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BigFix vs GravityZone Business Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
95
Ranking in other categories
Configuration Management (5th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
GravityZone Business Security
Ranking in Endpoint Protection Platform (EPP)
46th
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.0%, up from 0.8% compared to the previous year. The mindshare of GravityZone Business Security is 1.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
BarryGreene - PeerSpot reviewer
Protected client experience with good security and a straightforward setup
One of my clients is using GravityZone Business Security, although I do not use it personally. I help manage it for them I can't provide specifics. My client feels protected by it, which is important to me. From an MSP point of view, it is not as efficient as I would like. The ROI is not good…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Patch Management for a variety of operating systems makes it valuable as we can rely on a single tool for obtaining patch compliance of the entire compute infrastructure."
"We receive the patches automatically, and BigFix spreads them automatically to our endpoints."
"Software distribution and patch management are the most valuable."
"The solution is unbelievably scalable."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"It's very straightforward."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"The product provides endpoint visibility and portal updates, which are very helpful."
"The initial setup of Bitdefender GravityZone Elite is easy."
"The most valuable feature of Bitdefender GravityZone Elite is its ease of use."
"My client feels protected by it, which is important to me."
"Offers network security protection. Management and maintenance of this solution is easy."
"Bitdefender GravityZone Elite is efficient and lightweight. We have to do security audits every year and we saw how secure Bitdefender GravityZone Elite was, even the plan testers had difficulties taking control of a computer when it was protected. The solution was always rejecting the attacks of the test hackers, it has very good protection."
"It is helpful for protecting our desktops and servers from malware and other threats."
"I like that the tool is a bit simple to use. In terms of handling phishing and rate mitigation, it is quite good. The product is stable. I rate it a perfect ten. The solution is scalable. I rate it an eight out of ten, with ten being the highest. The initial setup is straightforward. I have seen a return on investment."
 

Cons

"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"I would like to see the Self Service section made more user-friendly."
"The solution needs to improve console speed. I would like to see one console that does everything. It doesn't need to have a big client console."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"We need a much better multi-tenant option."
"I would like to see more integration with external data."
"From an MSP point of view, it is not as efficient as I would like."
"Technical support could always be improved."
"From an administration perspective, the tool lacks functionalities related to RMM and MDM. The tool should offer add-ons, like RMM and MDM."
"If an enterprise already has existing security features or products, GravityZone Business Security could integrate with them. This will make it a cost-effective solution without replacing their current setup."
"The support from Bitdefender GravityZone Elite could be better."
"Bitdefender GravityZone Elite could improve by having a patch management function to become part of the solution. For now, it's a separate module subscription. For example, in my company, all the endpoints are sending the information about network attacks and detected malware, to the GravityZone console, and from the console, you can send all these alerts, to another solution, such as Syslog. This is a very important point for us because, this architecture, is similar to having hundreds of threat sensors in the company. The endpoint is a threat sensor and this is very important. From a security perspective, I'm not expecting anything more. However, I'm expecting patch management to become part of GravityZone, and not a separate subscription. This would be a large benefit to us."
"The initial setup of Bitdefender GravityZone Elite was a little complex. It's not for the average home user. You need to know what you're doing and understand what you're doing. During the deployment, it took us approximately an hour and a half to understand fully the way we wanted it to be set up, and then from there, it wasn't too bad."
"The reporting functionality is quite minimal, and there are no alerts available. We are missing email encryption capabilities. We’ve also faced a few minor issues with the solution’s scalability."
 

Pricing and Cost Advice

"It might be about $23 a client."
"We have a subscription-based contract with BigFix."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The price is reasonable, but our customers find it expensive."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"The cost is slightly high."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"We pay approximately $1 per device per month for Bitdefender GravityZone Elite. There is no additional cost for the solution."
"The pricing is within the market price range compared to other solutions. It's quite affordable."
"Its subscription is yearly."
"The price of Bitdefender GravityZone Elite is very good. We are on a three-year license, and the third year was free."
"We have to purchase licenses for the use of Bitdefender GravityZone Elite. We started out with approximately 150 licenses and now we have over 1,000. You can purchase licenses annually or every three years."
"Bitdefender GravityZone Elite is an affordable solution."
"There is a license needed to use this solution and it can be purchased for one, two, or three years."
"The solution's pricing depends on the features selected but it is the most inexpensive option in the market."
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Top Industries

By visitors reading reviews
Educational Organization
51%
Financial Services Firm
7%
Government
6%
Computer Software Company
6%
Computer Software Company
18%
Comms Service Provider
14%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements could be made in asset management.
What do you like most about Bitdefender GravityZone Elite?
The product provides endpoint visibility and portal updates, which are very helpful.
What needs improvement with Bitdefender GravityZone Elite?
From an MSP point of view, it is not as efficient as I would like. The ROI is not good for me. I act slower in it than in my own GravityZone.
What is your primary use case for Bitdefender GravityZone Elite?
One of my clients is using GravityZone Business Security, although I do not use it personally. I help manage it for them.
 

Also Known As

Tivoli Endpoint Manager
GravityZone Elite
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Find out what your peers are saying about BigFix vs. GravityZone Business Security and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.