Amazon AWS vs Heroku comparison

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Amazon AWS

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Executive SummaryUpdated on Dec 15, 2024

Amazon AWS and Heroku are competing in the cloud services category. Amazon AWS has the upper hand due to its extensive deployment capabilities, high performance, and wide range of features.

Features: Amazon AWS includes comprehensive deployment features, exceptional load balancing, and robust security integrations, offering an extensive range of connectors. It supports numerous operating systems and programming models, providing flexibility and scalability for various applications. Heroku is recognized for its ease of use, fast deployment, and scalable solutions, supporting quick application development without needing infrastructure management.

Room for Improvement: Amazon AWS could improve its integration with other platforms, streamline its sorting model for simplicity, and reduce licensing costs. Enhancements in security features and cost transparency are also needed. Heroku users express concerns about pricing, limited free service options, and the requirement for more scalability. The platform lacks Docker CI integration, and daily restarts can be an issue for some users.

Ease of Deployment and Customer Service: Amazon AWS is known for its powerful deployment options and wide support across hybrid and public cloud models. Customer service is generally positive, though response times can be slower than some competitors. Heroku excels in deployment ease, offering rapid application implementation with minimal maintenance, focusing on public cloud functionality. Its support is good but could benefit from faster response times.

Pricing and ROI: Amazon AWS features a competitive pay-as-you-go model, noted for scalability, though transparency in cost predictions requires attention. Some users consider it expensive yet beneficial due to the lack of initial investments. Heroku's pricing is perceived as high at scale, although the free tier appeals to small-scale projects. AWS targets large-scale global infrastructure, while Heroku provides cost-effective options for swift deployments with minimal infrastructure management.

To learn more, read our detailed Amazon AWS vs. Heroku Report (Updated: January 2025).

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Amazon AWS vs. Heroku

January 2025

Helped 837,501 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon AWS

Ranking in PaaS Clouds

2nd

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

254

Ranking in other categories

Infrastructure as a Service Clouds (IaaS) (2nd)

Heroku

Ranking in PaaS Clouds

16th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the PaaS Clouds category, the mindshare of Amazon AWS is 13.5%, down from 17.9% compared to the previous year. The mindshare of Heroku is 2.6%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

PaaS Clouds

Featured Reviews

Arun Srivastav

CEO at Planfirma Technologies Private Limited

Allows for automatic scaling of resources and provides built-in firewalls and security features, eliminating the need for external security solutions

One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots. You're speaking to chatbots, and that can sometimes be frustrating because there's no person on the other side. AI is not a substitute for a person. AWS marketplace is very strong, but somehow AWS doesn't promote it much. They have a huge customer base across the globe, and if products were launched in their marketplace, they could sell like hotcakes. They should improve their marketplace and promote the same product across the globe. They can take a cut, but they should promote it. That's something they don't do very much. So, AWS should promote its marketplace software. The company should promote it aggressively. Currently, they keep it very subtle. If you ask for it, they'll help you out. But they don't seem to advertise, "You're building a product on our platform? Why don't you sell it in our marketplace?" Improvement in AI: AWS is a little behind Microsoft Azure in terms of AI. AWS is still getting there, but the kind of examples and help files available in Azure for AI are much better. So AWS still needs to work on its AI functionality.

Read full review

Faizan Haider

Senior Software Engineer at Aldaim Solutions

Used for server deployment and provides auto maintenance of databases

Heroku is deployed on the cloud. We can deploy our private and public projects over at Heroku. Most of the time, when we are starting any new project from scratch, we have to implement our MVP for that project or the core idea. We are unsure how our traffic flow will go or the actual production environment requirements. We don't want to spend the most on the server sites, so then we can use it with our go-to plan for Heroku, and all the resources are available in the basic plan with the minimum expenses. So, it helps us to deploy and make our features available online at the minimum cost. Once we know our needs, we can add the professional add-ons and shift it to another platform. Heroku supports any resource listed in the marketplace. We just have to deploy our AI solutions, and Heroku can also support AI projects. I would recommend the solution to other users. I advise users not to purchase extra add-ons but to make scalable resources so that they can use all the resources efficiently. Overall, I rate the solution a nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is not difficult and it did not take us more than one day."

"The pricing model is good. It's pay-as-you-go."

"The monitoring is the most valuable aspect of the product."

"This solution features ease of use and market adaptability."

"We can easily upgrade and downgrade the Instance."

"The best features are flexibility and cost."

"Security, quick deployment, and scalability are the top three features for me."

"Friendly console for implementation."

More Amazon AWS pros

"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."

"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."

"It's easy to push a change and to deploy new things."

"The platform is very Node.js-friendly, which is something that is important to us."

"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."

"We use Heroku to run generic data. We also use it for our customer development environment. It helps us to build and test websites."

"Thanks to Heroku, we don't need to do as much direct management in AWS."

"I like the tool's scalability, CLI, and dashboards."

More Heroku pros

Cons

"The invoicing procedure of Amazon AWS needs to be improved. It can be difficult to manage."

"There's a huge cost for support."

"One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots."

"Amazon AWS would be improved if it were more stable and if customer support's responses were faster."

"In terms of technical features, I don't see anything missing. The only two points in favor of other providers are the price and local support. The main problem that we see here in Brazil is the price. It is much more expensive than any other cloud provider. Their local support can also be better. We get more support from some of the other providers here in Brazil as compared to AWS."

"Amazon needs to develop better tools for troubleshooting network traffic, application insights, performance, and even some aspects of integration mapping. I'm hoping AWS implements something like Azure's Network Watcher and a log analytics solution where a can pull logs from various services and present them in a single dashboard. I want to summarize the performance and usage of every service and application."

"AWS should reduce its cost to become more affordable for small-scale organizations."

"Like anything, Amazon AWS has room for improvement, but it's not bad."

More Amazon AWS cons

"I think this solution would be improved if free demos were available indefinitely."

"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."

"The tool's configuration is complex."

"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."

"They could flesh out some of their analytics a little more."

"Heroku had an authentication problem a few months ago, but they solved it."

"Heroku should increase its slug size limits."

"Their support is good, but they can improve their response time."

More Heroku cons

Pricing and Cost Advice

"The license for Amazon AWS is expensive. I am currently using the free version."

"The pricing of Amazon is higher than that of SalesForce."

"Amazon AWS could have more options and transparency in its pricing model. You need in-depth knowledge to adopt AWS. So someone without that knowledge base might not understand all of the costs associated with AWS."

"Billing for cloud services can be difficult at times."

"When we shifted the load to AWS we paid a high cost as the mail stores were hosted on EBS. The storage cost drastically reduced after moving to S3."

"Amazon AWS is a bit more expensive than Oracle."

"For the initial 12 months, the solution is reasonably priced. On enterprise license contracts where you negotiate, have been reasonable too."

"I rate the tool's pricing a six to seven out of ten."

More Amazon AWS pricing and cost advice

"I rate the tool's pricing a three out of ten."

"The price of Heroku could be less expensive."

"Its price is very good."

"The tool is free."

"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."

See which vendors are best for you

Use our free recommendation engine to learn which PaaS Clouds solutions are best for your needs.

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Comparison Review

it_user8586

Engineer at a tech consulting company with 51-200 employees

Aug 14, 2013

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Top Industries

By visitors reading reviews

Educational Organization

30%

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Computer Software Company

14%

Financial Services Firm

12%

Educational Organization

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does OpenShift compare with Amazon AWS?

Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...

How is SAP Cloud Platform different than Amazon AWS?

How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...

Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure

We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...

What do you like most about Heroku?

I like the tool's scalability, CLI, and dashboards.

What needs improvement with Heroku?

I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...

What is your primary use case for Heroku?

We use the solution for web applications and web APIs.

Akamai Connected Cloud (Linode) vs Amazon AWS

Comparisons

Compared 18% of the time

SAP Cloud Platform vs Amazon AWS

Compared 13% of the time

Microsoft Azure vs Amazon AWS

Compared 12% of the time

Red Hat OpenShift vs Amazon AWS

Compared 9% of the time

Dell ECS vs Amazon AWS

Compared 6% of the time

More Amazon AWS Competitors

Microsoft Azure vs Heroku

Compared 33% of the time

Pivotal Cloud Foundry vs Heroku

Compared 12% of the time

AWS Fargate vs Heroku

Compared 10% of the time

Red Hat OpenShift vs Heroku

Compared 7% of the time

Salesforce Platform vs Heroku

Compared 2% of the time

More Heroku Competitors

Product Reports

Download Amazon AWS product report

Amazon AWS

February 2025

Download Heroku product report

February 2025

Also Known As

Amazon Web Services, AWS

No data available

Overview

Amazon Web Services (AWS) is an adopted cloud platform that offers more than 200 fully featured services from data centers located across the globe. This is a scalable, low-cost infrastructure platform in the cloud that is utilized by thousands of businesses of different sizes around the world. The product offers a wide variety of solutions for its customers, which allows them to launch applications regardless of their industry.

The most common use cases for AWS are:

Application hosting: Clients can take advantage of on-demand infrastructure to power their applications. The product supports multiple types of apps, varying from hosted internal applications to software as a service (SaaS) offerings.
Websites: With AWS, clients can satisfy their web hosting needs through a scalable platform for their websites.
Backup and storage: AWS offers reliable data storage services, which allow clients to store their data and build dependable backups for all of their valuable information.
Enterprise IT: The product allows companies to host internal- or external-facing IT applications in a highly secure environment.
Content delivery: Users who want to distribute content to end users worldwide can do so quickly and easily through the high data transfer speeds of this solution.
Databases: AWS offers a variety of database solutions, which include hosted enterprise database software as well as non-relational database solutions.

Amazon AWS supports a global cloud infrastructure with AWS Region and Availability Zone models, which contribute to the high availability of enterprise applications running on the solution. Amazon AWS has an extensive array of products that serve different purposes, including:

Analytics
Application integration
Blockchain
Business applications
Cloud financial management
Compute
Contact center
Containers
Database
Developer tools
End-user computing
Front-end web and mobile
Games
Internet of Things (IoT)
Machine learning
Management and governance
Quantum technologies
Robotics
Satellite
Security, identity and compliance, and others

The products and services that Amazon AWS delivers to these sectors provide a large computing capacity which is quicker and cheaper compared to building a physical server farm. Among the most popular services are Amazon Elastic Compute Cloud, also known as "EC2," and Amazon Simple Storage Service, also known as "S3."

Amazon AWS Features

The wide array of products that Amazon AWS offers consist of different functions that utilize cloud computing across different sectors. The features of this solution can be categorized in the following ways:

Data and relationship management: With Amazon AWS, companies can manage multiple hierarchies of directory data, they can define attributes for objects and relationships, set custom inheritance rules for directories, and create multiple schemas.
Schema management: This group of features allows users to extend their directory schema according to their needs. They can extend it through multiple applications that share a single directory while avoiding duplication of data.
Fully managed infrastructure: This feature decreases time and costs for administrative tasks for companies regarding scaling infrastructure and managing servers.
Searching feature: The Cloud Directory feature of AWS offers built-in search capabilities which can cover sets of highly connected data and eliminate the need of creating nested queries.
Built-in data encryption: Users can benefit from high levels of protection of their data with AWS's products. The data in the cloud is automatically encrypted at rest and in transit through 256-bit encryption keys, managed by AWS Key Management Service (KMS).
Object policies: This feature allows Amazon AWS users to organize objects in different hierarchies by providing a framework for applications to evaluate policy assignments.

Amazon AWS Benefits

This product delivers various benefits across all industries that utilize its services. The greatest advantages of using Amazon AWS include:

High product functionality is supported by machine learning, artificial intelligence (AI), IoT, data lakes, and analytics.
The solution has a high level of security, which is backed by a deep set ofmore than 100 cloud security tools.
Amazon AWS has an easy-to-use interface that makes it possible for clients to host applications.
The product is very flexible in terms of which operating system, programming language, web app platform, and database clients can use.
AWS is a scalable and highly secure global computing infrastructure, supported by the reliability of Amazon.com.
Clients can utilize the Auto Scaling and Elastic Load Balancing tools to personally scale up or down applications, depending on their demand.
Users can choose from an array of payment options, including paying for only the services they need, as well as a free trial to select the ones most useful for them.

Reviews from Real Users

Greg G., a chief executive officer at a tech services company, ranks Amazon AWS highly, as he states that the solution is flexible, scales well, and offers good stability.

A technology manager technology at a computer software company values Amazon AWS because it is extremely cost-efficient, easy to upgrade and expand storage with greatly improved interfaces.

Amazon Web Services (AWS)

Established in 2007, Heroku is a cloud application platform providing a streamlined, efficient place for web app developers to create and deploy their applications. Heroku is designed to maximize developer productivity. With the entire web application development process available on the Herokucloud, creating and rolling out web apps has been made more efficient, convenient, and cost-effective than ever before.

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.

Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.