UiPath Orchestrator Reviews

Name: UiPath Orchestrator
Brand: UiPath
Rating: 4.1 (32 reviews)

4.1 out of 5

32 reviews
92% willing to recommend

What is UiPath Orchestrator?

UiPath Orchestrator automates website processes, manages supply chains, handles log-ins, and processes invoices efficiently. It's a comprehensive tool for generating reports, managing RPA workflows, scheduling robots, and ensuring task accuracy, making it indispensable for organizations aiming to optimize automation.

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UiPath Orchestrator is the #9 ranked solution in top Workload Automation solutions. PeerSpot users give UiPath Orchestrator an average rating of 8.2 out of 10. Based on the analysis of the 32 most recent UiPath Orchestrator reviews, the overall sentiment is positive, with a sentiment score of 7.0. UiPath Orchestrator is most commonly compared to Control-M: UiPath Orchestrator vs Control-M. UiPath Orchestrator is popular among the large enterprise segment, accounting for 70% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 23% of all views.

Helped 824,053 peers since 2012

Featured reviews

Utpal Shah

Manager, Digital Practice at Quess

I haven't faced many challenges with UiPath Orchestrator. Previously, it was on-premises, but having clear documentation on how to transition between on-premises and cloud-based setups would be beneficial. Clarity on integrating SQL databases and server configurations would also improve implementation processes. In terms of technical feedback, I believe UiPath Orchestrator has progressed well over the last few years, with many activities and expansions. However, there's still room for improvement, especially in the user interface.

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Bantu Kumar

Technical Director at a computer software company with 10,001+ employees

There are overwhelming features added to UiPath Orchestrator, which can lead to complexities. Permissions, roles, and queues sometimes result in conflicts, requiring deeper understanding. I would prefer if the tool was more intuitive and it is important to maintain simplicity instead of combining multiple functionalities, potentially through different licensing models to restrict features.

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AmolSontakke

Senior Solution Engineer at Convergys Corporation

UiPath Orchestrator needs to focus on dashboards. Previously, we had Kibana integration with Orchestrator, where we could develop dashboards. Now, there are Insights in Orchestrator, but they must be improved to a good standard. We should be able to create good dashboards with pie charts and other visualizations. It will make things clearer for management. We can use Orchestrator as a central system for customers or vendors. But we need to depend on many other things, like repositories. For example, we need to use GitHub, DFS, or EFS. We need to do a lot of configuration and settings for them. If that was more accessible, the configuration would happen very easily. In Power Automate, there are many connectors. We need to drag that connector and use it. It is easier; there is less coding and configuration. In UiPath, we need more connectors or features. If we have direct connectors for third-party applications like SAP and Salesforce, we can quickly connect to those applications and automate. It will reduce development time for developers and lessen the burden on Orchestrator admins.

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UiPath Orchestrator mindshare

As of December 2024, the mindshare of UiPath Orchestrator in the Workload Automation category stands at 0.7%, up from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Workload Automation

PeerAnalyst reports

Type	Title	Date
Category	Workload Automation	Dec 21, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 21, 2024	Download
Comparison	UiPath Orchestrator vs Control-M	Dec 21, 2024	Download
Comparison	UiPath Orchestrator vs Automic Automation	Dec 21, 2024	Download
Comparison	UiPath Orchestrator vs Redwood RunMyJobs	Dec 21, 2024	Download

Title	Rating	Mindshare	Recommending
Control-M	4.4	26.7%	98%	119 interviews Add to research
Automic Automation	4.2	7.2%	94%	101 interviews Add to research

Valuable Features

UiPath Orchestrator's standout features include logging, a user-friendly interface, scheduling, centralized data management, monitoring capabilities, queue management, and asset management. It allows teams to assign roles, manage tasks easily, and provides robust security measures. The integration with other tools and centralized logging are advantageous for compliance and reporting. The AI-integrated features enhance efficiency. Its queue system and document understanding improve automation processes significantly across departments.

"UiPath Orchestrator improves operational efficiency through its centralized dashboard and asset management."
"UiPath Orchestrator has helped us by replacing manual processes with automation."
"UiPath Orchestrator has eliminated the need for human operation, enhancing our automation process."

Room for Improvement

UiPath Orchestrator requires enhancements in code management, UI friendliness, and support response time. It should improve credential management, provide more dashboards, and integrate better with third-party applications like SAP and Salesforce. Licensing cost is a concern, and more AI features are suggested. Issues with deployment, configuration complexity, and reporting integration exist. Enhanced automation for exceptional cases and improved visualization tools are needed, alongside intuitive design and ease of installation.

"There are overwhelming features added to UiPath Orchestrator, which can lead to complexities."
"I am interested in seeing more features like document understanding and AI integration."
"The major issue is with the application according to the new version of the UI."

ROI

Users experienced ROI from UiPath Orchestrator within weeks to a month, with improved process efficiency and reliability. Initial costs are offset by long-term benefits in accuracy and speed. It reduces overtime costs during peak periods by automating tasks with robots, enhancing efficiency. Cost savings from transaction processing over four to five years reached 20,00,000, linked to the number of bots used. Financial benefits for some companies remain uncertain.

Pricing

UiPath Orchestrator's pricing receives mixed feedback from enterprise users. Many find the costs high, with licensing fees often seen as expensive, especially compared to competitors like Microsoft's Power Automate. Despite some organizations perceiving pricing as reasonable and competitive, additional costs for specific features and licenses can add to expenses. Enterprises may benefit from more cost-effective models, especially when using cloud versions or bundling UiPath products. Yearly licenses are standard, with flexibility based on project requirements.

"The tool's licensing cost is high. I rate the tool an eight or nine on a scale from one to ten, where ten means expensive."
"The product is expensive."
"The product is expensive."

Popular Use Cases

UiPath Orchestrator is used for automating processes like website management, supply chain, invoice handling, and data entry to ERP systems. It manages, monitors, and optimizes RPA workflows, including robot tasks, generating reports, provisioning, deploying, scheduling, and monitoring bots. Organizations utilize Orchestrator for document understanding, logging, asset management, and license management. Various industries, including insurance, telecom, and healthcare, adopt Orchestrator for effective resource optimization and efficient task completion.

Service and Support

UiPath Orchestrator's customer service and support are regarded as good, though response times can occasionally be slow. Users rate the support between seven and nine out of ten, valuing the team's experience and efficiency. Assistance is prompt, especially in production environments, yet connecting with the right individual can be challenging. While documentation could be improved, the support team prioritizes issues effectively, although communication and SLA adherence sometimes need enhancements.

Deployment

Many found UiPath Orchestrator's initial setup straightforward, especially with cloud deployment, which streamlines the process. Although on-premises installations may require some technical expertise, cloud versions eliminate previous difficulties like SQL database setup. With the right resources and planning, deployment can take minimal time. Some report challenges in preparing infrastructure, but community support aids learning. Technical teams benefit more, but administrators and IT staff play crucial roles in execution and training.

Scalability

UiPath Orchestrator is considered highly scalable by users, applicable for small to large organizations. Ratings vary, with many giving it high marks, though some note it requires specific configurations and infrastructure adjustments. Scalability varies between cloud and on-premise versions, with the cloud being more flexible. Users appreciate its ability to handle multiple scenarios, though some suggest room for improvement in handling complex environments. Many organizations use it extensively, managing numerous users and processes efficiently.

Stability

UiPath Orchestrator is consistently stable, with a typical rating between eight and nine out of ten. Users appreciate its reliability, noting rare instances of timeouts. Although some have experienced system crashes, these occurrences are infrequent. The platform's stability is praised, especially when well-configured. Many acknowledge its successful integration with other systems. While deployed on-premise, stability is often influenced by machine performance, yet users remain satisfied with its capabilities.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our UiPath Orchestrator Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

23%

Financial Services Firm

23%

Government

Manufacturing Company

Energy/Utilities Company

Construction Company

Retailer

Comms Service Provider

Insurance Company

Real Estate/Law Firm

Transportation Company

Healthcare Company

Hospitality Company

Educational Organization

Logistics Company

Non Profit

Compare UiPath Orchestrator with alternative products

Learn more about UiPath Orchestrator

UiPath Orchestrator stands out for its user-friendly interface, centralized data collection, and robust security measures. Its intuitive design, combined with a comprehensive view of bot activity, makes it highly appreciated among users. With asset encryption, AI-integrated functionalities, and role-based access control, organizations find it reduces the need for extensive technical knowledge, thereby enhancing automation efficiency. It also excels in asset and queue management, logging capabilities, and scheduling functions, contributing significantly to streamlined operational processes.

What are the most important features of UiPath Orchestrator?

Centralized data collection: Provides a unified view of all automation activities
Robust security measures: Includes asset encryption and role-based access control
Scheduling functions: Allows efficient planning and execution of automated tasks
Asset and queue management: Enhances organization in handling automation assets
Logging capabilities: Tracks activities for better oversight and troubleshooting
AI-integrated functionalities: Improves accuracy and efficiency in automation

What benefits should users look for in reviews when evaluating UiPath Orchestrator?

Market visibility: Increased exposure and promotional activities
Code management: Improved management capabilities for Studio
Support response: Faster and more efficient support services
Credential vault: Enhanced flexibility in handling transactional items
AI capabilities: Advanced features at competitive pricing
Documentation: Clearer guidelines for transitioning setups
Integration: Better integration with reporting tools and comprehensive dashboards
Licensing: Streamlined processes for managing licenses
Monitoring: Centralized triggers for better process monitoring

UiPath Orchestrator sees wide application across industries such as manufacturing, finance, and healthcare. In manufacturing, it streamlines supply chain processes and automates inventory management. Finance companies use it for processing invoices and managing compliance, while the healthcare sector benefits from automating patient data handling and optimizing appointment scheduling. Each industry leverages the platform\'s extensive capabilities to enhance operational efficiency and accuracy.