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JAMS vs UiPath Orchestrator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Ranking in Workload Automation
5th
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
34
Ranking in other categories
No ranking in other categories
UiPath Orchestrator
Ranking in Workload Automation
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Workload Automation category, the mindshare of JAMS is 1.7%, up from 1.4% compared to the previous year. The mindshare of UiPath Orchestrator is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Rob Grafrath - PeerSpot reviewer
We can scale up our organization's scheduling and automation without having to add staff to the department
The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.
Bantu Kumar - PeerSpot reviewer
Improves operational efficiency through its centralized dashboard and asset management
There are overwhelming features added to UiPath Orchestrator, which can lead to complexities. Permissions, roles, and queues sometimes result in conflicts, requiring deeper understanding. I would prefer if the tool was more intuitive, and it is important to maintain simplicity instead of combining multiple functionalities, potentially through different licensing models to restrict features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the historical tracking feature of JAMS invaluable for reviewing past events."
"JAMS has improved our productivity immensely because everything flows. I don't think we could operate at our current staffing levels without it."
"JAMS has helped save IT staff time by automating tasks previously performed with scripts, and its scheduling feature has been particularly useful."
"The product is easy to use."
"The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow."
"JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible."
"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."
"The code-driven automation for more complex scheduling requirements frees up time because it's really easy to use... It's almost like a stand-alone software that we can't live without."
"It allows for the segregation of users, ensuring each user has access to specific environments based on their roles."
"UiPath Orchestrator is a user-friendly solution."
"The monitoring feature stands out as the single most indispensable aspect of UiPath Orchestrator for our automation processes."
"The logs are the best feature of the solution."
"The support team is very responsive and effective in resolving issues promptly."
"The most beneficial feature is the queue system, which allows robots to process a large volume of data simultaneously."
"UiPath Orchestrator is considered the brain of the system."
"The response time and support quality are good."
 

Cons

"The search capability needs to be improved because when we try to search for a job, it's hard to do."
"All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases."
"JAMS lacks source control features. Our previous solution had job control language, but JAMS doesn't. When migrating between versions, JAMS doesn't migrate all the data, like job change history, etc. Also, the scheduler doesn't have a way to make jobs invisible, so you can temporarily turn a job off if you decide not to run it today."
"JAMS doesn't allow us to implement SOC controls. We are a company that trades stocks on the New York Stock Exchange, so all our transactions are audited. It has a feature that saves the file for only a month but doesn't segregate the data between finance and SOC-related compliance."
"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."
"The JAMS automation code isn't so clean."
"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."
"The monitoring of the JAMS product and its performance is an area of concern for me."
"The major issue is with the application according to the new version of the UI."
"The major issue is with the application according to the new version of the UI."
"The vision libraries that the tool provides, along with the visualization part, are areas with shortcomings in the solution where improvements are required."
"We encounter errors while configuring and integrating the product with other vendors."
"UiPath Orchestrator is sometimes a bit clunky, and a few things don't work in the tool as they should."
"The tool makes the laptops slow."
"I am interested in seeing more features like document understanding and AI integration."
"UiPath basic support has some limitations, however, the premium support levels provide more convenient coverage & response times."
 

Pricing and Cost Advice

"It's expensive, to be honest, but it does the job."
"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"There are no additional costs other than the license for Fortra's JAMS which is affordable."
"This is a good product at a fair price."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
"The pricing is quite reasonable, particularly with the cloud version where Orchestrator is included in all other licenses at no additional cost."
"The product is expensive, and the associated licenses add to the expenses, initially making deploying new processes costly."
"The product is quite expensive."
"The product is expensive."
"The pricing is reasonable and competitive."
"The product is expensive."
"The product’s pricing is competitive."
"UiPath Orchestrator's price is reasonable. We pay around 40k USD. Its licensing costs are yearly."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
15%
Healthcare Company
9%
Manufacturing Company
8%
Financial Services Firm
21%
Computer Software Company
18%
Manufacturing Company
11%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra. Previously, both Help Systems and MVP offered more favorable pricing and licensing terms. However, Fo...
What needs improvement with JAMS?
The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source co...
What do you like most about UiPath Orchestrator?
Using UiPath Orchestrator, we can deploy tasks across different environments, including virtual machines, for both attended and unattended processes.
What is your experience regarding pricing and costs for UiPath Orchestrator?
The pricing of UiPath Orchestrator is a bit high. However, we can compete with that, though if they decrease the prices, it would lead to better market penetration.
What needs improvement with UiPath Orchestrator?
I would like to see high availability over two sites, with a main site and a disaster recovery working as an active-active solution, which is not currently supported.
 

Comparisons

 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
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Find out what your peers are saying about JAMS vs. UiPath Orchestrator and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.