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Genesys Voice Platform pros and cons

Vendor: Genesys
4.3 out of 5
111 followers
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Genesys Voice Platform Pros review quotes

Ibrahim Halil Gogus - PeerSpot reviewer
Nov 17, 2022
What I like most about Genesys Voice Platform is its stability. It's also easy to configure and a flexible and customizable product.
TZ
Nov 9, 2022
The resource managers and the MCPs that are deployed with this solution are the most valuable features.
 

Genesys Voice Platform Cons review quotes

Ibrahim Halil Gogus - PeerSpot reviewer
Nov 17, 2022
Genesys Voice Platform needs to be available on a multicloud platform, and that's an area for improvement. Documentation for the product also needs improvement. It needs to be complete, and when you search on Google, for example, you can only find so many resources.
TZ
Nov 9, 2022
This is primarily a large-market solution, so I would like it to be more compatible with mid-markets and with Genesys Cloud.

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