We are customers of Forcepoint and I'm a senior information security engineer.
Senior Information Security Engineer at Herbalife
Deployment and troubleshooting aspects need improving; encryption is a good feature
Pros and Cons
- "This solution has a great encryption feature."
- "The deployment and troubleshooting aspects of Forcepoint need improving."
What is our primary use case?
What is most valuable?
I like the encryption feature of this solution as well as the proxy aspect of it.
What needs improvement?
The deployment and troubleshooting aspects of Forcepoint are very difficult. Implementation is complex and not user-friendly. In addition, we have a problem because our Mac systems are not able to support Forcepoint which requires us to have two softwares to make it work.
For how long have I used the solution?
I've been using this solution for one year.
Buyer's Guide
Forcepoint Data Loss Prevention
December 2024
Learn what your peers think about Forcepoint Data Loss Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution could be more stable.
What do I think about the scalability of the solution?
The solution is somewhat scalable but could be more so. Our whole organization uses the product, we have over 20,000 users. We have at least 10 staff involved in maintenance.
How are customer service and support?
Technical support is good but lacking in troubleshooting skills when it comes to Forcepoint.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
Licensing costs could be cheaper.
What other advice do I have?
I rate the solution five out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Cyber Security Analyst at a logistics company with 5,001-10,000 employees
Deployment and scalability could improve, but reliable
Pros and Cons
- "I did not experience any crashes. The solution has been stable in my usage."
- "The initial setup of Forcepoint Data Loss Prevention is of medium difficulty level."
What is our primary use case?
I am using Forcepoint Data Loss Prevention for security.
We have not implemented the solution fully and it is still being configured.
What is most valuable?
The solution is stable overall.
What needs improvement?
The implementation could be improved.
For how long have I used the solution?
I have been using Forcepoint Data Loss Prevention for approximately three months.
What do I think about the stability of the solution?
I did not experience any crashes. The solution has been stable in my usage.
What do I think about the scalability of the solution?
I rate the scalability of Forcepoint Data Loss Prevention a four out of ten.
How are customer service and support?
I have used the support from Forcepoint Data Loss Prevention.
I rate the support from Forcepoint Data Loss Prevention a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have used a similar Microsoft solution to Forcepoint Data Loss Prevention, and the Microsoft solution was better. However, we were using Forcepoint Data Loss Prevention because we had a contract.
How was the initial setup?
The initial setup of Forcepoint Data Loss Prevention is of medium difficulty level.
What was our ROI?
I have not seen an ROI at this time. I have only used the solution for a short time. I would need approximately one year to determine the ROI.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is expensive.
What other advice do I have?
I rate Forcepoint Data Loss Prevention a five out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Forcepoint Data Loss Prevention
December 2024
Learn what your peers think about Forcepoint Data Loss Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
student at a comms service provider with 51-200 employees
Helps protect data, has a straightforward setup, and is moderately priced
Pros and Cons
- "The initial setup process went well."
- "I'd like the data classification to be better."
What is our primary use case?
The solution has a lot of use cases.
In our case, it was to protect content based on keywords and typical actions like copying to external devices, printing, or taking snapshots, et cetera.
How has it helped my organization?
It has helped us protect our internal data from external threats. It ensures no data reaches the outside via intentional or unintentional sharing of data.
What is most valuable?
The email-sharing capabilities are good. We can watch email sharing based on content, keywords, key phrases, et cetera.
The initial setup process went well.
It is stable.
The solution is scalable.
What needs improvement?
I'd like the data classification to be better.
For how long have I used the solution?
I worked with the solution previously and only just started to use the product again. I've used it for about a year and a half.
What do I think about the stability of the solution?
It's a stable product. I'd rate it eight out of ten. This is a highly reliable solution. We haven't had performance issues.
What do I think about the scalability of the solution?
The scalability is pretty good. I'd rate it eight out of ten in terms of growth capabilities.
We have more than 7,000 people on the solution right now.
I'm currently not using it, although I have been. I'm not sure if there is a plan to increase usage.
Which solution did I use previously and why did I switch?
We have used McAfee DLP also.
How was the initial setup?
It is straightforward to set up. It's not difficult at all. I'd rate the ease of setup eight out of ten.
The deployment process took us about two months.
We only needed two people to handle the deployment and maintenance tasks.
What about the implementation team?
The deployment was on a third-party server. We handled the deployment itself in-house using our own personnel.
What was our ROI?
I have not seen an ROI. However, it is worth the money we've invested in it so far.
What's my experience with pricing, setup cost, and licensing?
I'd rate the pricing seven out of ten. It's moderately priced and not too expensive. We pay an annual subscription. There are no hidden costs. You just pay one flat fee.
Which other solutions did I evaluate?
I did look for various advanced switches and other advanced features and chose this product.
What other advice do I have?
I am a partner.
I'm not sure which version of the solution we're using.
I'd recommend the solution to others.
Overall, I would rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Facility Security Officer at a tech services company with 10,001+ employees
Well-known, simple to install, and reliable, but technical support could be improved
Pros and Cons
- "The most valuable feature of this solution is that it captures where the data is being moved."
- "Everything takes a long time, as it does in every software company, especially since COVID. That is something I notice with every product I use."
What is most valuable?
The most valuable feature of this solution is that it captures where the data is being moved.
Forcepoint is the one I see most frequently mentioned in a lot of webinars or insider threat discussions.
It is a product that is commonly referenced.
What needs improvement?
Everything takes a long time, as it does in every software company, especially since COVID. That is something I notice with every product I use.
For how long have I used the solution?
I have been working with Forcepoint Data Loss Prevention for three years.
We are working with the most up-to-date version.
What do I think about the stability of the solution?
Forcepoint Data Loss Prevention is a stable solution.
What do I think about the scalability of the solution?
Forcepoint Data Loss Prevention is scalable.
It is widely used throughout the business.
How are customer service and support?
Response time is slow.
How was the initial setup?
The initial setup is typically straightforward.
It is unique to every environment. Some things break when you set up a new network or system. It's trial and error.
Compared to other products, it wasn't overly complicated, It is the same or standard.
What other advice do I have?
I would rate Forcepoint Data Loss Prevention a seven out of ten.
It is a good product.
I am not overly excited about it, but I believe that all of the software has the same issues that I do.
It is the same problems I have had with other software, such as the customer service being slow, something breaking, or there's a patching issue.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Manager at 2Five1
Good price, reduces the incident count, and has workflow remediation and good policies for incident detection
Pros and Cons
- "The workflow remediation is quite good. That is a key feature because of which it has the upper hand over other DLP solutions."
- "Their discovery or the way they discover the data at risk can also be improved. There are many database servers that are not supported by Forcepoint."
What is our primary use case?
We do managed services. We analyze customers' requirements, and then we suggest a proper DLP or endpoint data protection solution. We have implemented Forcepoint DLP and Forcepoint Web Gateway for multiple customers.
How has it helped my organization?
Forcepoint DLP helped a lot when an incident was created and we tried to have an auto-remediation of the incident. For DLP, an incident is a key factor. DLP is meant to generate an incident, and that incident should be managed. If no one is managing the incident, DLP is of no use. Forcepoint has an email workflow. It provides email incident remediation wherein an automatic email is generated for the manager. If a person violates a policy, we can configure it in a way that one email is sent to the manager. One email will also go to the end-user. The end-user can again analyze the activity and give us feedback about whether it was a genuine business need and we should release that email, or whether it was a mistake and we should quarantine that email. The decision is made by the manager or by the end-user who sent the email. This helped a lot and reduced the incident count. It was very helpful to have such a report and to be able to say that the end-user was aware of the fact that this email has been quarantined. After providing the legal justification, the email was released by him. It reduced 40% of incidents for emails. This kind of feature is not available in other DLP solutions, and I really appreciate having that feature.
What is most valuable?
The workflow remediation is quite good. That is a key feature because of which it has the upper hand over other DLP solutions.
Endpoint protection, web protection, network protection, and storage use are valuable features. Among these, endpoint protection is most valuable.
It has good policies and good mechanisms to detect incidents.
What needs improvement?
They can have less memory consumption for their endpoint channels. They are not that adaptive with other endpoints solutions like EPP and EDR. They can improve in this aspect.
Their discovery or the way they discover the data at risk can also be improved. There are many database servers that are not supported by Forcepoint.
Their login mechanism to find out the issue is another thing they need to improve. We would like to have the finest login to figure out what exactly is happening and why we are not able to communicate with the detection server. One of the products I have used is better in this aspect. We can have the finest level login, and we can figure it out, but I haven't found such an option in Forcepoint.
For how long have I used the solution?
I have been into DLP technology for the last eight years. I have been using Forcepoint for three years.
What do I think about the stability of the solution?
I have worked with another DLP solution in and out, and I find that solution to be more stable than Forcepoint. Once you implement a policy in that solution, the policy will always function. You can be assured that the policy will be functional. With Forcepoint, I always need to check whether the policy is functional or not and whether my policy is getting synchronized on the detection server or not. There won't be any sort of end trigger if the policy synchronization was stopped.
What do I think about the scalability of the solution?
It is quite scalable. It is comparable to other DLP solutions in terms of scalability.
How are customer service and support?
I haven't interacted that much with their support, but whenever I created a case, there was proper support. As compared to other solutions, Forcepoint's support is more technical and professional.
Which solution did I use previously and why did I switch?
I have used other solutions. Many of the customers are switching to Forcepoint. They are not getting proper support from one of the vendors. So, they are switching to Forcepoint. They are getting equal or more benefits with Forcepoint, and its cost is also low.
Incident remediation is awesome in Forcepoint. One of the solutions that I used did not have incident remediation. Forcepoint again has the upper hand in terms of policies. It has nearly 1,700 policy templates that we can use. Many compliance-related and PII-related rules are readily available in those templates. Forcepoint also has a time-based policy, wherein they can detect that a policy is active within a certain period of time. This visibility is not there in other solutions. Forcepoint also supports flow data transfer analysis.
Overall, Forcepoint DLP has the upper hand. Stability and scalability are secondary. The primary thing is that an application should be usable. Forcepoint is really user-friendly, and it has multiple options. They say that they can detect the malware if data leakage is happening to malware. They do have some sort of analysis in their detection engine to detect malware.
How was the initial setup?
As compared to other DLP solutions, it is quite complex because they do have their policy server and analytics server in place, and their Forcepoint manager is also there. With other solutions, we need to have an Oracle Database in place, which is not required with Forcepoint. For Forcepoint, SQL Server can be quickly installed and is ready for use.
The installation duration depends on the organization and the size of the organization. For the same set of organizations, Forcepoint will take 30% less time as compared to others. In many organizations, I have implemented it within a month, and in many organizations, the project took one year.
The implementation strategy depends on the customer, but we do follow the implementation steps, such as gathering information and then deciding which detection server to go for, where to place it, and how many counts are required. If I have more than 30,000 agents, then I definitely need to think about one more endpoint prevent server. So, it depends on the organization size and the response of the organization in terms of how quickly they adapt DLP and how friendly they are with the DLP solution. The biggest implementation that we had done had 30,000 users.
What was our ROI?
Our customers have seen an ROI.
What's my experience with pricing, setup cost, and licensing?
Its pricing is quite low considering the features they are offering. As compared to other solutions, it is reasonable.
They do have professional support. If we need professional support, then there will be additional costs.
What other advice do I have?
You definitely need to do a proper calibration of the organization and data flow analysis. Even though there are 1,700 policy templates, each and every organization will have a different set of rules and data to be analyzed. So, data flow analysis is a must with Forcepoint DLP to create a proper policy.
Cost-wise, it is a very good product. An organization should really consider this product if they are in process of DLP implementation, or if they are thinking of switching from any other DLP solution. If there is a budget constraint or you need a good DLP solution, I would definitely recommend Forcepoint DLP.
I would rate Forcepoint Data Loss Prevention an eight out of 10. There is no DLP that will score a 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
Senior Lead- Technical at a computer software company with 51-200 employees
User-friendly with a good interface, and good support
Pros and Cons
- "The most valuable feature is the endpoint DLP. It's specific to copying to the USB or copying to the internal storage in our office."
- "In terms of display, the support and the Mac platform requires a lot of improvement."
What is our primary use case?
We are mainly using this solution to protect internal documents. It's an internal document creator for the customers.
What is most valuable?
The most valuable feature is the endpoint DLP. It's specific to copying to the USB or copying to the internal storage in our office.
It's user-friendly and the interface is good.
What needs improvement?
In terms of display, the support and the Mac platform requires a lot of improvement.
When working with different browsers, we need to upgrade.
Being able to upgrade the agent from the console itself would be great.
For how long have I used the solution?
I have been using Forcepoint Data Loss Prevention for two years.
What do I think about the stability of the solution?
It's stable. Forcepoint is a very old product.
What do I think about the scalability of the solution?
It's scalable, but we don't have many requirements to scale it.
We have approximately 50 users in our company.
How are customer service and technical support?
Technical support is always good with providing a solution and understanding the issues.
They are able to resolve the issue and provide a solution.
Overall, I would say that the support is good.
Which solution did I use previously and why did I switch?
We moved from Symantec.
How was the initial setup?
The initial setup was not completely straightforward, but not too complex.
The migration takes some time, but that is with any solution.
It took approximately two months to deploy.
What about the implementation team?
The deployment was completed in-house.
What's my experience with pricing, setup cost, and licensing?
Pricing is handled by another department. I don't have any information in this area.
What other advice do I have?
This is a product that I can recommend to others who are interested in using it.
I would suggest evaluating it and do some testing before making a decision. It's a different environment.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Senior System Engineer at a computer software company with 11-50 employees
A value-for-money DLP solution with NetApp, CASB, and endpoint DLP
What is our primary use case?
In Sri Lanka, we had more banks for DLP. However, Forcepoint offers NetApp, CASB, and endpoint DLP from a single vendor.
How has it helped my organization?
In Sri Lanka, we have strong governance for data. Every organization prioritizes securing personal information and customer details. Forcepoint DLP protects data within and outside the organization.
What needs improvement?
The solution could improve user ability in their firewall. It still requires regulatory compliance, which should be addressed immediately.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The solution is scalable. We can add more licenses and cater to more users from the application.
How are customer service and support?
Forcepoint should improve its technical support. Sometimes they take a lot of time to resolve the issues.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is very easy. It has only one console for multiple channels like email, network, and DLP capability.
The deployment depends on the customer’s environment. We have to configure the DLP framework for the categories. Overall, the deployment takes around one or two years for a complete DLP solution.
What's my experience with pricing, setup cost, and licensing?
The product has mid-range pricing, which is worth the money.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Chief Technology Officer at Penta Global Limited
Good support, good reliability, and offers great integration
Pros and Cons
- "The integration is great."
- "The deployment can be difficult."
What is our primary use case?
We primarily use the solution for data loss prevention.
What is most valuable?
The good side of the Forcepoint DLP is integrating with the end user behavior dynamically.
The formation level defining a DLP has become a very static form. In the case of Forcepoint, if it is possible to implement it, they integrate with the end user behavior analytics and then dynamically can run which documents should go to home. This is the most fascinating part.
The integration is great. It's good for dynamically assigning the volume and dynamically blocking some points based on the behavior change.
What needs improvement?
The most challenging part of DLP is the categorization of documents. Most organizations take the parts and the products, and then finally, the phase is difficult to categorize their product, and these are all very static.
The deployment can be difficult.
It could be priced a bit lower.
For how long have I used the solution?
I've been using the solution for two or three years.
What do I think about the stability of the solution?
It is very stable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
I can't speak to the scalability. It's not an aspect that I've extensively tested.
How are customer service and support?
Technical support was fine. They were well trained and knowledgable.
Which solution did I use previously and why did I switch?
I started with Forcepoint only. I have never used any other solution.
How was the initial setup?
The deployment may be a bit difficult.
We only need one or two people for maintenance and deployment tasks.
What about the implementation team?
We implemented the solution ourselves with the help of technical support. They had people that were trained in the prcoess.
What's my experience with pricing, setup cost, and licensing?
The pricing is moderate. I'd rate it three out of five in terms of affordability.
What other advice do I have?
We are Forcepoint partners.
I'd rate the solution eight out of ten. It's a pretty decent product in general.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Download our free Forcepoint Data Loss Prevention Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2024
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