I use HPE StoreOnce in my company as a backup tool for our personal data.
IT Consultant at Gensystems
A tool that lacks to offer high performance but serves as a backup tool that is easy to use
Pros and Cons
- "HPE StoreOnce is an easy-to-use tool."
- "The user interface of HPE StoreOnce is an area of concern where improvements are required."
What is our primary use case?
How has it helped my organization?
My company works with HPE and Dell. Recently, we moved from Dell to HPE. In our company, we used Dell to make use of the performance of Dell Data Domain Boost, after which we moved to HPE StoreOnce.
What is most valuable?
The solution's most valuable feature is its ease of configuration.
What needs improvement?
The user interface of HPE StoreOnce is an area of concern where improvements are required. The UI of HPE StoreOnce provides users with a lot of information, but its users find it difficult to use. Instead of the user interface providing users with a lot of information, it should be made easier for users.
I would like HPE StoreOnce the ability to do more compression, but it may change the compression and deduplication, which is not good.
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HPE StoreOnce
December 2024
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For how long have I used the solution?
I have been using HPE StoreOnce for four or five years. I use HPE StoreOnce Version 3.4.0.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a seven out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight out of ten.
How are customer service and support?
I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The product's initial setup phase was easy.
The solution is deployed on an on-premises model.
What was our ROI?
In terms of ROI, I would say that I was not satisfied with the product's performance since we faced a few problems with it in our company. I feel it doesn't work well, and it takes time when the recovery aspect is involved.
What's my experience with pricing, setup cost, and licensing?
The product is not expensive. It is available at a good price.
Which other solutions did I evaluate?
The capabilities of HPE StoreOnce are not good, especially when compared to its competitors like Dell Data Domain Boost and SolarWinds.
What other advice do I have?
HPE StoreOnce is an easy-to-use tool.
People should use HPE StoreOnce as a secondary backup tool.
I rate the overall tool a four out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Sys. Server & Storage Egineer / Tech .Consultant at a tech services company with 51-200 employees
Easy to set up and has an impressive stability
Pros and Cons
- "It is a very scalable solution."
- "Its customer service could be faster."
What is our primary use case?
Our customers use the solution for data backup scenarios.
What is most valuable?
The solution's most valuable feature is the ability to write multiple data backups simultaneously.
What needs improvement?
They should improve the solution's pricing. Also, the customer support service could be faster.
For how long have I used the solution?
We have been using the solution for thirteen years.
What do I think about the stability of the solution?
The solution's stability is impressive; I rate it as a ten. We came across disk failure issues only once.
What do I think about the scalability of the solution?
It is a very scalable solution for SMEs. It is possible to store additional data on the server using it. I rate its scalability as a ten out of ten.
How are customer service and support?
I am satisfied with the solution's customer service, but they should respond faster. The last time we contacted them for some issue, they took around one week to resolve it.
How was the initial setup?
The solution's initial setup is pretty straightforward. I rate the setup process as an eight. The time required for deployment depends on the workload. As far as the integration part is concerned, it takes a day to complete.
What about the implementation team?
It requires two or three engineers to deploy the solution.
What's my experience with pricing, setup cost, and licensing?
The solution's cost is above average. I rate its pricing as a seven. We purchase an annual subscription for its on-premises version. It is around 30% of the solution's cost. There are no additional costs apart from the standard license.
What other advice do I have?
The customers can raise the solution's maintenance ticket for three years initially. It requires one executive to complete the process. Apart from it, they can raise tickets for technical support as well.
I recommend the solution to others and rate it as a ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
HPE StoreOnce
December 2024
Learn what your peers think about HPE StoreOnce. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Manager Products & Solution Design at Data Edge Limited
High performance, reliable, and efficient
Pros and Cons
- "HPE StoreOnce has high performance."
- "The user interface of HPE StoreOnce should be more user-friendly. Additionally, the configuration and troubleshooting could be better."
What is our primary use case?
HPE StoreOnce is used for archiving data and backup data.
How has it helped my organization?
By using HPE StoreOnce it can help organizations function.
What is most valuable?
HPE StoreOnce has high performance.
What needs improvement?
The user interface of HPE StoreOnce should be more user-friendly. Additionally, the configuration and troubleshooting could be better.
For how long have I used the solution?
I have used HPE StoreOnce within the past 12 months.
What do I think about the stability of the solution?
HPE StoreOnce has been stable.
What do I think about the scalability of the solution?
Some models of HPE StoreOnce are scalable and some are not.
What other advice do I have?
My advice to others thinking about implementing this solution should look for newer upcoming technologies, such as ones on the cloud.
I rate HPE StoreOnce a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Information Security Consultant at Future Telecom
An expensive product that is slow, needs improvement to the interface, should have cloud storage capability, and the support is terrible
Pros and Cons
- "If you have a large enough storage capacity then you can take an ample amount of data."
- "The web interface, ease of use, and GUI all need to be improved."
What is our primary use case?
HPE StoreOnce was being used as our backup and recovery solution. The software we were using was HP NetBackup, which is Symantec NetBackup.
The IT infrastructure we back up consists of close to 20 servers includes database servers, a web email server, and a REST application. This is a tape backup solution.
What needs improvement?
We didn't like anything about this product. For example:
- It is not easy to restore data on the fly. The backup and restore processes are very complex.
- Backing up data is slow, as it is a tape backup system
- The web interface, ease of use, and GUI all need to be improved.
- It needs better integration with other products, such as the ability to store backups in the cloud or in Microsoft Azure.
- They lack reporting functionality. All of the reports are just CSV files and you have to compile your own reports. When you look at other backup solutions, they have reporting and alerting built-in. You can also create customized reports with them, but not with StoreOnce.
For how long have I used the solution?
We were using HPE StoreOnce for almost three years.
What do I think about the stability of the solution?
The stability is not very good. It is not software-driven, but hardware-driven.
What do I think about the scalability of the solution?
If you have a large enough storage capacity then you can take an ample amount of data. That's about it, in terms of scalability.
There are five or six people in the IT team who were using it.
How are customer service and technical support?
The support from HPE is terrible.
Which solution did I use previously and why did I switch?
Prior to using this product, we were using Microsoft Backup, as it is built into the operating system.
What about the implementation team?
A reseller was used to assist with the deployment.
What was our ROI?
When it comes to deployment, maintenance, and support, it used to cost at least 20% of the price of the hardware. That is simply not feasible.
What's my experience with pricing, setup cost, and licensing?
The cost of HPE StoreOnce is very expensive.
What other advice do I have?
Of my friends, colleagues, and peers, I don't know anybody who is still using HPE StoreOnce. They are typically using software-driven backup solutions like Acronis. I would not recommend this product to anybody.
I would rate this solution a three out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
It limits the amount of storage that we have to purchase. My biggest irk is the people who will be managing these things are going to be more your system administrators. They're not Java programmers.
What is most valuable?
Compression of storage. Based on the amount of history that we've got to keep, it limits the amount of storage that we have to purchase.
How has it helped my organization?
It's more of a backup functionality. Backup really doesn't make a business do any better or any worse. It's really just storage of data. It's not a user interactive type process. They all go through and store data fine and they all go through and restore data fine. Is there really any business advantage of StoreOnce over some of the other vendors? Not really. It's just that we chose to work more with one vendor, so we get a better cost when we actually purchase stuff.
What needs improvement?
The beef I have not only with StoreOnce, but also all the Ops Bridge, the people who will be managing these things are going to be more your system administrators. They're not Java programmers. They want to try to do all the API's where people have to know Java to interface with them.
Whereas system administrators, they want to script stuff and so they're starting to turn a lot of their API's into command lines, which are wrappers around the Java API's. Lack of foresight of that is probably one of my biggest irks with HP on that.
What do I think about the stability of the solution?
I have no data on it as it's too soon in our use.
Which solution did I use previously and why did I switch?
We've used NetBackup, then there's been some home-grown ones that people have done. StoreOnce is a backup solution with Data Protector in DDD and streaming through offsite storage. It works just fine. The big thing again, we come down to, is by having those products primarily with one vendor, we get a much better cost point.
How was the initial setup?
We had no issues deploying it.
What other advice do I have?
It works well with Data Protector. It works well with 3PAR and that's our environment and so it's a vendor specified solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Tech Support Manager at Trans Union de México S.A. SIC
Speed of backups is the main value for us compared to what we were previously using.
What is most valuable?
For StoreOnce, we are using it in order to backup some databases. It works fine, and I think it's not a production device, but it still works fine. The time to do the backups is great for us because the last backups we used to have took at least 8 - 10 hours and at the moment the backups takes one hour or less.
How has it helped my organization?
It helps us with the backups of our corporate database in order to have the information backed up in case of disaster. It's great for us to take the information in minutes, instead of hours.
What needs improvement?
It's not big, but it could be smaller and take up less space in the data center. I saw some devices here that are smaller with more power, and I think that StoreOnce could be the same.
What do I think about the stability of the solution?
I think that we've had it for two years and it doesn't have any issue at this moment.
How are customer service and technical support?
I've never had to contact tech support.
Which solution did I use previously and why did I switch?
We had an EMC Data Domain device, but I don't remember the model of it. We switched because HP promised us that it would be easier to manage, easy to implement with the technicals details we use each day.
How was the initial setup?
It was quick and easy to install.
Which other solutions did I evaluate?
The time to implement, the time to acquire the solution, integrating with our infrastructure was easy and the price was very good.
What other advice do I have?
You need to work with a partner that knows the solutions deeply in order to implement the services and the solution well. It allowed us to provide the services that our customers needs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
VP Enterprise Infrastructure and Architecture - Distributed Backup Engineering at a financial services firm with 10,001+ employees
The greatest benefit to us has been lower costs than our previous solution.
What is most valuable?
- Redundancy
- Ease of use
- Scalability
- Disaster recovery
How has it helped my organization?
The greatest benefit to us has been lowering costs.
What needs improvement?
I'd like to see the following features added in:
- More detailed reporting
- More granular reporting
- More features in the CLI
What do I think about the stability of the solution?
Excellent.
What do I think about the scalability of the solution?
Excellent.
How are customer service and technical support?
Excellent. There has been an integrated partnership with the ability to answer any and all questions.
Which solution did I use previously and why did I switch?
We were using a different solution, but it was too costly so we needed to switch.
How was the initial setup?
The initial setup was straightforward. HP took a hands-off approach, which was good, and they let us do a lot of it on our own. We therefore didn’t have to do cross-training and we were able to do a lot of trial and error, which was good for us as well.
Which other solutions did I evaluate?
We also looked at EMC.
What other advice do I have?
Most important criteria to look for includes:
- Price
- Features
- Functionality
- Ease of use
Definitely look at this solution as a viable option as it is cost effective and reliable.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure Technician at a university with 501-1,000 employees
We previously used Symantec Backup-Exec to LTO-4 tape. We needed a more scalable solution that was faster and allowed replication off-site nightly at a much quicker rate.
What is most valuable?
It's fast and reliable when compared to tape solutions.
How has it helped my organization?
Over 51TB of data is backed up and replicated off-site every week quickly and reliably, compared to the laborious tape archiving solution we had in the past.
What needs improvement?
The web-GUI is not intuitive enough for basic users and offers fairly limited functionality compared to a backup solution such as Veeam or Backup-Exec.
For how long have I used the solution?
I've used it for 15 months.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
Rarely have issues with stability.
What do I think about the scalability of the solution?
No issues when you need to scale up. It's as simple as 'chucking more disks' into the array when the space needs expanding.
How are customer service and technical support?
Customer Service:
Good from HP, as usual (on a contract).
Technical Support:Good from HP, as usual (on a contract).
Which solution did I use previously and why did I switch?
We previously used Symantec Backup-Exec to LTO-4 tape. We switched because we needed a more scalable solution that was faster and allowed replication off-site nightly at a much quicker rate.
How was the initial setup?
Simple, it was handled by HP.
What about the implementation team?
We had HP do the implementation, with a third party consultancy firm called System Professional. They had exceptional understanding of the entire platform.
What was our ROI?
I cannot put a price on this investment. Suffice it to say that the countless number of man-hours saved not having to deal with tapes every day/week/month is invaluable.
What's my experience with pricing, setup cost, and licensing?
£100,000 including installation, support and maintenance contracts. This also includes two StoreOnce devices - one at our datacentre, and one replica at another campus.
Which other solutions did I evaluate?
No, we have an extensive support contract with HP and were given a heavily discounted educational agreement as opposed to what other vendors such as EMC were offering.
What other advice do I have?
If you work for an educational institution (as I do), the potential long-term savings will easily add up compared to the short-term initial investment. Do your homework and look elsewhere and you will find it difficult to beat the product/service in terms of cost and performance
Disclosure: I am a real user, and this review is based on my own experience and opinions.
I joined this forum looking for the experience of others for backup and SAN solutions. I am more of an expert at Next Generation Firewalls offered today. I see this user is happy with the HP backup solution. Are there reviews somewhere for VEEAM? Also I noticed the several good reviews for HP 3PAR SAN storage. Is there an in depth review for Nimble storage as well to compare? I have researched Nimble, NexGen and Kaminario for the larger SAN projects but have not purchased one of these yet. Thanks
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Updated: December 2024
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sharing their opinions.
Thank you for the review and your honest feedback on StoreOnce. I'll be sure the product team sees your suggestions.
For those that don't know the portfolio well, here's a blog post with a good overview. Be sure to watch the videos too: hpstorage.me