UiPath Orchestrator Reviews

We use the product for monitoring purposes to ensure that tasks follow the correct path and, as a non-administrator, connect various steps in a process and direct outputs based on predefined rules.

They could provide a more intuitive UI for the product.

We have been using UiPath Orchestrator for a few years.

The product is stable. However, we encountered a few system crashes. I rate the stability an eight out of ten.

I rate the platform’s scalability an eight out of ten.

The technical support team takes time to respond to the queries.

Neutral

The initial deployment process takes time to understand. It takes around a week to complete depending upon the complexity.

The product has reasonable pricing. As a reseller and partner, we can access all the components without additional costs.

UiPath Orchestrator has been effective in running automated bots across different environments by providing the necessary criteria and adaptability to match diverse scenarios seamlessly. It allows for the segregation of users, ensuring each user has access to specific environments based on their roles.

The integration of Orchestrator with our existing infrastructure has significantly contributed to our overall automation strategy by providing flexibility in seamlessly connecting with different tools.

Initially, we faced challenges with the complexity of managing multiple tasks in UiPath Orchestrator. However, it became easy to use after the initial setup.

I rate it an eight out of ten.

We are using UiPath Orchestrator to create an Excel file, filter the data, and send email alerts to colleagues. It is a simple email alert system.

UiPath Orchestrator has helped us by replacing manual processes with automation. Previously, we needed a person to work on a repetitive task every week. Now, with UiPath Orchestrator, we only need to check the log, freeing up time for our team.

We use UiPath Orchestrator to connect with different applications, extract and analyze data by specific criteria, and send emails. This feature supports integration between our existing applications and internal systems.

I am interested in seeing more features like document understanding and AI integration. These features seem interesting. I haven't had a chance to try them yet.

I have been using UiPath Orchestrator for some time and supporting our team to use it with one or two robots.

I only use UiPath Orchestrator - not any other tools.

I'd rate the solution eight out of ten.

My company's customers use the tool. Whosoever uses UiPath Orchestrator in the present gets a cloud license, so if someone wants to go by cloud services, they can get it. People can even use the tool's on-premises version, which is free of cost, but earlier you had to buy it.

The features of UiPath Orchestrator that I find to be the most useful for automation processes are scheduling, queue management, and asset management. The tool's asset management is very nice because of the encryption and decryption features. The clients or customers of the tool need not worry about data security because they have access to it, and they can put in the credentials for all their applications. None of the developers or anyone else has access to it, so it is only in the hands of the customers.

The installation of the product on an on-premises version can take a long time and may involve some troubleshooting procedures to be followed.

It would be great if the product could be made simple in terms of the installation part.

I have been using UiPath Orchestrator for five years. My company has a partnership with UiPath.

It is a scalable solution.

It is a scalable solution.

The technical support for the solution is very nice, especially when you create a ticket with them. Based on the severity of the problems, the product's support team will address the queries as soon as possible. I have not come across any lame services in terms of the support offered by UiPath. The support team has always provided help on time and prioritized dealing with our company's issues related to the product. I rate the technical support as eight and a half to nine out of ten because there have been times when my company wanted support right away after contacting them. Sometimes, UiPath sends a help guide, but it may not work. There might be a need for a technical person to be on a call so that proper assistance can be provided by looking into the problems directly. The availability of technical staff may be challenging at times since it takes a day or two for our company to get help from UiPath's support team.

Positive

I have experience with Microsoft, UiPath, and ABBYY.

The product's initial deployment phase is a bit complex. For the deployment, some prerequisites are definitely there, but after the prerequisites also, there are certain hidden things that come to the surface when you start deploying it, like the TLS might not work at times, or there might be a key issue or sometimes some configuration of the system has to be done in order to deploy the tool and sometimes there might be issues with SQL. The aforementioned areas consist of the little challenges that users come across, but otherwise, having the tool on the cloud is easy. The on-premises deployment part can get difficult because it only goes to the client's on-premises environment. The tool's cloud version is easy, as you just log in and you are ready to use it.

The deployment of the tool on an on-premises model can be helpful, especially if everything goes well on the first go. It would not take more than an hour or two to deploy it.

The products are available for free on the cloud, and even it is the same to a certain extent for the on-premises version. The pricing is included as a part of the license of the robot from UiPath.

I think UiPath Orchestrator has lately enhanced the quality and the features of the product. UiPath Orchestrator is very handy when dealing with simple or complex automation. Earlier, the tool's licensing part was very complicated and complex. Now I think when UiPath Orchestrator comes with cloud services, it becomes very useful for attended and unattended automation. Earlier, the tool could be used only for unattended automation.

The tool has been effective in deploying, scheduling, and running automated bots. Mainly, you can have your queue management very effectively done in UiPath Orchestrator. Scheduling is very, very effective in the tool. The bifurcation of work to be done and managed, both happens very asynchronously in the tool.

In terms of the centralized dashboard or asset management of UiPath Orchestrator for operational efficiency, I think that from the centralization of the assets and everything, if customers use multiple processes or automated multiple processes, it centralizes their IT or the operation systems, which is basically the workforce, and so they don't have to run around and have multiple applications to look at or multiple files where they have to update the credentials. I think efficiency has definitely improved with the use of the tool, and whenever there is a reminder to be sent, it automatically sends it to them since that is how it is configured and programmed.

In terms of integration, UiPath Orchestrator interacts with UiPath Assistant and the robot, so you don't have to integrate anything else with it. Everything in the tool is performed by the robot only. Considering the robot's functionalities, I would say that it is governed by UiPath Orchestrator.

I recommend the product to those companies that have multiple projects where multiple products need to be deployed, have a few projects in the pipeline, or have large operations. For small-scale operations, the product is okay to use. For large-scale operations involving multiple bots and multiple projects, I believe UiPath Orchestrator can help run two or three bots, which can be very helpful.

The tool is easy to use.

Considering the product's complex setup process, I rate the tool an eight out of ten.

We encounter errors while configuring and integrating the product with other vendors like Discord.

We have been using UiPath Orchestrator for four years.

The licenses for technical support services are equally distributed. They offer automation user licenses with associated features like document understanding. However, additional components like the action center, UiPath Studio, and the case data license may require a separate purchase.

We have used Automation Anywhere before. In comparison, UiPath Orchestrator is better as it is a 360-degree tool. Its user-friendly interface offers many drag-and-drop activities that simplify workflow configuration. It integrates well with JavaScipt.

The implementation is straightforward. Once the contract is established and the workflow is prepared within the studio, the process involves a simple click on the publish option. Simultaneously, the bot gets integrated with office data, where we need to create separate folders or use default folders. It doesn't require configuration and consists of very easy steps.

Larger organizations may benefit from more favorable pricing, as the costs can be distributed across more licenses. The different types of licenses available, such as document understanding and architectural support, may have separate costs and limitations. Additionally, when purchasing a license, it's important to be aware of any restrictions on access to certain components.

The most beneficial features for automation processes in UiPath Orchestrator include improved bot configuration for both attended and unattended processes. Additionally, features such as folder management prove to be valuable, aiding in the efficient organization and maintenance of folders. Notably, features like SolarWinds integration further expand the capabilities of UiPath Orchestrator in managing and optimizing automation workflows.

In our office center, we effectively utilize UiPath Orchestrator to manage and monitor our RPA workflow, which involves maintaining a pool of thirty-eight bots.

It has proven effective in deploying, scheduling, and running automated bots across different environments. While my primary deployment mode has been in Windows, Orchestrator also provides excellent support for Linux environments.

The centralized dashboard and asset management in UiPath Orchestrator have proven valuable in enhancing operational efficiency. When initiating the integration, a comprehensive list of approximately a hundred tools becomes available, and the integration options are user-friendly.

The impact of UiPath Orchestrator on the overall automation strategy has been highly positive, especially in terms of integration. We have successfully integrated with tools such as Salesforce and SAP.

We need to learn a few technical concepts for smooth time scheduling and avoiding bot-related issues.

I rate the product a nine out of ten.

We utilize UiPath Orchestrator to manage, monitor, and optimize our RPA workflows. The primary function of Orchestrator is to trigger and oversee the execution of these workflows efficiently.

It has proven highly effective in deploying, scheduling, and executing our automated bots across diverse environments, particularly in its latest iterations. Its continuous enhancements have contributed significantly to its efficiency.

The centralized dashboard and asset management have enhanced our operational efficiency. The dashboard provides quick insights into ongoing activities and vital statistics, facilitating informed decision-making.

The integration of UiPath Orchestrator with various other tools has enhanced the overall automation strategy, adding significant value. Some clients integrate Orchestrator with additional tools for monitoring and reporting purposes.

The monitoring feature stands out as the single most indispensable aspect of UiPath Orchestrator for our automation processes. While other features are also highly valuable, this particular functionality is essential and irreplaceable.

The main challenges typically stem from the client's infrastructure rather than the product itself. It often revolves around ensuring prerequisites are met, obtaining necessary authorizations, and ensuring adequate security permissions are in place.

Limiting certain deployment scenarios and enforcing best practices could be beneficial. While this might make initial deployment more complex, it could lead to better scalability in the long run.

I have been working with it for six years.

I would rate its stability capabilities eight out of ten.

Scalability varies depending on the version you're using. The on-premise version may not offer high scalability, whereas the cloud version is highly scalable. I would rate it six out of ten. The primary challenge does not lie with the scalability of Orchestrator itself, but rather with the scalability of automation initiatives within the client's organization. The key hurdle is identifying RPA use cases and implementing them across the company.

The technical support team is highly knowledgeable and proficient. However, there are occasional difficulties in connecting with the appropriate individual promptly, which represents the main challenge. I would rate it seven out of ten.

Neutral

I have previously utilized various products that were developed in-house.

The initial setup is quite straightforward, particularly when opting for the cloud version.

The pricing is quite reasonable, particularly with the cloud version where Orchestrator is included in all other licenses at no additional cost.

I would recommend anyone considering implementing it to undergo proper training beforehand. While the solution may initially appear simple, without adequate planning, particularly for long-term scalability, it can become challenging to scale later on. Overall, I would rate it nine out of ten.

The primary use case for UiPath Orchestrator is managing, monitoring, and optimizing RPA workflows.

One of the significant challenges we've encountered with UiPath Orchestrator is the frequent and rapid changes in the tool's interface and functionality. New versions often introduce organizational changes in various sections, making navigating and managing workflows challenging.

One such feature could involve aggregating all user information in a single, easily accessible point within the interface. It could include guide tools and chatbots to help new users understand the functionality.

We have been using UiPath Orchestrator for five years.

The customer service and support provided by UiPath have been quite good. Particularly in a production environment with a production license, they try to assist you promptly, which is commendable. The service desk is responsive and efficient. However, there are times when interaction with them can be challenging. They often request specific information about the program, which may be difficult to provide, especially if you cannot share client data. For instance, you may be unable to send them images, and organizing a meeting to demonstrate something can be complex.

Neutral

We previously used Automation Anywhere, among other RPA tools. However, we didn't utilize external orchestration tools besides those provided within our automation environment. One advantage of Power Automate in comparing these tools to UiPath lies in its integration features. With its seamless integration with Microsoft Office tools and company systems, Power Automate stands out as a strong competitor in the RPA landscape.

The product is expensive, and the associated licenses add to the expenses, initially making deploying new processes costly. While costs may decrease over time as new bots are developed and deployed, the starting point can indeed be expensive. It's worth noting that pricing structures may vary, with options to pay for the entire bundle or each UiPath product separately.

The maintenance and support services are typically included in the overall cost. However, additional licenses may be required to utilize specific features such as document understanding.

The platform serves as a valuable tool for orchestrating solutions within an organization. It facilitates processes involving human intervention or review tasks, seamlessly integrating them into automated workflows developed with UiPath.

The opportunity to check out the logs is invaluable because accessing them directly from the production machines is difficult and less secure. Retrieving them from the Orchestrator is very convenient and safe. Additionally, having license management integration is a beneficial feature.

Although it's a comprehensive tool, it is challenging to learn and utilize all of its functionalities. Finding specific features or information can be difficult, and some functions may appear duplicated, leading to confusion about where to make changes.

I rate it a seven out of ten.

The product helps to monitor our automation process and keep statistics. When not dealing with just one process, we utilize the business process. From there, we obtain the necessary answers, and the robot completes the process accordingly. We keep on improving our processes to become more effective. Hence, we start with a small process. 

UiPath Orchestrator is easy to use, but you need some technical knowledge. 

It takes us time to understand the process before we can publish it. Its pricing needs to be lower, and there needs to be a centralized dashboard. 

I have been working with the product for a year. 

I rate UiPath Orchestrator's stability a nine out of ten.

UiPath Orchestrator has 60 users in my company. 

I haven't contacted technical support yet. 

The tool's implementation is easy. My company has five administrators to manage it. 

We did UiPath Orchestrator's deployment in-house. 

UiPath Orchestrator's price is reasonable. We pay around 40k USD. Its licensing costs are yearly. 

We aim to enhance our team's skills, particularly using UiPath Academy for learning. I rate the overall product a six out of ten. 

The product's most valuable features include centralized data management, which eliminates the need for customers to store data internally, and the cloud-based platform that offers significant benefits in terms of speed and efficiency.

We have used UiPath Orchestrator for three years.

The product is highly scalable and flexible. Its scalability is ten out of ten, allowing us to expand our automation processes seamlessly.

The support team is very responsive and effective in resolving issues promptly.

Positive

UiPath Orchestrator is more user-friendly, particularly for younger professionals entering the field. While Power Automate is suitable for standalone bots, it must improve in production or long-tail processes. ABBYY, while powerful, requires more expertise for development. UiPath Orchestrator stands out for its comprehensive and accessible platform.

The initial setup is very straightforward. It is designed to be user-friendly, allowing individuals to become proficient quickly. The comprehensive community support further simplifies the process.

The platform has positively impacted our ROI by enhancing the efficiency and reliability of our processes. While the initial cost includes licensing and sustainability, the long-term benefits of process accuracy, speed, and management capabilities justify the investment.

The pricing is reasonable and competitive. Depending on the professional services included, the cost can range from approximately $7,000 for a standalone bot managed through the Orchestrator to $100,000.

Centralized management has allowed us to monitor and manage bots efficiently through the platform. Utilizing the platform's API can integrate data into our management system, enhancing our ability to oversee bot operations and ensuring smooth workflow execution.

I highly recommend UiPath Orchestrator. Whenever I have the opportunity, I advocate for its use due to its superior capabilities and user-friendly nature.

I am particularly excited about Intelligent Document Processing (IDP). The platform supports this by integrating features that allow efficient data extraction from images, enhancing our automation capabilities.

I rate it a ten.