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it_user701415 - PeerSpot reviewer
Tech Lead Javascript Full Stack at a tech services company
Consultant
It has improved our deployment speed without requiring time to configure some servers
Pros and Cons
  • "Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."
  • "We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."

What is most valuable?

Valuable for us was the fast deployment. This means the time to market is improved without pain for developers.

How has it helped my organization?

It has improved our deployment speed without requiring time to configure some servers.

What needs improvement?

We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do.

For how long have I used the solution?

We have been using the solution for six months.

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Heroku
October 2024
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What do I think about the stability of the solution?

We did not encounter any issues with stability.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How are customer service and support?

We didn't need to use the technical support.

Which solution did I use previously and why did I switch?

We did not use a previous solution.

How was the initial setup?

The initial setup was straightforward.

Which other solutions did I evaluate?

We evaluated Google Compute Engine, Google App Engine, and Kubernetes.

What other advice do I have?

It's an easy product to use.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Programmer at a tech services company with 51-200 employees
Consultant
We can configure and start using it easily, but the pricing is a little high and the support could be better.

Valuable Features:

It's easy to configure and to start using.

Improvements to My Organization:

We, as a startup, can use Heroku and the plenty of possible configurations to scale from the very beginning to a medium-sized company.

Room for Improvement:

It's pricing is a little high and could be lowered.

Also, support could be better.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Heroku
October 2024
Learn what your peers think about Heroku. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,763 professionals have used our research since 2012.
PeerSpot user
CEO at a tech services company with 51-200 employees
Consultant
Amazing platform, poor customer service

Valuable Features

Lots of integrations

Use of Solution

1 year

Stability Issues

I had an issue recently where my site was down intermittently for unknown reasons. I posted a ticket and 5 days have gone by without any resolution. I'm surprised at this total lack of customer service.

Customer Service and Technical Support

Customer Service:

So far very very poor. I'm considering switching to another platform for only this reason. How can a startup scale a business with such poor support. 5+ days no response to a valid ticket!

Technical Support:

Horrible because they take forever to respond. Days with no response.

Initial Setup

The setup was pretty good.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user8391 - PeerSpot reviewer
Engineer at a computer software company with 51-200 employees
Vendor
Easy Postgres Backup/Restore from Heroku with PGBackups and Rake

Most of my projects lately have been deployed on Heroku. They’ve developed a really nice set of tools to get your Rails (and other) apps from a git repo out into the world. They do really smart things regarding database connections to make things easy to push live. If you follow the standard setup, you’ll be running on Postgres hosted at Heroku.

Often, we want to take data that may be out on a live app (staging or production level) and setup a development machine to have that data. For complex data models and complex data setups, this can be the only way to debug issues that may not have been covered by standard unit/integration tests. With PGBackups, a heroku add-on, and a couple small Rake tasks, this is a snap.

Read the rest of this post here:
http://rcode5.wordpress.com/2013/06/30/easy-postgres-backuprestore-from-heroku-with-pgbackups-and-rake/

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user2817 - PeerSpot reviewer
VP of Development at a tech company with 51-200 employees
Vendor
Easy and fast, but slow restart and pricey.

Valuable Features:

easy fast fun extendable

Room for Improvement:

slow restart on servers pricy for big operation doesn't have a lot of experience with big big customers
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: October 2024
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