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Heroku vs Red Hat OpenShift comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

No sentiment score available
Sentiment score
7.8
Red Hat OpenShift boosts efficiency, reduces costs, and offers swift ROI with enhanced scalability and integration over VMware.
With OpenShift combined with IBM Cloud App integration, I can spin an integration server in a second as compared to traditional methods, which could take days or weeks.
 

Customer Service

Sentiment score
6.5
Heroku's technical support is generally effective, but customer opinions vary on response times and community contributions aid resolutions.
Sentiment score
6.7
Red Hat OpenShift customer service is praised for effectiveness but faces challenges with response times and documentation navigation.
We have dealt with many cases with Red Hat support, and while they eventually solve issues, it sometimes takes them a long time to reach a resolution, particularly with complex matters related to IBM Cloud.
 

Scalability Issues

Sentiment score
7.8
Heroku is praised for its easy scalability, handling millions of users efficiently with robust performance and cost-effective resource management.
Sentiment score
7.5
Red Hat OpenShift excels in scalability, with efficient management and expansion, but costs may challenge smaller on-premise businesses.
OpenShift's horizontal pod scaling is more effective and efficient than that used in Kubernetes, making it a superior choice for scalability.
 

Stability Issues

Sentiment score
7.4
Heroku's stability is generally highly rated, despite occasional AWS-related issues and rare unresolved concerns among some users.
Sentiment score
7.6
Red Hat OpenShift is recognized for its stability and maturity, though it demands high resources and has occasional minor issues.
It provides better performance yet requires more resources compared to vanilla Kubernetes.
 

Room For Improvement

Heroku faces challenges with slow restarts, high costs, and limited features, prompting user demand for better scalability and support.
Red Hat OpenShift needs enhanced documentation and improvements in user support, feature compatibility, security, and cross-cloud management.
Learning OpenShift requires complex infrastructure, needing vCenter integration, more advanced answers, active directory, and more expensive hardware.
 

Setup Cost

Heroku's pricing includes dynos and add-ons, with monthly or annual billing, and offers a free tier to attract users.
Red Hat OpenShift is pricey but offers value through scalability, support, and potential savings with enterprise agreements.
The cost of OpenShift is very high, particularly with the OpenShift Plus package, which includes many products and services.
 

Valuable Features

Heroku streamlines app deployment with easy scalability, Node.js support, GitHub integration, and extensive plugins for efficient development.
OpenShift excels in security, scalability, automation, and integration, with powerful tools and features for efficient application management.
 

Categories and Ranking

Heroku
Ranking in PaaS Clouds
12th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Red Hat OpenShift
Ranking in PaaS Clouds
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
57
Ranking in other categories
Server Virtualization Software (8th), Hybrid Cloud Computing Platforms (6th)
 

Mindshare comparison

As of December 2024, in the PaaS Clouds category, the mindshare of Heroku is 2.8%, up from 2.8% compared to the previous year. The mindshare of Red Hat OpenShift is 13.2%, up from 12.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Faizan Haider - PeerSpot reviewer
Used for server deployment and provides auto maintenance of databases
Heroku is deployed on the cloud. We can deploy our private and public projects over at Heroku. Most of the time, when we are starting any new project from scratch, we have to implement our MVP for that project or the core idea. We are unsure how our traffic flow will go or the actual production environment requirements. We don't want to spend the most on the server sites, so then we can use it with our go-to plan for Heroku, and all the resources are available in the basic plan with the minimum expenses. So, it helps us to deploy and make our features available online at the minimum cost. Once we know our needs, we can add the professional add-ons and shift it to another platform. Heroku supports any resource listed in the marketplace. We just have to deploy our AI solutions, and Heroku can also support AI projects. I would recommend the solution to other users. I advise users not to purchase extra add-ons but to make scalable resources so that they can use all the resources efficiently. Overall, I rate the solution a nine out of ten.
Mikhael Ibrahim - PeerSpot reviewer
Seamlessly monitor microservices with streamlined DevOps capabilities
Most benefit from it, however, I work with Kubernetes, and installing Vanilla Kubernetes is easy. That said, it introduces many tools that need to be set up individually. OpenShift comes ready out of the box, with all tools installed and configured. Red Hat certifies and confirms that all the components are compatible with each other. OpenShift's superior dashboard is a notable strength, especially when compared to Kubernetes. The integrated DevOps capabilities, such as pipelines and the container registry, are extremely beneficial. Additionally, its capability to monitor microservices and containers with integrated tools like Prometheus is a major advantage. The horizontal pod scaling exceeds the scalability features I found in Kubernetes.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
13%
Financial Services Firm
10%
University
6%
Financial Services Firm
33%
Computer Software Company
9%
Manufacturing Company
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Heroku?
I like the tool's scalability, CLI, and dashboards.
What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...
Which would you recommend - Pivotal Cloud Foundry or OpenShift?
Pivotal Cloud Foundry is a cloud-native application platform to simplify app delivery. It is efficient and effective. The best feature is how easy it is to handle external services such as database...
What do you like most about OpenShift?
OpenShift facilitates DevOps practices and improves CI/CD workflows in terms of stability compared to Jenkins.
 

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Overview

 

Sample Customers

Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
UPS, Cathay Pacific, Hilton
Find out what your peers are saying about Heroku vs. Red Hat OpenShift and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.