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Amazon AWS vs Heroku comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon AWS
Ranking in PaaS Clouds
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
254
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (2nd)
Heroku
Ranking in PaaS Clouds
16th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the PaaS Clouds category, the mindshare of Amazon AWS is 13.5%, down from 17.9% compared to the previous year. The mindshare of Heroku is 2.6%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Allows for automatic scaling of resources and provides built-in firewalls and security features, eliminating the need for external security solutions
One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots. You're speaking to chatbots, and that can sometimes be frustrating because there's no person on the other side. AI is not a substitute for a person. AWS marketplace is very strong, but somehow AWS doesn't promote it much. They have a huge customer base across the globe, and if products were launched in their marketplace, they could sell like hotcakes. They should improve their marketplace and promote the same product across the globe. They can take a cut, but they should promote it. That's something they don't do very much. So, AWS should promote its marketplace software. The company should promote it aggressively. Currently, they keep it very subtle. If you ask for it, they'll help you out. But they don't seem to advertise, "You're building a product on our platform? Why don't you sell it in our marketplace?" Improvement in AI: AWS is a little behind Microsoft Azure in terms of AI. AWS is still getting there, but the kind of examples and help files available in Azure for AI are much better. So AWS still needs to work on its AI functionality.
Faizan Haider - PeerSpot reviewer
Used for server deployment and provides auto maintenance of databases
Heroku is deployed on the cloud. We can deploy our private and public projects over at Heroku. Most of the time, when we are starting any new project from scratch, we have to implement our MVP for that project or the core idea. We are unsure how our traffic flow will go or the actual production environment requirements. We don't want to spend the most on the server sites, so then we can use it with our go-to plan for Heroku, and all the resources are available in the basic plan with the minimum expenses. So, it helps us to deploy and make our features available online at the minimum cost. Once we know our needs, we can add the professional add-ons and shift it to another platform. Heroku supports any resource listed in the marketplace. We just have to deploy our AI solutions, and Heroku can also support AI projects. I would recommend the solution to other users. I advise users not to purchase extra add-ons but to make scalable resources so that they can use all the resources efficiently. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Friendly console for implementation."
"I like the technical support."
"Cloud Management has been a valuable feature."
"They provide cutting-edge features compared to other cloud vendors."
"The solution offers a low footprint. We don't have to come up with a data center ourselves. We basically don't have to own any hardware. We just rent a slice of their platform and we have everything we need."
"It is flexible. It is quite comfortable to use for organizations."
"Some of the valuable features I have found to be the virtual server is easy to understand, a secure environment, and AWS has a fast community for finding solutions to problems you might be facing."
"Amazon AWS has good performance and easy management."
"It's easy to push a change and to deploy new things."
"The most valuable feature of Heroku is the continuous integration and applications it provides."
"Thanks to Heroku, we don't need to do as much direct management in AWS."
"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."
"The solution's most valuable feature is the auto maintenance of databases."
"What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."
"The product is stable."
"I like the tool's scalability, CLI, and dashboards."
 

Cons

"Not all of the functionality is available in Europe and our customers in France want to be able to use features that are only available in the US."
"I would like to see CloudFormation made more in the programming way of thinking."
"It just needs to be improved from the security perspective."
"Amazon still has room for improvement in terms of being more mature on the monitoring side and in terms of the native capabilities. Amazon should get their services portfolio stronger on OEM-based workloads such as Microsoft and Oracle. There are a lot of areas that still do not have offerings, so there is room to grow. I would be happy if they bring more maturity to the monitoring capabilities and SaaS offerings. They are strong on Infrastructure as a Service, but they are not mature on SaaS."
"IAM must be made simple and straightforward."
"Our API Management solution is integrated with Lambda, and last year, we had an issue while upgrading Lambda from version 8.0 to version 10. It seemed like Lambda runtime was changed by AWS, and there was a bug that caused the downtime. The loading of the dashboard is slow. It could be because I am located in China."
"The price could be better."
"There is a feature called Kinesis, which has to do with image processing. There are a few artificial intelligence tools that Amazon AWS should improve on."
"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."
"Their support is good, but they can improve their response time."
"We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert."
"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"Heroku should increase its slug size limits."
"Heroku had an authentication problem a few months ago, but they solved it."
"They could flesh out some of their analytics a little more."
 

Pricing and Cost Advice

"They have different pricing models for each suite of services."
"The solution is on a subscription-based model, and it is pay-as-you-go. The price could be cheaper."
"Amazon AWS is really cost-effective."
"For our infrastructure, the cost is approximately $25 per device, and you have to include the other tools that we have in the cloud, for a total of approximately $200,000 per year."
"The tool’s pricing is reasonable."
"Amazon AWS is offering different pricing, and saving plans, it's very easy for a customer to consider the Amazon AWS service."
"The pricing is reasonable. It's not expensive, nor will it be cheap, but the free credits initially given provide leverage for new companies to start their businesses."
"Much faster than other solutions at a super low cost."
"The tool is free."
"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
"Its price is very good."
"The price of Heroku could be less expensive."
"I rate the tool's pricing a three out of ten."
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Educational Organization
30%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
7%
Computer Software Company
14%
Financial Services Firm
12%
Educational Organization
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...
Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...
What do you like most about Heroku?
I like the tool's scalability, CLI, and dashboards.
What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
 

Comparisons

 

Also Known As

Amazon Web Services, AWS
No data available
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
Find out what your peers are saying about Amazon AWS vs. Heroku and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.