UiPath Orchestrator Reviews

Name: UiPath Orchestrator
Brand: UiPath
Rating: 4.1 (30 reviews)

4.1 out of 5

30 reviews
92% willing to recommend

What is UiPath Orchestrator?

UiPath Orchestrator automates website processes, manages supply chains, handles log-ins, and processes invoices efficiently. It's a comprehensive tool for generating reports, managing RPA workflows, scheduling robots, and ensuring task accuracy, making it indispensable for organizations aiming to optimize automation.

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UiPath Orchestrator is the #10 ranked solution in top Workload Automation solutions. PeerSpot users give UiPath Orchestrator an average rating of 8.2 out of 10. Based on the analysis of the 30 most recent UiPath Orchestrator reviews, the overall sentiment is positive, with a sentiment score of 6.5. (Among the lowest in the category). UiPath Orchestrator is most commonly compared to Control-M: UiPath Orchestrator vs Control-M.

Helped 816,406 peers since 2012

Featured reviews

Utpal Shah

Manager, Digital Practice at Quess

I haven't faced many challenges with UiPath Orchestrator. Previously, it was on-premises, but having clear documentation on how to transition between on-premises and cloud-based setups would be beneficial. Clarity on integrating SQL databases and server configurations would also improve implementation processes. In terms of technical feedback, I believe UiPath Orchestrator has progressed well over the last few years, with many activities and expansions. However, there's still room for improvement, especially in the user interface.

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AmolSontakke

Senior Solution Engineer at Convergys Corporation

UiPath Orchestrator needs to focus on dashboards. Previously, we had Kibana integration with Orchestrator, where we could develop dashboards. Now, there are Insights in Orchestrator, but they must be improved to a good standard. We should be able to create good dashboards with pie charts and other visualizations. It will make things clearer for management. We can use Orchestrator as a central system for customers or vendors. But we need to depend on many other things, like repositories. For example, we need to use GitHub, DFS, or EFS. We need to do a lot of configuration and settings for them. If that was more accessible, the configuration would happen very easily. In Power Automate, there are many connectors. We need to drag that connector and use it. It is easier; there is less coding and configuration. In UiPath, we need more connectors or features. If we have direct connectors for third-party applications like SAP and Salesforce, we can quickly connect to those applications and automate. It will reduce development time for developers and lessen the burden on Orchestrator admins.

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Nuno Brás

Senior Consultant at Everis

UiPath Orchestrator is sometimes a bit clunky, and a few things don't work in the tool as they should. For instance, when working with queues and things like that, you may want to do some operations on transaction items, but you won't be able to do so because of the product's UI limitations, which may be frustrating. I think the aforementioned areas are where I have complaints about UiPath Orchestrator. The product's technical support team is not bad, but I feel there is room for improvement. With UiPath Orchestrator, my complaint stems from the part of the tool consisting of the interaction with queues, which I think needs to be a little more flexible to be able to manipulate the transaction items as intended with not so many restrictions on cloning, making it easier to create new transaction items, because nowadays, you have to import or clone it.

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UiPath Orchestrator mindshare

As of November 2024, the mindshare of UiPath Orchestrator in the Workload Automation category stands at 0.6%, up from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Workload Automation

Key learnings from peers

Last updated Nov 15, 2024

Valuable Features

UiPath Orchestrator's most valuable features include its user-friendly interface, comprehensive logs, centralized data management, and robust scheduling capabilities. Organizations appreciate its easy deployment across environments, efficient queue management, and secure asset handling. They find the monitoring, reporting, and data collection functionalities essential. The platform's AI features and modern folder structure enhance workflow automation, making UiPath Orchestrator preferred for managing bots and facilitating RPA processes effectively and efficiently.

"UiPath Orchestrator has eliminated the need for human operation, enhancing our automation process."
"The focus on repeat application automation is valuable."
"I also create user and machine templates and do other work in Orchestrator."

Room for Improvement

UiPath Orchestrator needs improvements in code management, credential handling, UI flexibility, and automation for exceptional scenarios. Users find the licensing process complex, and there are issues integrating with third-party tools. Pricing is considered high, and there's demand for enhanced AI features. There are challenges with document accuracy and installation complexity. Multiple users express a need for better support, dashboards, and customization options for seamless operations and ease of use.

"The major issue is with the application according to the new version of the UI."
"The major issue is with the application according to the new version of the UI."
"UiPath Orchestrator needs to focus on dashboards."

ROI

Users observe a return on investment with UiPath Orchestrator after a few weeks to a month. It enhances efficiency and reliability, justifying initial costs with long-term benefits. Automating tasks during peak periods reduces overtime, improving efficiency. Cost savings include 20,00,000 plus from transaction processing over four to five years depending on the number of bots used. Some users are uncertain about financial benefits for their company.

Pricing

UiPath Orchestrator pricing varies, with many finding it expensive yet reasonable depending on specific needs. Organizations often face high initial setup costs but benefit from bundled options and maintenance without extra charges. Costs may decrease as deployment increases. Pricing structures can include standalone or bundled models, with additional licenses needed for advanced features. Larger enterprises might benefit from economies of scale. Customers sometimes compare it unfavorably to lower-cost alternatives such as Microsoft Power Automate.

"The tool's licensing cost is high. I rate the tool an eight or nine on a scale from one to ten, where ten means expensive."
"The product is expensive."
"The product is expensive."

Popular Use Cases

UiPath Orchestrator is primarily used for managing, monitoring, and optimizing RPA workflows. Companies utilize it for automating website processes, supply chain management, invoice handling, and document understanding. It assists in scheduling, provisioning, and deploying bots, whether attended or unattended, and is used across various industries. Users engage with the tool for logging, configuring machines, running robot tasks, generating reports, and managing assets while leveraging features like Action Center and Test Suite.

Service and Support

UiPath Orchestrator customer service and support are generally seen as efficient and responsive, but users identify occasional delays in response time. Support staff are knowledgeable, though access to the right personnel can be tricky. Some concerns exist regarding SLAs and documentation quality. Users rate support six to nine out of ten, noting prompt assistance when using production licenses. There is a call for faster issue resolution, especially in critical situations.

Deployment

UiPath Orchestrator's initial setup is generally straightforward, especially with its cloud version. The deployment can be completed quickly, often within a few days. Technical skills are beneficial for understanding the architecture and configurations, particularly for on-premises installations. While some find the deployment process easy, others may face challenges, such as infrastructure preparation and configuration issues. Training and support materials are helpful for new users, making learning to use the tool manageable.

Scalability

UiPath Orchestrator is recognized for scalability, supporting both small and large organizations. Ratings mostly range from seven to ten out of ten, indicating confidence in its ability to scale. Some users note the necessity for specific configurations to maximize effectiveness. The cloud version is considered highly scalable compared to on-premise. Companies from different sizes utilize it, though some emphasize the need for better connectors to enhance flexibility across varying automation needs.

Stability

UiPath Orchestrator is consistently rated as stable, with evaluations generally between eight and nine out of ten. Users deem it more stable than other tools, although some rare occurrences like timeouts and system crashes are noted. Many find it reliable, with some mentioning stability depends on proper setup or their machine's condition. Stability scores of eight and nine out of ten are common, reflecting confidence in its performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Learn more about UiPath Orchestrator

UiPath Orchestrator stands out for its user-friendly interface, centralized data collection, and robust security measures. Its intuitive design, combined with a comprehensive view of bot activity, makes it highly appreciated among users. With asset encryption, AI-integrated functionalities, and role-based access control, organizations find it reduces the need for extensive technical knowledge, thereby enhancing automation efficiency. It also excels in asset and queue management, logging capabilities, and scheduling functions, contributing significantly to streamlined operational processes.

What are the most important features of UiPath Orchestrator?

Centralized data collection: Provides a unified view of all automation activities
Robust security measures: Includes asset encryption and role-based access control
Scheduling functions: Allows efficient planning and execution of automated tasks
Asset and queue management: Enhances organization in handling automation assets
Logging capabilities: Tracks activities for better oversight and troubleshooting
AI-integrated functionalities: Improves accuracy and efficiency in automation

What benefits should users look for in reviews when evaluating UiPath Orchestrator?

Market visibility: Increased exposure and promotional activities
Code management: Improved management capabilities for Studio
Support response: Faster and more efficient support services
Credential vault: Enhanced flexibility in handling transactional items
AI capabilities: Advanced features at competitive pricing
Documentation: Clearer guidelines for transitioning setups
Integration: Better integration with reporting tools and comprehensive dashboards
Licensing: Streamlined processes for managing licenses
Monitoring: Centralized triggers for better process monitoring

UiPath Orchestrator sees wide application across industries such as manufacturing, finance, and healthcare. In manufacturing, it streamlines supply chain processes and automates inventory management. Finance companies use it for processing invoices and managing compliance, while the healthcare sector benefits from automating patient data handling and optimizing appointment scheduling. Each industry leverages the platform\'s extensive capabilities to enhance operational efficiency and accuracy.