PRTG Network Monitor and FortiMonitor are network monitoring solutions. PRTG leads with its user-friendly setup and exceptional customer service, whereas FortiMonitor excels in cloud-native features, making it preferable for cloud-oriented organizations.
Features: PRTG Network Monitor offers a sensor-based monitoring system, customizable dashboards, and remote probes for various locations, suiting network analysis and alert management. FortiMonitor's cloud-native design integrates well with cloud environments, provides user behavior monitoring, and offers centralized management, which is beneficial for complex infrastructures.
Room for Improvement: PRTG Network Monitor could enhance its cloud monitoring capabilities, improve the handling of deprecated sensors, and expand its alert customization options. FortiMonitor may need to work on improving customer responsiveness, enhancing its agent support for newer vendors, and better documentation for user-deployed solutions.
Ease of Deployment and Customer Service: PRTG Network Monitor is known for its rapid deployment and excellent support that simplifies the implementation process. In contrast, FortiMonitor provides a flexible deployment model ideal for complex network setups, but its customer service is noted as less responsive compared to PRTG's superior support.
Pricing and ROI: PRTG Network Monitor is cost-efficient, delivering strong ROI for medium-sized businesses due to its comprehensive monitoring capabilities within budget limits. FortiMonitor is pricier upfront, but its advanced cloud-focused features provide considerable ROI for organizations prioritizing cloud capabilities.
FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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