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BigFix vs GravityZone Business Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
7.5
GravityZone Business Security's customer service is responsive, efficient, and reliable, though minor delays and ticket management issues occur.
 

Room For Improvement

No sentiment score available
Sentiment score
3.3
Users seek improvements in upgrade processes, iOS compatibility, patch management, reporting features, support, and integration within GravityZone.
 

Scalability Issues

No sentiment score available
Sentiment score
8.5
GravityZone Business Security is scalable and adaptable, suitable for medium to enterprise-level environments, accommodating thousands of users effortlessly.
 

Setup Cost

No sentiment score available
Sentiment score
3.5
GravityZone Business Security provides affordable, flexible licensing with competitive pricing and promotional offers, enhancing its value proposition.
 

Stability Issues

No sentiment score available
No sentiment score available
GravityZone Business Security is praised for stability, efficient malware detection, real-time management, and high reliability ratings, despite update issues.
 

Valuable Features

No sentiment score available
No sentiment score available
GravityZone Business Security excels in protection, management, and cost-effectiveness, offering robust defenses, easy access, and comprehensive data visibility.
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
95
Ranking in other categories
Configuration Management (5th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
GravityZone Business Security
Ranking in Endpoint Protection Platform (EPP)
48th
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 0.9%, up from 0.8% compared to the previous year. The mindshare of GravityZone Business Security is 1.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
BarryGreene - PeerSpot reviewer
Protected client experience with good security and a straightforward setup
One of my clients is using GravityZone Business Security, although I do not use it personally. I help manage it for them I can't provide specifics. My client feels protected by it, which is important to me. From an MSP point of view, it is not as efficient as I would like. The ROI is not good…
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
49%
Financial Services Firm
8%
Government
6%
Computer Software Company
6%
Computer Software Company
19%
Comms Service Provider
12%
Government
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements could be made in asset management.
What do you like most about Bitdefender GravityZone Elite?
The product provides endpoint visibility and portal updates, which are very helpful.
What needs improvement with Bitdefender GravityZone Elite?
From an MSP point of view, it is not as efficient as I would like. The ROI is not good for me. I act slower in it than in my own GravityZone.
What is your primary use case for Bitdefender GravityZone Elite?
One of my clients is using GravityZone Business Security, although I do not use it personally. I help manage it for them.
 

Also Known As

Tivoli Endpoint Manager
GravityZone Elite
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Find out what your peers are saying about BigFix vs. GravityZone Business Security and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.