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Storage Architect at a government with 1,001-5,000 employees
Real User
We had experience with virtualizing behind an array and moving applications and data but this made it even better.​
Pros and Cons
  • "The first thing that attracted this model to us was the non-disruptive migration. We had a very large database application that was on older gear and needed to be migrated to these arrays. We had experience with virtualizing behind an array and moving applications and data but this made it even better."
  • "The software has always been lagging a bit compared to the newer features. It usually takes a cycle for it to catch up."

How has it helped my organization?

This gave a big boost to the performance of the application because of the Flash. It also introduced compression which makes the storage more efficient.

What is most valuable?

The first thing that attracted this model to us was the non-disruptive migration. We had a very large database application that was on older gear and needed to be migrated to these arrays. We had experience with virtualizing behind an array and moving applications and data but this made it even better.

What needs improvement?

The software has always been lagging a bit compared to the newer features. It usually takes a cycle for it to catch up.

What do I think about the stability of the solution?

This product is very stable and we didn’t experience any issues.

Buyer's Guide
Hitachi Virtual Storage Platform
January 2025
Learn what your peers think about Hitachi Virtual Storage Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It scales to a very large array and we haven’t encroached on its limits yet. This particular database application is growing rapidly and we have had to expand several times in the last year.

How are customer service and support?

Excellent. The team is very knowledgeable about their products and how these work with other products.

Which solution did I use previously and why did I switch?

The previous solution was Hitachi but it had spinning disks. We went to all Flash for the performance.

How was the initial setup?

The initial setup of the non-disruptive migration was complex but we had excellent assistance from Hitachi.

What's my experience with pricing, setup cost, and licensing?

The pricing we get is very competitive when compared to other vendors. Hitachi is working on their licensing model and it is improving but can be irksome when many different items are not bundled or enterprise size.

Which other solutions did I evaluate?

We evaluated three different solutions, products from EMC, IBM and Hitachi. The vendors provided several configurations including all Flash and hybrid configurations.

What other advice do I have?

Definitely check it out. Talk to other customers and look into the stability and reliability of Hitachi products. They are conservative and don’t market heavily but they are determined to be right and data is the most important aspect.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Adeniyi Oluwole - PeerSpot reviewer
Senior Product Manager at Mitsumi Nigeria Limited
Reseller
Top 10
Detects bugs and it is very accurate and reliable
Pros and Cons
  • "This is one of the most reliable and dependable products on the market."
  • "In the next version I would like to see additional features like artificial intelligence and an increase in the amount of data it can store."

What is our primary use case?

Our primary use case of this solution is for bug detection.

What is most valuable?

What I like about this solution is that you can ask to print the document function with the keyboard functions. You can always go back and hit the enter button, without getting any downtime. That is one of the great uses for the solution.

What needs improvement?

I think what needs to be improved is to simplify the complexities that are under storage so that it will be easier to work with Hitachi products. I would also like to see better pricing and more discounts. 

For how long have I used the solution?

I've been working with this solution for about a year.

What do I think about the stability of the solution?

This is one of the most reliable and dependable products on the market. It is very stable.

What do I think about the scalability of the solution?

It's a scalable solution. I think that one of the strategies around the scalability is to allow different classified storage options. You will need to have infinite supply for an enterprise. For you to scale, it might be easier for you to do an upgrade, but then you'd have to change your computer, or you would have to change each of the classes. But it is pretty scalable in each of the classes of storage. One of our biggest customers, an enterprise customer, has a modem and he buys his storage. 

How are customer service and technical support?

The technical support is acceptable and it can fix your issues. You usually get a fast reply to your calls. The product is very good. 

How was the initial setup?

If you do it correctly, the initial setup is straightforward.

What other advice do I have?

The F series is a very accurate solution and it does what I want it to do. In the next version, I would like to see additional features like artificial intelligence and an increase in the amount of data it can store. The storage solution should be able to discover the internet force that is coming up so that you can discover them beforehand. The solution should be able to grab information from what the customer has been doing with the environment and then give the customer new solutions.

On a scale of one to ten, my rating is eight.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Buyer's Guide
Hitachi Virtual Storage Platform
January 2025
Learn what your peers think about Hitachi Virtual Storage Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Storage and Backups Manager at a tech services company with 1,001-5,000 employees
MSP
Allows us to share storage between our cloud environments
Pros and Cons
  • "The technical support is great."

    What is our primary use case?

    We are a data center located in Mexico. We use a wide array of storage solutions from different companies. Our largest storage installation is on Hitachi.

    We use this solution to share storage between our cloud environments. We have a VMware Cloud in each of our data centers with two locations in Mexico City. We have a replica between these two sites. We also have another Cloud Suite for OpenStack

    What needs improvement?

    This solution is equipped with virtualization technology inside the storage box. Other companies like TMS have virtual technology outside of their storage boxes. IBM has a SAN Volume Controller that allows us to virtualize any type of storage whether it's on the same label or not. This is not the case with Hitachi. 

    What do I think about the stability of the solution?

    This solution is very stable. 

    How are customer service and support?

    The technical support is great. 

    What other advice do I have?

    Overall, on a scale from one to ten, I would give this solution a rating of nine. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Senior Customer Service Engineer at DP IRAN
    Real User
    A user-friendly solution that offers good stability
    Pros and Cons
    • "The solution is very user-friendly in terms of maintenance and configuration. It's also possible to connect the solution to other storage management solutions."
    • "The initial setup was difficult, as we don't have access to assistance. We had some issues around configuration. We needed to know things like what kind of rate is the best, or what kind of replication is ideal. We had to seek out answers online to get the information we needed."

    What is our primary use case?

    We primarily use the solution for data storage and processing.

    What is most valuable?

    The solution is very user-friendly in terms of maintenance and configuration. It's also possible to connect the solution to other storage management solutions.

    What needs improvement?

    The solution needs to offer more support in our region. It's also quite expensive.

    Since we can't get support, it would be helpful if there was more documentation online to help users navigate the solution when they run into issues or have questions.

    For how long have I used the solution?

    I've been using the solution for between three and five years.

    What do I think about the stability of the solution?

    The solution is very stable. We haven't had any issues with it.

    How are customer service and technical support?

    We don't have access to technical support in our region.

    Which solution did I use previously and why did I switch?

    Previously we used IBM systems. We switched to Hitachi about 20 years ago.

    How was the initial setup?

    The initial setup was difficult, as we don't have access to assistance. We had some issues around configuration. We needed to know things like what kind of raid is the best, or what kind of replication is ideal. We had to seek out answers online to get the information we needed.  

    What other advice do I have?

    I would rate the solution eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Sales Engineer at Orient Logic
    Real User
    Top 5Leaderboard
    Provides a good storage space, but its GUI needs improvement
    Pros and Cons
    • "The product provides a good storage space."
    • "The distributor needs more knowledgeable resources for technical support. It would be better to connect directly to the vendor in case of queries."

    What is our primary use case?

    We use the platform for virtualization purposes.

    What is most valuable?

    The product provides a good storage space.

    What needs improvement?

    Hitachi Virtual Storage Platform's GUI could be better.

    For how long have I used the solution?

    We have been using Hitachi Virtual Storage Platform for ten years. At present, we use the latest version.

    What do I think about the stability of the solution?

    I rate the product's stability a nine out of ten. We encountered a few stability problems.

    What do I think about the scalability of the solution?

    I rate the product's scalability a five out of ten.

    How are customer service and support?

    The distributor needs more knowledgeable resources for technical support. It would be better to connect directly to the vendor in case of queries.

    How would you rate customer service and support?

    Negative

    Which solution did I use previously and why did I switch?

    We have used BMC and Hewlett-Packard before.

    How was the initial setup?

    The initial setup is difficult. I rate the process a five out of ten. It takes a few hours to a day to complete.

    What's my experience with pricing, setup cost, and licensing?

    It is an expensive product. I rate its pricing a three out of ten.

    What other advice do I have?

    I recommend Hitachi Virtual Storage Platform to others and rate it a seven out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    PeerSpot user
    reviewer1480734 - PeerSpot reviewer
    Senior technical and storage expert at a tech services company with 51-200 employees
    Real User
    Good reliability and stability
    Pros and Cons
    • "It's best features are its reliability and stability."
    • "In terms of what could be improved, it could use a better, faster web console and other consoles. It is so boring waiting, waiting and waiting for it to refresh."

    What is our primary use case?

    Our primary use case for the Hitachi Virtual Storage Platform is for storing data from the Oracle database. Additionally, it is for banking and other transactions.

    What is most valuable?

    It's best features are its reliability and stability.

    What needs improvement?

    In terms of what could be improved, it could use a better, faster web console and other consoles. It is so boring waiting, waiting and waiting for it to refresh. Additionally, there could be more rate groups for it, or different rate groups. Right now there are limited options in regards to the rate group.

    For how long have I used the solution?

    I have been using Hitachi Virtual Storage Platform G Series over the course of the last year.

    The version we use depends on our situation and the agreement between us and the customer. Every contract between our company and another company, like banks in Iran, is different.

    What do I think about the scalability of the solution?

    In terms of numbers of users, it depends on the customer. It can be more than 1,000 or 10,000 people.

    How are customer service and technical support?

    In terms of technical support, in our country, it's illegal so we try to fix our problem by ourselves. So it is hard.

    How was the initial setup?

    It's not easy to install, but I know how to install it. Its web design and console are very weak and do not have enough speed.

    It took 10 times to install.

    We require about 10 people for the deployment.

    What's my experience with pricing, setup cost, and licensing?

    In terms of cost, in our country and with our money, it is an expensive solution, but it's valuable.

    What other advice do I have?

    My recommendation to anyone looking to use Hitachi Virtual Storage Platform G Series is to read and read and read and learn from other people's experiences and basic knowledge. This is really important for everyone.

    On a scale of one to ten, I would give Hitachi Virtual Storage Platform G Series a nine.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Storage Consultant at a tech services company with 11-50 employees
    Consultant
    Customers get one hundred percent availability and its firmware is very compatible
    Pros and Cons
    • "I am happy about the storage system and availability."
    • "In the next version I would like to see more intelligence."

    What is our primary use case?

    Our primary use case of this solution is to monitor the use of products from other vendors. Its firmware is very compatible.

    What is most valuable?

    The most valuable aspects of this solution are the storage system and availability.

    What needs improvement?

    In the next version, I would like to see more intelligence. I would like to see backup repository, and the Hitachi storage system as the main storage system without any further applications, without any further layers. I need the data protection layer to protect the data at the right time and at the right place.

    What do I think about the stability of the solution?

    The solution is stable and highly available. With Hitachi brands, customers get one hundred percent availability on the product. 

    How are customer service and technical support?

    The technical support and the billing team are all winners. Dell is one brand that provides better technical support for its customers. There are many Dell customers in the U.S. and these customers have really crucial issues that need support. Whenever you call in with an issue, you can rest assured that it will be fixed.

    What other advice do I have?

    On a scale of one to ten, I rate this solution an eight. 

    My advice to others who are trying to buy all-flash storage would be to go and take a look at the core storage products. I don't mean the hardware part, I mean the software part, in other words, the data protection layer. The storage layer is a broad layer. You have the main storage, you have the data protection of storage and you have the storage networking. All these layers matter and you will need something in the background on the data protection layer to be able to get the data at the other end. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Chief System Engineer at a media company with 501-1,000 employees
    Real User
    Review about Hitachi Virtual Storage Platform F Series

    What is our primary use case?

    My primary use case of this solution is for storage. I have a gateway to H-Net, which is where all my file systems are, and I have all my virtual environments on this solution. 

    What is most valuable?

    It is a very reliable storage solution.

    What needs improvement?

    I think the management should be improved, because it is not very user-friendly at all. I also think the support could be better - at least for mid-range users. I think historically Hitachi systems are made for really big organizations like banks or insurance companies. Usually those companies have dedicated personnel dealing with the storage. And because they're very valuable clients, their support contracts are much more tailored to their businesses. Since this program is more aimed towards smaller companies, they don't have support solutions for mid-range companies.

    I also think that their management is not very user-friendly. If this wasn't the case, more support wouldn't be necessary. It's a very reliable system, but the whole management user interface is very unfriendly. I know they're aware of that. They have a lot of data of management solutions, but none of them yet have reached sovereignty yet.

    For how long have I used the solution?

    I have been using Hitachi Virtual Storage Platform F for four years now.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Hitachi Virtual Storage Platform Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2025
    Buyer's Guide
    Download our free Hitachi Virtual Storage Platform Report and get advice and tips from experienced pros sharing their opinions.