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FortiMonitor vs LogicMonitor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
No sentiment score available
FortiMonitor's customer service is praised for knowledge despite staffing gaps, with response ratings mostly positive and extended warranties available.
Sentiment score
9.4
LogicMonitor's customer service is praised for fast responses, knowledgeable staff, 24/7 availability, and effective problem-solving, but varies by location.
 

Room For Improvement

No sentiment score available
Sentiment score
4.4
FortiMonitor struggles with compatibility, user-friendly features, setup complexity, high costs, and requires better customization and credential management.
Sentiment score
5.0
LogicMonitor users seek enhanced monitoring customization, automation, reporting, performance monitoring, and improved alarm, topology, dashboards, and email alert features.
 

Scalability Issues

No sentiment score available
Sentiment score
7.8
FortiMonitor excels in scalability, offering flexible deployment and high user ratings for reliable, seamless expansion across environments.
Sentiment score
7.8
LogicMonitor scales efficiently for thousands of devices, offering automation, role-based access control, and seamless growth with minimal challenges.
 

Stability Issues

No sentiment score available
Sentiment score
8.1
FortiMonitor is stable with high ratings, effective monitoring, excellent support but has occasional policy and configuration issues.
Sentiment score
9.1
LogicMonitor is highly stable, with minimal downtime, strong alerting features, frequent updates, and high user satisfaction.
 

Valuable Features

No sentiment score available
Sentiment score
8.4
FortiMonitor provides user monitoring, system health tracking, FortiGate integration, and security improvements with real-time alerts and management features.
Sentiment score
8.0
Dashboards provide interactive visualization, custom monitoring, robust reporting, and integration with alerts, Google Maps, NetFlow, and AI-driven anomaly detection.
 

Setup Cost

No sentiment score available
No sentiment score available
No sentiment score available
LogicMonitor offers competitive pricing at $7.75 per device, with discounts, and justifies its cost through robust functionality.
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
58th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
FortiMonitor
Ranking in Network Monitoring Software
31st
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
11
Ranking in other categories
IT Infrastructure Monitoring (27th), IT Alerting and Incident Management (11th), Digital Experience Monitoring (DEM) (4th)
LogicMonitor
Ranking in Network Monitoring Software
12th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
26
Ranking in other categories
IT Infrastructure Monitoring (11th), Container Monitoring (5th), Cloud Monitoring Software (13th), AIOps (5th)
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
LinhNguyen7 - PeerSpot reviewer
Can be deployed with great ease by users
I work on your website, so I don't use FortiMonitor. However, I may start using the product again in the future since my company might have customers who demand it. I think its useful feature is its alarms because if some hacker hacks into our system, then users can get an SMS to their mobile phones. Users will come to know of issues immediately, and they will proceed with the security part.
Henry-Steinhauer - PeerSpot reviewer
They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.
I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
27%
Manufacturing Company
7%
Construction Company
6%
Retailer
5%
Computer Software Company
22%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What is the best network monitoring software for large enterprises?
I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot...
What do you like most about FortiMonitor?
In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's m...
What is your experience regarding pricing and costs for FortiMonitor?
The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others...
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't neces...
What is your experience regarding pricing and costs for LogicMonitor?
The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For exa...
 

Also Known As

No data available
Panopta
No data available
 

Learn More

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Overview

 

Sample Customers

Information Not Available
SONY, GoDaddy, HCL, ING, ARMOR, billboard
Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Find out what your peers are saying about FortiMonitor vs. LogicMonitor and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.