. You need full visibility. Many customers are not aware of their environment and where all of the data is.

In summary, it's a fantastic product.

I would rate Forcepoint Data Loss Prevention a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
SteffyJoy - PeerSpot reviewer
Cyber Security Consultant at Mechsoft
Reseller
Top 10
Easy implementation, user-friendly, and scales well
Pros and Cons
  • "We appreciate the user-friendliness and ease of implementation of the Forcepoint Data Loss Prevention platform. The availability of the vendor support team is an added advantage."
  • "The support could improve Forcepoint Data Loss Prevention."

What is our primary use case?

Many organizations will have different use cases with Forcepoint Data Loss Prevention. Many companies are moving to an Amazon AWS cloud-based dashboard.

The solution has three deployed options, cloud, on-premise, and hybrid.

What is most valuable?

We appreciate the user-friendliness and ease of implementation of the Forcepoint Data Loss Prevention platform. The availability of the vendor support team is an added advantage.

What needs improvement?

The support could improve Forcepoint Data Loss Prevention.

For how long have I used the solution?

I have been using Forcepoint Data Loss Prevention for approximately four years.

What do I think about the stability of the solution?

There are some improvements that can be made in stability.

I rate the stability of Forcepoint Data Loss Prevention an eight out of ten.

What do I think about the scalability of the solution?

Forcepoint Data Loss Prevention is scalable. Our customers have between 3,000 and 10,000 devices using the solution.

The solution is scalable.

How are customer service and support?

Customers that have voiced technical support could improve.

How was the initial setup?

We have a flexible model to size customers' requirements to deploy the solution and the process for us is not difficult.

The charges that the vendor has for the implementation are expensive.

What about the implementation team?

We have a team of three people who are certified in implementing the solution.

What's my experience with pricing, setup cost, and licensing?

There is an annual subscription model and the amount depends on the type of implementation.

What other advice do I have?

I rate Forcepoint Data Loss Prevention a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Forcepoint Data Loss Prevention
November 2024
Learn what your peers think about Forcepoint Data Loss Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Co-Founder at Avant Consulting
Reseller
Protection for your critical data that is quick to deploy and inexpensive
Pros and Cons
  • "The product is good and reliable. The vendor company is continually improving it and they seem to stay one step ahead."
  • "Everything can be improved and maybe there is a way to improve the user experience through the interface."

What is our primary use case?

We mainly use this solution for data protection and access to our critical company information.  

What is most valuable?

I do not think I should name a specific feature that is the most valuable because it is a product we are using as a unified solution and that is very important because it is one of the leaders in the Gartner Magic Quadrant. So there is not a specific feature that is more important than the whole of it together.  

What needs improvement?

The product is actually quite a good and reliable product and I don't know what to suggest because we are quite satisfied with it. So I would not want to name something that could be improved because it is a product that the vendor company is continually improving and upgrading on their own. The new features that they add in are quite satisfying for our needs. They seem to stay one step ahead.  

There are customers that are moving from Fortinet or Cisco to Forcepoint. I think that is mainly because it is coming from military technology, from Raytheon (defense contracting), so it is quite well rated even though it has not been around for a long time.  

In the next release of Forcepoint DLP, I don't really think that there a lot of things that I would need. I guess that there is always a way to improve the experience surrounding the user interface.  

For how long have I used the solution?

We have been using this solution for about two years now.  

What do I think about the stability of the solution?

The product is very stable.  

What do I think about the scalability of the solution?

It is very easy to scale this product because it is made to be used by big enterprises and also fleet management sites all over the world. We have about 100 users who are working with the solution within our company. They are normal end-users, not administrators, and the product is installed on each computer. We only require one person on staff for deployment and maintenance. It is actually less than one person. But it is one person dedicated to the task of supporting the product.  

How are customer service and technical support?

We have had the opportunity to use their technical support. They were very prompt and very good about getting us what we needed. They are very skilled and we were satisfied with their work.  

Which solution did I use previously and why did I switch?

We did not use another solution previously before using Forcepoint DLP.  

How was the initial setup?

The setup for the product is quite straightforward. It takes maybe 10 or 15 minutes to be installed before it is ready to be used. For the integration, it took maybe one day. In all, it was very fast.  

What about the implementation team?

We did the deployment of the solution with the help of our own team. I was not directly involved.  

What's my experience with pricing, setup cost, and licensing?

The cost for the product for us is less than $10 per user. We do not pay any additional costs for technical support. Everything is included.  

Which other solutions did I evaluate?

Before choosing Forcepoint DLP we did evaluate other options in the product category like from CA Technologies (Computer Associates, acquired by Broadcom, Inc.). We also considered a DLP product by Symantec.  

What other advice do I have?

Advice that I would give to someone looking into implementing Forcepoint DLP is to take care and compare it to other solutions. Other solutions may have a more established reputation because Forcepoint is a new name on the market. But I would recommend taking a look at all the technical features and the pricing as part of their consideration before making a decision.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Forcepoint DLP as a nine-out-of-ten. The thing that would make it a ten for me would be for the company to improve the technical implementation. It should be better organized.  

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: distributor
PeerSpot user
Security Consultant and Cybersecurity Support at a tech services company with 51-200 employees
Real User
Good technical support, easy to install, and the CASB feature is helpful
Pros and Cons
  • "After the configuration, it is very stable, and in the last two years, I haven't been faced with many issues or product-related challenges."
  • "The initial setup is a bit complex. You will need help from the peer support team in the configuration."

What is our primary use case?

The primary use case for this solution is DLP.

What is most valuable?

Some of the features that I find to be valuable are the data loss features, such as CASB, Network, and Email.

What needs improvement?

The Database needs to be improved and fine-tuning is required on this product.

If they fine-tune it more, It will reduce the time that the client is spending on doing it. There are competitors on the market who are doing that now.

I realized that the engineering team is working on updates and improvements, so it is possible they are working on this now and will make it better. There are more things to see with this solution.

There are default policies regarding the source code and your instant messages. They should have been upgraded. I had already raised this and opened a ticket regarding this issue, and they are working on it.

The way DLP is now, people are using many different electronic things. DLP needs to put some focus on improving.

For how long have I used the solution?

I have been using this solution for the last two years.

What do I think about the stability of the solution?

This solution is one hundred percent stable.

After the configuration, it is very stable, and in the last two years, I haven't been faced with many issues or product-related challenges.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and technical support?

The technical support is very nice. I don't have any issues other than the time zones. It's a bit of an issue for me.

The support is over email only.

How was the initial setup?

The initial setup is a bit complex. You will need help from the peer support team in the configuration.

The environment is based on your environment and there were some policy-related issues, but they have been fixed internally.

What other advice do I have?

It is better to use this solution first, before using others.

Overall it's a nice product.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2134215 - PeerSpot reviewer
Consultant at a financial services firm with 10,001+ employees
Real User
Top 5Leaderboard
Provides visibility under a single console and is good with integration
Pros and Cons
  • "Has multiple modules and is good with integration."
  • "The solution lacks sufficient customization."

What is our primary use case?

We use this solution for data loss prevention, enforcement and monitored file labeling. 

How has it helped my organization?

Having visibility under a single console has helped us. 

What is most valuable?

The solution has multiple modules and is good with integration. It also enables data classification and monitored file labeling. It's a classic solution. 

What needs improvement?

They should support additional customization of SMTP or port customization.

For how long have I used the solution?

We've been using this solution for four years. 

What do I think about the stability of the solution?

The stability is very good. 

What do I think about the scalability of the solution?

Scalability comes with the license so it's based on your requirements. If you want to increase the number of users you may need to rescale. To do that requires different hardware. 

How are customer service and support?

The customer support is far from perfect but it's okay. 

How was the initial setup?

Because the solution is deployed on premise, you need to deploy every component based on SQL.

What other advice do I have?

It's important to work your way through the console first because you'll need it to manage the solution. There are multiple components and they all need to be understood. 

I rate this solution nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Product Manager with 201-500 employees
Reseller
Cost-effective, intuitive GUI and is easy to scale
Pros and Cons
  • "The GUI is very intuitive. That is the way I would explain its ease of use. It is straightforward."
  • "Usually for the biome of a small company, like 50 users, setup takes more than one week."

What is our primary use case?

Most of the time we leave it at the first party level because of its ease of use and they do not need too much knowledge to use it. We offer it within the SMB market because it's not complex like other DLP solutions on the market, like McAfee. It is good for retail and the SMB, but I think they must have a COM-LAN with a stand-up LAN.

What is most valuable?

The GUI is very intuitive. That is the way I would explain its ease of use. It is straightforward.

For how long have I used the solution?

I have been using Forcepoint Data Loss Prevention for over a year.

What do I think about the stability of the solution?

As for its stability, it is very stable.

What do I think about the scalability of the solution?

I believe it is very easy to scale.

Our clients are small and medium businesses.

How are customer service and technical support?

Support is quite good for this product

How was the initial setup?

The initial setup is very simple. You can deploy for 10 users or up to a hundred users in the same way.

In all cases we do the data classified setup. Usually for the biome of a small company, like 50 users, setup takes more than one week.

What's my experience with pricing, setup cost, and licensing?

I think it's the most cost-effective and affordable solution compared to other solutions that I have. I have not heard anything bad from customers.

What other advice do I have?

If anyone is looking for simplicity in a DLP solution, they must go with Forcepoint. 

On a scale between one and ten, I would rate Forcepoint a nine.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
System Engineer at ABM Info. tech
Real User
Built-in PCI policies are helpful and we can download updates to those policies as they become available
Pros and Cons
  • "One of the most valuable features is the set of built-in policies that Forcepoint has for PCI compliance. We just need to activate them and start working. Without them, it would be a big task to do a data transformation."
  • "The reporting features, the real-time reporting, can be improved in Forcepoint. On the dashboard, we don't have a feature that shows real-time incidents. We have to schedule a report in the environment."

What is our primary use case?

We are using it for PCI compliance.

What is most valuable?

One of the most valuable features is the set of built-in policies that Forcepoint has for PCI compliance. We just need to activate them and start working. Without them, it would be a big task to do a data transformation. Another advantage is that Forcepoint also updates these policies. If there is a new control for PCI compliance, Forcepoint updates it in its system and it can be downloaded.

Forcepoint is also easy to use and manage.

What needs improvement?

The reporting features, the real-time reporting, can be improved in Forcepoint. On the dashboard, we don't have a feature that shows real-time incidents. We have to schedule a report in the environment.

For how long have I used the solution?

I have been using Forcepoint Data Loss Prevention for two years. I am a partner for Forcepoint and Symantec. I suggest DLP solutions to my customers.

What do I think about the stability of the solution?

Forcepoint is very stable. Symantec is also very stable.

What do I think about the scalability of the solution?

Forcepoint is quite scalable. If we have more network traffic, we can add an appliance and it will be enough for that increased traffic. It scales up.

The number of users in environments where we have deployed Forcepoint is between 5,000 and 7,000.

How are customer service and technical support?

I would rate Forcepoint's technical support at eight to nine out of 10. The support has separate sections, including essential support and basic support.

How was the initial setup?

The initial setup of Forcepoint is straightforward. It uses a Microsoft SQL database and the solution is implemented on Microsoft Windows Servers. When it's based on Microsoft, the solution is very integratable. Optimization of the installation is not complex. It is just like installing other software on Windows. We just need to learn the setup process and click some tabs and the solution is installed.

In general, the initial setup of the different components of Forcepoint takes only two to three days.

Our process is that we first install the database and then we install the Forcepoint Security Manager, which is the centralized location for policy management and reporting for all the solutions' components. Then, if required, we install the additional Security Manager. It is straightforward. Next, we implement the DLP on the endpoints, and then we work through the network side.

What was our ROI?

One of our recent deployments of Forcepoint was for a bank that has requirements for PCI compliance. In terms of what they invested in the solution, they got the value back within a quarter.

What's my experience with pricing, setup cost, and licensing?

The licensing of Forcepoint is quite straightforward. It's based on the number of users. The support fees are a separate cost.

Which other solutions did I evaluate?

The main functionality of both Forcepoint and Symantec is actually the same. But when it comes to deployment, Symantec's solution is difficult to deploy. To deploy Forcepoint I only need three Windows servers, but to deploy Symantec DLP I need eight Windows Servers.

With Forcepoint, we can take backups automatically from the appliance itself, using the Security Manager, in case of disaster. We just schedule a backup job and it takes the backup from there. But with Symantec DLP there is no feature for backing up and we have to do the backup manually.

But for larger enterprises, Symantec provides an Oracle Database where there are no limitations for keeping incident data in the database. Forcepoint uses a SQL database that can't hold as much data. Large enterprises often use the Linux operating system for their core applications. Symantec fully supports a Linux implementation of the core architecture of PLP in a Linux environment, but Forcepoint is only installed on Microsoft. This is one of the biggest factors for larger organizations, given that they often require a PLP solution.

What other advice do I have?

If an organization is small or medium in size, I would deploy Forcepoint for it. The price and the architecture requirements, and the equipment required for small and medium businesses, is reasonable. For large enterprises, with more than 20,000 users, I would deploy Symantec.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
I-Security Engineer at Nhq Distribution Ltd
Real User
Enables us to keep our legal and confidential documents safe and secure
Pros and Cons
  • "We don't require a lot of downtime, but when we do then we are getting proper support with no issue."
  • "There is no support for the Bangla (Bengali) language, so we cannot use the Forcepoint technology for Bangla documents."

What is our primary use case?

Our primary use case for this solution is to prevent leakage of enterprise legal data and company confidential documents.

How has it helped my organization?

This solution has been very useful for myself, my colleagues, and our customers by helping us to be more informed about IT concepts and DLP systems. This includes how to deal with enterprise legal data, legal documents, and especially confidential documents. There are IT cultural activities that we learn from this solution.

What is most valuable?

We use several components in this solution, including Endpoint Discovery, CEIT technology, Network Discovery, and NT integration. The most valuable feature in this solution is the support for templates.

What needs improvement?

The user interface for this solution should be improved.

We would like to see OCR from handwritten documents.

There is no support for the Bangla (Bengali) language, so we cannot use the Forcepoint technology for Bangla documents. It does support other languages, but Bangla is not one of them.

Finally, there are some of our customers who want to have a greater resolution when dealing with these technologies.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

This is a very stable solution. We don't have a lot of downtime, but when we do then we get proper support with no issue.

What do I think about the scalability of the solution?

This is not a product for small enterprise level customers, so most of the time we have to implement Forcepoint DLP for our large customers.

We have four to five customers using this, with several thousand users. They are doing fine, and we are trying to increase usage. The majority of users work in the Information Security department.

How are customer service and technical support?

I have contacted support many times and I am pleased. We get support without any issues, either from India, England, or the USA. If there is a personnel shortage then sometimes it takes longer, but this is not a very big problem, most of the time.

Which solution did I use previously and why did I switch?

Before Forcepoint, we used the McAfee solution for internet security. It had flaws and was lacking in terms of technological advancement.

We still use McAfee ePolicy Orchestrator, but most of the time not for DLP. We use it for endpoint solutions such as malware detection.

How was the initial setup?

The initial setup is not that complex. I would say that it is easy to set up.

The deployment time depends on whether the solution is being integrated with third-party products. If you are installing Forcepoint DLP with Forcepoint proxy and security then it is not a problem but, if you try to integrate it with Google, Cisco, or another third-party then sometimes there are problems and it takes longer.

We use four or five staff for deployment. Post-deployment, you can use just two or three for maintenance. The people are normally from Information Security, although some customers engage their operational team, as well.

What about the implementation team?

Most of the time we handle the deployment for our customers. If something is not working properly, such as not getting the proper data or traffic, then we contact Forcepoint for support.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing fees could be improved. Some customers feel that the pricing is too high. For instance, Forcepoint doesn't sell less than two hundred and fifty licenses, and some customers find this is problematic.

For my office, it is a one-year license. For most of the customers, licensing is on a three-year basis. Some customers have requested perpetual licenses.

Which other solutions did I evaluate?

Before choosing this solution we evaluated Symantec Data Loss Prevention, but the pricing is too high for most of our customers.

What other advice do I have?

I suggest that before implementing this solution, people should decide which servers they want to keep at which location. This is a good strategy because after implementation and deployment, changing the server position creates problems. Proper homework is necessary before the full deployment.

This is one of the best solutions in the world but without support for our local language, Bangla, I cannot rate it ten out of ten. Overall, I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: There are several languages which are detected by the Forcepoint. We expect Bangla as a language in the DLP for data detection/blocking.
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Buyer's Guide
Download our free Forcepoint Data Loss Prevention Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
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Data Loss Prevention (DLP)
Buyer's Guide
Download our free Forcepoint Data Loss Prevention Report and get advice and tips from experienced pros sharing their opinions.