GravityZone Business Security Reviews

Considering my company's customers' use cases, I can say that we have received good feedback, making up for a good ratio from its users.

The product is used since it is a single console or a single agent. The product offers straightforwardness to users in terms of GUI and UI. GravityZone Business Security offers value for money, considering that it is not so expensive to buy it.

The product should offer some add-ons, like RMM and extra capabilities, which need not be included much in the area of cybersecurity. From an administration perspective, the tool lacks functionalities related to RMM and MDM. The tool should offer add-ons, like RMM and MDM.

I have been using GravityZone Business Security for seven years. I deal with all the products from GravityZone, ranging from Business Security to XDR and the entire portfolio of products.

Stability-wise, I rate the solution a ten out of ten.

I can guarantee the stability the solution offers because I have worked with the solution in our company for seven years. Seven years in cybersecurity is a long time, so I can say that GravityZone Business Security is a really stable product.

It is a scalable solution.

My company operates in Greece, where we consider enterprise-sized companies to be regarded as mid-sized organizations in other countries. Enterprise-sized businesses in Greece have around 2,000 endpoints, and they are not considered enterprise-sized businesses in America or Germany. In short, I could say that the product is meant for mid-sized businesses.

In Greece, for cybersecurity, our company offers local support for GravityZone Business Security. I could say from our company's customers' experiences that our company offers one of the best support as we focus on maintaining good relationships with our customers and building trustworthy relationships. For GravityZone Business Security's technical support, our company ensures that it provides more personal service for each of its clients.

The technical support offered by GravityZone Business Security's vendor is good. Though there are some delays in response at times from GravityZone Business Security's technical support team, they have the knowledge to help customers. I rate the technical support from GravityZone Business Security as an eight out of ten.

Positive

Based on the feedback from my company's clients who use the product, I rate the initial setup phase a nine on a scale of one to ten, where one is a difficult setup phase, and ten is an easy setup process.

The solution is deployed on the cloud and on an on-premises model.

The solution's deployment process takes some hours for an average implementation consisting of around a hundred endpoints.

The time to deploy the solution also depends on what users are running on their PCs. If users have some installed passwords for another solution in their environment and maintain policies stating that they need to transfer them before installing the new platform, then the deployment process takes time.

It is not expensive to maintain or update the product because it's very easy to use, and a company need not have many resources, hardware, or people.

I rate the overall product a nine out of ten.

The product provides endpoint visibility and portal updates, which are very helpful.

The platform's most valuable features are ease of use, security, flexibility, and visibility.

There could be more security features included in the product.

We have been using GravityZone Business Security since 2019.

It is a stable platform.

We have 12 licenses for GravityZone Business Security. It is a scalable platform.

The technical support services are good.

GravityZone Business Security is easy to install and configure according to the feedback. We have a team of five network engineers working on the process.

It is a good solution and protects the network and endpoints. I rate it a nine out of ten.

We use Bitdefender GravityZone Elite for our company to understand the features, and then we implement the solution for other companies or for our clients.

I have been using Bitdefender GravityZone Elite for approximately one year.

Bitdefender GravityZone Elite is a stable solution.

The scalability of Bitdefender GravityZone Elite is stable. We have clients that use it extensively.

The support from Bitdefender GravityZone Elite could be better.

I rate the support from Bitdefender GravityZone Elite a four out of five.

Positive

The initial setup of Bitdefender GravityZone Elite is easy.

There is a license needed to use this solution and it can be purchased for one, two, or three years.

I recommend this solution to others.

I rate Bitdefender GravityZone Elite a ten out of ten.

It is helpful for protecting our desktops and servers from malware and other threats.

Its performance can be better. It doesn't work very well for ransomware. That's why we are trying to evaluate other products.

I have been using this solution for around one year.

Its stability is okay. 

Its scalability is okay. Currently, including the servers, we have around 600 devices. We plan to increase its usage.

Normally, we don't directly interact with Bitdefender's tech support. We have our own team to take care of it.

Previously, we used Symantec and Kaspersky.

I have not been a part of its initial setup. 

It was set up by our IT engineering team. They take care of the deployment and maintenance. We had two people for its deployment.

Its subscription is yearly. 

I would rate it an eight out of 10.

Our company uses the solution to provide threat protection services for three clients. 

The solution is the cheapest in the market. 

Technical support could always be improved. 

I have been using the solution for four years. 

The solution's stability is good. 

The solution is scalable. 

Technical support responds accordingly to service tickets but there is room for improvement.  

Positive

The initial setup is straightforward. 

The solution's pricing depends on the features selected but it is the most inexpensive option in the market. 

I recommend the solution and rate it an eight out of ten.