What is our primary use case?
We use StoreOnce with Data Protector, the backup and recovery software. We also use it with Micro Focus products. Additionally, StoreOnce has similar functionalities to Data Domain.
They both offer NFS data store tools: Data Domain offers ETL and Catalyst Store, while StoreOnce has the equivalent in Catalyst Backup, similar to DD Boost in Data Domain.
How has it helped my organization?
StoreOnce helps with long-term data retention and disaster recovery strategies. It works similarly to Data Domain. It provides site-to-site replication, like StoreOnce to StoreOnce.
Additionally, it offers snapshot backup functionality, just like Data Domain. StoreOnce has built-in ransomware protection, with immutable backup options, similar to Data Domain's automated approach.
Finally, it integrates with Veeam, just like Data Domain. So, they're very similar products.
However, I have not used StoreOnce in a multi-site environment. We do have implementations with single-site, standalone deployments for many customers. But, I don't have any personal experience with using StoreOnce for multi-site replication, like StoreOnce to StoreOnce for disaster recovery purposes.
However, I do have experience with Data Domain's multi-site implementation. Its DR and ER functionalities were good, including the bandwidth-compressed layer application aspects.
What is most valuable?
I like Catalyst StoreOnce. The performance of Catalyst backup restore is 4.1 gigabytes per second, which translates to roughly 100 terabytes per hour. This is the performance edge StoreOnce has over Data Domain.
However, other aspects are quite similar. They both have features like NFS and Catalyst, and neither offers anything significantly different or additional compared to the other.
StoreOnce has deduplication functionality built-in. It works across all three of its storage pools: NFS, Catalyst Backup, and DTL. However, the deduplication algorithms and implementation are HPE's proprietary technology and developed in-house.
What needs improvement?
While StoreOnce has many features, it needs to focus on integrating with third-party backup software solutions.
For example, they offer certified integrations with Commvault, but not with EMC Networker, NetBackup for Backup Exec, or Spectrum Protect. Data Domain doesn't face this limitation and integrates well with various third-party software solutions.
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For how long have I used the solution?
I have been familiar with this product for a year.
How are customer service and support?
My experience with HPE's technical support is very positive. The engineers are available on time, and address issues promptly, and I haven't encountered issues extending beyond one shift.
While any vendor can resolve uncomplicated issues quickly, I truly appreciate HPE's approach to problem-solving. I'm impressed with their support structure, call availability, understanding, flexibility in scheduling remote sessions, and accommodating customer timeframes.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
My experience with Dell spans more than 14 years. However, the switch to HPE from Dell depends on the customers.
If a customer specifically wants to switch due to internal factors, designs, or something similar, that's fine. We're here to help them if StoreOnce aligns with their needs and doesn't disrupt their internal operations.
However, if they're currently using and satisfied with Dell, and we can offer them additional features and extensions, then we'll do that. It truly depends on the customer's budget and specific needs. But StoreOnce is another option as well.
How was the initial setup?
The initial setup is not that easy compared to Data Domain.
While Data Domain requires maybe 13 or 14 clicks for specific tasks, StoreOnce requires more. The pool creation process is also completely different.
We found Data Domain's procedures to be easier and more user-friendly, probably because we're more used to them.
While I've implemented a few StoreOnce licenses and migrated back to an HPE partner, my overall experience of 14 years is based on Dell technologies, so I have more experience and find them easier to use.
Recently, Data Domain introduced a Capacity Planning DD virtual edition, which helps customers preview and plan capacity needs. Monitoring the data tables is also easier now using that appliance. However, I haven't used anything similar for StoreOnce.
What's my experience with pricing, setup cost, and licensing?
The price point and possibly the compression and deduplication value of Data Domain are significantly greater than StoreOnce. Otherwise, they offer similar features and functionalities.
Which other solutions did I evaluate?
Dell's deduplication technology is on par with HPE's.
Both products deliver similar results and outcomes. However, their internal processes might differ. The structure is the same, but Data Domain uses an inline source-based approach with deduplication, while StoreOnce has its own method and different terminology for similar functionality.
Ultimately, both products offer similar features and are competitors in the market.
What other advice do I have?
Overall, I would rate the solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner