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Amazon AWS vs Heroku comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon AWS
Ranking in PaaS Clouds
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
254
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (2nd)
Heroku
Ranking in PaaS Clouds
16th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the PaaS Clouds category, the mindshare of Amazon AWS is 13.5%, down from 17.9% compared to the previous year. The mindshare of Heroku is 2.6%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Allows for automatic scaling of resources and provides built-in firewalls and security features, eliminating the need for external security solutions
One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots. You're speaking to chatbots, and that can sometimes be frustrating because there's no person on the other side. AI is not a substitute for a person. AWS marketplace is very strong, but somehow AWS doesn't promote it much. They have a huge customer base across the globe, and if products were launched in their marketplace, they could sell like hotcakes. They should improve their marketplace and promote the same product across the globe. They can take a cut, but they should promote it. That's something they don't do very much. So, AWS should promote its marketplace software. The company should promote it aggressively. Currently, they keep it very subtle. If you ask for it, they'll help you out. But they don't seem to advertise, "You're building a product on our platform? Why don't you sell it in our marketplace?" Improvement in AI: AWS is a little behind Microsoft Azure in terms of AI. AWS is still getting there, but the kind of examples and help files available in Azure for AI are much better. So AWS still needs to work on its AI functionality.
Faizan Haider - PeerSpot reviewer
Used for server deployment and provides auto maintenance of databases
Heroku is deployed on the cloud. We can deploy our private and public projects over at Heroku. Most of the time, when we are starting any new project from scratch, we have to implement our MVP for that project or the core idea. We are unsure how our traffic flow will go or the actual production environment requirements. We don't want to spend the most on the server sites, so then we can use it with our go-to plan for Heroku, and all the resources are available in the basic plan with the minimum expenses. So, it helps us to deploy and make our features available online at the minimum cost. Once we know our needs, we can add the professional add-ons and shift it to another platform. Heroku supports any resource listed in the marketplace. We just have to deploy our AI solutions, and Heroku can also support AI projects. I would recommend the solution to other users. I advise users not to purchase extra add-ons but to make scalable resources so that they can use all the resources efficiently. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is not difficult and it did not take us more than one day."
"The pricing model is good. It's pay-as-you-go."
"The monitoring is the most valuable aspect of the product."
"This solution features ease of use and market adaptability."
"We can easily upgrade and downgrade the Instance."
"The best features are flexibility and cost."
"Security, quick deployment, and scalability are the top three features for me."
"Friendly console for implementation."
"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."
"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"It's easy to push a change and to deploy new things."
"The platform is very Node.js-friendly, which is something that is important to us."
"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."
"We use Heroku to run generic data. We also use it for our customer development environment. It helps us to build and test websites."
"Thanks to Heroku, we don't need to do as much direct management in AWS."
"I like the tool's scalability, CLI, and dashboards."
 

Cons

"The invoicing procedure of Amazon AWS needs to be improved. It can be difficult to manage."
"There's a huge cost for support."
"One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots."
"Amazon AWS would be improved if it were more stable and if customer support's responses were faster."
"In terms of technical features, I don't see anything missing. The only two points in favor of other providers are the price and local support. The main problem that we see here in Brazil is the price. It is much more expensive than any other cloud provider. Their local support can also be better. We get more support from some of the other providers here in Brazil as compared to AWS."
"Amazon needs to develop better tools for troubleshooting network traffic, application insights, performance, and even some aspects of integration mapping. I'm hoping AWS implements something like Azure's Network Watcher and a log analytics solution where a can pull logs from various services and present them in a single dashboard. I want to summarize the performance and usage of every service and application."
"AWS should reduce its cost to become more affordable for small-scale organizations."
"Like anything, Amazon AWS has room for improvement, but it's not bad."
"I think this solution would be improved if free demos were available indefinitely."
"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."
"The tool's configuration is complex."
"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."
"They could flesh out some of their analytics a little more."
"Heroku had an authentication problem a few months ago, but they solved it."
"Heroku should increase its slug size limits."
"Their support is good, but they can improve their response time."
 

Pricing and Cost Advice

"The license for Amazon AWS is expensive. I am currently using the free version."
"The pricing of Amazon is higher than that of SalesForce."
"Amazon AWS could have more options and transparency in its pricing model. You need in-depth knowledge to adopt AWS. So someone without that knowledge base might not understand all of the costs associated with AWS."
"Billing for cloud services can be difficult at times."
"When we shifted the load to AWS we paid a high cost as the mail stores were hosted on EBS. The storage cost drastically reduced after moving to S3."
"Amazon AWS is a bit more expensive than Oracle."
"For the initial 12 months, the solution is reasonably priced. On enterprise license contracts where you negotiate, have been reasonable too."
"I rate the tool's pricing a six to seven out of ten."
"I rate the tool's pricing a three out of ten."
"The price of Heroku could be less expensive."
"Its price is very good."
"The tool is free."
"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Educational Organization
30%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
7%
Computer Software Company
14%
Financial Services Firm
12%
Educational Organization
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...
Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...
What do you like most about Heroku?
I like the tool's scalability, CLI, and dashboards.
What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
 

Comparisons

 

Also Known As

Amazon Web Services, AWS
No data available
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
Find out what your peers are saying about Amazon AWS vs. Heroku and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.