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BigFix vs GravityZone Business Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Configuration Management (6th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
GravityZone Business Security
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.1%, up from 0.8% compared to the previous year. The mindshare of GravityZone Business Security is 1.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Wesam Qashou - PeerSpot reviewer
Achieving nearly complete protection with reliable configuration management and effective technical support
The most valuable features of GravityZone Business Security are its anti-malware and anti-virus capabilities. The firewall policies are considered very powerful, and it prevents many malicious issues. The solution has its own definitions for viruses or malware, providing timely detection updates. Additionally, their technical support is very effective, with knowledgeable engineers handling cases efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to use, not complicated."
"It covers multiple operating systems and helps with patch management."
"It is user-friendly."
"BigFix is easy to use."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management."
"Desktop patching is the most valuable feature, because with servers, we have complete control over them, and we can simply push patches to the servers."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"GravityZone is very light on PCs and offers excellent threat detection capabilities, notably through its anti-malware and anti-virus features."
"The ease of deployment via our RMM tool has been good."
"The initial setup of Bitdefender GravityZone Elite is easy."
"It is helpful for protecting our desktops and servers from malware and other threats."
"The solution is the cheapest in the market."
"GravityZone Business Security is an important part of our security stack."
"My client feels protected by it, which is important to me."
"The most valuable feature of Bitdefender GravityZone Elite is its ease of use."
 

Cons

"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"When you have to change some of the settings, the initial setup can become complicated."
"The main issue with Bitdefender is the UI and console. It's not designed with current standards; it's not HTML5 and doesn't work well for navigation, making it a little clunky."
"It is more than adequate, just needing to keep up with industry changes."
"The initial setup of Bitdefender GravityZone Elite was a little complex. It's not for the average home user. You need to know what you're doing and understand what you're doing. During the deployment, it took us approximately an hour and a half to understand fully the way we wanted it to be set up, and then from there, it wasn't too bad."
"While GravityZone is comprehensive, it can sometimes prevent the execution of local-made programs, resulting in false alarms."
"The support from Bitdefender GravityZone Elite could be better."
"If an enterprise already has existing security features or products, GravityZone Business Security could integrate with them. This will make it a cost-effective solution without replacing their current setup."
"Its performance can be better. It doesn't work very well for ransomware. That's why we are trying to evaluate other products."
 

Pricing and Cost Advice

"The price is very fair."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"The price is reasonable, but our customers find it expensive."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"The price of the solution is high. There are not any additional fees from the standard license."
"Its subscription is yearly."
"The solution's pricing depends on the features selected but it is the most inexpensive option in the market."
"We pay approximately $80,000 for a three-year subscription."
"We pay approximately $1 per device per month for Bitdefender GravityZone Elite. There is no additional cost for the solution."
"There is a license needed to use this solution and it can be purchased for one, two, or three years."
"We have to purchase licenses for the use of Bitdefender GravityZone Elite. We started out with approximately 150 licenses and now we have over 1,000. You can purchase licenses annually or every three years."
"Bitdefender GravityZone Elite is an affordable solution."
"The price of Bitdefender GravityZone Elite is very good. We are on a three-year license, and the third year was free."
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Top Industries

By visitors reading reviews
Educational Organization
49%
Financial Services Firm
8%
Government
6%
Computer Software Company
6%
Computer Software Company
20%
Comms Service Provider
14%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and si...
What do you like most about Bitdefender GravityZone Elite?
The product provides endpoint visibility and portal updates, which are very helpful.
What needs improvement with Bitdefender GravityZone Elite?
The main issue with Bitdefender is the UI and console. It's not designed with current standards; it's not HTML5 and doesn't work well for navigation, making it a little clunky.
What is your primary use case for Bitdefender GravityZone Elite?
GravityZone Business Security is an important part of our security stack. It allows us to dive deeper into malicious activities whether it's phishing or anything like that.
 

Also Known As

Tivoli Endpoint Manager
GravityZone Elite
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Find out what your peers are saying about BigFix vs. GravityZone Business Security and other solutions. Updated: April 2025.
848,207 professionals have used our research since 2012.