FortiMonitor vs Icinga comparison

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FortiMonitor

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Executive SummaryUpdated on Oct 9, 2024

Icinga and FortiMonitor compete in the network monitoring space. FortiMonitor seems to have the upper hand due to its comprehensive features and better customer support.

Features: Icinga offers open-source flexibility with customizable monitoring, scalability, and extensive plugin support. FortiMonitor includes advanced features like cloud analytics, AI-based problem detection, and comprehensive monitoring capabilities.

Room for Improvement: Icinga could improve with a less complex setup process, more intuitive user interface, and enhanced user guides. FortiMonitor might benefit from reduced pricing, additional customization options, and more plugin integrations.

Ease of Deployment and Customer Service: Icinga has a customizable deployment requiring technical knowledge for configuration. FortiMonitor provides a more streamlined deployment with straightforward setup and robust support options.

Pricing and ROI: Icinga offers a low-cost setup due to its open-source nature, but ongoing maintenance may increase costs. FortiMonitor involves a higher upfront cost, delivering better ROI through improved functionality and support.

To learn more, read our detailed FortiMonitor vs. Icinga Report (Updated: February 2025).

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FortiMonitor vs. Icinga

February 2025

Helped 842,651 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

FortiMonitor

Ranking in Network Monitoring Software

24th

Ranking in IT Infrastructure Monitoring

22nd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (8th), Digital Experience Monitoring (DEM) (4th)

Icinga

Ranking in Network Monitoring Software

17th

Ranking in IT Infrastructure Monitoring

15th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Server Monitoring (7th), Cloud Monitoring Software (14th)

Mindshare comparison

As of March 2025, in the Network Monitoring Software category, the mindshare of FortiMonitor is 0.6%, down from 0.7% compared to the previous year. The mindshare of Icinga is 3.3%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

JaimeVasquez

Commercial Manager at IT-Experience

Monitoring capabilities keep operations running smoothly and alerts enhance proactive system management

We use FortiMonitor to monitor the infrastructure of our customers. We check on what is happening with their operations, monitor bandwidth, ensure configurations are appropriate for the customer, and identify if anything is going wrong The most valuable features of FortiMonitor are its redundancy…

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Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification

I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product's initial setup phase is easy."

"FortiMonitor is really easy to use for monitoring the logs on FortiGate...It is a stable product."

"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."

"FortiMonitor offers comprehensive monitoring capabilities, allowing me to track network traffic in and out effectively."

"With FortiMonitor, you can get all the logs of the traffic information of the destination or the source."

"Fortinet's customer support is very good."

"It provides the best firewall features."

"FortiMonitor's dashboard is very informative and user-friendly."

More FortiMonitor pros

"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."

"Macros and the ability to connect it to Google Maps are valuable features."

"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."

"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."

"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."

"We have found the solution to be stable."

"Icinga does the job and is fairly stable."

"This solution has a self-healing handler where if the service is down, it is automatically restarted."

More Icinga pros

Cons

"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."

"There are no AI features in FortiMonitor, which might be an area for enhancement."

"Additionally, there are no AI features in FortiMonitor, which might be an area for enhancement."

". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."

"There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month."

"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."

"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."

More FortiMonitor cons

"The tool currently fails to provide notifications to users."

"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."

"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."

"One of the areas that are frustrating is remote monitoring for more than one machine."

"The installation and configuration are very complex."

"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."

"We have found some problems with Nagios, and support isn't very responsive."

"The solution lacks many features important to higher-level IT management and network support."

More Icinga cons

Pricing and Cost Advice

"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."

"There are additional costs needed for certain functionality, such as scalability."

"FortiMonitor's price is very high."

"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."

"Compared to other solutions, FortiMonitor is a very expensive solution."

"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."

"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."

"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"We're using the free version of Icinga."

"The solution is cheap."

"The solution is free to use."

"It's an open-source solution."

"This is an open-source solution with paid support."

"The product is inexpensive compared to other DBM products."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

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Top Industries

By visitors reading reviews

Computer Software Company

28%

Manufacturing Company

Retailer

Healthcare Company

Computer Software Company

15%

Comms Service Provider

10%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...

What do you like most about FortiMonitor?

In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic...

What is your experience regarding pricing and costs for FortiMonitor?

FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.

What do you like most about Icinga?

The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.

What is your experience regarding pricing and costs for Icinga?

It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...

What needs improvement with Icinga?

There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...

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Product Reports

Digital Experience Monitoring (DEM)

March 2025

Download FortiMonitor product report

Download Icinga product report

March 2025

Also Known As

Panopta

Icinga Cloud Monitoring

Overview

FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.

Fortinet

Icinga monitors systems, network devices, infrastructure, and services, helping manage and analyze server resources. It automates ticket incidents and alerting, providing oversight of client Windows and Linux systems.

Icinga offers comprehensive monitoring of servers including CPU utilization and RAM space, facilitating automated incident management and alerting. Frequently deployed on-premises, this monitoring tool is key for managed services providers and organizations to oversee and ensure optimal performance of various environments, including applications like databases and web servers. It provides extensive features for creating custom plugins, stabilization, scalability, and high customization capabilities suitable for different infrastructure needs.

What are the key features of Icinga?

Event Handler: Facilitates automatic self-healing of systems.
Extensive Plugin Library: Offers a wide range of plugins for monitoring.
Ease of Use: Simplifies user experience with an intuitive interface and Icinga Director for easy configurations.
Open-Source Nature: Free to use, modify, and distribute.
Automation Capabilities: Integrates with APIs and Ansible Collections for automation.
Custom Plugins: Users can create and integrate their own plugins.
Stability and Scalability: Provides reliable performance across different scale infrastructures.

What are the benefits or ROI to look for when evaluating Icinga?

Critical Issue Highlighting: Effectively identifies and notifies about critical problems.
High Customization: Offers flexibility for diverse monitoring needs.
Automated Alerting: Reduces manual effort and improves response times.
Extensive Integration: Works seamlessly with other tools and platforms.

Icinga implementations span multiple industries, providing essential monitoring for IT infrastructure in healthcare, finance, and education. Managed services providers utilize Icinga to maintain and monitor client systems across various environments while ensuring optimal performance and compliance. It is highly valued in these sectors for its ability to customize monitoring, improving operational efficiency and reducing downtime.

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre