Fortra's JAMS Reviews, Competitors and Pricing

reviewer939525

General Manager at a tech services company with 201-500 employees

Jan 24, 2021

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Quality planning capabilities, easy to use, and splendid support

Pros and Cons

"The planning capabilities are most valuable."

"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."

What is our primary use case?

We use the solution for workflow automation.

What is most valuable?

The planning capabilities are most valuable. Additionally, it is very easy to use and is efficient.

In the future, it would be beneficial to have more integration.

What needs improvement?

There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement.

For how long have I used the solution?

I have been using the solutions for approximately five years.

Buyer's Guide

Fortra's JAMS

December 2024

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What do I think about the scalability of the solution?

Most of our clients are large businesses and they use the solution daily.

How are customer service and support?

The support we have received has been very good.

Which other solutions did I evaluate?

I have evaluated Gems and Control M in the past.

What other advice do I have?

I recommend this solution to others.

I rate HelpSystems Automate Schedule an eight out of ten.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller