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reviewer1447320 - PeerSpot reviewer
CISO at a manufacturing company with 10,001+ employees
Real User
Good support, highly reliable, with high capabilities, and is secure
Pros and Cons
  • "This is a good product with high capabilities and high reliability."
  • "I would like to see an audit account set up such that the user can log in, see the configuration, and see the logs, but they cannot make any changes."

What is our primary use case?

The primary use is as a SAN device for my ERP solution, as well as for my Windows Servers.

What is most valuable?

This is a good product with high capabilities and high reliability.

What needs improvement?

I would like to see an audit account set up such that the user can log in, see the configuration, and see the logs, but they cannot make any changes.

For how long have I used the solution?

We have been using this Hitachi Virtual Storage Platform for one and a half years.

Buyer's Guide
Hitachi Virtual Storage Platform
November 2024
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What do I think about the stability of the solution?

This solution is very stable and in the last one and a half years, we have not faced any issues with it. We are going to continue using it in the future.

What do I think about the scalability of the solution?

This product is pretty scalable. We have approximately 1,200 users who are storing data or using it one way or another.

How are customer service and support?

We had some issues with the creation of partitions and it was taken up by Hitachi and it was resolved immediately. I would say that their support is pretty good.

Which solution did I use previously and why did I switch?

Prior to this, we were using the IBM V3700 series, and we upgraded from that to the Hitachi.

How was the initial setup?

The installation was straightforward. We faced some issues because of the travel calendar because there is no partner for Hitachi in the North zone. It took some time, but it was pretty good.

What about the implementation team?

An integrator assisted us with the deployment. In total, there were six people involved in setting up the complete configuration. Three of them were from my side, and the other three from the vendor.

What's my experience with pricing, setup cost, and licensing?

The cost price of this product is better than its competitors.

What other advice do I have?

This is a product that I don't think needs any improvement because I don't see any challenges. I definitely recommend this solution to others.

The security of this solution depends on how it is installed.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief Technology Officer at perfekt
MSP
Good scalability and performance, but needs better usability and more management features
Pros and Cons
  • "Its scalability and performance are the most valuable. It is quite scalable and has a huge capacity."
  • "Its usability can be improved. It can have more management features. Its management tools lack features."

What is our primary use case?

It is unstructured storage. We are using the latest version of this solution.

What is most valuable?

Its scalability and performance are the most valuable. It is quite scalable and has a huge capacity.

What needs improvement?

Its usability can be improved. It can have more management features. Its management tools lack features.

For how long have I used the solution?

I have been dealing with Hitachi N Series since its release, which happened three years ago.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

Its scalability is good. Our customers are medium and big companies.

How are customer service and technical support?

I have contacted them. They are quite good.

How was the initial setup?

Its initial setup is complex. It is not customer installable. You need to have special training before you can do the installation. You need to get certified and trained, and then you can do the installation. If you're a trained professional, it would probably take a day.

What's my experience with pricing, setup cost, and licensing?

It is expensive. Everything is included in the license. There is no additional cost.

What other advice do I have?

I would recommend this solution. It is pretty on par with the market. I would advise others to speak to the supplier and understand all the features and functions.

I would rate Hitachi Virtual Storage Platform N Series a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Hitachi Virtual Storage Platform
November 2024
Learn what your peers think about Hitachi Virtual Storage Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer893490 - PeerSpot reviewer
Technical Consultant at a wholesaler/distributor with 5,001-10,000 employees
Real User
Works well in all deployment models, but it is expensive and technical support needs improvement
Pros and Cons
  • "The most valuable feature is that you can use it with all deployment models."
  • "The user interface should be made simpler because it is difficult to manage."

What is our primary use case?

We are a distributor and we sell storage solutions, including the Hitachi Virtual Storage Platform. We do not work with this solution in the company.

What is most valuable?

The most valuable feature is that you can use it with all deployment models.

What needs improvement?

The user interface should be made simpler because it is difficult to manage.

Technical support needs to be improved.

Lowering the price of this solution would be an improvement.

How are customer service and technical support?

I don't like Hitachi's technical support. They are there but it is not perfect and they are not very much help.

How was the initial setup?

The initial setup is complex.

The length of time required for deployment depends on what you want to do, although it does not normally take more than one day.

What's my experience with pricing, setup cost, and licensing?

This is an expensive solution.

What other advice do I have?

This solution is not customer-oriented, so my advice for anybody who is implementing it is to acquire help for the installation, setup, and configuration. 

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
reviewer1458846 - PeerSpot reviewer
Team Manager at a tech services company with 1,001-5,000 employees
Real User
Stable hardware that is straightforward to set up, and the interface is improving
Pros and Cons
  • "The feature I like best is the stability of the hardware."
  • "They should look at the cost because there are other vendors who offer the same cost with more features."

What is our primary use case?

We use this product for everything. It's a maximum workload. We use the rackmount for virtual workloads, databases, applications, centralized workflows, Hadoop, and Big Data.

What is most valuable?

The feature I like best is the stability of the hardware.

I like the UI that has recently been launched in the Hitachi help center.

What needs improvement?

They need to focus on a single UI, then the multiple components.

They should look at the cost because there are other vendors who offer the same cost with more features.

I would like to see the UI flexibility improved, as most of the vendors are providing a better UI. 

For how long have I used the solution?

I have been working with the Hitachi F-Series for the last three years. In total, I have been working with Hitachi products for about 15 years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's a scalable product. We have more than 1000 users.

How are customer service and technical support?

The technical support is good. Obviously, it can be better, but it is good.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

Compared with other vendors, there is a lot of competition that provides the same cost, with more features.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Hitachi Virtual Storage Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Hitachi Virtual Storage Platform Report and get advice and tips from experienced pros sharing their opinions.