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Amazon AWS vs Heroku comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon AWS
Ranking in PaaS Clouds
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
254
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (2nd)
Heroku
Ranking in PaaS Clouds
16th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the PaaS Clouds category, the mindshare of Amazon AWS is 13.5%, down from 17.9% compared to the previous year. The mindshare of Heroku is 2.6%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Allows for automatic scaling of resources and provides built-in firewalls and security features, eliminating the need for external security solutions
One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots. You're speaking to chatbots, and that can sometimes be frustrating because there's no person on the other side. AI is not a substitute for a person. AWS marketplace is very strong, but somehow AWS doesn't promote it much. They have a huge customer base across the globe, and if products were launched in their marketplace, they could sell like hotcakes. They should improve their marketplace and promote the same product across the globe. They can take a cut, but they should promote it. That's something they don't do very much. So, AWS should promote its marketplace software. The company should promote it aggressively. Currently, they keep it very subtle. If you ask for it, they'll help you out. But they don't seem to advertise, "You're building a product on our platform? Why don't you sell it in our marketplace?" Improvement in AI: AWS is a little behind Microsoft Azure in terms of AI. AWS is still getting there, but the kind of examples and help files available in Azure for AI are much better. So AWS still needs to work on its AI functionality.
Faizan Haider - PeerSpot reviewer
Used for server deployment and provides auto maintenance of databases
Heroku is deployed on the cloud. We can deploy our private and public projects over at Heroku. Most of the time, when we are starting any new project from scratch, we have to implement our MVP for that project or the core idea. We are unsure how our traffic flow will go or the actual production environment requirements. We don't want to spend the most on the server sites, so then we can use it with our go-to plan for Heroku, and all the resources are available in the basic plan with the minimum expenses. So, it helps us to deploy and make our features available online at the minimum cost. Once we know our needs, we can add the professional add-ons and shift it to another platform. Heroku supports any resource listed in the marketplace. We just have to deploy our AI solutions, and Heroku can also support AI projects. I would recommend the solution to other users. I advise users not to purchase extra add-ons but to make scalable resources so that they can use all the resources efficiently. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since AWS came a bit later to the market, they are always improving and upgrading their platform."
"Great scalability."
"Its scalability is powerful. We are providing services for people to schedule an appointment for the vaccine and for COVID testing to see whether they are positive or negative. In one night, we can have 240,000 people in one minute to schedule an appointment. I am very happy with the scalability."
"The most valuable feature of this solution is the S3."
"In general, the cost management in Amazon is complicated. It's not too straightforward."
"It is intuitive, easy to deploy, and rather quick to deploy and set up. There are a number of native services in the ecosystem. These services are built into the cloud and are mature enough to support you in many ways."
"The installation and initial setup are easy."
"You can build and release applications quickly with AWS instead of waiting for months to get the necessary hardware. That's the real benefit. The time-to-market for developing applications is much shorter."
"The solution's most valuable feature is the auto maintenance of databases."
"Thanks to Heroku, we don't need to do as much direct management in AWS."
"The most valuable feature of Heroku is the continuous integration and applications it provides."
"I like the tool's scalability, CLI, and dashboards."
"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."
"The product is stable."
"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"The platform is very Node.js-friendly, which is something that is important to us."
 

Cons

"The web console of AWS is not so user-friendly."
"Their support can be improved. In some cases, their support is not as proficient as it can be. They should be quicker at getting back."
"It just needs to be improved from the security perspective."
"The technical support package for free trial users should be built on and improved."
"Like anything, Amazon AWS has room for improvement, but it's not bad."
"Some services which were easy to use through shortcuts are now more complicated to use."
"As far as the automation is concerned, the backups should be scaled."
"They can launch the Oracle service in Azure, and we expect that this should be possible in Amazon AWS as well."
"The pricing could be improved because scaling the database becomes costly."
"The tool's configuration is complex."
"Heroku should increase its slug size limits."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"Heroku doesn't support Docker images on the CI infrastructure."
"I think this solution would be improved if free demos were available indefinitely."
"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."
"Heroku had an authentication problem a few months ago, but they solved it."
 

Pricing and Cost Advice

"It's my understanding that our company is charged a few hundred dollars on a monthly basis."
"I find Amazon AWS very expensive compare to Microsoft Azure."
"It could be cheaper, and Amazon could also be more transparent with its pricing. I would first expect any product vendor to give me the utmost transparency on pricing information. There shouldn't be any hidden costs. Their service offerings have a bit of segmentation, and they focus more on SMBs. They brought them onto the cloud and encouraged them to use solutions on the cloud. But strategically, they should probably improve that and offer some credits."
"A few of our customers pay for it yearly and monthly. Sometimes, when it's related to the data, the pricing seems to be high. It could be cheaper on a transactional basis."
"We are reducing costs year-over-year."
"It's pay-as-you-go... but I think the pricing becomes a problem as the IT organization grows. They need to give better pricing when companies grow."
"The price is good and licensing fees are paid on a monthly basis."
"The cost is on a monthly basis."
"I rate the tool's pricing a three out of ten."
"The tool is free."
"Its price is very good."
"The price of Heroku could be less expensive."
"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Educational Organization
30%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
7%
Computer Software Company
14%
Financial Services Firm
12%
Educational Organization
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...
Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...
What do you like most about Heroku?
I like the tool's scalability, CLI, and dashboards.
What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
 

Comparisons

 

Also Known As

Amazon Web Services, AWS
No data available
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
Find out what your peers are saying about Amazon AWS vs. Heroku and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.