Try our new research platform with insights from 80,000+ expert users
it_user362007 - PeerSpot reviewer
Hosting Contract Manager at a pharma/biotech company with 1,001-5,000 employees
Real User
We bought it as a stack, racked it together, and it brought efficiency in terms of management, which means we've needed less resources.
Pros and Cons
  • "We also really benefit from the GUI capabilities."
  • "We're outsourced with a partner who recalls a larger amount of problems with the stability of the product."

What is most valuable?

It's a leading-edge technology with the capabilities it brings. We need to buy less of it, which means it's more economical. We also really benefit from the GUI capabilities.

We're also able to create service stacks that are beneficial across other HP products.

How has it helped my organization?

It makes it a lot more cost-effective because you're not buying ten pieces of technology separately. We bought it as a stack, racked it together, and it brought efficiency in terms of management, which means we've needed less resources.

What was my experience with deployment of the solution?

While the setup was simple because of HP's involvement, it's been complex to run because of a third-party. They put it in a shiny new case and started changing some things. If they'd have left it alone, it would have been fine.

Our partner brought the technology to us, bought it on our behalf, and are running it on our behalf. They told us that they have a lot of knowledge and that they know how to run it, but in reality they don't and have not followed best practices. So now, they're kind of moved out. We're getting our hands around it ourselves, and it's behaving a lot better.

What do I think about the stability of the solution?

We're outsourced with a partner who recalls a larger amount of problems with the product.

Buyer's Guide
HPE StoreOnce
January 2025
Learn what your peers think about HPE StoreOnce. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

What do I think about the scalability of the solution?

We're able to scale it out to other centers.

How are customer service and support?

I've used my HP account team, if that counts as technical support. They've been fantastic.

Which solution did I use previously and why did I switch?

For me it was very much a legacy decision. People who were originally involved are no longer with us.

How was the initial setup?

It was fairly simple to set up because we had HP involved.

What about the implementation team?

Our partner implemented it for us, and the results have not been good.

What's my experience with pricing, setup cost, and licensing?

The price puts me off. It's definitely on the high side.

What other advice do I have?

Don't be fooled by other organizations' marketing. Do your homework and make sure it suits your needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solutions Engineer at AmWINS Group, Inc.
Real User
We brought it in for the dedup technology and since we were looking to get better backup times .

What is most valuable?

It was primarily about the deduplication technology, and that's what brought it in the door for us. We were looking for something to offset our backup procedures so that we would be able to get better backup times, but also better restore time-frames for our backups.

How has it helped my organization?

The D2D capabilities have speeded backups.

What needs improvement?

The issues that I have aren't with the hardware itself. It's with our backup solution, it's with some of the other things that interact with StoreOnce, and it may be environmental. I don't see any deficiencies in the hardware solutions there.

For how long have I used the solution?

We are on our third generation of devices. Its been around 5 years.

What was my experience with deployment of the solution?

Early on, the firmware had some issues, but it has been steadily improved by HPE.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

StoreOnce scaling has been good. We've done a couple of field upgrades, we've had three different generations, actually we're down to two now, we retired one of the out already. But we've done a field upgrade of both of those which went really well. As far as the top end capabilities, we're not there. Both of our current generations still have headroom for growth.

How is customer service and technical support?

7/10 - it can be hit or miss. We get better luck with our premium support levels. We have a named TAM for some of our systems, that works out well. Escalation managers are always good. There is good technical talent, it's just sometimes hidden by first level support. That can be difficult and frustrating at times, but over ten years working with them, I would say today it's probably a little better than when I first started. Actually, I would say it's probably improved a good bit since I first started working with them, but it's still got some room to go.

How was the initial setup?

I wasn't heavily involved with the deployment. There is a little bit of learning curve to StoreOnce, and how it lays out, and different features within it. We had some consulting services when we first set it up, and I don't think we had the best advice, which led to a reconfiguration down the road.

What's my experience with pricing, setup cost, and licensing?

License Catalyst. It is really the best performing interface for StoreOnce - so ensure whatever backup solution you are looking at has native Catalyst support to see the best results with the product. While it has VTL, CIFS and NFS capabilities, the best way to use it is with the Catalyst protocol.

What other advice do I have?

I don't think it has anything much to do with the StoreOnce solution from a hardware perspective. That seems to be really solid, but you've got to have a Symantec NetBackup, HPE Data Protector, or Veeam to really enable you to get the most out of these products. Your mileage may vary based on your backup vendor, and how well they support the hardware. Veeam probably provides the best user experience from the software side - and the software side is extremely important to the solution.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
HPE StoreOnce
January 2025
Learn what your peers think about HPE StoreOnce. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
PeerSpot user
Senior Unix Administrator (Storage Archive Specialist) at a media company with 1,001-5,000 employees
Vendor
It allows us to complete daily backup and restore tasks quicker than from physical tape, but it needs further integration with NetBackup to allow the use of catalyst storage as well as AIR.

What is most valuable?

The use of the OST product for NetBackup AIR has been the most valuable feature as this allows seamless Disaster Recovery options.

How has it helped my organization?

The B6200 allows us to complete daily backup and restore tasks quicker than from physical tape. Also, we can use the replication of deduplicated backups to our offsite facility rather than sending lots of tapes

What needs improvement?

Further integration with NetBackup to allow the use of catalyst storage as well as AIR would be an improvement.

For how long have I used the solution?

I have been using this product for approximately five years.

What was my experience with deployment of the solution?

When we first obtained the B6200 we did fill the disks due to our lack of understanding of how the the storage sets worked, which caused us an issue as the system at the time shutdown the F/C connections to stop any further data being sent to it. HP had to become involved in restoring the system, but this problem has now been addressed with new firmware.

What do I think about the stability of the solution?

With the older firmware we did have problems with the B6200 crashing with kernel problems, though this has now been addressed with the firmware updates.

What do I think about the scalability of the solution?

We have not had any problems with the scalability of the B6200.

How are customer service and technical support?

Customer Service:

I have used HP services on a few occasions when setting up new functions and for problem resolutions and have found the service to be very good.

Technical Support:

The technical support has been very good and the specialists know the product and can resolve the issues that were presented to them.

Which solution did I use previously and why did I switch?

We switched from the HP VLS12000 system to the B6200 as the we wanted to use a full disk based backup solution rather than a Virtual Library. Also, the B6200 provides the support for NetBackup AIR.

How was the initial setup?

We had a three-day onsite training course, so we found it fairly straightforward, I have since changed the configuration to accommodate NetBackup AIR and followed the HP documentation, which was easy to navigate and implement.

What about the implementation team?

The set-up was completed by HP services.

What other advice do I have?

The HP StoreOnce range is great if you are running NetBackup as it integrates well with the backup product, the deduplication rates are very favorable, and it also allows the use of the DR option using AIR.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user222456 - PeerSpot reviewer
IS technical architect at a non-profit with 501-1,000 employees
Vendor
With deduplication on the virtual tape library were achieving a compression ratio of 16:1 which means we can keep the backups for six months.

What is most valuable?

Daily onsite backup, rapid data restore and reliable off site disaster recovery. HP deduplication technology can reduce the amount of backup data you need to store by up to 95 per cent and can deliver backup speeds of up to 100TB/hr.

How has it helped my organization?

  • It’s less mechanical so it’s writing to hard drives and we’ve had no problems with it whatsoever during the year we’ve been using it. It’s saved us so much time as well because we don’t have to troubleshoot the migrations every day. We know that those migrations are going to happen and that’s taken a weight off a lot of peoples’ minds, particularly those running our out of hours services.
  • We were creating so much data that even with two huge libraries and over 100 tapes, it only had the capacity to keep backups for three weeks. With deduplication on the virtual tape library it’s now achieving a compression ratio of 16:1 which means it can keep the backups for six months.
  • Deduplication also reduces the number of disks required which reduces space, energy and cooling costs.
  • Since the staged back-up happens in the background there is no impact on the network so back-up times are not an issue. However, even with the added work of deduplication, StoreOnce is delivering a transfer rate of up to 7GB/min.

What do I think about the stability of the solution?

Since the staged back-up happens in the background there is no impact on the network.

What do I think about the scalability of the solution?

Came with two additional enclosures to put the drives in and you can add another one. We ordered the additional enclosure, it arrived, we racked it up, connected it into the VTL and ran a command to say ‘recognise this enclosure - expand to this enclosure’ and it just did it. You don’t lose anything because the data that is on the existing enclosures just spreads out across the new enclosure.

How are customer service and technical support?

Customer Service:

HP offered as much or as little support as we required so we did the implementation ourselves. It was checked over by an HP engineer and signed off in two weeks. HP provides support with a nine to five next business day callout. HP comes to visit us and we have conference calls, presentations and demonstrations. That is the kind of interaction we’re getting.

Technical Support:

HP provided a Webinar overview of the virtual tape library, gave us access to HP Labs and also sent in two technical specialists to talk through the product, demonstrate it and answer all our questions. However, what swung the deal for us was that we were able to have the kit on loan for up to three months. If you don’t like it HP come and remove the kit. If you do like it you just pay for it and keep it. That was brilliant because I didn’t want to go through the process of buying something and then find it didn’t operate in the way we wanted or was incompatible with certain backup software.

Which solution did I use previously and why did I switch?

Our storage infrastructure was founded on an HP StorageWorks EVA 4400 disk array and when demand increased, a further EVA 6550 array was added.

How was the initial setup?

It integrates very well with our backup software. Creating a new VTL is very easy. You just go into the system and create the new library saying what kind of emulation you want, how many drives and how many tape cartridges and it creates it. It has a whole range of emulation types and most backup software will support one of the emulations that StoreOnce will use.

What about the implementation team?

We did the implementation ourselves.

What was our ROI?

We have not so far computed the amount of money saved but efficiency and service standards have certainly increased. Previously, if someone lost a file it could take 10 minutes to locate and load the appropriate tape. Now, the restore time is around five seconds.

Disclosure: PeerSpot has made contact with the reviewer to validate that the person is a real user. The information in the posting is based upon a vendor-supplied case study, but the reviewer has confirmed the content's accuracy.
PeerSpot user
it_user470361 - PeerSpot reviewer
IT Director of Technology at Resorts World Las Vegas
Vendor
Easy to setup and use. Competitive price point.

What is most valuable?

StoreOnce is a new product for me. Throughout the years, as director in certain companies, I've been a big EMC Data Domain customer. We've purchased a couple StoreOnce, and so far I really like the product. It's very similar to Data Domain. It was very easy to stand up. We had it going in one day. It was our target for our backups for CommVault, to write all of our backups to. Now we replicate from one StoreOnce to the other, so as far as DR and contingency, it's really nice. The ease of use is excellent and the price point is very competitive. It's really good.

How has it helped my organization?

There's no tape involved. The tape is gone. Our backups are very easy to use with the StoreOnce. It's takes very little configuration. We don't have to babysit the device. Every once in a while, we just go in and look at it and see what kind of dedupe rates we're getting and check on our storage, etc. So far it's been a very easily operational situation with the StoreOnce.

What needs improvement?

Where I've used Data Domain in the past as another application - another use for Data Domain, maybe StoreOnce can improve by not just being a target for open systems, meaning Windows or Linux boxes. In the past, I've used Data Domain with, an IBM AS/400 iSeries, as a backup target to an iSeries platform, so they could possibly improve there.

Which solution did I use previously and why did I switch?

The biggest thing that StoreOnce is very easy to use, just like Data Domain is very easy to use. The price point of StoreOnce is really something people should be looking at.

In my experiences with Data Domain is that it's going to be very expensive to maintain. To keep that after the purchase, it's very expensive to maintain. Not only on the initial purchase, but also on the ongoing annual maintenance fees of Data Domain.

How was the initial setup?

It was very easy.

What about the implementation team?

I had HPE do it.

What's my experience with pricing, setup cost, and licensing?

Even the small one that I have over at the job site was not cheap.

What other advice do I have?

If it had a little more functionality with other platforms, it would be rated higher. Really look at that product and compare it to the direct competition and compare it as far as features, price and annual maintenance and I think you'll see that StoreOnce should really take a hard look at that one.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
JuanBurbano - PeerSpot reviewer
IT Consultant at Gensystems
Real User
Top 5
A tool that lacks to offer high performance but serves as a backup tool that is easy to use
Pros and Cons
  • "HPE StoreOnce is an easy-to-use tool."
  • "The user interface of HPE StoreOnce is an area of concern where improvements are required."

What is our primary use case?

I use HPE StoreOnce in my company as a backup tool for our personal data.

How has it helped my organization?

My company works with HPE and Dell. Recently, we moved from Dell to HPE. In our company, we used Dell to make use of the performance of Dell Data Domain Boost, after which we moved to HPE StoreOnce.

What is most valuable?

The solution's most valuable feature is its ease of configuration.

What needs improvement?

The user interface of HPE StoreOnce is an area of concern where improvements are required. The UI of HPE StoreOnce provides users with a lot of information, but its users find it difficult to use. Instead of the user interface providing users with a lot of information, it should be made easier for users.

I would like HPE StoreOnce the ability to do more compression, but it may change the compression and deduplication, which is not good.

For how long have I used the solution?

I have been using HPE StoreOnce for four or five years. I use HPE StoreOnce Version 3.4.0.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a seven out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

How are customer service and support?

I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The product's initial setup phase was easy.

The solution is deployed on an on-premises model.

What was our ROI?

In terms of ROI, I would say that I was not satisfied with the product's performance since we faced a few problems with it in our company. I feel it doesn't work well, and it takes time when the recovery aspect is involved.

What's my experience with pricing, setup cost, and licensing?

The product is not expensive. It is available at a good price.

Which other solutions did I evaluate?

The capabilities of HPE StoreOnce are not good, especially when compared to its competitors like Dell Data Domain Boost and SolarWinds.

What other advice do I have?

HPE StoreOnce is an easy-to-use tool.

People should use HPE StoreOnce as a secondary backup tool.

I rate the overall tool a four out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Owner at Delectis Ghana Limited
Real User
An affordable and reliable storage solution that needs to improve the setup phase for its end users
Pros and Cons
  • "The most valuable feature of the solution is that the tool provides good value for somebody who needs an affordable and reliable storage solution."
  • "The setup phase is not so simple that an end user can plug and play to make it operational."

What is our primary use case?

My company's customers use HPE StoreOnce to run their core enterprise applications.

What is most valuable?

The most valuable feature of the solution is that the tool provides good value for somebody who needs an affordable and reliable storage solution. HPE StoreOnce is a robust solution.

What needs improvement?

I think it does what it says on its label pretty well.

HPE StoreOnce doesn't have a setup phase that favors an end-user setup process. The setup phase is not so simple that an end user can plug and play to make it operational. The setup phase for end users can be considered for improvement.

For how long have I used the solution?

I have been using HPE StoreOnce for three to five years. I am an integrator and managed support provider for the solution. I use some of the solution's latest and old versions.

What do I think about the stability of the solution?

It is a stable solution that is solid and reliable.

What do I think about the scalability of the solution?

It is a scalable solution. In my company, we work in an SME-type environment, which is not really large.

How are customer service and support?

If we face technical issues with the tool, we normally escalate them to the distributor and resolve them very quickly. I rate the technical support an eight or nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously worked with Dell EMC.

HPE StoreOnce always comes in at better pricing and value compared to Dell EMC. However, it is important to note that cheaper products usually have a smaller feature set. The customer should think about whether every single feature in the more expensive product is needed or not. HPE has a feature set and is okay for customers who don't need everything in larger, more expensive products.

How was the initial setup?

The initial setup of HPE StoreOnce was average. The tool is simple enough to work with for its end users.

All I know of the setup phase is that the process involves plugging in the box and then setting it up according to what the end user wants to use it. The tool gets up and running after plugging and configuring it to meet the customers' requirements and a few operational routines because it's a storage device in which somebody needs some backups.

The time taken for the tool's deployment is a couple of hours.

What other advice do I have?

All products require maintenance. The product is simple to maintain.

To those planning to use it, I would say not to be afraid to try it or give it a shot since it might meet your needs.

One buys HPE StoreOnce for its value, and it does serve the purpose. There are cheaper products that have more of an advantage than HPE StoreOnce. There are expensive products that are probably faster and more powerful than HPE StoreOnce.

Overall, I rate the solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Senior Information Security Consultant at Future Telecom
Real User
An expensive product that is slow, needs improvement to the interface, should have cloud storage capability, and the support is terrible
Pros and Cons
  • "If you have a large enough storage capacity then you can take an ample amount of data."
  • "The web interface, ease of use, and GUI all need to be improved."

What is our primary use case?

HPE StoreOnce was being used as our backup and recovery solution. The software we were using was HP NetBackup, which is Symantec NetBackup.

The IT infrastructure we back up consists of close to 20 servers includes database servers, a web email server, and a REST application. This is a tape backup solution.

What needs improvement?

We didn't like anything about this product. For example:

  • It is not easy to restore data on the fly. The backup and restore processes are very complex.
  • Backing up data is slow, as it is a tape backup system
  • The web interface, ease of use, and GUI all need to be improved.
  • It needs better integration with other products, such as the ability to store backups in the cloud or in Microsoft Azure.
  • They lack reporting functionality. All of the reports are just CSV files and you have to compile your own reports. When you look at other backup solutions, they have reporting and alerting built-in. You can also create customized reports with them, but not with StoreOnce.

For how long have I used the solution?

We were using HPE StoreOnce for almost three years.

What do I think about the stability of the solution?

The stability is not very good. It is not software-driven, but hardware-driven.

What do I think about the scalability of the solution?

If you have a large enough storage capacity then you can take an ample amount of data. That's about it, in terms of scalability.

There are five or six people in the IT team who were using it.

How are customer service and technical support?

The support from HPE is terrible.

Which solution did I use previously and why did I switch?

Prior to using this product, we were using Microsoft Backup, as it is built into the operating system.

What about the implementation team?

A reseller was used to assist with the deployment.

What was our ROI?

When it comes to deployment, maintenance, and support, it used to cost at least 20% of the price of the hardware. That is simply not feasible.

What's my experience with pricing, setup cost, and licensing?

The cost of HPE StoreOnce is very expensive.

What other advice do I have?

Of my friends, colleagues, and peers, I don't know anybody who is still using HPE StoreOnce. They are typically using software-driven backup solutions like Acronis. I would not recommend this product to anybody.

I would rate this solution a three out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user