JAMS vs UiPath Orchestrator comparison

Fortra and UiPath are both solutions in the Workload Automation category. Fortra is ranked #5 with an average rating of 8.6, while UiPath is ranked #9 with an average rating of 8.2. Fortra holds a 1.7% mindshare in WA, compared to UiPath’s 0.8% mindshare. Additionally, 96% of Fortra users are willing to recommend the solution, compared to 92% of UiPath users who would recommend it.

JAMS

Read 34 JAMS reviews

1,797 Views
494 Comparison Views

96% willing to recommend

UiPath Orchestrator

Read 33 UiPath Orchestrator reviews

307 Views
176 Comparison Views

92% willing to recommend

JAMS

UiPath Orchestrator

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 4, 2025

JAMS and UiPath Orchestrator compete in the automation and job scheduling space. JAMS seems to have an advantage in handling complex scheduling and custom code-driven automation, while UiPath Orchestrator excels in centralized management and integration capabilities.

Features: JAMS is known for features like natural language scheduling, custom code-driven automation, and detailed alerting for job management. The ability to manage exceptions with comprehensive logging is also highly valued. UiPath Orchestrator offers centralized management of automation processes, valuable insights through logging, and supports both attended and unattended processes, alongside robust integration capabilities.

Room for Improvement: JAMS could benefit from improved global search functionality, more user-friendly web interfaces, and enhanced documentation for custom execution methods. Real-time updates and better exception handling are also areas for enhancement. UiPath Orchestrator users have noted the need for a more intuitive UI, competitive pricing, and improved queue management and AI capabilities. Streamlining UI navigation and improving exceptional automation handling are recommended.

Ease of Deployment and Customer Service: JAMS supports deployment across on-premises and public cloud environments and is praised for its responsive and knowledgeable technical support. UiPath Orchestrator also supports both deployment types, with a standout feature being its swift integration and centralized administrative capabilities. Both products have responsive customer service, though JAMS is often rated higher for proactive support.

Pricing and ROI: JAMS is cost-effective, providing flexible and less expensive licensing options, including unlimited agent licensing, which is beneficial for managing large environments. ROI is achieved through labor savings and increased efficiency. UiPath Orchestrator is considered more expensive at scale, with extra costs for specific features, but users believe its functionalities justify the investment for robust automation needs.

To learn more, read our detailed JAMS vs. UiPath Orchestrator Report (Updated: March 2025).

Buyer's Guide

JAMS vs. UiPath Orchestrator

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

JAMS

Ranking in Workload Automation

5th

Average Rating

8.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

UiPath Orchestrator

Ranking in Workload Automation

9th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Workload Automation category, the mindshare of JAMS is 1.7%, up from 1.4% compared to the previous year. The mindshare of UiPath Orchestrator is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation

Featured Reviews

Rob Grafrath

VP, Enterprise Systems at Capio

We can scale up our organization's scheduling and automation without having to add staff to the department

The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.

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Bantu Kumar

Senior Technical Director at Globant

Improves operational efficiency through its centralized dashboard and asset management

There are overwhelming features added to UiPath Orchestrator, which can lead to complexities. Permissions, roles, and queues sometimes result in conflicts, requiring deeper understanding. I would prefer if the tool was more intuitive, and it is important to maintain simplicity instead of combining multiple functionalities, potentially through different licensing models to restrict features.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS."

"It's a full-featured job scheduling tool. The part that I liked the best was the support team. This tool was new, and we were all learning it and setting up the different jobs that were complex in nature. Their support team was very responsive in helping us out through the setup and resolving the issues. They have been incredibly awesome."

"JAMS has improved our productivity immensely because everything flows. I don't think we could operate at our current staffing levels without it."

"The user-friendly and adaptable scheduler allows us to manage various scheduling scenarios."

"JAMS has helped save IT staff time by automating tasks previously performed with scripts, and its scheduling feature has been particularly useful."

"The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow."

"One of the things I like the most, as a SQL DBA, is the fact that we can manipulate tables in the background. Also, the fact that you can have your own views and work with the product the way it fits best is a very helpful feature."

"The dashboard is intuitive."

More JAMS pros

"The support team is very responsive and effective in resolving issues promptly."

"Orchestrator's most valuable features include schedulers, queues, and integration with Splunk."

"UiPath Orchestration works effectively in deploying, scheduling, and running automated bots across different environments."

"The monitoring feature stands out as the single most indispensable aspect of UiPath Orchestrator for our automation processes."

"From what I have seen, it is a reliable tool."

"UiPath has one of the strongest community setups."

"UiPath Orchestrator has helped us by replacing manual processes with automation."

"The centralized login feature greatly helps because we can also use the Active Directory feature. We do not need to create a new user. We can connect with a user from a company, and we can add all the groups they have to set the features for a specific group. We do not need to do that for each user, and we can do that for a specific role we have in the company. I think this helps a lot."

More UiPath Orchestrator pros

Cons

"One thing that I know that the JAMS people said that they were working on that would be huge for us is a search capability so that you could search for tasks. It may be available in version 7 or in a future release of 7. I think that's on their roadmap. But right now, for us to do a search, we have to search through database queries."

"The product does not allow the users to cut and paste the job names from the screen."

"The only thing that they could improve on is the fact that they don't have a browser version of JAMS. They've got all the bits and pieces there if you want to build your own web version of it. It does come with a web client, but it's pretty clunky. They could improve on that."

"Sometimes the UI is not the most responsive I've ever used. But because it does its job, I don't complain."

"JAMS lacks source control features. Our previous solution had job control language, but JAMS doesn't. When migrating between versions, JAMS doesn't migrate all the data, like job change history, etc. Also, the scheduler doesn't have a way to make jobs invisible, so you can temporarily turn a job off if you decide not to run it today."

"JAMS has built-in reporting. I've never really used it. I tried using it a few years ago and I couldn't figure it out. It was wonky. It could be improved upon."

"The error messages from JAMS often need clarification, hindering our ability to resolve issues swiftly."

"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."

More JAMS cons

"We encounter errors while configuring and integrating the product with other vendors."

"UiPath basic support has some limitations, however, the premium support levels provide more convenient coverage & response times."

"The product must conduct more promotional activities and webinars."

"Limiting certain deployment scenarios and enforcing best practices could be beneficial."

"I am interested in seeing more features like document understanding and AI integration."

"The vendor should provide free certification to their partners."

"The solution’s licensing cost is high and could be improved."

"The product must provide process mining features."

More UiPath Orchestrator cons

Pricing and Cost Advice

"There are no additional costs other than the license for Fortra's JAMS which is affordable."

"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."

"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."

"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."

"For what it does, the product is priced very well."

"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."

"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."

"JAMS is close to the lower end of the pricing models for enterprise scheduling solutions. They are much cheaper than Control-M, as well as some other products that I've used. I also don't know of another solution where you can actually get true, unlimited licensing, where you can have as many instances and as many agents as you want."

More JAMS pricing and cost advice

"The product is quite expensive."

"The product is expensive."

"The solution’s pricing is reasonable."

"The product’s pricing is competitive."

"The solution is very expensive. Compared to Microsoft, another tool that is much cheaper than the tool, it does not have the same features that UiPath Orchestrator has. The most valuable feature in my platform is the queue items in UiPath Orchestrator to evaluate the products using this feature."

"The product is expensive."

"The pricing is reasonable and competitive."

More UiPath Orchestrator pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

15%

Manufacturing Company

Healthcare Company

Financial Services Firm

21%

Computer Software Company

19%

Manufacturing Company

12%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about JAMS?

I find the historical tracking feature of JAMS invaluable for reviewing past events.

See all answers

What is your experience regarding pricing and costs for JAMS?

Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra. Previously, both Help Systems and MVP offered more favorable pricing and licensing terms. However, Fo...

See all answers

What needs improvement with JAMS?

The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source co...

See all answers

What do you like most about UiPath Orchestrator?

Using UiPath Orchestrator, we can deploy tasks across different environments, including virtual machines, for both attended and unattended processes.

See all answers

What is your experience regarding pricing and costs for UiPath Orchestrator?

The pricing of UiPath Orchestrator is a bit high. However, we can compete with that, though if they decrease the prices, it would lead to better market penetration.

See all answers

What needs improvement with UiPath Orchestrator?

I would like to see high availability over two sites, with a main site and a disaster recovery working as an active-active solution, which is not currently supported.

See all answers

Comparisons

Control-M vs JAMS

Compared 24% of the time

Redwood RunMyJobs vs JAMS

Compared 20% of the time

AutoSys Workload Automation vs JAMS

Compared 14% of the time

VisualCron vs JAMS

Compared 10% of the time

More JAMS Competitors

Automic Automation vs UiPath Orchestrator

Compared 44% of the time

Control-M vs UiPath Orchestrator

Compared 35% of the time

More UiPath Orchestrator Competitors

Product Reports

Buyer's Guide

JAMS

March 2025

Download JAMS product report

Buyer's Guide

UiPath Orchestrator

March 2025

Download UiPath Orchestrator product report

Overview

JAMS offers efficient automation and scheduling with strong capabilities in planning, dependency management, and multi-platform support. Its intuitive interface and robust tools assist in managing complex workflows for enhanced resource allocation.

JAMS stands out for its blend of automation and scheduling capabilities, making it suitable for handling complex workflows across platforms. Its features such as batch scheduling, natural language scheduling, and interactive agents promote seamless integration with other tools like PowerShell. The focus on metrics and notifications ensures users are informed about operational efficiency enhancements. While JAMS is effective in many areas, users report a need for improved simulation for termination processes and a more intuitive client setup. They see potential in enhanced search functions, better exception handling, and greater transparency in custom execution. The current setup challenges like disappearing options and mobile accessibility can affect user satisfaction. Including a fully web-based client and improving documentation could add value.

What are JAMS' key features?

Planning and Scheduling: Coordinates workflows efficiently with advanced scheduling techniques.
Dependency Management: Ensures seamless operation by managing inter-task dependencies.
Interactive Agents: Integrates with PowerShell and other tools to enhance automation.
Natural Language Scheduling: Simplifies job creation with intuitive language use.
Multi-Platform Flexibility: Operates across diverse environments ensuring robust performance.

What benefits should users consider?

Operational Efficiency: Reduction in manual oversight with robust scheduling and integration tools.
Resource Allocation: Efficient management of workflows across multiple timeframes and platforms.
User Satisfaction: Seamless user experience with intuitive interfaces and integration capabilities.
Visibility: Centralized management provides comprehensive oversight over tasks.

Organizations using JAMS for workflow and batch job automation leverage its capabilities for SSIS, SQL procedures, and Python scripts. JAMS supports file automation and managed file transfers across environments like AWS and Azure. Users employ JAMS for data management, reporting, and integration tasks, including handling holiday-aware scheduling for improved task coordination.

Fortra

UiPath Orchestrator automates website processes, manages supply chains, handles log-ins, and processes invoices efficiently. It's a comprehensive tool for generating reports, managing RPA workflows, scheduling robots, and ensuring task accuracy, making it indispensable for organizations aiming to optimize automation.

UiPath Orchestrator stands out for its user-friendly interface, centralized data collection, and robust security measures. Its intuitive design, combined with a comprehensive view of bot activity, makes it highly appreciated among users. With asset encryption, AI-integrated functionalities, and role-based access control, organizations find it reduces the need for extensive technical knowledge, thereby enhancing automation efficiency. It also excels in asset and queue management, logging capabilities, and scheduling functions, contributing significantly to streamlined operational processes.

What are the most important features of UiPath Orchestrator?

Centralized data collection: Provides a unified view of all automation activities
Robust security measures: Includes asset encryption and role-based access control
Scheduling functions: Allows efficient planning and execution of automated tasks
Asset and queue management: Enhances organization in handling automation assets
Logging capabilities: Tracks activities for better oversight and troubleshooting
AI-integrated functionalities: Improves accuracy and efficiency in automation

What benefits should users look for in reviews when evaluating UiPath Orchestrator?

Market visibility: Increased exposure and promotional activities
Code management: Improved management capabilities for Studio
Support response: Faster and more efficient support services
Credential vault: Enhanced flexibility in handling transactional items
AI capabilities: Advanced features at competitive pricing
Documentation: Clearer guidelines for transitioning setups
Integration: Better integration with reporting tools and comprehensive dashboards
Licensing: Streamlined processes for managing licenses
Monitoring: Centralized triggers for better process monitoring

UiPath Orchestrator sees wide application across industries such as manufacturing, finance, and healthcare. In manufacturing, it streamlines supply chain processes and automates inventory management. Finance companies use it for processing invoices and managing compliance, while the healthcare sector benefits from automating patient data handling and optimizing appointment scheduling. Each industry leverages the platform\'s extensive capabilities to enhance operational efficiency and accuracy.

UiPath

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

Information Not Available

Buyer's Guide

JAMS vs. UiPath Orchestrator

March 2025

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