FortiMonitor vs Icinga comparison

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FortiMonitor

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Executive SummaryUpdated on Oct 9, 2024

Icinga and FortiMonitor compete in the network monitoring space. FortiMonitor seems to have the upper hand due to its comprehensive features and better customer support.

Features: Icinga offers open-source flexibility with customizable monitoring, scalability, and extensive plugin support. FortiMonitor includes advanced features like cloud analytics, AI-based problem detection, and comprehensive monitoring capabilities.

Room for Improvement: Icinga could improve with a less complex setup process, more intuitive user interface, and enhanced user guides. FortiMonitor might benefit from reduced pricing, additional customization options, and more plugin integrations.

Ease of Deployment and Customer Service: Icinga has a customizable deployment requiring technical knowledge for configuration. FortiMonitor provides a more streamlined deployment with straightforward setup and robust support options.

Pricing and ROI: Icinga offers a low-cost setup due to its open-source nature, but ongoing maintenance may increase costs. FortiMonitor involves a higher upfront cost, delivering better ROI through improved functionality and support.

To learn more, read our detailed FortiMonitor vs. Icinga Report (Updated: February 2025).

FortiMonitor vs. Icinga

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Helped 838,713 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

FortiMonitor

Ranking in Network Monitoring Software

24th

Ranking in IT Infrastructure Monitoring

23rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (9th), Digital Experience Monitoring (DEM) (4th)

Icinga

Ranking in Network Monitoring Software

17th

Ranking in IT Infrastructure Monitoring

15th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Server Monitoring (7th), Cloud Monitoring Software (14th)

Mindshare comparison

As of February 2025, in the Network Monitoring Software category, the mindshare of FortiMonitor is 0.7%, down from 0.7% compared to the previous year. The mindshare of Icinga is 3.3%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

LinhNguyen7

IT Manager at PTECH

Can be deployed with great ease by users

I work on your website, so I don't use FortiMonitor. However, I may start using the product again in the future since my company might have customers who demand it. I think its useful feature is its alarms because if some hacker hacks into our system, then users can get an SMS to their mobile phones. Users will come to know of issues immediately, and they will proceed with the security part.

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Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification

I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of FortiMonitor is user monitoring. We are able to see if the user is following the policy or not from their system. Additionally, the solution integrates well with Fortinet FortiGate and has centralized management."

"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."

"The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment."

"FortiMonitor is really easy to use for monitoring the logs on FortiGate...It is a stable product."

"It provides the best firewall features."

"With FortiMonitor, you can get all the logs of the traffic information of the destination or the source."

"FortiMonitor offers comprehensive monitoring capabilities, allowing me to track network traffic in and out effectively."

"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."

More FortiMonitor pros

"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."

"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."

"The apply rules feature saves a lot of time."

"An affordable solution for small organizations to do basic network monitoring."

"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."

"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."

"Icinga does the job and is fairly stable."

"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."

More Icinga pros

Cons

"The solution's initial setup process is time-consuming."

". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."

"There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month."

"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."

"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."

"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."

"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."

"Additionally, there are no AI features in FortiMonitor, which might be an area for enhancement."

More FortiMonitor cons

"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."

"One of the areas that are frustrating is remote monitoring for more than one machine."

"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."

"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."

"Icinga’s automation could be improved."

"The installation and configuration are very complex."

"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."

More Icinga cons

Pricing and Cost Advice

"There are additional costs needed for certain functionality, such as scalability."

"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."

"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."

"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."

"Compared to other solutions, FortiMonitor is a very expensive solution."

"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."

"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."

"FortiMonitor's price is very high."

"The solution is cheap."

"We're using the free version of Icinga."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"The product is inexpensive compared to other DBM products."

"The solution is free to use."

"It's an open-source solution."

"This is an open-source solution with paid support."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

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Top Industries

By visitors reading reviews

Computer Software Company

27%

Construction Company

Manufacturing Company

Retailer

Computer Software Company

15%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...

What do you like most about FortiMonitor?

In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic...

What is your experience regarding pricing and costs for FortiMonitor?

The pricing is high, and it requires a one-time installment fee followed by a license payment, which is manageable annually or every three years.

What do you like most about Icinga?

The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.

What is your experience regarding pricing and costs for Icinga?

It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...

What needs improvement with Icinga?

There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...

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Product Reports

Digital Experience Monitoring (DEM)

Download FortiMonitor product report

Download Icinga product report

Also Known As

Panopta

Icinga Cloud Monitoring

Overview

FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.

Fortinet

Icinga monitors systems, network devices, infrastructure, and services, helping manage and analyze server resources. It automates ticket incidents and alerting, providing oversight of client Windows and Linux systems.

Icinga offers comprehensive monitoring of servers including CPU utilization and RAM space, facilitating automated incident management and alerting. Frequently deployed on-premises, this monitoring tool is key for managed services providers and organizations to oversee and ensure optimal performance of various environments, including applications like databases and web servers. It provides extensive features for creating custom plugins, stabilization, scalability, and high customization capabilities suitable for different infrastructure needs.

What are the key features of Icinga?

Event Handler: Facilitates automatic self-healing of systems.
Extensive Plugin Library: Offers a wide range of plugins for monitoring.
Ease of Use: Simplifies user experience with an intuitive interface and Icinga Director for easy configurations.
Open-Source Nature: Free to use, modify, and distribute.
Automation Capabilities: Integrates with APIs and Ansible Collections for automation.
Custom Plugins: Users can create and integrate their own plugins.
Stability and Scalability: Provides reliable performance across different scale infrastructures.

What are the benefits or ROI to look for when evaluating Icinga?

Critical Issue Highlighting: Effectively identifies and notifies about critical problems.
High Customization: Offers flexibility for diverse monitoring needs.
Automated Alerting: Reduces manual effort and improves response times.
Extensive Integration: Works seamlessly with other tools and platforms.

Icinga implementations span multiple industries, providing essential monitoring for IT infrastructure in healthcare, finance, and education. Managed services providers utilize Icinga to maintain and monitor client systems across various environments while ensuring optimal performance and compliance. It is highly valued in these sectors for its ability to customize monitoring, improving operational efficiency and reducing downtime.

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

FortiMonitor vs. Icinga