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BigFix vs GravityZone Business Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Configuration Management (5th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
GravityZone Business Security
Ranking in Endpoint Protection Platform (EPP)
45th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.0%, up from 0.8% compared to the previous year. The mindshare of GravityZone Business Security is 1.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Wesam Qashou - PeerSpot reviewer
Achieving nearly complete protection with reliable configuration management and effective technical support
The most valuable features of GravityZone Business Security are its anti-malware and anti-virus capabilities. The firewall policies are considered very powerful, and it prevents many malicious issues. The solution has its own definitions for viruses or malware, providing timely detection updates. Additionally, their technical support is very effective, with knowledgeable engineers handling cases efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"BigFix is easy to use."
"I like the inventory and life cycle management feature."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"The technical support for BigFix is really amazing."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"It is helpful for protecting our desktops and servers from malware and other threats."
"The solution is the cheapest in the market."
"Bitdefender GravityZone Elite is efficient and lightweight. We have to do security audits every year and we saw how secure Bitdefender GravityZone Elite was, even the plan testers had difficulties taking control of a computer when it was protected. The solution was always rejecting the attacks of the test hackers, it has very good protection."
"Offers network security protection. Management and maintenance of this solution is easy."
"The monitoring dashboards are absolutely amazing, providing a lot of fine details about all activities."
"The monitoring dashboards are absolutely amazing, providing a lot of fine details about all activities."
"I like that the tool is a bit simple to use. In terms of handling phishing and rate mitigation, it is quite good. The product is stable. I rate it a perfect ten. The solution is scalable. I rate it an eight out of ten, with ten being the highest. The initial setup is straightforward. I have seen a return on investment."
"The most valuable feature of Bitdefender GravityZone Elite is its efficiency in finding threats, such as viruses and ransomware."
 

Cons

"It can be improved speed-wise. They can make it a little bit light. If you do any query for servers in bulk, it can take some time. Similarly, creating a job can take some time."
"We need a much better multi-tenant option."
"BigFix should improve its compatibility with other platforms, such as Linux."
"In-place and OS upgrades can be improved."
"I would like to see different types of reporting and the ability to integrate closer with the cloud."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many."
"Upgrades are heavy and require back up, making you feel like you're doing a fresh installation of this solution. Configuration can also be quite tedious if you want it to be configured based on your needs."
"The reporting functionality is quite minimal, and there are no alerts available. We are missing email encryption capabilities. We’ve also faced a few minor issues with the solution’s scalability."
"The support from Bitdefender GravityZone Elite could be better."
"Bitdefender GravityZone Elite could improve the ease of use and add more features. Other solutions have more features such as Kaspersky Antivirus. For example, I could not remote connect with Microsoft Windows with Kaspersky Antivirus and the reports were better. Additionally, I have had difficulty ending tasks with solutions."
"Bitdefender GravityZone Elite could improve by having a patch management function to become part of the solution. For now, it's a separate module subscription. For example, in my company, all the endpoints are sending the information about network attacks and detected malware, to the GravityZone console, and from the console, you can send all these alerts, to another solution, such as Syslog. This is a very important point for us because, this architecture, is similar to having hundreds of threat sensors in the company. The endpoint is a threat sensor and this is very important. From a security perspective, I'm not expecting anything more. However, I'm expecting patch management to become part of GravityZone, and not a separate subscription. This would be a large benefit to us."
"If an enterprise already has existing security features or products, GravityZone Business Security could integrate with them. This will make it a cost-effective solution without replacing their current setup."
"When you have to change some of the settings, the initial setup can become complicated."
"Technical support could always be improved."
 

Pricing and Cost Advice

"It might be about $23 a client."
"The price of the solution is high. There are not any additional fees from the standard license."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"The cost is slightly high."
"The pricing is within the market price range compared to other solutions. It's quite affordable."
"We have to purchase licenses for the use of Bitdefender GravityZone Elite. We started out with approximately 150 licenses and now we have over 1,000. You can purchase licenses annually or every three years."
"The solution's pricing depends on the features selected but it is the most inexpensive option in the market."
"Bitdefender GravityZone Elite is an affordable solution."
"The price of Bitdefender GravityZone Elite is very good. We are on a three-year license, and the third year was free."
"We pay approximately $80,000 for a three-year subscription."
"We pay approximately $1 per device per month for Bitdefender GravityZone Elite. There is no additional cost for the solution."
"Its subscription is yearly."
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Top Industries

By visitors reading reviews
Educational Organization
52%
Financial Services Firm
7%
Government
6%
Computer Software Company
6%
Computer Software Company
18%
Comms Service Provider
14%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and si...
What do you like most about Bitdefender GravityZone Elite?
The product provides endpoint visibility and portal updates, which are very helpful.
What needs improvement with Bitdefender GravityZone Elite?
From an MSP point of view, it is not as efficient as I would like. The ROI is not good for me. I act slower in it than in my own GravityZone.
What is your primary use case for Bitdefender GravityZone Elite?
One of my clients is using GravityZone Business Security, although I do not use it personally. I help manage it for them.
 

Also Known As

Tivoli Endpoint Manager
GravityZone Elite
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Find out what your peers are saying about BigFix vs. GravityZone Business Security and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.