We use Hitachi Virtual Storage Platform's 5500 series.
Head of Information Technology at a insurance company with 10,001+ employees
A robust platform, with consistent performance, and good support
Pros and Cons
- "Storage is the most valuable feature."
- "The embedded management for installation feature has neither simplified nor complicated the management process, therefore, there is room for improvement."
What is our primary use case?
How has it helped my organization?
Hitachi's support helps us to quickly and effectively resolve any issues we may have.
Hitachi's roadmap is good. They maintain consistent performance levels with each new version and a robust platform. While we don't anticipate significant innovations in storage, the current storage capabilities are commendable.
I am satisfied with the decision to purchase Hitachi products because they provide a storage solution with good performance and quality, which is exactly what we need.
The solution's performance, specifically IOPS, is good. Since we have a complex business, knowing that the system's performance is reliable provides us with peace of mind.
The flexible media option, which helps consolidate multiple use cases within the same platform, is very important because it provides a significant performance boost.
What is most valuable?
Storage is the most valuable feature.
What needs improvement?
The embedded management for installation feature has neither simplified nor complicated the management process, therefore, there is room for improvement.
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Hitachi Virtual Storage Platform
October 2024
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For how long have I used the solution?
I have been using Hitachi Virtual Storage Platform for over 15 years.
How are customer service and support?
The customer service is good.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
The price is good enough considering the performance, and we are satisfied.
What other advice do I have?
I would rate the Hitachi Virtual Storage Platform an eight out of ten.
We have independent consultants who conduct market research for us. On the other hand, when we pay for upgrades or renewals, we typically engage two different vendors in the solution: IBM and another vendor.
Our solution provider is Hitachi itself. They own the technology and provide us with assessments. They are a good partner to work with.
I am likely to recommend Hitachi Virtual Storage Platform to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solution lead at Globe Mobile
A reliable solution with centralized consolidation portal and good performance
Pros and Cons
- "The Hitachi VSP has significantly improved data storage scalability by addressing various issues. Through their research and development efforts, they've incorporated customer feedback regarding deployment speed and performance requirements."
- "The solution is priced higher than its competitors."
What is most valuable?
The Hitachi VSP has significantly improved data storage scalability by addressing various issues. Through their research and development efforts, they've incorporated customer feedback regarding deployment speed and performance requirements.
The tool's impact on data retrieval times is primarily seen in performance and reliability. It has proven to be more reliable. Speed in restoration varies depending on the nature of the backup or image being restored.
Its most valuable feature is the centralized consolidation portal. In terms of performance and agility, the Hitachi VSP stands out against competitors primarily due to its reliability and storage performance capabilities.
What needs improvement?
The solution is priced higher than its competitors.
For how long have I used the solution?
I have been using the product for two years.
What do I think about the stability of the solution?
I rate the product's stability an eight out of ten.
What do I think about the scalability of the solution?
I would rate the tool's scalability at around seven point five on a scale of one to ten. While the storage solution is proprietary, it may not provide the same integration as some cloud-based solutions.
How was the initial setup?
The initial setup of the Hitachi VSP was relatively straightforward for us. Hitachi deployed an engineer who handled the configuration and initial setup process. Subsequently, they provided training and guidance on managing and monitoring the system and providing storage for various needs, such as integrating with other cloud platforms like AWS.
The deployment duration can vary depending on the size and complexity of the setup. In our case, as it was for a tier-two data center, the deployment process took approximately two months. This included around one month for preparation and approval processes, followed by another month for delivery and configuration of the storage components.
What's my experience with pricing, setup cost, and licensing?
I would rate the solution's pricing at around eight or nine on a scale of one to ten. While the solution may be priced higher than some competitors, we prioritize the quality and durability of the storage.
What other advice do I have?
Enterprise customers mostly use the tool. I would recommend Hitachi VSP to others. It excels in terms of quality and performance and adheres to industry standards. I rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Mar 18, 2024
Flag as inappropriateBuyer's Guide
Hitachi Virtual Storage Platform
October 2024
Learn what your peers think about Hitachi Virtual Storage Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Head of IT at NATIONAL INSTITUTIONAL FACILITATION TECHNOLOGIES (PVT.) LTD.
Though reliable, the GUI needs improvement
Pros and Cons
- "The product's performance is good."
- "Hitachi Virtual Storage Platform's GUI or interface for storage and management is a little bit difficult compared to Primera and HPE storage products."
What is our primary use case?
I use the solution in my company as it is a good storage product.
What needs improvement?
Hitachi Virtual Storage Platform's GUI or interface for storage and management is a little bit difficult compared to Primera and HPE storage products.
I want to see deduplication features in the Hitachi Virtual Storage Platform since it is a good storage system. The GUI interface for storage management is a bit difficult.
For how long have I used the solution?
I have been using Hitachi Virtual Storage Platform since 2015.
What do I think about the scalability of the solution?
I think all storage tools have facilities in them to be able to scale up and down. Scalability-wise, I have no complaints with the solution.
How are customer service and support?
I don't think the product features are available for our company to contact the tool's support team. There was an incident in 2016 and 2017 when both of its controllers failed. It was very strange for me to have a storage in which both the controllers failed. We had to send it across to Japan for investigation, but I haven't received any reply from them yet.
How was the initial setup?
The product's installation phase was not difficult because the vendor or its partner was involved in its setup process.
What was our ROI?
I have seen some savings in my company from the use of the product, especially since the market is becoming too competitive nowadays. The companies selling storage which are better than mechanical drives.
What's my experience with pricing, setup cost, and licensing?
I find Hitachi to be cheaper by five to ten percent when compared to Dell and HP's costs, but the features in Dell are better than Hitachi Virtual Storage Platform. We have only eight terabytes of storage available on Dell, but we can manage to create partitions of about thirty terabytes, meaning it allows for a lot of compression.
What other advice do I have?
From the data management point of view and for deduplication purposes, Dell storage is the best option. It gives me around a one-is-to-sixteen ratio of compression, while Primera only offers a one-is-to-three ratio. There is no deduplication in Hitachi Virtual Storage Platform because it is an old storage.
The product's performance is good.
The product is reliable.
I rate the solution a seven to eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Aug 20, 2024
Flag as inappropriateAssociate Vice President at Yotta Infrastructure Solutions LLP
Competitively priced and offers in-built encryption features to ensure data security
Pros and Cons
- "In terms of performance and ability, the product can stand up against its competitors since the solution offers two controller systems to users."
- "The controllers in the product do not provide options for scalability."
What needs improvement?
The product can be made into a multi-controller system instead of just being a tool that offers a two-controller system to users since it is one of the areas where the product lacks. From a controller perspective, the tool should offer scalability. The tool should also offer better manageability options, considering that users have multiple storages in their environment and need to control them with the help of a single pane of glass. The solution does provide users with the option to opt for a single console from where everything can be managed, but it is not available for free. The manageability area can be improved if a single console is made available to users for free.
For how long have I used the solution?
I have been using Hitachi Virtual Storage Platform for around ten years. My company has a partnership with Hitachi Vantara.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
The controllers in the product do not provide options for scalability. Scalability-wise, I rate the solution a seven out of ten.
Hitachi Virtual Storage Platform (VSP) E Series is useful for medium to large-sized enterprises.
How are customer service and support?
The solution's technical support is good. I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate the initial setup phase a nine on a scale of one to ten, where one means it is a difficult process, and ten means it is an easy process. The product's installation phase is easy.
There are boxes available under the product, and they get implemented depending on the different kinds of workloads in my company, because of which, the tool may get used in clouds, VDIs, and GPU servers for high-performance computing.
The solution can be deployed in two to three hours.
What's my experience with pricing, setup cost, and licensing?
Considering the solution's price, it is very competitive compared to the other competitors in the market. I rate the product price a nine out of ten. My company purchases the licenses for the solution in a bundle, owing to which our company gets a very competitive price compared to the pricing models offered by its competitors.
What other advice do I have?
The product has improved our company's data storage scalability aspect, considering that my organization uses Hitachi Virtual Storage Platform (VSP) E Series. My company uses Hitachi VSP E990 All-Flash NVMe Storage Platform and Hitachi Virtual Storage Platform E1090 for production storage purposes. My company relies on All-NVMe Hitachi Virtual Storage Platform. In our organization, we never faced a performance issue with the product.
The product has improved our company's data retrieval time tremendously since we don't see any performance issues with the tool in our company. My company has not seen any issues with the tool's data retrieval time or response time.
The most valuable feature of the product for our company's data management needs stems from the fact that the tool provides multiple functionalities, like Hitachi HDD drivers. The tool offers in-built encryption, ensuring that data security is available in the solution. My company also gets a good number of compression and data efficiency ratios. My company gets to see a 1:2.5 compression ratio, allowing us to save a lot of space. From a capacity perspective, I see that the product consumption in our company is very high due to multiple workloads running on the boxes from Hitachi. The product offers more capacity than a single box. I have around three petabytes of storage, which is a huge storage capacity.
Hitachi Virtual Storage Platform reliability and uptime support our company's machine-critical applications since the tool offers 100 percent uptime and has never gone down in our company in the last three years.
In terms of performance and ability, the product can stand up against its competitors since the solution offers two controller systems to users. The tool also offers a good performance in comparison to the other products in the market. My company has workloads of variable block sizes. A lot of storage platforms fail when there are variable block sizes, but there is a sustenance level that Hitachi Virtual Storage Platform offers in such scenarios. Instead of considering the differences in block sizes, the product tries to offer a consistent and good performance to users.
The product's integration capabilities with the tools in our company's existing infrastructure are possible. It is very easy to use the integration features of the product. My company tested the product's integration functionalities, and we found that it worked fine in our infrastructure. I think that the product's integration capabilities are convenient and easy to use.
I recommend the product to those who plan to use it, considering that its price-to-performance ratio is very good. The product also offers a good efficiency ratio. The tool's performance is much better in comparison with the other storage platforms in the market.
I rate the product a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Mar 6, 2024
Flag as inappropriateConsultant at Telcel
Helped to significantly reduce our storage footprint, and integrated monitoring gives us visibility
Pros and Cons
- "One of the features, for us, that is important is the monitoring platform integrated into the solution. It has all the elements that we need to see, at all times, to be sure the platform is working right."
- "The initial deployment was somewhat complex when it came to the installation because of the network connectivity. It was more difficult, in this specific case, than with other platforms."
What is our primary use case?
It's for our internal network SAN for about 100 virtual machines. It's about the IOPS. We were looking for a model that would have enough IOPS for these types of virtual machines. IOPS and latency are very important for us because we are running an application, on these virtual machines, that deals with building and milliseconds are very important.
How has it helped my organization?
Hitachi's adaptive data reduction technology has helped reduce our storage footprint. This was one of the reasons we bought the solution. It saves us about 80 percent versus another vendor's solution.
What is most valuable?
One of the features, for us, that is important is the monitoring platform integrated into the solution. It has all the elements that we need to see, at all times, to be sure the platform is working right.
What needs improvement?
There is room for improvement in terms of the IP solution.
For how long have I used the solution?
I have been using Hitachi Virtual Storage Platform E990 for three years.
What do I think about the stability of the solution?
In three years, we have only had four big issues.
What do I think about the scalability of the solution?
Hitachi's effective capacity guarantee has been valuable for us. They provide us a certain capacity with a limit. When we reach this limit, we buy the next step. That means we always have enough capacity.
We use the solution for a specific department with about 200 people in it.
We haven't had to scale it because we bought the biggest option for this solution. We don't plan to increase our usage.
How are customer service and support?
We have had too many issues.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We had a Hitachi solution as well, before this one. When doing our assessment of the solution, we had a dedicated Hitachi partner who helped us to check into the IOPS and latency.
How was the initial setup?
I was part of the project from the initial internal requirements. The initial deployment was somewhat complex when it came to the installation because of the network connectivity. It was more difficult, in this specific case, than with other platforms.
We used the embedded management for the installation. It made the latter part of the deployment easy, but the first part was very complicated for us.
What about the implementation team?
The deployment was done directly with Hitachi.
What was our ROI?
We have seen ROI.
What's my experience with pricing, setup cost, and licensing?
The main difference between Hitachi and other vendors is the cost. At the time that we bought the solution, it was the best option but the price, compared to other vendors, is a little high.
What other advice do I have?
Once the platform is up and running, it's very fast. But for integration, it's not the best option.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lean manager at Gazprombank
It has good data optimization, compression, and deduplication
Pros and Cons
- "Data optimization, compression, and deduplication are the most important features for us."
- "I would like to see Hitachi improve their management software. It's been three years since they introduced Ops Center, their management product, and it still hasn't reached at least 50 percent of the capability we require. We are using legacy software because the product Hitachi offers does not stack up in functionality."
What is our primary use case?
Our primary use case is a hybrid private cloud that includes generic server virtualization based on VMware ESXi. The second use case is workstation virtualization — virtual desktop infrastructure (VDI). The third is database systems with IBM Power and IBM IX logical partitions.
What is most valuable?
Data optimization, compression, and deduplication are the most important features for us.
What needs improvement?
I would like to see Hitachi improve their management software. It's been three years since they introduced Ops Center, their management product, and it still hasn't reached at least 50 percent of the capability we require. We are using legacy software because the product Hitachi offers does not stack up in functionality.
Hitachi should increase the number of possible functions Ops Center can perform. For example, it is impossible to manage any kind of storage replication using this product. All competing solutions provide that, but you need to install a separate solution to manage replication in Hitachi arrays. It was not the case with legacy software, but the current solution doesn't have that.
For how long have I used the solution?
We've been using Hitachi VSP for about four years.
What do I think about the stability of the solution?
Hitachi VSP is stable in most cases, but we've had a few hiccups with the storage firmware.
What do I think about the scalability of the solution?
Hitachi VSP scales pretty well, but it generally depends on storage costs. The high-end arrays have huge scalability limits. Generally, we are limited mainly by the array controllers' performance, not the array's capacity limits.
Our environment is massive. We have approximately 15,000 users for virtual desktop solutions, about 16,000 email users, and approximately 6,000 to 7,000 servers running on VMware platforms. We also have a few hundred logical partitions on IBM Power servers.
How are customer service and support?
We regularly contact Hitachi technical support. The idea of a storage array is that it's broken up into many small pieces of storage. Each piece may fail, and they do from time to time. Therefore, we typically have to open five or six cases every month for mundane tasks like replacing failed disk drives. That's typical for any customer using storage on a large scale.
Those are minor cases, but storage controller failures are more serious, and we see three or four every year. We also have two or three performance-related cases each year.
How was the initial setup?
We're a relatively large customer, so we do not perform installation ourselves. Service partners typically perform it. We have three people managing the storage, three working with the storage area network, and five handling the backups.
What's my experience with pricing, setup cost, and licensing?
All the software licenses are bundled with the storage hardware. I'm not the purchasing guy, so I do not negotiate prices. When the company makes a purchasing decision, I only provide the technical requirements. The price is a question for the purchasing department.
What other advice do I have?
I rate Hitachi VSP seven out of 10. Generally, I wouldn't recommend Hitachi VSP to a customer without a background in storage systems. Solid technical expertise is needed to use these storage solutions on a medium or a large scale.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr Consultant at T- systems
A tool that offers high stability and ensures a good return on investment
Pros and Cons
- "The product offers high stability."
- "Hitachi Virtual Storage Platform needs to improve its scalability options where there are a few shortcomings."
What is our primary use case?
I use Hitachi Virtual Storage Platform for different applications in my company to ensure their good performance. I also use the tool for replication.
What needs improvement?
I cannot give my opinion or suggestions on what needs improvement in the product since I need to better understand it.
Hitachi Virtual Storage Platform needs to improve its scalability options where there are a few shortcomings.
For how long have I used the solution?
I have been using Hitachi Virtual Storage Platform for a year. I use the solution's latest version.
What do I think about the stability of the solution?
The product offers high stability. Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight out of ten.
I think that since Hitachi Virtual Storage Platform has been a long-standing solution in the market compared to all the other solutions I have seen over the years. I don't know about the scalability part of the tool, but I know that I am into the product. In some situations, my company may need to go to the next high-end model of the solution, meaning that we may not always be able to continue with the existing models of the solution in our company, and there may arise a need to go to different kinds of models or other models in the market.
I am just an engineer in my company, but I don't use the solution much since I am mostly involved with it as an administrator.
How are customer service and support?
I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I worked on different solutions but not with the customers I deal with currently. I have worked with different companies, older versions, and models of Hitachi Virtual Storage Platform and other storage tools. Everything depends upon the customers' needs.
How was the initial setup?
The product's initial setup phase is not very difficult since it doesn't take much time to do. In my company, we work with an IT technician and Hitachi's field engineer during the deployment phase of the product, but I don't know how the setup is done.
The solution is deployed on the cloud. It currently works on an integrated setup or is better described as a hybrid integrated setup. The tool is integrated with multiple cloud technologies, but I am not sure how it was done or works.
The solution can be deployed in a few days or around a week.
What was our ROI?
I have seen a higher return on investment from the use of Hitachi Virtual Storage Platform in my company. I can see the profits made by my company, but I don't know how much it is exactly, so I feel that the product's use definitely fetches returns.
What's my experience with pricing, setup cost, and licensing?
Hitachi Virtual Storage Platform is a very expensive product. The cost of the product depends upon the company's customers' requirements, so if they require higher redundancy, then the product will become more cost-effective for them.
What other advice do I have?
I use Hitachi Command Suite for provisioning. In general, I use products from Hitachi to deal with the different kinds of approaches with my company's customers, which usually includes giving better solutions to customers.
For a single solution, two people or three people, we can maintain it, but it depends. One person cannot look into the maintenance part of the tool for an entire day. The product's maintenance phase depends upon how big the infrastructure is and how many services from the solution are required by a user.
It is an okay solution that is not bad.
I rate the overall solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Engineer at a logistics company with 1,001-5,000 employees
IOPS are very fast, and the solution has notably reduced our storage footprint
Pros and Cons
- "The deduplication is useful for us because we don't have that much money for our lab infrastructure. Deduplication means we have more storage available. And the IOPS are really fast."
- "One problem is that there are too many management tools for the F Series and for all the other Hitachi storage systems. There are four or five such solutions. Maybe these could be combined in the future."
What is our primary use case?
We're only using the F Series in our lab for hosting lab infrastructure for all our colleagues. We needed fast storage.
How has it helped my organization?
The solution hasn't really improved our organization as it's only for lab infrastructure. It's not business-critical.
However, it has helped reduce our storage footprint. Previously, we had four storage systems and now we have only one F Series for the whole lab infrastructure.
What is most valuable?
The deduplication is useful for us because we don't have that much money for our lab infrastructure. Deduplication means we have more storage available. And the IOPS are really fast.
What needs improvement?
One problem is that there are too many management tools for the F Series and for all the other Hitachi storage systems. There are four or five such solutions. Maybe these could be combined in the future.
For how long have I used the solution?
I've been using the Hitachi Virtual Storage Platform F Series for half a year.
What do I think about the scalability of the solution?
There are about 400 users who access our labs across the whole company.
How are customer service and support?
We haven't had to use their support yet.
Which solution did I use previously and why did I switch?
We have used NetApp, HyperFlex, and vSAN—a lot of solutions. We switched because our main infrastructure is Hitachi and we wanted to keep it all with one vendor.
How was the initial setup?
The deployment of the solution was straightforward. We used the embedded management for the installation and it simplified things. Using it is like a reset and it was really straightforward.
What's my experience with pricing, setup cost, and licensing?
We haven't had to scale it yet and we don't have plans to increase our usage of it at the moment.
What other advice do I have?
Overall, we are very satisfied with Hitachi's product. Managing it is very easy and the F Series is very stable. In general, the stability of Hitachi products is really good.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator.
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Updated: October 2024
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