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I-Security Engineer at Nhq Distribution Ltd
Real User
Enables us to keep our legal and confidential documents safe and secure
Pros and Cons
  • "We don't require a lot of downtime, but when we do then we are getting proper support with no issue."
  • "There is no support for the Bangla (Bengali) language, so we cannot use the Forcepoint technology for Bangla documents."

What is our primary use case?

Our primary use case for this solution is to prevent leakage of enterprise legal data and company confidential documents.

How has it helped my organization?

This solution has been very useful for myself, my colleagues, and our customers by helping us to be more informed about IT concepts and DLP systems. This includes how to deal with enterprise legal data, legal documents, and especially confidential documents. There are IT cultural activities that we learn from this solution.

What is most valuable?

We use several components in this solution, including Endpoint Discovery, CEIT technology, Network Discovery, and NT integration. The most valuable feature in this solution is the support for templates.

What needs improvement?

The user interface for this solution should be improved.

We would like to see OCR from handwritten documents.

There is no support for the Bangla (Bengali) language, so we cannot use the Forcepoint technology for Bangla documents. It does support other languages, but Bangla is not one of them.

Finally, there are some of our customers who want to have a greater resolution when dealing with these technologies.

Buyer's Guide
Forcepoint Data Loss Prevention
January 2025
Learn what your peers think about Forcepoint Data Loss Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

This is a very stable solution. We don't have a lot of downtime, but when we do then we get proper support with no issue.

What do I think about the scalability of the solution?

This is not a product for small enterprise level customers, so most of the time we have to implement Forcepoint DLP for our large customers.

We have four to five customers using this, with several thousand users. They are doing fine, and we are trying to increase usage. The majority of users work in the Information Security department.

How are customer service and support?

I have contacted support many times and I am pleased. We get support without any issues, either from India, England, or the USA. If there is a personnel shortage then sometimes it takes longer, but this is not a very big problem, most of the time.

Which solution did I use previously and why did I switch?

Before Forcepoint, we used the McAfee solution for internet security. It had flaws and was lacking in terms of technological advancement.

We still use McAfee ePolicy Orchestrator, but most of the time not for DLP. We use it for endpoint solutions such as malware detection.

How was the initial setup?

The initial setup is not that complex. I would say that it is easy to set up.

The deployment time depends on whether the solution is being integrated with third-party products. If you are installing Forcepoint DLP with Forcepoint proxy and security then it is not a problem but, if you try to integrate it with Google, Cisco, or another third-party then sometimes there are problems and it takes longer.

We use four or five staff for deployment. Post-deployment, you can use just two or three for maintenance. The people are normally from Information Security, although some customers engage their operational team, as well.

What about the implementation team?

Most of the time we handle the deployment for our customers. If something is not working properly, such as not getting the proper data or traffic, then we contact Forcepoint for support.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing fees could be improved. Some customers feel that the pricing is too high. For instance, Forcepoint doesn't sell less than two hundred and fifty licenses, and some customers find this is problematic.

For my office, it is a one-year license. For most of the customers, licensing is on a three-year basis. Some customers have requested perpetual licenses.

Which other solutions did I evaluate?

Before choosing this solution we evaluated Symantec Data Loss Prevention, but the pricing is too high for most of our customers.

What other advice do I have?

I suggest that before implementing this solution, people should decide which servers they want to keep at which location. This is a good strategy because after implementation and deployment, changing the server position creates problems. Proper homework is necessary before the full deployment.

This is one of the best solutions in the world but without support for our local language, Bangla, I cannot rate it ten out of ten. Overall, I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: There are several languages which are detected by the Forcepoint. We expect Bangla as a language in the DLP for data detection/blocking.
PeerSpot user
reviewer1006845 - PeerSpot reviewer
Presales Network & Security Engineer at a tech services company with 51-200 employees
Reseller
Prevents the theft of data in motion through email and web channels
Pros and Cons
  • "I like the SaaS solution they're offering now a little bit more. It's a new product but it's easy to install and configure."
  • "You have to monitor the solution all the time."

What is our primary use case?

Our main target is banking, insurance, and pharmacy — my main clientele.

What is most valuable?

I like the SaaS solution they're offering now a little bit more. It's a new product but it's easy to install and configure.

What needs improvement?

There is an admin and you have to monitor the solution all the time. The same is true even if you use Symantec or Digital Guardian's DLP — it's all the same. They all require one administrator to monitor the system every day. In short, DLP solutions are good to have, but they do require maintenance.

In terms of human resources, if you have a DLP solution, you have to monitor it every day. Regardless of budget.

I would like to see some file access rights management. This allows users to access whichever files, folders, and resources they choose. This is something Forcepoint and Symantec both don't offer. 

For how long have I used the solution?

I have been using this solution for roughly four years.

What do I think about the scalability of the solution?

Forcepoint Data Loss Prevention is really scalable. Some of my customers have 20,000 licenses, others have five licenses.

How are customer service and technical support?

The technical support is very good. From a Forcepoint perspective, they're quite responsive. If I were to open a ticket now, they would respond within an hour. They're quite quick.

Which solution did I use previously and why did I switch?

I used to use Symantec DLP. Licensing-wise, Forcepoint is easier to deploy with less infrastructure. But at the end of the day, if you want the full suite, Forcepoint seems a little bit easier.

How was the initial setup?

Deployment can take anywhere from four to five hours. It can take up to two days depending on the infrastructure.

What about the implementation team?

The size of the deployment team can vary. One company could require one admin to check the logs every day and another could need to check only once a week. It depends on the department — DLP is complex.

What's my experience with pricing, setup cost, and licensing?

All of the vendors that I know have the same licensing fee — all of them. The ones that I've used, like Forcepoint, Symantec, and Digital Guardian, all have similar licensing, either perpetual or subscription — it depends on what you want. Do you want only endpoint DLP or do you want a DLP suite? Either way, they do have similar licensing. 

What other advice do I have?

I would certainly recommend this solution to others. It's one of the best DLP solutions on the market.

Overall, on a scale from one to ten, I would give this solution a rating of nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Forcepoint Data Loss Prevention
January 2025
Learn what your peers think about Forcepoint Data Loss Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
VP Technology at a outsourcing company with 51-200 employees
Real User
We receive a lot of insights from this product
Pros and Cons
  • "We receive a lot of insights from this product."
  • "We want to be able to do data classification better in the product and reduce false positives, especially on data loss prevention."

What is our primary use case?

We have some financial stuff which is critical for us and don't want to lose that data. This is the primary focus.

We use this product everyday in our organization. We plan to increase our usage this year.

What is most valuable?

We receive a lot of insights from this product.

What needs improvement?

We want to be able to do data classification better in the product and reduce false positives, especially on data loss prevention. Because of this, we are currently looking for another solution for the data classification.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

The product is stable.

We have one person who is managing the IT for this and doing the maintenance.

What do I think about the scalability of the solution?

The scalability is good. We have about 150 users in our environment with a mix of project managers, a technical team, product managers, sales, accounting, and finance.

How are customer service and technical support?

I have not contacted this solution's technical support.

We use our own technical team, which is very strong.

Which solution did I use previously and why did I switch?

We did not have a solution prior to Forcepoint DLP.

How was the initial setup?

The initial setup was not complex, but not simple.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing are okay.

What other advice do I have?

Go for it. I would recommend this solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
reviewer1255488 - PeerSpot reviewer
Finance and Engineer at a non-tech company with 1,001-5,000 employees
Real User
Provides fast management of personal data and good loss reports
Pros and Cons
  • "It's fast and it prepares loss reports."
  • "The protection of personal data needs to be improved."

What is our primary use case?

The primary use case of this solution is to manage personal identification, and for data loss prevention in government.

What is most valuable?

What I like most is that it's quick. 

It's fast and it prepares loss reports.

What needs improvement?

The data loss prevention and personal data need improvement. 

The protection of personal data needs to be improved.

I would like to see integration with OCS in the next release of this solution.

For how long have I used the solution?

We have been using this solution for four years.

We are using the latest version.

What do I think about the scalability of the solution?

130 people using Data Loss prevention.

What's my experience with pricing, setup cost, and licensing?

I prefer Forceoint because it is cheaper than Symantec.

Which other solutions did I evaluate?

I prefer Forcepoint for data discovery and data loss prevention. I have evaluated Symantec data loss prevention and ICT (Information Centric Tagging) for classification and discovery.

What other advice do I have?

My advice would be to use these same components. 

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Network Security Specialist at SEFISA
Real User
Includes a custom template so you don't need to compute one and was easy to implement
Pros and Cons
  • "It has helped us meet CTI requirements. Some employees accidentally shared information and it was able to block that information. That is one of the biggest benefits we have seen from this tool."
  • "It should integrate better with email."

What is our primary use case?

Our primary use case is for PCI certification so that the company employees' credit card information doesn't get lost.

How has it helped my organization?

It has helped us meet CTI requirements. Some employees accidentally shared compromising information and it was able to block that information. That is one of the biggest benefits we have seen from this tool.

What is most valuable?

I was working with other customers with the integration of the solution of web protection with DLP and it allows the same agent to bring it and you can protect them and in some cases share web pages or emails. The other thing is that they already have a custom template so you don't have to compute that.

What needs improvement?

Sometimes the agent has trouble communicating with the central management. You need to push a lot of different times to get the policy. Another issue is that the templates are primarily in English and Japanese. They have a lot of Spanish speaking customers and should have more options in Spanish.

It should integrate better with email.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's quite stable. Sometimes, when we do an upgrade, we get some trouble but otherwise, it's very stable.

What do I think about the scalability of the solution?

Scalability depends on the operation of the system. We have around fifty users. 

How are customer service and technical support?

Their technical support is great. The technicians are very experienced. We don't have any trouble with them.

How was the initial setup?

The initial implementation was easy because we implemented 25 to 50 agents. We didn't have a lot of problems. It was truly easy to implement this product. The deployment took one month. We saw what data we needed to protect and we told the agents. 

We required two people for the setup who were IT people. We use it every day. 

What about the implementation team?

We implemented it ourselves. 

What's my experience with pricing, setup cost, and licensing?

It's not the cheapest solution but it's not the most expensive. It's a good price for a good product.

What other advice do I have?

The first advice is that you should know what data you need to protect then you can implement everything. If you know what you need it'll be a lot easier. You also need good hardware and resources in the computer hardware to be able to implement. 

I would rate it an eight out of ten. An eight because you need to have a lot of security experience to properly implement it, in order to know what you need to activate. It's not a  plug and play solution. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer988044 - PeerSpot reviewer
Regional Solutions Manager at a tech services company with 11-50 employees
Real User
Top 20
A perfectly scalable solution that offers unique fingerprinting technology and good stability
Pros and Cons
  • "The fingerprinting technology is the solution's most valuable feature. It's unique to Forcepoint."
  • "There's zero Forcepoint presence in West Africa. Customers typically like having these things close to them. It would help if they had a presence here. Right now, Forcepoint West Africa has been administered from South Africa. Because of this, customers can't access premium support in our region."

What is our primary use case?

We primarily use the solution to stop the loss of data through various channels. 

What is most valuable?

The fingerprinting technology is the solution's most valuable feature. It's unique to Forcepoint.

What needs improvement?

Forcepoint should consider developing its own classification technique to complement its fingerprinting technique. That way it will be the most sorted after DLP Solution in the market.

Technical support needs improvement. There are long stretches of time between queries and responses. It's worrisome.

There's zero Forcepoint presence in West Africa. Customers typically like having these things close to them. It would help if they had a presence here. Right now, Forcepoint West Africa has been administered from South Africa. Because of this, customers can't access premium support in our region.

What do I think about the stability of the solution?

The stability of the solution is very good. I'd rate it ten out of ten.

What do I think about the scalability of the solution?

The solution is perfectly scalable. We have thousands of users on different deployments. The highest amount of users on a deployment is somewhere around 6,500. We do intend to increase usage.

How are customer service and technical support?

There's no support presence in my region. Because of this clients can't access premium support.

Which solution did I use previously and why did I switch?

From the DLP perspective, I have only used Forcepoint, but from the perspective of general edge firewall URL filtering, I've used Checkpoint. I've also used Sophos in the past.

How was the initial setup?

If you understand what it is you want to achieve, then the setup is straightforward. Deployment takes anywhere from three or four weeks all the way up to six or eight weeks. If clients don't give us all the requirements it takes a bit longer. For maintenance, you need about two people. As long as they have Forcepoint administrator certification they can handle maintaining the solution.

What about the implementation team?

I do try to handle the implementations myself, but I also have a list of consultants that can assist as necessary. Forcepoint has very good documentation I can reference if I need to, which has been very helpful during implementations.

What other advice do I have?

I'm a Forcepoint reseller. I typically handle the on-premises deployment model, but I do have a client who is currently moving to the cloud.

I would rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
reviewer1712214 - PeerSpot reviewer
General Manager - Consulting & AMS at a tech services company with 51-200 employees
MSP
Stable and scalable data protection solution with good technical support
Pros and Cons
  • "Stable and scalable solution for data protection. It offers good technical support, and has no major installation issues."
  • "An area for improvement for Forcepoint Data Loss Prevention is its price. It would be good if they could offer better pricing."

What is our primary use case?

Forcepoint Data Loss Prevention is used for data protection.

What needs improvement?

An area for improvement for Forcepoint Data Loss Prevention is its price. It would be good if they could offer better pricing.

For how long have I used the solution?

I started using Forcepoint Data Loss Prevention three or four years ago.

What do I think about the stability of the solution?

This product is very good. It's very stable.

What do I think about the scalability of the solution?

Forcepoint Data Loss Prevention is scalable.

How are customer service and support?

I'm satisfied with the technical support for this product.

How was the initial setup?

Though I didn't install Forcepoint Data Loss Prevention, there were no major issues with its installation. I had the help of technicians in terms of installing this solution.

What's my experience with pricing, setup cost, and licensing?

Pricing for this solution could be better.

What other advice do I have?

I'm satisfied with Forcepoint Data Loss Prevention in general. It's okay.

We don't have much expectation in the next upgrade of this solution, because we still have no plan for any expansion or growth in our business. Currently, Forcepoint Data Loss Prevention is okay.

We have 100 users of this solution in our company. For deployment and maintenance, we only have IT staff who is in charge, e.g. our IT admin.

We currently don't have plans to increase usage for Forcepoint Data Loss Prevention.

I will definitely recommend this product to people who need a DLP solution.

I'm rating Forcepoint Data Loss Prevention a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1421613 - PeerSpot reviewer
Cyber Security Consultant and Technical Manager at a tech services company with 11-50 employees
Real User
Provides the user with plenty of control but hands-on training is advised
Pros and Cons
  • "Regardless of the size of your company, this solution can be scaled accurately."
  • "This solution has a tendency to provide false-positive results."

What is most valuable?

The data loss prevention is great. Forcepoint Data Loss Prevention provides the user with plenty of control. 

What needs improvement?

This solution has a tendency to provide false-positive results.

There should be more training provided. For instance, they did not specify how to deal with white and black-listed documents in regards to machine learning. 

There is no specific training or an example provided to follow; you have to make it up as you go. This is challenging because there are so many documents needed for each machine learning algorithm.

Also, configuration management needs to be improved. 

For how long have I used the solution?

I supervised the implementation of this solution. I used this solution for roughly one year; however, I stopped working with it two months ago.

The only reason I stopped working with Forcepoint Data Loss Prevention is that I am currently working with a new company and system integrator and this solution is not within our portfolio.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

Regardless of the size of your company, this solution can be scaled accurately. 

How are customer service and technical support?

We've had mixed results with technical support. Some issues are resolved quickly, and other issues have taken roughly two weeks to resolve. Overall, I am satisfied with the customer support. 

How was the initial setup?

The initial setup is not really complex, but not straightforward either. We had some issues because it requires an SQL server and at that point, we were experiencing some issues with our SQL server. Some of the steps in the initial setup process were not really mentioned, precisely. 

The good news is that only one person is needed for both deployment and maintenance; however, that person has to be quite knowledgeable with Sysco, some Linux, and windows.

What about the implementation team?

An integrator helped us with deployment. If it's a basic environment, deployment should only take a week. Post-deployment is the biggest issue. Roughly 80% of DLP policies and work is not IT related. Some customers don't have these policies in place, so they don't even know how to transform them into automated policies. Unfortunately, many people don't have the IT knowledge to transform these security policies into automated policies. This can really draw out the post-deployment time. 

What other advice do I have?

If you are interested in implementing this solution or any DLP solution for that matter, I would advise you to build your own policies first. In short, build your policies and workflows and organize your enterprise well before you implement this solution.

On a scale from one to ten, I would give this solution a rating of seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Forcepoint Data Loss Prevention Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Product Categories
Data Loss Prevention (DLP)
Buyer's Guide
Download our free Forcepoint Data Loss Prevention Report and get advice and tips from experienced pros sharing their opinions.