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GravityZone Business Security vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
GravityZone Business Security offers high protection rates, but some users experience slower management without increased costs or evident returns.
Sentiment score
7.5
Symantec Endpoint Security provides cost-effective protection, reducing downtime and boosting reputation with high detection rates and automated processes.
The primary ROI is achieving high safety levels for our network.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
 

Customer Service

Sentiment score
7.5
GravityZone Business Security's support is praised for rapid responses and effective solutions, despite occasional delays and misrouting.
Sentiment score
7.2
Symantec Endpoint Security's customer service is praised but has varied feedback, citing slower response since Broadcom's takeover.
Services like updates are handled professionally, ensuring stability and operational continuity.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
 

Scalability Issues

Sentiment score
9.0
GravityZone Business Security is praised for high scalability and ease of integration, supporting diverse business sizes efficiently.
Sentiment score
7.8
Symantec Endpoint Security is highly scalable and adaptable for diverse industries, though smaller deployments may face complexity.
GravityZone has scaled effortlessly as our organization has expanded, accommodating more devices and users without needing additional server purchases.
The effort of managing ten clients and the effort of managing ten thousand clients is insignificant.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
 

Stability Issues

Sentiment score
8.7
GravityZone Business Security is praised for stability, reliability, threat protection, and ease of management, despite occasional update issues.
Sentiment score
7.8
Symantec Endpoint Security is generally stable and reliable, despite occasional update issues and concerns post-Broadcom acquisition.
Stability is crucial for us, given that the endpoint device is a main gate for attacks or malware.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
 

Room For Improvement

GravityZone Business Security needs better configurations, improved ransomware performance, enhanced UI, and expanded features like RMM, MDM, and patch management.
Symantec Endpoint Security needs better detection, lower resource use, simpler management, improved support, and competitive pricing for broader adoption.
It's not designed with current standards; it's not HTML5 and doesn't work well for navigation.
More customization freedom to accommodate unique environment needs could enhance the solution's flexibility.
It is more than adequate, just needing to keep up with industry changes.
It is cumbersome to use, particularly in handling firewall management.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
 

Setup Cost

GravityZone Business Security provides cost-effective licensing with a three-year option, though some prefer competitors like Datto for pricing.
Symantec Endpoint Security is priced reasonably but higher, with value appreciated; discounts and licensing structures affect overall costs.
GravityZone is one of the cheapest solutions among its competitors.
Datto is offering a bundle for less than what we pay for Bitdefender.
The pricing is very reasonable.
It seems to be half the cost or more affordable than other solutions.
I rate the pricing, setup cost, and licensing around nine out of ten.
Symantec Endpoint Protection and Symantec Endpoint Security Enterprise are quite affordable, with Symantec Endpoint Security Complete costing about four times the Endpoint Protection price, still comparable to other EDR products.
 

Valuable Features

GravityZone Business Security offers excellent threat detection, easy management, effective updates, and superior technical support and reporting features.
Symantec Endpoint Security provides comprehensive threat protection and easy management, supporting multiple platforms with real-time updates and scalability.
The threat detection capability is outstanding with no issues at all.
It allows us to dive deeper into malicious activities whether it's phishing or anything like that, and it has really been very helpful.
GravityZone is very light on PCs and offers excellent threat detection capabilities, notably through its anti-malware and anti-virus features.
One important feature is the EDR function, necessary for many public customers due to upcoming laws in Germany, which is available through Symantec Endpoint Security Complete.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
A valuable feature of Symantec Endpoint Security is the ability to remotely isolate a computer from the network if it's compromised, either physically or digitally.
 

Categories and Ranking

GravityZone Business Security
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
12th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
144
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of GravityZone Business Security is 1.6%, up from 0.6% compared to the previous year. The mindshare of Symantec Endpoint Security is 4.0%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Wesam Qashou - PeerSpot reviewer
Achieving nearly complete protection with reliable configuration management and effective technical support
The most valuable features of GravityZone Business Security are its anti-malware and anti-virus capabilities. The firewall policies are considered very powerful, and it prevents many malicious issues. The solution has its own definitions for viruses or malware, providing timely detection updates. Additionally, their technical support is very effective, with knowledgeable engineers handling cases efficiently.
Hakeem_Abdulkareem - PeerSpot reviewer
The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated
Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that. Only the approved software on the ATM should run. Anything outside that should not even come up at all. We did this so that an outside person doesn't introduce malicious software to the ATM. That's the essence of locking down with application control. Using Symantec for application control has been hectic, so I use Carbon Black to do the lockdown. Checking that data security will work fine with Carbon Black. Carbon Black worked fine. Setting up approval in Carbon Black works differently than Symantec. In Symantec, we first need the fingerprints of the applications running underneath. Before setting up Carbon Black, you first install the agent, allowing it to learn the environment. It will analyze all the software's behavior and provide recommendations for what should be allowed. It's more straightforward, whereas configuring application control in Symantec is a bit cumbersome.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
14%
Financial Services Firm
7%
Government
7%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender GravityZone Elite?
The product provides endpoint visibility and portal updates, which are very helpful.
What needs improvement with Bitdefender GravityZone Elite?
The main issue with Bitdefender is the UI and console. It's not designed with current standards; it's not HTML5 and doesn't work well for navigation, making it a little clunky.
What is your primary use case for Bitdefender GravityZone Elite?
GravityZone Business Security is an important part of our security stack. It allows us to dive deeper into malicious activities whether it's phishing or anything like that.
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

GravityZone Elite
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Find out what your peers are saying about GravityZone Business Security vs. Symantec Endpoint Security and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.