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Heroku vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heroku
Ranking in PaaS Clouds
16th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in PaaS Clouds
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
Mobile Development Platforms (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of February 2025, in the PaaS Clouds category, the mindshare of Heroku is 2.6%, up from 2.2% compared to the previous year. The mindshare of Salesforce Platform is 2.8%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Faizan Haider - PeerSpot reviewer
Used for server deployment and provides auto maintenance of databases
Heroku is deployed on the cloud. We can deploy our private and public projects over at Heroku. Most of the time, when we are starting any new project from scratch, we have to implement our MVP for that project or the core idea. We are unsure how our traffic flow will go or the actual production environment requirements. We don't want to spend the most on the server sites, so then we can use it with our go-to plan for Heroku, and all the resources are available in the basic plan with the minimum expenses. So, it helps us to deploy and make our features available online at the minimum cost. Once we know our needs, we can add the professional add-ons and shift it to another platform. Heroku supports any resource listed in the marketplace. We just have to deploy our AI solutions, and Heroku can also support AI projects. I would recommend the solution to other users. I advise users not to purchase extra add-ons but to make scalable resources so that they can use all the resources efficiently. Overall, I rate the solution a nine out of ten.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."
"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."
"Thanks to Heroku, we don't need to do as much direct management in AWS."
"It's easy to push a change and to deploy new things."
"We use Heroku to run generic data. We also use it for our customer development environment. It helps us to build and test websites."
"The platform is very Node.js-friendly, which is something that is important to us."
"What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."
"I like the tool's scalability, CLI, and dashboards."
"The process and the workflows are amazing."
"We haven't had any issues with stability so far."
"The most valuable features are quick customization, solid deployment processes, and excellent reliability."
"We use this solution to track customer activities, opportunities and contact information."
"The product is pretty responsive."
"The solution's stability is fine. There are no issues with Salesforce's stability."
"The most valuable aspect is that all data is stored in one place, making it easy to find what is needed and to report on it."
"The solution is easy to use."
 

Cons

"We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert."
"The tool's configuration is complex."
"They could flesh out some of their analytics a little more."
"Heroku had an authentication problem a few months ago, but they solved it."
"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."
"The pricing could be improved because scaling the database becomes costly."
"Heroku should increase its slug size limits."
"Heroku doesn't support Docker images on the CI infrastructure."
"I think the interface should be enhanced and more user-friendly."
"It may be slow, but that is relative. When compared to Siebel CRM, which was large, clunky, and extremely slow, Salesforce seemed fast to me."
"Salesforce also did not integrate well with some of the other systems that we had."
"Reporting could be better. Reporting is Excel-based, and it has sucked since the inception of the company. That's why I was excited about the fact of them bringing MuleSoft into the fold and Tableau."
"Integration needs improvement."
"One area that could use improvement is the approval mechanism in the authenticator, which is unstable."
"I don't have any notes for improvement. It serves us well."
"An improved UX may be helpful in the solution's next release."
 

Pricing and Cost Advice

"The price of Heroku could be less expensive."
"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
"Its price is very good."
"The tool is free."
"I rate the tool's pricing a three out of ten."
"The price varies depending on the cloud."
"It is expensive. Licensing is on an annual basis."
"I don't know anything about its cost, but I'm sure it has got a nice little price tag that goes along with it."
"Pricing and license differ and depend on how much license you are purchasing from them."
"The solution is a bit expensive."
"It is an expensive program."
"It is very expensive. Its licensing is on a monthly basis."
"Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Educational Organization
9%
University
7%
Computer Software Company
15%
Financial Services Firm
13%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Heroku?
I like the tool's scalability, CLI, and dashboards.
What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
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Find out what your peers are saying about Heroku vs. Salesforce Platform and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.