Try our new research platform with insights from 80,000+ expert users

GravityZone Business Security vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
GravityZone Business Security offers high protection rates, but some users experience slower management without increased costs or evident returns.
Sentiment score
7.1
Trend Micro Worry-Free Services Suites boosted security, reduced IT costs, improved efficiency, and increased return on investment.
The primary ROI is achieving high safety levels for our network.
 

Customer Service

Sentiment score
7.5
GravityZone Business Security's support is praised for rapid responses and effective solutions, despite occasional delays and misrouting.
Sentiment score
6.5
Trend Micro Worry-Free Services support praised for responsiveness but hindered by time zones; customer service scores higher at 9/10.
Services like updates are handled professionally, ensuring stability and operational continuity.
 

Scalability Issues

Sentiment score
9.0
GravityZone Business Security is praised for high scalability and ease of integration, supporting diverse business sizes efficiently.
Sentiment score
7.3
Trend Micro Worry-Free Services Suites is adaptable, flexible, and economical, ideal for diverse organizations despite internet dependency concerns.
GravityZone has scaled effortlessly as our organization has expanded, accommodating more devices and users without needing additional server purchases.
The effort of managing ten clients and the effort of managing ten thousand clients is insignificant.
 

Stability Issues

Sentiment score
8.7
GravityZone Business Security is praised for stability, reliability, threat protection, and ease of management, despite occasional update issues.
Sentiment score
8.1
Trend Micro Worry-Free Services Suites are praised for stability, despite some update-related challenges impacting protection reliability.
Maintaining this stability helps mitigate major issues in our IT environment.
 

Room For Improvement

GravityZone Business Security needs better configurations, improved ransomware performance, enhanced UI, and expanded features like RMM, MDM, and patch management.
Trend Micro Worry-Free Services needs improvements in agents, pricing, usability, integration, performance, UI, and training resources.
It is more than adequate, just needing to keep up with industry changes.
It's not designed with current standards; it's not HTML5 and doesn't work well for navigation.
More customization freedom to accommodate unique environment needs could enhance the solution's flexibility.
 

Setup Cost

GravityZone Business Security provides cost-effective licensing with a three-year option, though some prefer competitors like Datto for pricing.
Trend Micro Worry-Free Services Suites pricing opinions vary, from reasonable and competitive to too expensive with annual increases.
GravityZone is one of the cheapest solutions among its competitors.
Datto is offering a bundle for less than what we pay for Bitdefender.
The pricing is very reasonable.
The pricing of Trend Micro is a little bit higher compared to Sophos.
 

Valuable Features

GravityZone Business Security offers excellent threat detection, easy management, effective updates, and superior technical support and reporting features.
Trend Micro Worry-Free Services Suites excels in security with behavior detection, cloud management, and low resource requirements for efficient protection.
The threat detection capability is outstanding with no issues at all.
GravityZone is very light on PCs and offers excellent threat detection capabilities, notably through its anti-malware and anti-virus features.
Bitdefender's information is very thorough and allows us to understand when we need to wipe the system.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
 

Categories and Ranking

GravityZone Business Security
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Trend Micro Worry-Free Serv...
Ranking in Endpoint Protection Platform (EPP)
39th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Email Security (16th), Managed Detection and Response (MDR) (15th), Extended Detection and Response (XDR) (19th)
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of GravityZone Business Security is 1.6%, up from 0.6% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Wesam Qashou - PeerSpot reviewer
Achieving nearly complete protection with reliable configuration management and effective technical support
The most valuable features of GravityZone Business Security are its anti-malware and anti-virus capabilities. The firewall policies are considered very powerful, and it prevents many malicious issues. The solution has its own definitions for viruses or malware, providing timely detection updates. Additionally, their technical support is very effective, with knowledgeable engineers handling cases efficiently.
NaveedUddin - PeerSpot reviewer
Enhanced security with seamless failover and a well-rounded solution
We are located in a high-risk area for cyberattacks, and this solution helps protect our data. It is actively used to monitor the user activities and generates report on the basis of there activities. 24/7 protection against email threats and real time blocking allowing our users to working worry free.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
847,625 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
14%
Government
7%
Financial Services Firm
7%
Computer Software Company
17%
Security Firm
10%
Comms Service Provider
9%
Retailer
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender GravityZone Elite?
The product provides endpoint visibility and portal updates, which are very helpful.
What needs improvement with Bitdefender GravityZone Elite?
The main issue with Bitdefender is the UI and console. It's not designed with current standards; it's not HTML5 and doesn't work well for navigation, making it a little clunky.
What is your primary use case for Bitdefender GravityZone Elite?
GravityZone Business Security is an important part of our security stack. It allows us to dive deeper into malicious activities whether it's phishing or anything like that.
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational data. We aim to enhance our security by implementing Trend Micro Worry-Free Service...
 

Also Known As

GravityZone Elite
No data available
 

Overview

 

Sample Customers

Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Information Not Available
Find out what your peers are saying about GravityZone Business Security vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: March 2025.
847,625 professionals have used our research since 2012.