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FortiMonitor vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FortiMonitor
Ranking in Network Monitoring Software
24th
Ranking in Digital Experience Monitoring (DEM)
4th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
12
Ranking in other categories
IT Infrastructure Monitoring (23rd), IT Alerting and Incident Management (9th)
ThousandEyes
Ranking in Network Monitoring Software
8th
Ranking in Digital Experience Monitoring (DEM)
3rd
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Cloud Monitoring Software (16th)
 

Mindshare comparison

As of February 2025, in the Network Monitoring Software category, the mindshare of FortiMonitor is 0.7%, down from 0.7% compared to the previous year. The mindshare of ThousandEyes is 3.7%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

LinhNguyen7 - PeerSpot reviewer
Can be deployed with great ease by users
I work on your website, so I don't use FortiMonitor. However, I may start using the product again in the future since my company might have customers who demand it. I think its useful feature is its alarms because if some hacker hacks into our system, then users can get an SMS to their mobile phones. Users will come to know of issues immediately, and they will proceed with the security part.
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"FortiMonitor is really easy to use for monitoring the logs on FortiGate...It is a stable product."
"The most valuable feature of FortiMonitor is user monitoring. We are able to see if the user is following the policy or not from their system. Additionally, the solution integrates well with Fortinet FortiGate and has centralized management."
"The tool continuously improves, adapting to support new vendors and technologies. Importantly, it automates the process, triggering alerts when devices require attention, and eliminating the need for manual intervention."
"It provides the best firewall features."
"FortiMonitor is 100% stable."
"FortiMonitor's dashboard is very informative and user-friendly."
"In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts."
"The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The solution's most valuable feature is the path analyzer, which identifies the node causing the errors."
"The solution's most valuable feature is network security."
"ThousandEyes gives companies better visibility."
"The authentication overall - including to the VPN and LAN - is excellent."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"One feature I liked is end-user monitoring."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
 

Cons

"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."
"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."
"There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month."
"Additionally, there are no AI features in FortiMonitor, which might be an area for enhancement."
"FortiMonitor needs to improve its alert system."
"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."
"There are no AI features in FortiMonitor, which might be an area for enhancement."
"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."
"It might be practical to extend monitoring capabilities to include network devices"
"The tool does not provide features for application-level monitoring."
"It would be nice if the solution covered other areas like server monitoring."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"ThousandEyes should expand its application monitoring to monitor some communication applications."
"They only offer synthetic requests."
"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."
"The solution's network and reporting could be improved."
 

Pricing and Cost Advice

"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."
"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."
"Compared to other solutions, FortiMonitor is a very expensive solution."
"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."
"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."
"There are additional costs needed for certain functionality, such as scalability."
"FortiMonitor's price is very high."
"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."
"It is a quite expensive solution."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution's pricing is cheap; I rate it a five out of ten."
"The solution is cheap."
"The solution costs several thousand dollars per year."
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Top Industries

By visitors reading reviews
Computer Software Company
27%
Manufacturing Company
6%
Construction Company
6%
Retailer
6%
Computer Software Company
22%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...
What do you like most about FortiMonitor?
In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic...
What is your experience regarding pricing and costs for FortiMonitor?
The pricing is high, and it requires a one-time installment fee followed by a license payment, which is manageable annually or every three years.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous options available. I needed some training to effectively troubleshoot. More detaile...
 

Also Known As

Panopta
No data available
 

Overview

 

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about FortiMonitor vs. ThousandEyes and other solutions. Updated: January 2025.
832,565 professionals have used our research since 2012.