The GSLB, the DR side, is the best part. Because we had our main side in one city, we created another, and we had a complete MPLS over the internet. We used the GSLB and data loss for our business applications.
We can do patches offline without causing customers outages. The web application firewall features, especially those related to the OWASP Top Ten, provide automated protections. This allows more flexibility in patching the backend applications. Additionally, it offers visibility into the requests being made to the applications, and you can't protect what you can't see.
Although FortiADC has multiple features that I like, the global DNS is the most helpful. It is primarily useful for customers with huge environments and at least two data centers. FortiADC can act as your DNS server. It can check which data center has the lowest latency, and route traffic to that one. It's an intelligent DNS.
Manager BU Network/Security at a tech services company with 11-50 employees
May 24, 2023
It's a good product because it supports all the features that ADC solutions in the market can support, like F5 solutions, for example, such as the LTM of F5.
Because ADC is the intermediary between the servers and the end-user application, it gives thorough information about the traffic, what the problem is.
Because it is so generic, the documentation requires special attention. A person who has not worked on Fortinet FortiADC or a similar product will struggle to understand what the document is trying to say.
The documentation could be more specific, and more detailed.
The solution needs to integrate sFlow. sFlow provides better visualization of the bandwidth and types of traffic passing through the device. When used in the traffic path, this information can be really useful.
I had a terrible experience with Fortinet support. I only used support once when I bought the solution. I got no response for two days. However, I believe that it's no longer the case. Fortinet solutions have problems when they're launched. For example, we had issues with Fortinet's authenticator when it came out. We also had trouble with FortiNAC in the beginning.
The L7 Persistent load-balancing algorithm has not worked for me after having tested it many times with my customer's in-house application. I'd like to suggest that the company make sure that all load-balancing algorithms work properly with most applications, even those that are in-house apps.
