UiPath Orchestrator Reviews

We use the product for monitoring purposes to ensure that tasks follow the correct path and, as a non-administrator, connect various steps in a process and direct outputs based on predefined rules.

They could provide a more intuitive UI for the product.

We have been using UiPath Orchestrator for a few years.

The product is stable. However, we encountered a few system crashes. I rate the stability an eight out of ten.

I rate the platform’s scalability an eight out of ten.

The technical support team takes time to respond to the queries.

The initial deployment process takes time to understand. It takes around a week to complete depending upon the complexity.

The product has reasonable pricing. As a reseller and partner, we can access all the components without additional costs.

UiPath Orchestrator has been effective in running automated bots across different environments by providing the necessary criteria and adaptability to match diverse scenarios seamlessly. It allows for the segregation of users, ensuring each user has access to specific environments based on their roles.

The integration of Orchestrator with our existing infrastructure has significantly contributed to our overall automation strategy by providing flexibility in seamlessly connecting with different tools.

Initially, we faced challenges with the complexity of managing multiple tasks in UiPath Orchestrator. However, it became easy to use after the initial setup.

I rate it an eight out of ten.

We utilize UiPath Orchestrator to manage, monitor, and optimize our RPA workflows. The primary function of Orchestrator is to trigger and oversee the execution of these workflows efficiently.

It has proven highly effective in deploying, scheduling, and executing our automated bots across diverse environments, particularly in its latest iterations. Its continuous enhancements have contributed significantly to its efficiency.

The centralized dashboard and asset management have enhanced our operational efficiency. The dashboard provides quick insights into ongoing activities and vital statistics, facilitating informed decision-making.

The integration of UiPath Orchestrator with various other tools has enhanced the overall automation strategy, adding significant value. Some clients integrate Orchestrator with additional tools for monitoring and reporting purposes.

The monitoring feature stands out as the single most indispensable aspect of UiPath Orchestrator for our automation processes. While other features are also highly valuable, this particular functionality is essential and irreplaceable.

The main challenges typically stem from the client's infrastructure rather than the product itself. It often revolves around ensuring prerequisites are met, obtaining necessary authorizations, and ensuring adequate security permissions are in place.

Limiting certain deployment scenarios and enforcing best practices could be beneficial. While this might make initial deployment more complex, it could lead to better scalability in the long run.

I have been working with it for six years.

I would rate its stability capabilities eight out of ten.

Scalability varies depending on the version you're using. The on-premise version may not offer high scalability, whereas the cloud version is highly scalable. I would rate it six out of ten. The primary challenge does not lie with the scalability of Orchestrator itself, but rather with the scalability of automation initiatives within the client's organization. The key hurdle is identifying RPA use cases and implementing them across the company.

The technical support team is highly knowledgeable and proficient. However, there are occasional difficulties in connecting with the appropriate individual promptly, which represents the main challenge. I would rate it seven out of ten.

Neutral

I have previously utilized various products that were developed in-house.

The initial setup is quite straightforward, particularly when opting for the cloud version.

The pricing is quite reasonable, particularly with the cloud version where Orchestrator is included in all other licenses at no additional cost.

I would recommend anyone considering implementing it to undergo proper training beforehand. While the solution may initially appear simple, without adequate planning, particularly for long-term scalability, it can become challenging to scale later on. Overall, I would rate it nine out of ten.

The product helps to monitor our automation process and keep statistics. When not dealing with just one process, we utilize the business process. From there, we obtain the necessary answers, and the robot completes the process accordingly. We keep on improving our processes to become more effective. Hence, we start with a small process. 

UiPath Orchestrator is easy to use, but you need some technical knowledge. 

It takes us time to understand the process before we can publish it. Its pricing needs to be lower, and there needs to be a centralized dashboard. 

I have been working with the product for a year. 

I rate UiPath Orchestrator's stability a nine out of ten.

UiPath Orchestrator has 60 users in my company. 

I haven't contacted technical support yet. 

The tool's implementation is easy. My company has five administrators to manage it. 

We did UiPath Orchestrator's deployment in-house. 

UiPath Orchestrator's price is reasonable. We pay around 40k USD. Its licensing costs are yearly. 

We aim to enhance our team's skills, particularly using UiPath Academy for learning. I rate the overall product a six out of ten. 

We use the solution for Supply Chain Management. 

I like UiPath Orchestrator's screen capture feature. 

The credential vault is generic and does not have process categorization. The tool needs to arrange a Customer Success Manager for support. It should also improve the credential manager and integrate a customized form of retrieving the details. There should be more dashboards as well. 

I have been using the solution for four to five years. 

UiPath Orchestrator is more stable compared to other products. 

We use Automation Anywhere along with UiPath Orchestrator. 

UiPath Orchestrator's installation is easy and can be completed in a few days. Two resources from tier-two support helped us with the installation. You need four resources to maintain the tool. 

We have seen ROI with the tool's use. 

The solution's price is high. We have subscribed to 15 licenses which are paid on a yearly basis. We don't pay any additional costs for support and maintenance. 

UiPath Orchestrator is a stable product with more features than other RPA products. I rate the product an eight out of ten. 

The primary use case for UiPath Orchestrator is managing, monitoring, and optimizing RPA workflows.

One of the significant challenges we've encountered with UiPath Orchestrator is the frequent and rapid changes in the tool's interface and functionality. New versions often introduce organizational changes in various sections, making navigating and managing workflows challenging.

One such feature could involve aggregating all user information in a single, easily accessible point within the interface. It could include guide tools and chatbots to help new users understand the functionality.

We have been using UiPath Orchestrator for five years.

The customer service and support provided by UiPath have been quite good. Particularly in a production environment with a production license, they try to assist you promptly, which is commendable. The service desk is responsive and efficient. However, there are times when interaction with them can be challenging. They often request specific information about the program, which may be difficult to provide, especially if you cannot share client data. For instance, you may be unable to send them images, and organizing a meeting to demonstrate something can be complex.

Neutral

We previously used Automation Anywhere, among other RPA tools. However, we didn't utilize external orchestration tools besides those provided within our automation environment. One advantage of Power Automate in comparing these tools to UiPath lies in its integration features. With its seamless integration with Microsoft Office tools and company systems, Power Automate stands out as a strong competitor in the RPA landscape.

The product is expensive, and the associated licenses add to the expenses, initially making deploying new processes costly. While costs may decrease over time as new bots are developed and deployed, the starting point can indeed be expensive. It's worth noting that pricing structures may vary, with options to pay for the entire bundle or each UiPath product separately.

The maintenance and support services are typically included in the overall cost. However, additional licenses may be required to utilize specific features such as document understanding.

The platform serves as a valuable tool for orchestrating solutions within an organization. It facilitates processes involving human intervention or review tasks, seamlessly integrating them into automated workflows developed with UiPath.

The opportunity to check out the logs is invaluable because accessing them directly from the production machines is difficult and less secure. Retrieving them from the Orchestrator is very convenient and safe. Additionally, having license management integration is a beneficial feature.

Although it's a comprehensive tool, it is challenging to learn and utilize all of its functionalities. Finding specific features or information can be difficult, and some functions may appear duplicated, leading to confusion about where to make changes.

I rate it a seven out of ten.

We use the solution to manage scheduling and everything related to bots.

The product has been pretty amazing at deploying, scheduling, and running automated bots. We have run it across different environments.

The focus areas of different customers are different. Some customers are more interested in the Attended Robot, and some in Unattended Robot. A couple of our customers are more focused on security compliance. The wow factor depends on the customer’s interest.

Maintaining the bots and going through the logs are useful for automation processes. It’s the basic thing needed for any RPA implementation. I have heard that the centralized dashboards are pretty good. We haven’t faced any challenges that we couldn’t find a solution for. The marketing strategy is pretty decent. The documentation is good.

The vendor should provide free certification to their partners.

I have been using the solution for approximately a year.

I rate the tool’s stability a nine out of ten.

The scalability depends on my infrastructure and setup if I’m not using the cloud.

We need some technical skills to learn the product. UiPath provides training material. We might find the deployment difficult in the beginning. Once we learn, it gets easier.

It takes a few weeks to one month to see a return on investment.

The product’s pricing is competitive. It provides different pricing models for different customers. We can either buy the tools separately or as a bundle.

I have used K2 for automation before. UiPath’s marketplace, developer base, and how it deals with the customers and partners make a bit of a difference.

I’m a reseller. People who are planning to buy the tool must go ahead and try it out. There is a community version that is available for free. We can sign up and use it. We can try and test it. If we face any issues, we can seek help from a reseller. Overall, I rate the solution a nine out of ten.

The product's most valuable features include centralized data management, which eliminates the need for customers to store data internally, and the cloud-based platform that offers significant benefits in terms of speed and efficiency.

We have used UiPath Orchestrator for three years.

The product is highly scalable and flexible. Its scalability is ten out of ten, allowing us to expand our automation processes seamlessly.

The support team is very responsive and effective in resolving issues promptly.

Positive

UiPath Orchestrator is more user-friendly, particularly for younger professionals entering the field. While Power Automate is suitable for standalone bots, it must improve in production or long-tail processes. ABBYY, while powerful, requires more expertise for development. UiPath Orchestrator stands out for its comprehensive and accessible platform.

The initial setup is very straightforward. It is designed to be user-friendly, allowing individuals to become proficient quickly. The comprehensive community support further simplifies the process.

The platform has positively impacted our ROI by enhancing the efficiency and reliability of our processes. While the initial cost includes licensing and sustainability, the long-term benefits of process accuracy, speed, and management capabilities justify the investment.

The pricing is reasonable and competitive. Depending on the professional services included, the cost can range from approximately $7,000 for a standalone bot managed through the Orchestrator to $100,000.

Centralized management has allowed us to monitor and manage bots efficiently through the platform. Utilizing the platform's API can integrate data into our management system, enhancing our ability to oversee bot operations and ensuring smooth workflow execution.

I highly recommend UiPath Orchestrator. Whenever I have the opportunity, I advocate for its use due to its superior capabilities and user-friendly nature.

I am particularly excited about Intelligent Document Processing (IDP). The platform supports this by integrating features that allow efficient data extraction from images, enhancing our automation capabilities.

I rate it a ten. 

We're actively using the solution for document understanding and generating reports. We post the reports on our general SharePoint. We use it for data entry to our ERP system. Other teams in the organization are also using the tool for their needs.

The solution helps automate processes. It is quite helpful. The reporting features are good. We can make generic reports of the ERP system. The transportation department uses the product to consolidate all the Excel files of the invoices and bills. We use the document understanding feature very often.

Currently, we have some bugs. Some tasks are not auto-run. We need a person to run it. I do not know what the issue is. The users need to have two laptops while running the Orchestrator. The tool makes the laptops slow. So we need to run it on a different laptop.

We started using the solution recently.

The tool is easy to deploy. We need a lot of time to learn the tool. It might be easy for the IT team. We spent a lot of time on training, but even after the training, we could not understand how to use the tool. If we have any issues with the integration, we reach out to our IT team. One or two people from the finance team can use the tool well, but it is not our core competency.

The product is quite expensive. We are trying to minimize the number of licenses and maximize the training.

I use the output of the project that's being automated. We are still learning to use the tool. The only issue we faced was that we had to run the product on a separate laptop. Otherwise, it is good. Overall, I rate the product an eight out of ten.