FortiMonitor vs Icinga comparison

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FortiMonitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Icinga and FortiMonitor compete in the network monitoring space. FortiMonitor seems to have the upper hand due to its comprehensive features and better customer support.

Features: Icinga offers open-source flexibility with customizable monitoring, scalability, and extensive plugin support. FortiMonitor includes advanced features like cloud analytics, AI-based problem detection, and comprehensive monitoring capabilities.

Room for Improvement: Icinga could improve with a less complex setup process, more intuitive user interface, and enhanced user guides. FortiMonitor might benefit from reduced pricing, additional customization options, and more plugin integrations.

Ease of Deployment and Customer Service: Icinga has a customizable deployment requiring technical knowledge for configuration. FortiMonitor provides a more streamlined deployment with straightforward setup and robust support options.

Pricing and ROI: Icinga offers a low-cost setup due to its open-source nature, but ongoing maintenance may increase costs. FortiMonitor involves a higher upfront cost, delivering better ROI through improved functionality and support.

To learn more, read our detailed FortiMonitor vs. Icinga Report (Updated: November 2024).

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FortiMonitor vs. Icinga

November 2024

Helped 823,795 peers since 2012

Categories and Ranking

FortiMonitor

Ranking in Network Monitoring Software

30th

Ranking in IT Infrastructure Monitoring

27th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (11th), Digital Experience Monitoring (DEM) (4th)

Icinga

Ranking in Network Monitoring Software

17th

Ranking in IT Infrastructure Monitoring

14th

Average Rating

7.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Server Monitoring (7th), Cloud Monitoring Software (16th)

Mindshare comparison

As of December 2024, in the Network Monitoring Software category, the mindshare of FortiMonitor is 0.8%, up from 0.7% compared to the previous year. The mindshare of Icinga is 3.5%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

LinhNguyen7

IT Manager at PTECH

Can be deployed with great ease by users

I work on your website, so I don't use FortiMonitor. However, I may start using the product again in the future since my company might have customers who demand it. I think its useful feature is its alarms because if some hacker hacks into our system, then users can get an SMS to their mobile phones. Users will come to know of issues immediately, and they will proceed with the security part.

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Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification

I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product's initial setup phase is easy."

"FortiMonitor is really easy to use for monitoring the logs on FortiGate...It is a stable product."

"In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts."

"FortiMonitor's dashboard is very informative and user-friendly."

"The tool continuously improves, adapting to support new vendors and technologies. Importantly, it automates the process, triggering alerts when devices require attention, and eliminating the need for manual intervention."

"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."

"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."

"The most valuable feature of FortiMonitor is user monitoring. We are able to see if the user is following the policy or not from their system. Additionally, the solution integrates well with Fortinet FortiGate and has centralized management."

More FortiMonitor pros

"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."

"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."

"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."

"We have found the solution to be stable."

"Macros and the ability to connect it to Google Maps are valuable features."

"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."

"This solution has a self-healing handler where if the service is down, it is automatically restarted."

"An affordable solution for small organizations to do basic network monitoring."

More Icinga pros

Cons

"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."

"The solution's initial setup process is time-consuming."

"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."

". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."

"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."

"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."

"FortiMonitor needs to improve its alert system."

"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."

More FortiMonitor cons

"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."

"The user interface should be improved."

"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."

"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."

"Icinga’s automation could be improved."

"The tool currently fails to provide notifications to users."

"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."

More Icinga cons

Pricing and Cost Advice

"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."

"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."

"FortiMonitor's price is very high."

"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."

"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."

"Compared to other solutions, FortiMonitor is a very expensive solution."

"There are additional costs needed for certain functionality, such as scalability."

"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."

"The solution is cheap."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"It's an open-source solution."

"This is an open-source solution with paid support."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"We're using the free version of Icinga."

"The product is inexpensive compared to other DBM products."

"The solution is free to use."

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Top Industries

By visitors reading reviews

Computer Software Company

26%

Manufacturing Company

Construction Company

Financial Services Firm

Computer Software Company

16%

Financial Services Firm

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...

What do you like most about FortiMonitor?

In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic...

What is your experience regarding pricing and costs for FortiMonitor?

The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten.

What do you like most about Icinga?

The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.

What is your experience regarding pricing and costs for Icinga?

It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...

What needs improvement with Icinga?

There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...

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Product Reports

Digital Experience Monitoring (DEM)

December 2024

Download FortiMonitor product report

Download Icinga product report

December 2024

Also Known As

Panopta

Icinga Cloud Monitoring

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Fortinet

Overview

FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.

Icinga monitors systems, network devices, infrastructure, and services, helping manage and analyze server resources. It automates ticket incidents and alerting, providing oversight of client Windows and Linux systems.

Icinga offers comprehensive monitoring of servers including CPU utilization and RAM space, facilitating automated incident management and alerting. Frequently deployed on-premises, this monitoring tool is key for managed services providers and organizations to oversee and ensure optimal performance of various environments, including applications like databases and web servers. It provides extensive features for creating custom plugins, stabilization, scalability, and high customization capabilities suitable for different infrastructure needs.

What are the key features of Icinga?

Event Handler: Facilitates automatic self-healing of systems.
Extensive Plugin Library: Offers a wide range of plugins for monitoring.
Ease of Use: Simplifies user experience with an intuitive interface and Icinga Director for easy configurations.
Open-Source Nature: Free to use, modify, and distribute.
Automation Capabilities: Integrates with APIs and Ansible Collections for automation.
Custom Plugins: Users can create and integrate their own plugins.
Stability and Scalability: Provides reliable performance across different scale infrastructures.

What are the benefits or ROI to look for when evaluating Icinga?

Critical Issue Highlighting: Effectively identifies and notifies about critical problems.
High Customization: Offers flexibility for diverse monitoring needs.
Automated Alerting: Reduces manual effort and improves response times.
Extensive Integration: Works seamlessly with other tools and platforms.

Icinga implementations span multiple industries, providing essential monitoring for IT infrastructure in healthcare, finance, and education. Managed services providers utilize Icinga to maintain and monitor client systems across various environments while ensuring optimal performance and compliance. It is highly valued in these sectors for its ability to customize monitoring, improving operational efficiency and reducing downtime.

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre