FortiMonitor Reviews

We use FortiMonitor to monitor memory usage.

FortiMonitor's dashboard is very informative and user-friendly.

Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it. But we are okay with that aspect of its performance.

It would be good, however, if Fortinet improved the solution's reminders and alerts.

I've worked with FortiMonitor since 2019.

I rate the solution's stability a six or a seven out of ten. We're using layer 3 switches and the local routing in the firewall, and the usage is very high due to local interaction. Maybe that usage might lessen in a few months. We have sometimes encountered issues with policies. In terms of hardware, we have not experienced downtime.

We have local support for the solution. Because we have extended the warranty, we are confident about the solution.

Positive

FortiMonitor's price is very high. Some packages and features require us to acquire another license. FortiMonitor comes packaged with the whole solution.

We implemented a layer 3 firewall for our local area to reduce usage. We purchased Cisco layer 3 switches for that. In the following months, we will implement local routing of endpoints through our local systems.

I only use basic monitoring in FortiMonitor because we have already refined our policies. We have a limited number of users that can access it externally. Other users have stopped using other Internet access, so we have limited usage of Forti Monitor. That's why we're confident right now about the usage of our firewall.

We have local support for the solution, and there have been no major problems. Our firewall's performance has been good, and we haven't had a system upgrade since 2020 till now.

Though the solution is expensive, we continue it because of the brand. FortiMonitor is preferred because it simplifies monitoring every network performance detail.

FortiMonitor is not difficult to use. Every user has a preference for what they look at on the dashboard. They can see what the LAN's usage is or what is relevant to them. It's pretty easy to use the solution now because of the new technology and user interface presented to every user.

I rate FortiMonitor an eight out of ten.

FortiMonitor is used for monitoring the end user. We can see if there is any data leakage from files.

The most valuable feature of FortiMonitor is user monitoring. We are able to see if the user is following the policy or not from their system. Additionally, the solution integrates well with Fortinet FortiGate and has centralized management.

FortiMonitor could improve by having compatibility with other operating systems, such as Linux.

I have been using FortiMonitor for approximately one year.

FortiMonitor is stable.

The scalability of FortiMonitor is good. However, we are not a large company and it scales well for the 25 users we have. We use the solution on a daily basis.

We have used the support sometimes when we are having some problems with the installation and we have received an answer from them. They are knowledgeable.

I rate the support an eight out of ten.

Positive

The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive.

I rate the price of FortiMonitor a five out of five.

I rate FortiMonitor an eight out of ten.

With FortiMonitor, you can get all the logs of the traffic information of the destination or the source.

Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues.

I have been using FortiMonitor for 11 years.

FortiMonitor is a stable solution.

FortiMonitor's technical support is very helpful.

Positive

FortiMonitor's initial setup is easy.

FortiMonitor's deployment takes one hour. I can deploy the solution myself.

Compared to other solutions, FortiMonitor is a very expensive solution. Users have to pay an annual subscription fee for the solution.

Only one person is required for the solution's maintenance.

Overall, I rate FortiMonitor an eight out of ten.

I use FortiMonitor for monitoring purposes. 

The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor. 

The most valuable feature of the solution is the facility to set up FortiMonitor. 

FortiMonitor needs to improve its alert system. 

I have been working with the solution for less than a year. 

I rate FortiMonitor's stability a nine out of ten. 

I rate the tool's scalability an eight out of ten. 

FortiMonitor has a very good support. 

Positive

The tool's deployment is tricky if you have a complex network system. 

The solution is a good investment. 

I rate FortiMonitor an eight out of ten. 

Hybrid Cloud

We have been using the solution for almost a year.

The solution provides the best firewall features.

The solution's initial setup process could be better.

The solution is relatively stable.

The solution's initial setup process is time-consuming.

I rate the solution as an eight.

FortiMonitor is an appliance with a distribution of Linux Ubuntu and it is working with the Fortinet cloud. We monitor logs from the Fortinet FortiGate and Fortianalyzer environments. We attempt to achieve efficient utilization of the CPU and memory through logs for troubleshooting.

The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment.

There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month.

The PDF documents are not generated, CSV files need to be exported, and Microsoft Excel needs to be used for filters. The solution is too manual to provide to our customers. 

I have used FortiMonitor for approximately within the last 12 months.

There is an additional cost if you want to increase the scalability of the solution. However, it is scalable.

Fortinet has a highly experienced technical team for firewall-related solutions. However, for other more specialized solutions, such as FortiMonitor, there is a lack of adequate staffing to provide timely support when tickets are submitted. Moreover, the team may not possess the required knowledge to offer the necessary assistance, which can result in longer wait times for someone with the appropriate expertise to provide support.

I rate the support from FortiMonitor a seven out of ten.

Neutral

The initial setup of FortiMonitor can be done in two ways. The first way is to try and use an open appliance, but in some environments, it is not possible. It's necessary to collect API to send logs. The documentation is okay enough technically to complete the installation in the customer's environment.

To set up an environment like Hyper V, it is necessary to establish minimum requirements, including CPU cores, memory, and hard disk space. After the machine is powered on, configuring the network interface only requires a few steps. Once the environment is configured, the collector will transmit information to the cloud. It is an easy process overall.

There are additional costs needed for certain functionality, such as scalability.

I rate FortiMonitor a six out of ten.

We use FortiManager on all four networks. Specifically, we manage 20 farms through it, along with another network housing 100 devices. Additionally, there is a third isolated network with 50 devices, and our corporate network includes 2,000 devices managed through FortiManager.

FortiManager is very helpful in managing our networks. We use it to manage 20 farms and various networks with hundreds of devices. The version we are using provides more detail than the older dashboard. We appreciate the alerting capabilities, which are integrated with SolarWinds to notify our team via SMS.

There are areas for improvement that FortiManager is addressing. We have not yet upgraded to the latest software versions, being a full revision behind, but we plan to update soon since the current version will become unsupported next month.

I would rate the scalability of FortiManager as a nine. The version we are currently using offers significantly more detail than our previous version.

Fortinet's customer support is very good. We have contacted them multiple times about various issues, and they quickly resolved them.

Neutral

Before I joined, the company used Cisco's products solely. The transition to Fortinet was made for ease of use and pricing.

The initial setup for each network took a full day.

There was a couple of contracts in place to assist with deployment due to our small team of three people.

The products from Cisco were what we used before migrating to Fortinet.

The version we are using, 7.2, will soon be upgraded to version 7.4, which offers immense differences and more capabilities. Overall, I would rate FortiManager as a nine.

Hybrid Cloud

Other