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Heroku vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heroku
Ranking in PaaS Clouds
15th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in PaaS Clouds
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
Mobile Development Platforms (3rd), Rapid Application Development Software (6th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of March 2025, in the PaaS Clouds category, the mindshare of Heroku is 2.7%, up from 2.1% compared to the previous year. The mindshare of Salesforce Platform is 2.8%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Faizan Haider - PeerSpot reviewer
Used for server deployment and provides auto maintenance of databases
Heroku is deployed on the cloud. We can deploy our private and public projects over at Heroku. Most of the time, when we are starting any new project from scratch, we have to implement our MVP for that project or the core idea. We are unsure how our traffic flow will go or the actual production environment requirements. We don't want to spend the most on the server sites, so then we can use it with our go-to plan for Heroku, and all the resources are available in the basic plan with the minimum expenses. So, it helps us to deploy and make our features available online at the minimum cost. Once we know our needs, we can add the professional add-ons and shift it to another platform. Heroku supports any resource listed in the marketplace. We just have to deploy our AI solutions, and Heroku can also support AI projects. I would recommend the solution to other users. I advise users not to purchase extra add-ons but to make scalable resources so that they can use all the resources efficiently. Overall, I rate the solution a nine out of ten.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The platform is very Node.js-friendly, which is something that is important to us."
"I like the tool's scalability, CLI, and dashboards."
"Thanks to Heroku, we don't need to do as much direct management in AWS."
"What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."
"The solution's most valuable feature is the auto maintenance of databases."
"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."
"The product is stable."
"It's easy to push a change and to deploy new things."
"Salesforce is the best one out there."
"A great platform to import, manage and save customer data."
"The most valuable features of Salesforce Platform are its analytics capabilities."
"The Salesforce Platform's most valuable features are everything in one place, perfect reporting, highly customizable, and easy to receive information you need."
"The low-code approach to Salesforce Platform is highly valuable."
"The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation."
"We like that the technology is very agile and flexible in the sense that there's a large partner ecosystem within Salesforce Platform. This enables us to choose from many different partners with different advantages, and all of it can be done in a plug-and-play kind of way."
"It is a fairly useful and user-friendly tool for salespersons. It is very extensive and flexible. You can customize it for your needs, and you can use whatever you want. I like Salesforce."
 

Cons

"Their support is good, but they can improve their response time."
"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."
"They could flesh out some of their analytics a little more."
"The tool's configuration is complex."
"Heroku had an authentication problem a few months ago, but they solved it."
"Heroku should increase its slug size limits."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"The pricing could be improved because scaling the database becomes costly."
"Easier process to move to Lightning Components."
"I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense."
"The reporting needs improvement and the dashboard could have more components added."
"Sometimes what will happen is we work on it and then we move to a different tab and work on something else. After five minutes, when we come back, it automatically signs out."
"The cost of data storage is an issue once the company grows."
"I think the interface should be enhanced and more user-friendly."
"Salesforce Platform could improve by having better integration with Microsoft Azure. For development, we use Microsoft Azure and there was proper integration between the two solutions. We had issues with the customer and they were logged into the Salesforce Platform. We did not have any good way of integrating those issues into the R&D. The R&D mainly uses Microsoft Azure."
"Instead of creating our own template, if we had some nice templates that we could pick up - if there were some Microsoft Word templates or Microsoft Excel templates in a repository in Salesforce, that would be great."
 

Pricing and Cost Advice

"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
"The tool is free."
"The price of Heroku could be less expensive."
"I rate the tool's pricing a three out of ten."
"Its price is very good."
"It is a fair price for what it's offering, in comparison with other solutions that are available on the market."
"The licensing is on the expensive side, but most clients engage in negotiations to reach a more favorable agreement. For stand-alone or medium-sized clients, it can be relatively costly."
"The product's additional features can be expensive."
"It is an expensive program."
"The price varies depending on the cloud."
"I haven't had to buy Salesforce, however, I have heard it's $1500 a user."
"It is expensive."
"Pricing and license differ and depend on how much license you are purchasing from them."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Educational Organization
9%
University
8%
Computer Software Company
15%
Financial Services Firm
13%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Heroku?
I like the tool's scalability, CLI, and dashboards.
What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
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Find out what your peers are saying about Heroku vs. Salesforce Platform and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.